8 BFSI Jobs in Delhi, NCR and Gurgaon | BFSI Job openings in Delhi, NCR and Gurgaon

Technical Product Manager – BFSI & AI

Location: New Delhi, India (On-site)

Employment Type: Full-time

Experience: 4–8 years

Industry: BFSI / FinTech / Enterprise AI / B2B SaaS

About QubeLabs

QubeLabs is building the next generation of Enterprise AI Systems that transform workforce operations and intelligence for the financial services industry.

Our platform combines Conversational AI, Agentic AI, workflow automation, proprietary language models and enterprise intelligence to improve enterprise efficiency, productivity and customer experience.

Our flagship product, QubeLabs Workmate, is purpose-built for banks, NBFCs, MFIs, wealth management firms, insurance companies and fintechs across India and Europe.

Role Overview

We are looking for a Technical Product Manager – BFSI & AI to translate complex financial-services workflows and customer problems into clear product requirements and scalable technology capabilities.

You will work closely with the founders, Head of AI, engineering and business teams to drive the complete product lifecycle—from customer discovery and requirements definition to development, testing, deployment and continuous improvement.

This is a high-ownership role for someone who combines an understanding of BFSI business processes with strong product thinking and the ability to collaborate effectively with technical teams.

Key Responsibilities

1. Product Management & Requirements

Define product requirements, roadmaps and feature priorities for QubeLabs Workmate.

Translate customer needs and business problems into PRDs, functional specifications, user stories and acceptance criteria.

Design user journeys, process flows, business rules and expected product behaviour, including edge cases and exceptions.

Prioritize features based on customer value, business impact, technical feasibility and strategic objectives.

Drive features from concept through development, testing, release and post-launch improvement.

2. BFSI Workflows & Customer Discovery

Develop a deep understanding of workflows across banking, wealth management, stock broking, insurance, NBFCs and financial advisory.

Engage with relationship managers, wealth advisors, operations teams, contact centres and business leaders to identify pain points and automation opportunities.

Translate financial-services processes into scalable product capabilities.

Support customer discovery, product demonstrations, pilots, POCs and validation of new features.

Incorporate customer feedback and market insights into product priorities and the roadmap.

3. AI Product Development

Understand the practical capabilities and limitations of Generative AI, LLMs, AI Agents, RAG, Voice AI and workflow automation.

Define requirements for AI assistants, intelligent agents and AI-powered business workflows.

Work with the Head of AI to translate model capabilities, technical dependencies and constraints into product specifications.

Define expected AI behaviour, business rules, exception handling and measurable business outcomes.

Identify where AI is appropriate versus deterministic workflows and conventional business logic.

Understand the capabilities of QubeLabs' proprietary Vectro Series language models and their application to BFSI use cases.

4. Product & Engineering Collaboration

Work with AI and engineering teams to clarify requirements, assess feasibility and resolve implementation challenges.

Understand APIs, integrations, data flows, system dependencies and enterprise technology environments.

Participate in sprint planning, technical discussions, product reviews and architecture reviews where relevant.

Validate delivered features against requirements and lead functional and user acceptance testing.

Identify delivery risks, technical trade-offs and dependencies to ensure timely, high-quality releases.

Prototype or validate product concepts when required.

5. Product Strategy & Market Intelligence

Identify new product opportunities across financial services.

Evaluate customer needs, competitive products and emerging AI capabilities.

Develop industry-specific use cases and product propositions.

Collaborate with leadership to align product investments with customer demand, business objectives and long-term product strategy.

Experience & Qualifications

4–8 years of experience in Product Management, Business Analysis, BFSI Technology, FinTech or enterprise software.

Mandatory experience in BFSI, FinTech or financial-services technology.

Experience with enterprise products and collaboration with engineering or technology teams.

Working knowledge of at least one financial-services domain, such as banking, wealth management, stock broking, capital markets, insurance, NBFCs or financial advisory.

Experience in customer discovery, requirements gathering and product documentation.

Exposure to AI/Generative AI products is preferred but not mandatory.

Bachelor's degree from a recognized university; an MBA or equivalent qualification in product management or business is preferred.

Required Skills

Product Management

Requirements gathering, PRDs and functional specifications.

User stories, acceptance criteria and workflow design.

Roadmapping, prioritization and product lifecycle management.

Customer discovery, stakeholder management and product validation.

BFSI Domain Knowledge

Understanding of financial-services workflows, business processes and enterprise requirements.

Ability to engage with business users and translate operational challenges into technology solutions.

Technical Understanding

Working knowledge of AI/Generative AI, LLMs, AI Agents, RAG and Conversational AI.

Understanding of APIs, system integrations, data flows and cloud-based enterprise applications.

Ability to collaborate with AI and engineering teams on technical feasibility, dependencies and implementation trade-offs.

You do not need to be an AI engineer, but you must be comfortable understanding technical concepts and translating them into practical product requirements.

What Success Looks Like

Clear, implementation-ready product requirements and specifications.

Timely delivery of prioritized product features and roadmap milestones.

Successful launch and adoption of high-value AI-powered BFSI workflows.

Effective support for enterprise pilots, POCs and customer validation.

Strong alignment between customer needs, product priorities, AI capabilities and engineering execution.

Measurable improvements in customer productivity, operational efficiency and product engagement.

Why Join QubeLabs?

Build next-generation Enterprise AI Systems for financial services.

Work directly with founders and senior leadership in a high-ownership role.

Shape AI-powered products across banking, wealth management, brokerage and insurance.

Work at the intersection of BFSI, AI, enterprise intelligence and workflow automation.

Collaborate with teams developing QubeLabs' proprietary Vectro Series language models.

Contribute to enterprise markets across India and Europe.

Equal Opportunity

QubeLabs is an equal opportunity employer

committed to building a diverse and inclusive workplace where innovation thrives.

Job Title: Associate Product Manager

Location: Arjan Garh, Delhi On site

Company: Timble Glance

About Us:

Timble Glance is a leading AI based RegTech company that provides cutting-edge solutions in the B2B SaaS space, specifically catering to the BFSI sector. Our platform streamlines compliance and regulatory processes, helping organizations stay ahead in an evolving regulatory landscape. We are now looking for an Associate Product Manager to join our dynamic team and help us shape the future of regulatory technology.

Role Overview:

As Technical Product Manager, you will support the product team in delivering innovative solutions for the BFSI sector. You’ll work closely with developers, and cross-functional teams to ensure our products meet the needs of our clients. This is an excellent opportunity for someone with 4-6 years of experience looking to develop their career in product management within the fintech and RegTech space.

Key Responsibilities

●Assist in the end-to-end product lifecycle, from ideation and requirements gathering to launch and post-launch analysis.

●Collaborate with stakeholders to understand market needs, customer pain points, and regulatory trends.

●Define detailed product requirements, user stories, and acceptance criteria.

●Work closely with engineering, QA, and design teams to ensure timely and high-quality product releases.

●Assist in the prioritization of product backlogs based on business value, customer feedback, and technical feasibility.

●Monitor product performance and KPIs, providing insights and recommendations for continuous improvement.

●Conduct market research and competitor analysis to identify product opportunities and risks.

●Support the creation of technical and product documentation for internal and external stakeholders.

Qualifications and Skills

●2-4 years of experience in product management, required in BFSI or fintech.

●Understanding of the BFSI sector and regulatory requirements is a plus.

●Experience working with APIs and knowledge of API management is required.

●Familiarity with agile methodologies and tools (e.g., Jira, Confluence).

●Excellent communication and stakeholder management skills.

●Analytical mindset with strong problem-solving skills.

●Self-motivated with a willingness to learn and adapt in a fast-paced environment.

●Exposure to AI, fintech, and/or API management.

REQUIRED QUALIFICATION

●Bachelor’s degree in Business, Computer Science, Engineering, or a related field.

Job Title: Associate Product Manager

Location: Arjan Garh, Delhi On site

Company: Timble Glance

About Us:

Timble Glance is a leading AI based RegTech company that provides cutting-edge solutions in the B2B SaaS space, specifically catering to the BFSI sector. Our platform streamlines compliance and regulatory processes, helping organizations stay ahead in an evolving regulatory landscape. We are now looking for an Associate Product Manager to join our dynamic team and help us shape the future of regulatory technology.

Role Overview:

As Technical Product Manager, you will support the product team in delivering innovative solutions for the BFSI sector. You’ll work closely with developers, and cross-functional teams to ensure our products meet the needs of our clients. This is an excellent opportunity for someone with 4-6 years of experience looking to develop their career in product management within the fintech and RegTech space.

Key Responsibilities

●Assist in the end-to-end product lifecycle, from ideation and requirements gathering to launch and post-launch analysis.

●Collaborate with stakeholders to understand market needs, customer pain points, and regulatory trends.

●Define detailed product requirements, user stories, and acceptance criteria.

●Work closely with engineering, QA, and design teams to ensure timely and high-quality product releases.

●Assist in the prioritization of product backlogs based on business value, customer feedback, and technical feasibility.

●Monitor product performance and KPIs, providing insights and recommendations for continuous improvement.

●Conduct market research and competitor analysis to identify product opportunities and risks.

●Support the creation of technical and product documentation for internal and external stakeholders.

Qualifications and Skills

●2-4 years of experience in product management, required in BFSI or fintech.

●Understanding of the BFSI sector and regulatory requirements is a plus.

●Experience working with APIs and knowledge of API management is required.

●Familiarity with agile methodologies and tools (e.g., Jira, Confluence).

●Excellent communication and stakeholder management skills.

●Analytical mindset with strong problem-solving skills.

●Self-motivated with a willingness to learn and adapt in a fast-paced environment.

●Exposure to AI, fintech, and/or API management.

REQUIRED QUALIFICATION

●Bachelor’s degree in Business, Computer Science, Engineering, or a related field.

Job Title: Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Key Details

Shift: Rotational (Male & Female)

Salary: Up to ₹34,000 CTC

Qualification: Graduate / Undergraduate

Experience: Minimum 6 months of BPO Voice or Chat experience (BFSI or Customer Support experience preferred)

Required Skills:

• Excellent spoken and written English communication.
• No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
• Clear pronunciation and strong grammatical skills.
• For Chat Process: Typing speed of approximately 35 WPM with 95% accuracy.
• Ability to handle multiple chats efficiently.
• Strong customer handling and problem-solving abilities.

Roles and Responsibilities:

• Handle international customer queries through voice and chat channels.
• Provide accurate and complete information to customers.
• Resolve customer issues with end-to-end ownership.
• Maintain detailed records of customer interactions in CRM systems.
• Adhere to international quality, compliance, and data security standards.
• Ensure high levels of customer satisfaction and service excellence.

BSE Debt Listed Company.

It aims to be a one-stop investment solution for all types of investors, providing a comprehensive range of products including Fixed-Income Securities, Listed Equity, Real Estate, Unlisted Equity, Mutual Funds, and more.

• Generating consistent returns for over 8 plus years in the industry.

• Our pool of Investors includes Listed Company, Senior Official of Big 4 consulting firms, Ex- Bankers & CXO Level Executive, Government Officials, Merchant Bankers, CA’s, & Company Professionals, Fin-Tech & MSME, Non-Resident Indians (NRIs)/ High Net Worth Individuals (HNIs).

We are currently expanding our sales team and are seeking your support in helping us find qualified candidates for the following open positions.

1. Channel Sales Manager (BFSI Domain)

Total Experience: 2+ years Upto 7 years

CTC: 8-10 Lakhs + incentives

Location: Sector 49, Gurgaon

Qualification: Graduate/Post Graduate

Working Days: 5 Days a week

Industry : BFSI ( do not include CV from loan, insurance and credit department)

Candidate Requirements:

Strong knowledge of financial and investment products, preferably mutual funds, insurance, fixed deposits, SIP, fixed income, life insurance, general insurance, and PMS.

Experience as a Direct Selling Agent (DSA).

Candidates from the Banca and insurance channel must be avoided.

The Incumbent will:  Be the key person accountable for Project Delivery- managing end to end delivery of high quality projects, meeting all required functionality, within allocated schedule and budget.  Managing the team assigned to deliver projects and achieve assigned project goals.  Be responsible to ensure continued customer delight.

 Own the entire delivery of assigned projects.  Responsible for managing multiple projects involving 15-20-member team consisting of middle layer (PL/GL/TL) and the teams under them.  Responsible for the end to end delivery; ensuring that Project Delivery Metrics are controlled throughout the project lifecycle. Tracking project requirements and implementation throughout different phases.  Participate in business meetings with Function/Delivery Heads; review contracts, carry out risk analysis and mitigation exercises and update the Management on the same.  Project managers should have strong business management, budgeting and analytical skills.  Review and ensure the preparation of the following: ▪ System Architecture ▪ External Specifications & Internal Specifications ▪ Software Development Plan, Configuration Management Plan and Project plan ▪ Technical Documentation ▪ Weekly status updates to all stakeholders  Ensure process and system compliances in the projects.  Exhibit excellent escalation management skills, internal or external.  Manage FPP (Fixed Price Project) & T&M (Time & Material) projects on diverse functional domains  Coordinate, communicate with the client on project related matters.  Coach/ mentor the members in the project and provide necessary support to them.  Performance appraisal/ counselling of the group members.  Evaluate training needs (technical, managerial) and get the required training programs implemented.  Ensure project compliance with Company's Quality Systems and Procedures.

 The incumbent must be B.E/B. Tech. -CS/ IT/ MCA, M.Tech from a reputed institute, with 10-12 years of relevant industry experience across a wide variety of development projects.  Knowledge of current technological trends in the S/W development industry, such as OOP’s, Multi-Tier S/W development, Component Architecture, Web Based S/W  Good experience on Core Java, JSP, Servlets, EJB, Oracle/SQL, planning, budgeting & QA  PMP or PMI certification is desirable. Domain knowledge of BFSI practices is an advantage.  Thorough understanding of Project Management methodologies and tools.  Advanced knowledge of system integration issues and Data Analysis  Understanding the company’s vision and goals, business operations and market.  Is adept in stakeholder management and possess the ability to coordinate and prioritize customer requests with the assistance of other managers to ensure customer delight.  Possess good people management skills and is able to manage performance and disciplinary issues, handle employee complaints and grievances and recommend the hiring, termination and promotion of staff; Should be able to train, mentor, motivate and lead a successful team. Should be well versed with attrition related issues and case management.  Should have: Strong leadership abilities, self-driven, critical thinking, analytical abilities, flexibility, adaptability to work schedules, effective verbal and written communication & presentation skills, time management, self-confidence, open to changes & challenges, eye for detail, perseverance, discreetness and diplomacy, analytical thinking, sound independent decision making and team work. Must possess the attitude to deliver solution First Time Right.  Willingness to travel on Short term/Long term within India/Outside India/Client Site

Inside Sales Associate Responsibilities:

• Persuade prospective clients to engage in a phone conversation and/or meeting to discuss our insurance product.
• Connect with prospects over a call (min of 45 calls to be connected each day)
• Advise clients on the insurance policies that best suit their needs
• Customize insurance programs to suit individual clients
• Deliver approved policies to new clients and explain benefits of the policy
• Issue quotes, maintain client records and prepare reports
• Keep abreast of industry and market trends and best practices
• Scout and identify potential clients with need for insurance coverage
• Contact potential customers through calls, emails and arranged meetings
• Provide elaborate explanation of contract features, benefits, and possible downsides to an insurance coverage (as per market perspective).
• Ensure company policies and procedures are maintained when conducting the sales of insurance services
• Discuss with clients to obtain information in order to provide Quotation.
• Facilitate the payment and handover to post sales team.

Requirements:

• SME’s in corporate sales with minimum of 90% sales target achievement rate each month.
• Minimum of 4-5 hours of calling per day required.
• Corporate Sales experience with Tier 1 organisation contributing to the monthly targets
• Connect with prospects over a call (min of 45 calls to be connected each day)
• Previous working experience in Insurance.
• Excellent communication and presentation skills
• Resilient spirit and a persistent nature
• Impeccable interpersonal skills and friendly attitude
• Well organized with time, excellent time management abilities
• Should be a graduate.

Work in an exciting and challenging role at a leading credit rating company that is leveraging software and technology tools to change the face of credit rating in India!

Our client with nearly two decades of presence has established itself as the second-largest credit rating agency in India. They provide ratings in the financial sector, infrastructure sector, corporates, public finance, and MSME spaces. The company is headquartered in Mumbai and has regional offices at Ahmedabad, Bengaluru, Chandigarh, Chennai, Coimbatore, Hyderabad, Jaipur, Kolkata, New Delhi, Pune and Mauritius.

Our client also carries out grading of IPOs, assesses financial strength of shipyards, grades various courses of Educational institutions and provides grading services to Energy service companies. They are nurturing global opportunities and have made forays in different forms with 4 partners from Brazil, Portugal, Malaysia and South Africa.

As the Senior Manager (Ratings - BFSI), you will maintaining cases and assignments undertaken by group head in the year, managing Sector reports / criteria commentary publishing

What you will do:

• Ensuring Execution of projects
• Providing inputs and commitments towards strategic/ quality decision making
• Facilitating Development & improvement of methodology for sectors
• Minimising Sharp Rating Migration Cases/Rating Quality
• Ensuring quality and readability of rating report as well as rationale, press releases etc.
• Handling Complex situations
• Ensuring timely completion of rating assignments.
• Keeping track of changes in the respective sectors & and bringing important facts to managements notice.
• Presenting the case in the Rating Committee Meeting
• Maintaining MIS, quarterly results/ no default statement, rating reckoner etc.
• Leading & guiding the team of analysts working in the team.
• Monitoring and measuring productivity of team members
• Modelling the leadership behaviors and coaching and mentoring junior staff

What you need to have: