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• Provides remote planning (design), implementation and/or administrative support on Dell server and storage products involving software. • Performs initial installation, implementation, customization, integration and outline orientation for the customer. • Works closely with other Dell teams, account team and Customer.
Essential Skill Requirements: • Understanding of compute environment eco system • Dell PowerEdge Servers & modular server – planning, implementation and/or administrative • Dell Power Vault – MD / ME4 series storage planning, implementation and/or administrative • Dell Storage – NX, SC Series storage planning, implementation • Experience with basic network switch technologies (Ethernet, Fibre Channel) IP networking and L2 switches. • Operating system installation and configuration: o Windows Server (inclusive of Hyper-V clustering) o VMWare ESXi and virtualization o Red hat Linux • Possesses file, P2V and/or V2V migration experience will have an added advantage.
Desirable Requirements: • Customer Service skill. • Stakeholder management. • Possess excellent problem solving, communication and organizational skills • Flexibility, dependability and have excellent time management skills • Good presentation skills • Analytical, articulate, results-oriented and able to provide excellent follow-ups. • Strong technical aptitude. • Ability to multi-task and influence others to achieve results. • Possesses Professional certification from Cisco/VMWare/Microsoft/Red Hat/Cloud will have an added advantage.
Please find the below skills which is required for L3 & Tech Lead Roll-
- Explanatory questions so as to evaluate English like
- Production Issue analysis & their resolutions (mainly server-side issues)
- Involvement and Role in UAT & Production Deployments & upgrade activities.
- Work domain: BFSI/Telecom/Logistics/Aviation etc
- Linux/ Unix Experience
- Application Server- Tomcat/ Apache
- Web-Services - REST API, HTTP Methods, HTTP Error Codes
- Experience with Outages, Disaster Recovery, DC-DR
- Protocols- SSL, TLS, SSH, FTP
- Basic Networking- server connection, IP Address, Changing Ports, Deleting Logs,
- Exp on DNS, DHCP,
- Experience with a Load balancer
- The idea of Audit or Vulnerability assessment Report of the system
- Database or SQL concepts
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!
Position: Technical Support L2
Qualifications: Any graduate/Diploma
Experience: 2+ yrs
Job Description
- Troubleshoot Microsoft Office Products (O365)
- Windows 10 desktop issues
- Windows updates and driver issues
- Basic concepts of networking
- Ping
- DNS
- Web Browser Troubleshooting
- RingCentral Phone Systems
- Excellent Communication Skills
- Excellent Customer Service
- Outlook Troubleshooting.
- Third party application installation and troubleshooting (using reference guide)
Candidate needs to have exposure to interacting with International clients – eg US, UK, Australia, Canada etc, and excellent communication skills.
Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)
Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.
Notice period – Max 60 days
Interview Mode: Face to Face on 20th August 2022
L2 Support
Location : Mumbai, Pune, Bangalore
Requirement details : (Mandatory Skills)
- Excell communication skills
- Production Support, Incident Management
- SQL ( Must have experience in writing complex queries )
- Unix ( Must have working experience on Linux operating system.
- Pearl/Shell Scripting
- Candidates working in the Investment Banking domain will be preferred
PostgreSQLABOUT US. (https://www.ashnik.com/" target="_blank">https://www.ashnik.com/)
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.
THE POSITION
Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.
QUALIFICATION AND EXPERIENCE
- Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
- Experience of working in a production support environment
- Engineering or Equivalent degree
- Passion for open-source technologies is desired
ADDITIONAL SKILLS
- Install & Configure PostgreSQL, Enterprise DB
- Technical capabilities PostgreSQL 9.x, 10.x, 11.x
- Server tuning
- Troubleshooting of Database issues
- Linux Shell Scripting
- Install, Configure and maintain Fail Over mechanism
- Backup - Restoration, Point in time database recovery
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
RESPONSIBILITIES
- Monitoring database performance
- Optimizing Queries and handle escalations
- Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
- Implement security features
- DR implementation and switch over
LOCATION: Pune
Experience: 2 yrs plus
Please find the details below
Job Description
Candidate Must Have:
● Strong knowledge of Linux and Windows OS
● Experience in JIRA/Confluence/JSD Administration is a must.
● Good knowledge of any of the Databases is required.
● Experience of working on JIRA/JSD/Confluence Datacenters
● Experience in doing minor and major upgrades with & without downtime
● Experience in Jira server to cloud Migration
● Jira CSV/Data Migration experience is must
● JIRA instance Projects merging (Server/Cloud to DC)
● The candidate should have hands-on knowledge of Atlassian Plugins like Tempo, Easy BI,
Zypher, Big picture, Configuration manager for Jira and Project configurator for JIRA
● Experience in Jira Service Management with Asset Management, CMDB and ITSM
implementation
Candidate good to have:
● An Atlassian Certification in JIRA Project Administration will be an edge.
● Installation and configuration of Atlassian applications with Linux and Windows OS
● Good knowledge of any of the Databases is required.
● Experience of working on JIRA/JSD/Confluence Datacenters
● Experience in doing minor and major upgrades with & without downtime
●
● Experience in JIRA instance Projects merging (Server/Cloud to DC)
● Experience in Confluence Spaces merging (Server/Cloud to DC)
● Perform Project migration, backup/restore, and archive activity
● Strong skills in troubleshooting JIRA and other Atlassian products.
● Work with JIRA to enable custom workflows, fields, dashboards, and reports
● Create and manage complex JIRA components including project workflows, screen
schemes, permission schemes, and notification schemes in JIRA.
● The candidate should have hands-on knowledge of Atlassian Plugins like Tempo, Easy BI,
Zypher, Big picture, Configuration manager for Jira and Project Configurator for the JIRA
● Experience in requirement gathering, conducting Workshops and activity estimations
● Bitbucket and Bamboo knowledge will be added advantage
● Experience in Jira Service Management with Asset management, CMDB and ITSM
implementation
Responsibilities
● Configuration, maintenance, and administration of Atlassian products (Jira, Confluence,
Crowd, Bamboo, Bitbucket, etc)
● Evaluate and manage the usage of Atlassian add -ons to meet the team and business
needs of the customers
● Jira Workflows, custom fields, pages, spaces, and other configurations based on the
needs.
● Atlassian JIRA/JSM/Confluence DC installation setup and maintenance on AWS/Azure
● Hardware infrastructure setup, Maintenance, and troubleshooting.
● Jira/JSM/Confluence data migration from server to cloud and one instance to another
instance
C#JD mentioned below:
- Hands on Experience with Microsoft Power Automate Flows & Desktop versions. Experience in developing and delivering MS365 solutions based on Microsoft and Cloud best practices.
- Modelling and developing out robotic processes using Microsoft Power Automate and Azure Form Recognizer during the project development stage.
- Experience in Azure Form Recogniser
- Hands-on experience in developing, improving, and supporting RPA programs with data integrity standards.
- Proficiency in one or more system level programming languages (C#, Java, Python, Angular 12 etc.) and a willingness to learn new languages.
- Understanding data structures and follows coding best practices, e.g. naming conventions, error handling, logging, and commenting.
- Good knowledge on end to end automation analysis and feasibility.
- Ability to perform feasibility of automating business processes.
- Ability to solve a problem using critical thinking, including assessment of existing process to determine feasibility of Automation and the ability to break down business problems into logical tasks .
- Ability to perform code readability to understand how the code is implemented and documented ability to understand the dependencies for the code to run.
Preferred Skills:
- Microsoft Power Automate certification will be an added advantage.
- Must be able to perform administration of Power Automate in Admin Centre .
- Must have hands-on experience and troubleshooting knowledge in Power Automate. Functional knowledge of Agile development and RPA development lifecycle management principles.
- Hands-on at least one other RPA Tools Blue Prism, Automation Anywhere, Ui Path etc..
- Must be able to communicate and work effectively in a multi-cultural environment.
- Must be capable of taking initiative, with a firm understanding of the final goal to be achieved.
- Must be an excellent team player possesses strong problem-solving and analytical skills.
- Able to handle confidential and sensitive company information
MongoDBProfile – MongoDB Administrator
Experience -2-4 Yrs
Location – Baner, Pune
Job Description-
We are looking for an experienced MongoDB DBA who will maintain MongoDB clusters and databases while optimizing the performance, security, and the availability of MongoDB clusters.
Skills:
- Experience in setting up and managing MongoDB using OpsManager
- Experience with DevOps automation tools
- Experience with Microsoft Azure desirable
- Experience in working with a Linux environment
- Experience in designing indexing and data archival strategies
Responsibilities:
- Maintain and configure MongoDB instances
- Write procedures for backup and disaster recovery
- Assist developers in detecting performance problems
- Ensure that the databases achieve maximum performance and availability
- Upgrade databases through patches
- Implement optimal backup and recovery solution
Java- 4-15 year experience in Application Support
- Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
- Good to have knowledge in Agile, JIRA, Splunk, Service Now
- Good understanding and hands-on experience in Incident, Problem and Change Management
- Provide technical leadership to the team & contribute in the skill development within team
Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities - Good communications skills are necessary, must be team player and inquisitive.
- Strong customer service and support focus with a desire to deliver a high-quality service
- Ability to multi-task, work under pressure and to tight deadlines
- Flexible in working outside of office business hours at short notice (as required)
- Should be able to examine the system and identify the areas for Service Improvements & Value adds.
True medicines at true prices!
Our motto is to deliver value-added solutions for Indian patients beyond just pills. Our goal is to make healthcare accessible to every patient and bring it within their price range.
Headquartered in Mumbai, we are excited to build a strong product and operations team, which is passionate to build innovative solutions and willing to go the extra mile to ensure the customer has the best experience.
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our internal team's technical issues. You will support the users by acting as the liaison between the customer and other internal teams. Your ability to work in a complex networking environment will also make you an ideal candidate.
What you will be doing:
- Mastering the Truemeds internal platform in order to efficiently and effectively diagnose, troubleshoot, and identify solutions to promptly resolve customer/users issues
- Support users via live chat & phone. Respond to user's technical support requests and feature-related questions
- Create and maintain product-related documentation, internal and external
- Debug user issues and create reproducible test cases for engineers to resolve
- Properly escalating unresolved issues to appropriate internal teams while providing clear steps to reproduce and detailed troubleshooting steps
- Understand user goals and their desired outcome from using the product.
- Document use cases and feature requests
What we are looking for:
- Previously done customer support role. Preferably technical customer support
- You're data-driven and analytical
- Excellent follow-up skills with great attention to detail
- You are comfortable in a startup environment; are self-motivated move quickly, and wear many hats
- You have a highly structured work approach, the ability to manage multiple activities in parallel
- Good communication skills: English / Hindi / Marathi / Bengali
Location:
- Kailash Industrial Estate - Vikhroli / Powai, Mumbai.
- Kasba Industrial Estate - Kolkata
- Naraina Industrial Area Phase 1 - Delhi
Timings:
12.00 PM to 9 PM
Working Structure:
In-Office: Monday - Saturday
Remote: Sunday
1 Weekly off, 2 Monthly offs.
Joining:
Immediately.
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