Market Research Analyst-Trainee

The Store Manager is responsible for overseeing daily operations of the apparel store, ensuring excellent customer service and sales performance. They manage staff, maintain inventory levels, and ensure visual merchandising aligns with brand standards. The role includes analyzing sales data and implementing strategies to meet targets. Strong leadership and communication skills are essential. Experience in fashion retail is preferred.

Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.

Key Responsibilities:

• Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
• Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
• Suggest strategies and actions to be taken based on interactions with customers.
• Take leadership on all customer relationships and play a major role in creating a positive brand impression.

Requirements:

• Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
• Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
• Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
• Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using right methods/tools
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Keep records of customer interactions
• Making calls on Decline Users and understanding the reason behind it
• Converting of Decline users to business.
• Generating leads for the business via online or offline mode
• Making more people aware about the product
• Reaching out to customers and make them Register and avail the loan.
• Expanding the business by Marketing and Branding
• Making 200 + connected calls everyday

Job Summary:

 Welcome to AA MANPOWER SOLUTIONS,

      Your resume makes you an excellent candidate for the following job. We would like to invite you to an interview with our organization Head for immediate openings in AUTO PARTS MANUFACTURING Companies.

Job Duties:

• Develop and establish quality procedures and systems for inspecting plans, quality trends, statistical plan price estimates and technical quality proposal plans.
• Coordinate with suppliers and customers relating to quality trends, performance and corrective action.
• Verify conformance and productivity of quality engineering system through supplier audits and surveys.
• Interact with Quality Control Packaging team to conduct Technician Training Program after evaluating Quality Inspections Techniques.

Qualification:

       B.E/B.Tech(Mech)

Function of Work:

     Quality Control,Quality Assurance,Quality Engineering

SALARY: 

      10% - 15 %  Hike of previous salary

Eligibility:

      8 years Above

Walk In Interview 

    06 Nov to 30 Nov (Sunday Holiday)

Pandiyan(HR)

 Venue: 

AA MANPOWER  SOLUTIONS.
No.24, F1, First Floor,
Bajanai Kovil 2nd street,
Vadapalani,
Chennai-600026.
Landmark: SIMS Hospital Back side.
(Above south Indian Movie Still camera Man Association)