Axiom Developer

Interns day to day responsibilities include:

• Do the quality check for the catalogue images as per Image guidelines, to review product catalogues based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.

• Do frequent checks on existing processes to help the Catalogue team achieve more consistent results with high quality and to own new projects which will aim at achieving high productivity of an individual/team.

• Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels (Verbal & Written communication, through on ground activities as well as through various online search techniques).

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members 
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

Job involves
Client Coordinator: Onboarding and manage brands, insurance and ecommerce companies requiring aftersales waranty support services. 

Partner Coordinator: Onbaording and manage service partners. Assign tasks/ claims and get them executed through partner network.

Total experience Required: 7+ Years
Responsibilities:

• Develops ServiceNow software solutions using JavaScript, Web Services, MYSQL, XML, JSON
• Configuration Management (CMDB)
• Analyze system performance issues and determine performance enhancements
• Administration of Knowledge Base and Service Catalog
• Configure out-of-the-box workflows and create/maintain custom workflows
• Configure application related fields, forms, views, email notifications, acceptance roles and access controls
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Provides input to staff involved in writing and updating technical documentation such as user manuals
• Prepares reports on analyses
• Under general direction, independently develops, maintains and extends a stable production, development and testing middleware infrastructure while extending the functionality and enabling developers to use it via mentoring and formal training
• Independently develops, modifies, and implements moderately to highly complex information systems that are thorough and accurate and conform to MST standards
• Codes, tests, debugs, and documents assignments of moderate to high complexity
• Independently researches and resolves more complex technical problems
• May serve as project manager or team lead on complex projects
• Based on customer requirements, formulates/defines systems scope and objectives
• Researches, develops, codes or modifies architecture components that are well designed, efficient and conform to MST architectural standards
• When assuming the project manager role, manages day-to-day project-related activities for projects of moderate to high complexity
• Work with multiple business owners to move forward development and enhancements around the core ITSM applications including Incident, Change and Request in a Domain separated instance of ServiceNow

Qualifications for ServiceNow developer:

• Ability to set up data security via control rules, domain separation 
• Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience
• Minimum 3 years of experience supporting the implementation, configuration, and/or development of the ServiceNow tool

• Experience in Java and associated technologies Core Java, JSP, Spring, Struts,RESTful Services,SOAP,Tomcat, Hibernate, Maven
• Strong understanding of OOPS concepts
• Proficient understanding of RDBMS Concepts
• Strong understanding of Databases Oracle / MSQL / MySQL etc and PL/SQL Programming

2+ years of experience working with backend development.

1+ year experience in GoLang Backend Development.

Must show your previous work.

Deployed at least 3 complete products which use REST APIs.

Exposure to making Postman docs.

Knowledge/ Experience of modern authorisation mechanisms, such as JSON Web Token and cookies.

Experience in handling  business requirements and translate them into technical requirements.

Experience with version control such as Git and GitHub
Should have a knowledge of

1. GoLang, GoLang Clean Arch, GoRoutines, GORM, Docker, Go Fiber, PostgreSQL

.