11+ Voice of the customer Jobs in Ahmedabad | Voice of the customer Job openings in Ahmedabad

Customer Care Executive – Inbound Process | Ahmedabad

Role Overview:

We are hiring a Customer Care Executive to manage inbound calls & emails, resolve client queries, and deliver excellent customer service.

Responsibilities:

• Handle inquiries via calls/emails & provide timely solutions.
• Identify and assess customer needs to ensure satisfaction.
• Maintain accurate documentation & follow communication guidelines.
• Support clients with clarity, professionalism, and problem-solving skills.

Requirements:

• Graduate/Postgraduate (any field except engineering).
• 0–5 years of client servicing experience (Mutual Fund preferred).
• Fluency in English, Hindi & Gujarati with excellent communication.
• Loyal, honest, decision-maker with a long-term vision.

Job Summary:

We are looking for a dynamic and results-driven Business Development Intern with 1 to 2 years of experience in IT sales to join our team. The ideal candidate will have a strong background in selling IT solutions and services, with a proven track record of achieving sales targets and building long-term client relationships.

Responsibilities:

*Identify new business opportunities and potential clients

*Generate leads through networking, cold calling, and other business development techniques

Requirements:

* Must have good communication skills (English)

* Knowledge of different portals such as LinkedIn sales navigator, Upwork, Guru, Apollo Benefits:

*Opportunity for career growth and development

*Dynamic and supportive work environment

*Flexible working hours

OfficeTimings:10 am to 7 pm

Working days- Monday to Friday (5 days)

• SAP IS-U FICA Functional Support
  Ø Conceptualizing & Mapping of Business Scenarios
  Ø Business requirement understanding same to be given to developer
  Ø Functional support for all Collection(FICA) processes.
  Ø Having expertise & understanding the migration activity
  • SAP IS-U Developments
  Ø Preparing Functional Specification Document
  Ø Implementation/Execution of developmental logic
  Ø Technical / Functional testing of IS-U FICA developments
  • SAP Roles & Authorization
  Role assignment to user ,New role/object/field creation according to requirement.

About Company

Our client is one of the strongest Consumer brands in the Bakery category, having a 25000 sq ft state-of-the-art centralized manufacturing facility with European equipment near Ahmedabad, Gujarat. The founding team consists of a ‘Master Baker’ from Le Cordon Bleu, Paris, one of the finest culinary institutes in the world and an IIM-A alumni with a McKinsey background.

Job Description:

1. Product Development:

- Includes new product development, product improvement, process improvement and optimization.

- Formulate bakery recipes for products such as cakes, cookies and dough in general that will deliver optimal flavor systems which comply with cost, product concept design, and regulatory and sensory requirements. 

- Create recipes that are consistent with the company philosophy of “honest dough” that optimize the taste experience and achieve preference in testing with target consumers

- Develop and implements the technical plans for multiple food development projects simultaneously

- Project work includes all phases of New Product Development from initial prototype development, to pilot plant scale, to full-scale commercialization.

- Design and executes experiments, analyze and interprets data to make sound technical recommendations for specific projects

- Prepare prototype food products using the research lab, pilot lab, manufacturing facilities and equipment as required.

- Provide solutions to a wide range of challenges by applying technical knowledge and experience

- Collaboration with cross-functional teams and technical peers, throughout the development of new products and processes

- Develop and implements cost savings ideas through formula and process optimization.

- Projects like improving certain product attributes like nutritional value, shelf- life etc

- Training the workforce on the new products and processes, making product barcode labels and supervising the production of the pilot batch.

1. Quality Assurance:

- Includes all areas and processes of the plant like production, packaging, raw material inspection etc.

- Ensuring regulatory compliance

- Conducting regular internal audits

1. Raw Material Quality Control:

- Supervision of all raw material quality checks and inspections including food ingredients, water, packaging material, cleaning supplies etc.

- Ensuring proper documentation is maintained

1. Finished Product Testing:

- Sending products for testing including nutritional information, a shelf- life, quality etc. and documenting the same

- Suggesting any health/nutritional claims or taking corrective action (if required) based on the tests

1. Miscellaneous:

- Other miscellaneous tasks like creating content for product packaging, description etc.

- Coordination of external visits, audits, training, workshops etc.

Qualification, Experience, and Skills required:

•  2- 4 years experience in a food manufacturing environment and QC Lab
• B.Sc. or equivalent degree in Food discipline.
• Previous Project Management experience.
• Strong leader with good interpersonal and communications skills with the ability to communicate across departments/suppliers and external customers.
• Strong organizational, and project management skills to assist with critical path deadlines and project priorities.
• Working knowledge of the factory and raw materials currently used on site.
• Can effectively time manage -  to structure the team's day efficiently with regards to differing priorities/workloads as well as working to tight deadlines.
• Hardworking and passionate with an eye for detail.
• Ability to problem solve

Gather, analyze, and document business requirements from stakeholders, ensuring clarity and completeness.

Translate business needs into detailed technical requirements for the development team.

Collaborate with cross-functional teams, including product managers, developers, and designers, to ensure successful project execution.

Monitor and evaluate project progress, ensuring alignment with business objectives and timelines.

Conduct in-depth data analysis to identify trends, derive actionable insights, and provide strategic recommendations.

Prepare comprehensive reports, presentations, and documentation for management and stakeholders.

Identify potential risks and propose mitigation strategies to ensure project success.

Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management.
C# programming skills to write Scripts.
Familiarity with level design and planning.
Knowledge of with game physics and particle systems.

location : Ahmedabad 
only work from office 
face to face interview 
urgent requirement

Dear Candidate

Greetings from The App Ideas Infotech Pvt Ltd

The App Ideas Infotech Pvt Ltd looking for a Laravel Developer. The App Ideas is the leading Web & Mobile App Development Company that can help your business grow with innovative and engaging solutions. We build cutting-edge digital solutions with the quick-engaging user interface and user experience. Over the years we have established ourselves as the leading service provider for mobile app development, web development, Web and graphic design, e-commerce development, IOT development and games development.

Min. Experience:- 6 months to 4 Years

5 days a week and we are allowing work from home for a permanent basis.
Preferred employees from Gujarat only

Bond:- 1 Year

Salary :- no bar for right candidate (Depends on Skills and experience)

Education Qualification:- BCA, MCA, MSCIT, BSCIT, BE(IT), ME(IT), Diploma in IT and others.

Job Description:

Strong knowledge of Laravel Framework.

Strong knowledge of PHP.

Must have worked on the PHP framework Laravel.

Knowledge of current web development languages (including HTML5, CSS3, PHP, MySQL, VueJs, Angular, etc.).

Experience in Web application Development and Product development, preferable.

Analytical, Problem Solving and Decision Making Skills.

Should be good in communication and understand client requirements.

Ready to learn new technologies.

Benefits

Only 5 days working

Flexible job timing

Company Provide necessary training

Excellent learning opportunities

Paid Leaves, festival leaves

Month End Party, Birthday Parties, Tours, and other cultural events.

If you do not find suitable profile, you may kindly share this information to your friends who are looking for change/good opportunity.

With Regards,

Trusha Kachhadiya

HR Executive

The App Ideas Infotech Pvt Ltd

Web: https://theappideas.com/">https://theappideas.com/

Unity Developer at Ahmedabad

Job Description

We are seeking a developer responsible for building games for various target platforms based on the Unity framework. Your primary responsibilities will be to implement game functionality translating design ideas, concepts, and requirements into a functional and engaging game. A commitment to collaborative problem solving, sophisticated design, and a quality product are essential.

 Experience : 01-03 Years

No. Of vacancy : 03

Responsibilities

• Implement game functionality as per communicated design
• Translate design specification into functional game
• Communicate with other team members to establish effective pipeline and integrate media assets
• Design, build, and maintain efficient, reusable, and reliable code
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to address and mitigate these problems
• Help maintain code quality, organization, and automatization

Skills

• Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management
• Familiarity with level design and planning
• Experience with game physics and particle systems
• Experience with mobile and console game development
• Experience optimizing memory and space usage for support of older hardware
• Experience with 3D is a plus
• Prior experience with a well-known mobile title or AAA titles are a significant asset
• Ability to constantly learn and stay in touch with evolving game standards and development technologies
• Strong understanding of object-oriented programming
• Familiarity with current design and architectural patterns
• Knack for writing clean, readable, and easily maintainable code
• Experience implementing automated testing platforms and unit tests