About the Role
We are seeking a proactive and communicative Tele caller to join our Research Desk at Krea eKnowledge Pvt. Ltd.
The role involves conducting phone-based interviews, collecting research data, and maintaining accurate records.
Ideal candidates are detail-oriented, articulate, and thrive in a performance-driven environment.
Key Roles and Responsibilities
- Conduct telephonic interviews and surveys for research data collection.
- Assist in organizing interviews, meetings, and other research-related tasks.
- Maintain and update research databases with accuracy and timeliness.
- Enter collected information and feedback into the system.
- Ensure all data is recorded and processed as per project guidelines.
- Meet daily and weekly calling/data targets.
- Follow up with respondents and ensure completion of surveys.
- Provide regular updates and reports to the reporting manager.
- Collaborate with internal teams to streamline research operations.
Required Skills and Qualifications
- Excellent communication and interpersonal skills.
- Strong listening and telephone etiquette.
- High proficiency in Microsoft Excel and Word.
- Familiarity with computers, CRMs, and data-entry software.
- Strong attention to detail and time-management skills.
- Ability to work under tight deadlines and achieve defined targets.
- Prior experience in BPO / Telecalling / Customer Support is an advantage.
- Self-motivated team player with a positive and professional attitude.
Why Join Us
- Be part of a fast-growing healthcare market research organization.
- Opportunity to learn data-driven research and communication skills.
- Structured work culture and supportive team environment.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Krea eknowledge Private Limited
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