About Awrange
Similar jobs
- Should be responsible for Scrum Master role and taking care of proper Daily Stand Up Meeting with the team and ensure team efficiency & unblock them by resolving their concerns.
- Taking care of complete Product backlog of the Product which is going to be developed or under development.
- Should be able to define proper Sprint Cycle & timeline for particular sub-part of the Product. Should be able to plan the Sprint items in such a manner that there is some needful & working sub-part of the Product is coming out at the end of every Sprint Cycle.
- Should be able to update Product Owner timely if there is any issue/challenge in the development team.
- Should be able to timely raise alarm / red flag to Senior Management/Product Owner if there is any major challenge in the Product.
- Should be able to manage team leave plans and then accordingly planning the Sprint Cycle.
- Take care of end-to-end timely and quality delivery of the complete product.
- Additionally , should be responsible for validating the product and ensure the quality of the product by identifying the bugs in the product. Should be able to timely update the development team for the bugs and push the dev team to timely resolve the bugs/issues.
Rejolut is one of the award-winning fastest-growing tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.
The ideal candidate will be responsible for managing a development team and client coordination.
Roles & Responsibilities:-
• Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements
• Taking Ownership of Delivery
• Drive technology discussion and strategy in line with business needs and company reference architecture
• Define execution plan and approach based on project scope, the expected timeline,
• Support execution team with resolution of roadblocks and inter-dependencies Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Ensure quality of deliverable is verified and matching stakeholder expectations
• Conducting daily scrum calls for smooth delivery.
How we are different
We are a young and dynamic team who are obsessed with solving the business problem at scale. We are a technology agnostic company that focus more on finding the optimal solution to the business problem rather than technology.
Why to join us
- We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in companies like Samsung, Purplle, Loyalty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry
JD - System Analyst
- Analysis and design of technical functionality and features.
- Creation of requirements document and definition, Epics, User stories and addition of same to Fresh Release.
- Facilitate daily scrums, stand-ups and meetings to monitor project progress and resolve any issues the team may be experiencing.
- Collaborate with product owner and stakeholders and clear project obstacles and impediments that could slow down the team’s progress.
- Meet and coordinate with internal stakeholders to establish project scope, system goals, and requirements.
- Help the team boost their productivity and performance and helps development team create high-quality products.
- Arrange and optimize product backlog.
- Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
- Translate highly technical specifications into clear non-technical requirements.
- Manage the set-up and configuration of systems. Provide documentation of all processes and training as needed.
- Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
- Draw up, supervise and document testing schedules for complete systems.
- Perform design, implementation, and upgrades of information systems to meet the business and user needs.
- Implement best practices for scalability, support ability, ease of maintenance and system performance.
- Identify options for potential solutions and assess them for both technical and business suitability.
- Oversee implementation of a new system including data migration.
Job Responsibilities-
- Be in charge of running and managing the team on a daily basis
- Set performance targets for all associates in the team to meet up with overall process objectives
- Schedule and organize shift patterns for team members to ensure that the process is adequately staffed to meet the SLA's
- Monitor files of team members to ensure that due procedures and quality standards are strictly adhered to
- Conduct regular reviews of all agents performance and organize training sessions for underperformers
- Submit regular reports to management and seek new ideas and strategies to improve performance at the center
- Manage the daily team activities and operations
- Drive Team adherence and manage to schedule
- Managing Escalations (Internal & External)
Job Requirement-
- Excellent verbal and written English communication skills
- Must have handled a team size of minimum 5-10 people in his/her current role
- Should be comfortable with reports, dashboards & share insights from data to improve the process.
- Proficient in MS Office, Skype
- Experience in international KPO/BPO will be an added advantage
- Thorough understanding of operations metric, people practices (Score calculations, Parameters, Ratings, Attrition)
- Should ready to work in night shift
- Any degree required
- Should have minimum 1 to 2 years relevant experience
● The candidate will be responsible for a broad array of individual services, including
Architect and lead team for implementing a set of cloud-based services that will
power Zopper Assure and Zopper Finance.
● Providing technical expertise for every phase of the project lifecycle from concept
development to solution design, implementation, optimization and support.
● Prior experience in development of e-commerce systems or any other high scale
web/mobile backends is required.
● Expertise in any one programming knowledge preferably in Python.
● Prototype and present various alternative solutions for complex business problems to
Senior Management
● Prepares the technical design of the more complex technology components within the
module
● Assists the architect in articulating the pros and cons of using a certain technology
stack or component or design pattern versus another to the project team and drives
selection of technologies, designs to come up with the optimal architecture.
● Drives the performance tuning, re-design and refactoring for a module
● Contributes to designing and implementing the build, release process as well as system
configuration and deployment characteristics of the application
● Implements (hands-on) the module components based on industry best practices.
● Mentors the team (people working on the module and other project team members) on
● Technology concepts and best practices for design, implementation and other
processes
Prerequisites
● Candidate should hold 8+ Yrs of experience
● Should have 3+ years of experience in team handling
● Should be a Btech/MTech
Operates as the point of contact for assigned customers
Develops and maintains long-term relationships with accounts
Tasks may involve project management, strategic planning, logistics,auditing, reconciliation, handling petty cash and vouchers
Location: Bengaluru(Kalyan Nagar)
Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery
Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention
Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management
People management – focus on retention, upskilling, competency development
Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals
Experience-
18+ years of extensive experience in service delivery and management
Experience in Digital Marketing is highly desirable
Minimum 8 – 10 years experiencing managing a group of 300+
Experience in managing multiple stakeholders and international stakeholders/clients
Demonstrated skills and abilities managing and improving service delivery metrics
High level of initiative and self-motivation
Must quickly adapt to and adopt change
Demonstrated experience in making a difference to the employer and the clients
Functional Skills
Strong Delivery & Services Management experience
Must be a quick learner and be quick on his/her feet
Work with a sense of purpose and urgency
Exposure to External Audit / Certification
Exposure to quality processes and Project Management fundamentals
Must be able to scale with a rapidly growing organization
Behavioural Skills: (Includes leadership)
High degree of customer focus, thinks customer first
Presentation and executive presence
Assertive & Passionate People Management Skills
Ability to work through multiple internal stakeholders
Initiative and Tenacity
Dependability and accountability
Integrity and Work Ethics
Desired candidate must possess the below:
Proven ability to work with and present to end customers
Proven ability to work collaboratively with sales and service teams in different locations
Proven ability to drive change
- Develop and manage the outreach strategy across various segments of corporate users i.e., MNCs, start-ups, investors. Develop targeted value propositions for various segments of corporate users
- Conduct regular analysis of platform usage by companies to determine key issues / insights and suggest actions. Weekly follow-ups with key clients and developing client relationships
- Independently, pitch the concept, manage follow-up, and ensure leads’ questions are answered
- Support design of key strategic initiatives through analytics and primary research and curation of the company side of the platform
- Envision and execute strategic partnerships e.g., industry associations, universities
- Managing own and team’s BD pipeline - tracking communications, success rates, etc.
- Refine the company outreach strategy jointly with the CEO and Marketing teams based on data on skills, usage patterns, success rates for different types of roles and organisations