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Position Title: Sales Specialists/Executives

• Location: PAN India (*Tier 1, Tier 2, Tier3)
• Salary Range: 4 LPA to 5.5 LPA (includes performance bonus of 1 lac)+ Incentives+ Perks+ TA+ DA
• Education: Bachelor's degree in any stream or Master's degree/MBA
• Experience: Min 2- 3 years in Sales with a background from industries such as (IT, Telecom, Broadband, Mobility, SIM card sales/distribution, Credit Card sales/promo on, B2B (Business-to-Business), B2C (Business-to-Customer), FMCG or any field sales experience candidates.

Key Skills:

1. Self-driven, dynamic, and confident individual with a result-oriented approach.

2. Top achiever or best performer in previous organization.

3. Customer-focused attitude with strong follow-up skills.

4. Ability to work independently and as part of a team.

5. Proficiency in MS Office and preferably CRM software.

POSITION / TITLE: Data Science Lead

Location: Offshore – Hyderabad/Bangalore/Pune

Who are we looking for?

Individuals with 8+ years of experience implementing and managing data science projects. Excellent working knowledge of traditional machine learning and LLM techniques. 

‎ The candidate must demonstrate the ability to navigate and advise on complex ML ecosystems from a model building and evaluation perspective. Experience in NLP and chatbots domains is preferred.

We acknowledge the job market is blurring the line between data roles: while software skills are necessary, the emphasis of this position is on data science skills, not on data-, ML- nor software-engineering.

Responsibilities:

· Lead data science and machine learning projects, contributing to model development, optimization and evaluation. 

· Perform data cleaning, feature engineering, and exploratory data analysis.  

· Translate business requirements into technical solutions, document and communicate project progress, manage non-technical stakeholders.

· Collaborate with other DS and engineers to deliver projects.

Technical Skills – Must have:

· Experience in and understanding of the natural language processing (NLP) and large language model (LLM) landscape.

· Proficiency with Python for data analysis, supervised & unsupervised learning ML tasks.

· Ability to translate complex machine learning problem statements into specific deliverables and requirements.

· Should have worked with major cloud platforms such as AWS, Azure or GCP.

· Working knowledge of SQL and no-SQL databases.

· Ability to create data and ML pipelines for more efficient and repeatable data science projects using MLOps principles.

· Keep abreast with new tools, algorithms and techniques in machine learning and works to implement them in the organization.

· Strong understanding of evaluation and monitoring metrics for machine learning projects.

Technical Skills – Good to have:

· Track record of getting ML models into production

· Experience building chatbots.

· Experience with closed and open source LLMs.

· Experience with frameworks and technologies like scikit-learn, BERT, langchain, autogen…

· Certifications or courses in data science.

Education:

· Master’s/Bachelors/PhD Degree in Computer Science, Engineering, Data Science, or a related field. 

Process Skills:

· Understanding of  Agile and Scrum  methodologies.  

· Ability to follow SDLC processes and contribute to technical documentation.  

Behavioral Skills :

· Self-motivated and capable of working independently with minimal management supervision.

· Well-developed design, analytical & problem-solving skills

· Excellent communication and interpersonal skills.  

· Excellent team player, able to work with virtual teams in several time zones.

Role & Responsibilities :

- Lead the design, analysis, and implementation of technical solutions.

- Take full ownership of product features.

- Participate in detailed discussions with the product management team regarding requirements.

- Work closely with the engineering team to design and implement scalable solutions.

- Create detailed functional and technical specifications.

- Follow Test-Driven Development (TDD) and deliver high-quality code.

- Communicate proactively with your manager regarding risks and progress.

- Mentor junior team members and provide technical guidance.

- Troubleshoot and resolve production issues with RCA and long-term solutions

Required Skills & Experience :

- Bachelors/Masters degree in Computer Science or related field with a solid academic track record.

- 6+ years of hands-on experience in backend development for large-scale enterprise products.

- Strong programming skills in Java; familiarity with Python is a plus.

- Deep understanding of data structures, algorithms, and problem-solving.

- Proficient in Spring Boot and RESTful APIs.

- Experience with cloud technologies like ElasticSearch, Kafka, MongoDB, Hazelcast, Ceph, etc.

- Strong experience in building scalable, concurrent applications.

- Exposure to Service-Oriented Architecture (SOA) and Test-Driven Development (TDD).

- Excellent communication and collaboration skills.

Preferred Technologies :

- Java

- Spring Boot, J2EE

- ElasticSearch

- Kafka

- MongoDB, Ceph

- AWS

- Storm, Hazelcast

- TDD, SOA

At least 5 years of experience in testing and developing automation tests.

A minimum of 3 years of experience writing tests in Python, with a preference for experience in designing automation frameworks.

Experience in developing automation for big data testing, including data ingestion, data processing, and data migration, is highly desirable.

Familiarity with Playwright or other browser application testing frameworks is a significant advantage.

Proficiency in object-oriented programming and principles is required.

Extensive knowledge of AWS services is essential.

Strong expertise in REST API testing and SQL is required.

A solid understanding of testing and development life cycle methodologies is necessary.

Knowledge of the financial industry and trading systems is a plus

Primary Skills – SDA, DNAC, Cisco ISE, Routing and switching and Troubleshooting NAC, 802.1x, Supplicant configuration, 

Switching Skills- IOS upgrade, SNMP, VLAN, STP, VSL

Routing Skills-OSPF, BGP, ISIS

Network Monitoring Tools- Cisco Prime (Integration, monitoring, and troubleshooting)

1. Must have hands on experience in Implementing NAC,802.1x (Wired & Wireless)
2. Strong knowledge on CAMPUS LAN Architecture and implementation
3. Hands on experience in Routing, Switching, Cisco SDA, DNAC, Cisco ISE, Assurance
4. Working experience in Cisco prime infra, Monitoring, Integration and Heat map generation
5. Should have detailed technical understanding, troubleshooting of STP protocols (STP, PVST, RSTP, MSTP)
6. Perform IOS upgrades on Switches and WLCs
7. Troubleshoot skills on Quality of Service, Multicast and HSRP, Dot1x protocols, IPSLA
8. Troubleshooting skills on Cisco VSS, VSL and stacking technologies 
9. Should have detailed technical understanding, troubleshooting and support of, Routing protocols (OSPF, BGP), MPLS in an enterprise environment.
10. Perform root cause and troubleshoot network outages
11. Should be proficient in Wireless technology, implementation, and troubleshooting
12. Deliver reports on the actions performed.
13. Hands-on experience with the networking products Like Cisco 6800, 9500,9400,9300, 3800, 2960x and 3650 switches. Juniper EX8200,EX4200,EX3300 and EX2200 switches
14. Strong ability to troubleshoot complex network issues and Identify, diagnose, and resolve different types of network problems.

Secondary Skills –

1. CCNP Certification
2. Project Management: Managing individual network projects within the scope of the Network Team
3. Excellent technical and business communication skills, both oral and written

The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.

Project/Process:

• Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
• Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
• Record all End user transactions in Remedy ticketing tool.
• Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
• Responsible for maintaining SLA/KPI‘s for self.
• Responsible for providing quality deliverables and enhancing customer satisfaction
• Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
• Contribution to knowledge management by updating/creating the knowledge articles
• Adherence to security and compliance requirements
• Adherence to communication etiquettes
• Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
• Contribute to and participate proactively in knowledge sharing sessions
• Contribute to Continuous Improvement and Innovation plans (CII)
• Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
• Notify SME’s/Shift Leads in case of any challenges in the process.
• Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
• Notify the lead immediately in case of complaints and escalations
• Participate in Shift Huddles on daily basis and discuss technical/Process updates.

Roles and Responsibility:

• Prospecting, generating, qualifying, processing, and following up on leads and appointment setting for our Sales Team based out in California.
• Collaboratively work with the sales and marketing team to develop lead generation strategies to generate lead opportunities.
• Initiates and participates in new business pitches with the sales team and own follow-through with the lead prospect.
• Identifying decision makers within targeted leads to beginning the sales process.
• Familiarizing yourself with all products and services offered by Internet Soft
• Attracting new clients by innovating and overseeing the sales process for the business
• Identifying and researching IT opportunities in California ·
• Communicating with clients to understand their needs and offer solutions to their problems.
• Creating positive, long-lasting relationships with current and potential clients
• Meeting and exceeding weekly and monthly activity and revenue targets.
• Linkedin Expertise is a must.
• Lead generation expertise is a must.
• Excellent leadership skills.
• Strong sales skills.
• Advanced presentation skills.
• Strong written communication skills.

Location- Pune and Bangalore, Work from office

Roles & Responsibilities

• Keyword Research and Analysis:

Conduct comprehensive keyword research in Hindi to identify high-value and relevant search terms. Analyze keyword competition and trends to develop effective optimization strategies.

• On-Page Optimization:

Optimize website content, meta tags, headings, and other on-page elements for Hindi-focused keywords. Ensure content is well-structured, relevant, and accessible to search engines.

• Content Optimization:

Collaborate with content creators to develop SEO-friendly content in Hindi, ensuring proper keyword integration and relevance. Implement best practices for optimizing images, videos, and other multimedia content.

• Technical SEO:

Conduct regular website audits to identify and resolve technical SEO issues. Monitor website performance, crawl errors, and XML sitemaps to improve site health.

• Local SEO (Hindi Audience Market):

Implement local SEO strategies targeting specific regions where Hindi is prevalent. Optimize Google My Business listings and other local business directories.

• Link Building:

Develop and execute effective link-building strategies for Hindi-focused content. Build high-quality, relevant backlinks through outreach, partnerships, and content Promotion.

• SEO Reporting and Analysis:

Monitor, analyze, and report on key SEO performance metrics using tools like Google Analytics, Google Search Console, and third-party SEO tools. Provide actionable insights and recommendations based on data-driven analysis.

• Stay Current with SEO Trends:

Stay up-to-date with the latest SEO trends, algorithm changes, and industry best practices in both English and Hindi markets.

• Qualifications and Skills:

- Proven track record of successful SEO campaigns, particularly in Hindi-speaking markets.

- Fluent proficiency in Hindi and English languages, both written and spoken.

- Strong understanding of search engine algorithms and ranking factors.

- Experience with SEO tools such as Google Analytics, Google Search Console, SEMrush, Moz, Ahrefs, etc.

- Ability to work collaboratively in a team and manage multiple projects.

- Up-to-date knowledge of SEO trends and best practices.

- Proven experience as an SEO Specialist with a focus on Hindi markets.

- Relevant certifications in SEO and digital marketing (e.g., Google Analytics, Google Ads, etc.) is a plus.

Position: IT Auditor

Experience: 4-12 Years

Location: Pune

Key Skills Required:

CISA, CISSP, CISM, IT Audit, Technology Audit, IT Infrastructure Audit, Application Security Audit, Information Security Audit, Cyber Security Audit, Cloud Security, Ethical Hacker

Additional key words: Vulnerability assessment, Penetration Testing, ITGC testing, Cloud Computing,

IT AUDITOR is responsible to plan and perform the audit assignment starting from audit announcement, audit planning, field work, audit quality reviews, pre-closing / closing meetings with the respective Directors / Head of the Departments including writing of the audit report and its finalization as well as follow up of the audit actions. Additionally IT AUDITOR will also be responsible to:
•    Evaluate IT systems, processes and projects in place;
•    Determine risks to the Group’s information assets, and help identify methods to minimize those risks;
•    Ensure information management processes are in compliance with IT-specific laws, policies and standards;
•    Determine inefficiencies in IT systems, IT projects and associated management processes and
•    Consult in IT projects, new initiatives and organizational frameworks.

Description

Audit Planning

1)    Perform audits at Volkswagen Group entities. and other concerned Volkswagen Group Companies with focus on IT processes keeping the associated business risks in mind.
2)    Participate in the preparation of audit objective & scope document along with audit schedule based on the audit objective and timeline specified by Head of IT Audit India Hub.
3)    Participate in the preparation of work program

Audit Process

1)     Prepare and conduct preparatory interviews with the Directors and Heads of the audited departments to identify the processes to be assessed during the audit.
2)     Request and collect relevant audit data for analysis from respective business areas.
3)     Prepare audit matrix on periodic basis to record the audit field work and update the progress of the audit to IT Audit Manager and the Head of IT Audit Hub India.
4)    Define actions including relevant controls to mitigate the business risks identified based on the evidences provided during the audit.
5)    Organize and conduct pre-closing meetings with business areas to agree upon audit observations and relevant actions.
6)    Prepare and conduct closing meetings with the Directors / Heads of the Department for audited division to agree upon the audit observations, risks and proposed actions.
7)    Prepare the draft audit report and submit the same to the  IT Audit Manager and the Head of IT Audit India Hub for review.
8)    Ensure that adequate documentation is prepared for the audit assignment. Peer review changes are done before release of the final audit report to the business area.
9)    Contact business area to review the progress of the implementation of audit actions defined in the final audit report. Based on the review, write the status of the follow up and submit the same for upload in RIAS.
10)    Obtain necessary certifications / qualifications to support the job requirements by attending relevant trainings
11)    Support the conduction of unscheduled audits/special investigations and audits from the anti-corruption system.
12)    Relevant knowledge is shared among the team members.
13)    Consult in IT projects, new initiatives and organizational frameworks.
14)    Ensure information management processes are in compliance with IT-specific laws, policies and standards.
15)    Determine risks to the Group’s information assets, and help identify methods to minimize those risks.
16)    Evaluate IT systems, processes and projects in place.
17)    Determine inefficiencies in IT systems, IT projects and associated management processes.