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Job description

Years Of Experience : 3 to 5 Years

Notice Period : Immediate to 15 Days Joiners

Job Summary:

We are seeking a Product Manager to lead the strategy, roadmap, and execution of our product initiatives. The ideal candidate will work closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative and customer-centric solutions.

Key Responsibilities:

• Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch
• Define and execute the product roadmap for the E-commerce platform, ensuring alignment with business goals.
• Lead the development and enhancement of core platform features, including product discovery, checkout, payments, and post-purchase experience.
• Work closely with Technology, UX/UI, marketing, and analytics teams to improve user experience and optimize conversion rates.
• Analyze customer behavior, competitive insights, and industry trends to drive data-driven product decisions.
• Implement AI/ML-driven personalization, recommendation engines, and dynamic pricing strategies.
• Work on mobile-first optimizations and PWA enhancements for better performance and reach.
• Manage A/B testing, usability testing, and iterative improvements to drive continuous growth.
• Stay updated on E-commerce innovations, payment trends, and customer experience best practices.

Required skills and qualifications

• Strong experience in a dynamic product management role
• Proven success in overseeing all elements of the product development lifecycle
• High effectiveness in managing cross-functional teams
• Experience in delivering finely tuned product marketing strategies
• Exceptional writing and editing skills, combined with strong presentation skills
• Data analytics and metrics management skills
• Critical thinking and problem-solving skills
• Attention to detail
• Experience using computer-aided design (CAD) platforms

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in product design or engineering
• Previous experience in software and web development
• Proven experience in product management (preferably in [industry/domain, e.g., Fintech, E-commerce]).
• Demonstrable knowledge of SEM (search engine marketing) and online advertising
• Certified Product Manager (CPM) or New Product Development (NPD) Professional Certification a plus.
• Experience with Agile methodologies & Product analytic tools.

We are seeking a motivated TERRITORY SALES ASSOCIATE to engage with healthcare professionals, primarily doctors, and schedule software demonstration appointments. The role requires an understanding of us software solutions and the ability to effectively communicate the benefits to healthcare providers.

Key Responsibilities:

·        Conduct field visits to healthcare professionals, clinics, and hospitals to introduce MocDoc's software

·        solutions.

·        Schedule and manage appointments with doctors to set up product demos.

·        Build and maintain strong relationships with potential clients.

·        Work closely with the sales and technical team to ensure successful demos.

·        Identify opportunities to educate healthcare providers on the advantages of our software.

·        Achieve daily, weekly, and monthly targets for appointments and demos.

Requirements:

·        Proven experience in field sales or a similar role (experience in healthcare or software sales is a plus).

·        Strong communication and interpersonal skills.

·        Ability to understand and explain technical features of software applications.

·        Highly motivated, self-driven, and goal oriented.

·        Willingness to travel within the assigned territory.

Benefits:

·        Competitive salary and performance-based appraisal.

·        Opportunity to work with a growing healthcare technology company.

·        Professional development and career growth.

Prerequisites:

• Must own a two-wheeler with a valid driving license
• Must possess a laptop in good working condition
• Proficiency in English and the regional language

Key Responsibilities:

1. Threat Research: Work on researching emerging cyber threats specifically. You will monitor threat actor activities, study their tactics, techniques, and procedures (TTPs), and help identify potential risks.

2. Alert Triage and Incident Analysis: Support the analysis of security alerts generated by our in-house platform. You will work alongside the team to identify critical issues and provide timely

intelligence to help mitigate threats.

3. Data Collection and OSINT: Assist in gathering and analyzing data using Open Source Intelligence (OSINT) methodologies. You will help collect relevant information to support ongoing threat investigations.

4. Report Preparation: Contribute to the preparation of threat intelligence reports for internal and external stakeholders. You will learn how to convey complex technical information in a clear and

actionable manner.

5. SOP Development: Collaborate with the team to develop and refine Standard Operating Procedures (SOPs) for systematic threat analysis. Your input will help ensure that our procedures are efficient and scalable.

6. Cross-functional Collaboration: Work closely with various teams, including product development and data acquisition, to support the integration of new intelligence sources and improve the effectiveness of our threat intelligence platform.

Key Qualifications:

Educational Background: Completed a degree in Cybersecurity, Computer Science, Information Technology, or a related field.

Basic Knowledge of Cybersecurity: A foundational understanding of cybersecurity concepts, including web application security, threat analysis, and vulnerability assessment.

Familiarity with OSINT: Basic knowledge of Open Source Intelligence (OSINT) tools and methodologies for data collection.

Technical Skills: Familiarity with scripting languages such as Python, Ruby, or GO is a plus.

Experience with automation and data analysis tools will be advantageous.

Communication Skills: Strong written and verbal communication skills, with the ability to learn how to convey technical findings effectively.

Problem-Solving and Adaptability: A proactive attitude with strong problem-solving skills. You should be comfortable learning in a fast-paced and dynamic environment.

Additional Skills:

Interest in Cybersecurity Challenges: Participation in bug bounty programs, Capture The Flag (CTF) challenges, or cybersecurity competitions is a plus.

Willingness to Learn: A keen interest in developing skills in threat intelligence, threat actor profiling, and behavioral analysis.

Role : Nodejs developer

Please find below the JD for the Nodejs developer..

 Role: NodeJs Developer 

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. A basic understanding of front-end technologies is necessary as well. Responsibilities

 • Collaborate with other members of the team, such as front-end developers

 • Writing reusable, testable, and efficient code 

• Design and implementation of low-latency, high-availability, and performant applications 

• Implementation of security and data protection

 • Integration of data storage solutions • Writing unit test cases • Documenting application changes and developing updates. 

Skills 

• Strong proficiency with JavaScript 

• Experience of Node.js and frameworks available such as Express

 • Practical experience with REST, PostgreSQL, WebSocket, MongoDB, Redis. 

• Understanding the nature of asynchronous programming and its quirks and workarounds 

• User authentication and authorization between multiple systems, servers, and environments 

• Integration of multiple data sources and databases into one system 

• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform • Creating database schemas that represent and support business processes

 • Implementing automated testing platforms and unit tests

 • Proficient understanding of code versioning tools, such as Git

 • Good understanding of front-end technologies, such as HTML5, and CSS3  

Job Description – Data Science  

Basic Qualification:

• ME/MS from premier institute with a background in Mechanical/Industrial/Chemical/Materials engineering.
• Strong Analytical skills and application of Statistical techniques to problem solving
• Expertise in algorithms, data structures and performance optimization techniques
• Proven track record of demonstrating end to end ownership involving taking an idea from incubator to market
•   Minimum years of experience in data analysis (2+), statistical analysis, data mining, algorithms for optimization.

Responsibilities

The Data Engineer/Analyst will

• Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
  
• Clear interaction with Business teams including product planning, sales, marketing, finance for defining the projects, objectives.
  
• Mine and analyze data from company databases to drive optimization and improvement of product and process development, marketing techniques and business strategies
  
• Coordinate with different R&D and Business teams to implement models and monitor outcomes.
  
• Mentor team members towards developing quick solutions for business impact.
  
• Skilled at all stages of the analysis process including defining key business questions, recommending measures, data sources, methodology and study design, dataset creation, analysis execution, interpretation and presentation and publication of results.
  

• 4+ years’ experience in MNC environment with projects involving ML, DL and/or DS
  
• Experience in Machine Learning, Data Mining or Machine Intelligence (Artificial Intelligence)
  
• Knowledge on Microsoft Azure will be desired.
  
• Expertise in machine learning such as Classification, Data/Text Mining, NLP, Image Processing, Decision Trees, Random Forest, Neural Networks, Deep Learning Algorithms
  
• Proficient in Python and its various libraries such as Numpy, MatPlotLib, Pandas
  
• Superior verbal and written communication skills, ability to convey rigorous mathematical concepts and considerations to Business Teams.
  
• Experience in infra development / building platforms is highly desired.
  
• A drive to learn and master new technologies and techniques.
  

Job Purpose :

Working with the Tech Data Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities - in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.

Responsibilities :

• Subject Matter Expert (SME) in the development of Microsoft Cloud Solutions (Active Directory, Office 365, Microsoft 365, Windows 365, EMS, Endpoint Security etc.)
• Collaborate and align with business leads to understand their business requirement and growth initiatives to propose the required solutions for Cloud and Hybrid Cloud
• Manage the APJ COE environment and Click-to-Run Solutions
• Provide solution proposal and pre-sales technical support for sales opportunities by identifying the requirements and design Hybrid Cloud solutions
• Create Solutions Play and blueprint to effectively explain and articulate solution use cases to internal TD Sales, Pre-sales and partners community
• Support in-country (APJ countries) Presales Team for any technical related enquiries
• Support Country's Product / Channel Sales Team in prospecting new opportunities in Cloud & Hybrid Cloud
• Provide technical and sales trainings to TD sales, pre-sales and partners
• Lead & Conduct solution presentations and demonstrations
• Deliver presentations at Tech Data, Partner or Vendor led solutions events
• Achieve relevant product certifications
• Conduct customer workshops that help accelerate sales opportunities

Knowledge, Skills And Experience :

• Bachelor's degree in information technology/Computer Science or equivalent experience certifications preferred
• Minimum of 5 years relevant working experience, ideally in IT multinational environment
• Track record on the assigned line cards experience is an added advantage
• IT Distributor and/or SI experience would also be an added advantage
• Has good communication skills and problem solving skills
• Proven ability to work independently, effectively in an off-site environment and under high pressure

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

• Strong programming skills in JavaScript
• Experience with Angular JS
• Experience with frontend frameworks like bootstrap, Jquery
• Object Oriented concepts
• Good knowledge in HTML5, CSS, CSS3
• Experience in working with RESTful APIS
• Experience with HTTP, HTTPS and WebSockets
• Building responsive design
• Knowledge in version control- Git, Subversion
• Good problem-solving skills 

WHAT WE'RE LOOKING FOR

•  Bachelors or masters in software engineering, Computer Science or other relevant disciplines
•  2+ years experience as a Back-End or Full Stack Developer with hands-on experience working with Python web application development
•  Strong Knowledge in Python v3.x Language
•  Experience in REST APIs with JSON
•  Error handling and Logging 
•  Any DB knowledge 
•  Knowledge on Sumo Logic log aggregation is a plus
• Must know how to produce high quality, “Clean” code that is performant, maintainable and secure

Summary
 

Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).

Responsibilities

• Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
• Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
• Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
• Be recognized as a technical & functional specialist in CPQ and Billing
• Optimization of solutions through an understanding of business needs and technology capabilities
• Pro-actively identify opportunities for automation, process & design improvements
• Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
• Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
• Oversight of multiple vendors involved with Salesforce configuration and development work
• Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
• Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
• Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
• Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
• Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.

Required Qualifications:

• Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
• 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
• 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
• 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform 
• 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
• Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
• Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
• Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
• Experience with quote document generation and integration with DocuSign
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Preferred Qualifications:

• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
• Salesforce Platform Developer Certifications
• Salesforce Certified CPQ Specialist

Covid-19

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Team Lead – Operations

·       Must have work experience in a BPO of 1 year as a Team Lead

·       Should be fluent in English and Hindi (able to clear Versant 4)

·       Open to rotational shifts and week off  (24/7 process)

·       6 day working

·       Experience in Inbound calling

·       Managing a team of at least 15 callers

·       Must have qualities of a good leader