UI/UX Design Lead

Roles & Responsibilities

To drive design excellence for the assigned digital customer journeys (app & web) by leading a team of designer(s) and owning the end-to-end design and testing strategy for these journeys. The role partners closely with business/product stakeholders, product management and analytics teams to identify customer pain points, prototype new-age (including AI-led) design concepts, validate design hypotheses through structured testing (A/B, moderated/un-moderated research) and institutionalize design system adherence across the assigned journeys, while managing the design talent within the team.

Minimum required Accountabilities for this role

• Own the end-to-end design vision and strategy for the assigned business POD's digital journeys (app & web)
• Lead, guide and manage the Design & Testing Member(s) in the POD, including performance management and capability building
• Partner with the POD Lead, Product Managers and Business stakeholders to translate product strategy into intuitive design solutions
• Drive user research (moderated/un-moderated) and synthesize customer pain points and expectations into actionable design interventions
• Define and drive the A/B testing and experimentation roadmap for POD journeys in partnership with testing/analytics teams
• Champion adoption and governance of the organization's design system across the POD
• Guide the team on prototyping (including AI-based tools) of new concepts, backed by user research and industry best practices
• Track, review and report design impact using customer experience (CX) metrics and behavioural data, and continuously identify improvement opportunities

Additional Accountabilities pertaining to the role

• Represent design in cross-functional forums, product reviews and stakeholder governance meetings
• Benchmark journeys against industry, competitor and emerging design/AI trends
• Contribute to design operations, process improvement and design system evolution at the organization level

MAJOR CHALLENGES

• Balancing fast-paced digital delivery timelines with rigorous, research and data-backed design decisions
• Driving design consistency and design-system adherence across multiple, concurrently evolving customer journeys
• Influencing cross-functional stakeholders to prioritize design/UX interventions
• Building, mentoring and scaling a high-performing design and testing team

DECISIONS

• Final design direction and sign-off for POD journeys prior to development handoff
• Prioritization of the design and testing roadmap within the POD
• Selection of design variations to be tested and the success metrics used to evaluate them

Other Information

• Total Team Size: As per POD design team structure (between 3 to 13)
• Number of Direct Reports: 1–2 (Design & Testing Member(s))
• Number of Indirect Reports: As applicable, through the POD structure
• Number of Outsourced employees: As applicable, through the POD structure
• Number of locations: 1 (Head Office)
• Number of products: As per POD journeys assigned

Ideal Candidate

1.Strong Product Design & Usability Testing Lead Profile, with end-to-end ownership of digital customer journeys

2.Mandatory (Experience 1) - 5+ years of relevant design experience, with hands-on experience designing and scaling digital customer journeys for app and web platforms in a high-growth, digital-first environment

3.Mandatory (Experience 2) - 1+ years leading, mentoring and managing designers as direct reports, including performance management and capability building

4.Mandatory (Experience 3) - Owning end-to-end design vision and strategy for assigned journeys, including final design direction and sign-off prior to development handoff

5.Mandatory (Experience 4) - Strong experience in building, governing and driving adoption of design systems across multiple teams or journeys, not just consuming an existing design system

6.Mandatory (Experience 5) - Defining and driving A/B testing and experimentation roadmaps in partnership with analytics or testing teams, including selecting design variations and the success metrics used to evaluate them

7.Mandatory (Tech skill 1) - Hands-on prototyping of new concepts using AI-based design and prototyping tools

8.Mandatory (Company) - Top B2C digital-first product environment with high-volume app and web journeys

9.Mandatory (Education) - Bachelor's or Master's degree in Design (UX/UI, Interaction Design, HCI) or a related field from a recognised design institute (like NID, IIT, NIFT, Srishti etc)

10.Mandatory (Portfolio) - Strong portfolio of end-to-end journey design for app and web, design system work, and research or experimentation outcomes with measurable impact

Company: BigThinkCode Technologies

URL: https://bigthinkcode.com/

Location: Chennai

Role: UX, Design Intern

Duration: 6-8 months (Only performance based Full-Time conversion)

Work Mode: Work from office

Must-Have Qualifications:

• Recent graduate (2025–2026 pass-out) in Design, Architecture, Computer Science, or a 

related field (B.Des, B.Arch, B.Tech - CSE, or equivalent)

• Completed a professional certification in UI/UX from a recognized institute

• Strong portfolio demonstrating UX thinking, design process, wireframing, and UI design

• Proficient in Figma (Auto Layout, Components, Variants, Design Systems, and 

Prototyping)

• Good understanding of UX fundamentals, including user research, user flows, 

wireframes, journey maps, and usability principles

• Strong knowledge of visual design principles such as typography, color, spacing, layout, 

hierarchy, and responsive design

• Basic familiarity with AI-powered design tools

• Exposure to user research or usability testing is a plus

• Understanding of product thinking and user-centered design

• Strong attention to detail, communication skills, and ability to receive and apply 

feedback

• Self-motivated with good ownership, time management, and willingness to learn

Preferred Attitude & Cultural Fit

• Passionate about building a career in UX/Product Design

• Curious, proactive, and eager to learn

• Takes ownership of work and meets commitments

• Comfortable working in a fast-paced, collaborative environment

• Open to feedback and continuous improvement

• Strong problem-solving mindset with empathy for users

• High attention to detail and commitment to design qualit

🎨 UI/UX Design Internship (3 Months)

Location: [ “Remote”]

Duration: 3 Months

Stipend: ₹5,000 – ₹7,000 per month

Internship Type: / Remote

About the Role

We are looking for a passionate and creative UI/UX Design Intern to join our design team. This internship offers hands-on experience in user interface design, user experience research, and product prototyping.

You’ll collaborate with developers, product managers, and marketing teams to create intuitive and visually appealing digital experiences.

Key Responsibilities

• Assist in designing user interfaces for web and mobile applications
• Conduct user research and usability testing to understand user needs
• Create wireframes, mockups, and interactive prototypes using design tools
• Support in defining user journeys and information architecture
• Collaborate with developers to ensure design consistency during implementation
• Help maintain and improve design systems and UI components
• Stay updated with the latest UI/UX trends and best practices

Required Skills

• Proficiency in Figma, Adobe XD, or Sketch
• Basic understanding of user-centered design principles
• Creative thinking and strong attention to detail
• Good communication and teamwork skills
• Ability to translate ideas into design visuals
• Familiarity with tools like Canva, Illustrator, or Photoshop (optional but a plus)

Eligibility

• Students / Recent graduates in Design, Computer Science, Fine Arts, or related fields
• A portfolio or sample work demonstrating UI/UX projects (academic or personal)
• Available for a 3-month full-time internship
• Immediate joiners preferred

Perks & Benefits

• Internship Certificate
• Letter of Recommendation (based on performance)
• Real-world experience in UI/UX design projects
• Mentorship from experienced designers
• Opportunity for a full-time role after internship