11+ Voice of the customer Jobs in Ahmedabad | Voice of the customer Job openings in Ahmedabad

Customer Care Executive – Inbound Process | Ahmedabad

Role Overview:

We are hiring a Customer Care Executive to manage inbound calls & emails, resolve client queries, and deliver excellent customer service.

Responsibilities:

• Handle inquiries via calls/emails & provide timely solutions.
• Identify and assess customer needs to ensure satisfaction.
• Maintain accurate documentation & follow communication guidelines.
• Support clients with clarity, professionalism, and problem-solving skills.

Requirements:

• Graduate/Postgraduate (any field except engineering).
• 0–5 years of client servicing experience (Mutual Fund preferred).
• Fluency in English, Hindi & Gujarati with excellent communication.
• Loyal, honest, decision-maker with a long-term vision.

Key Responsibilities : 

Design and Development : Develop robust and scalable robotic applications 

using ROS2. Implement software for various robotic systems, ensuring high 

performance and reliability. 

Hand-on with developing ROS2 nodes, Services/Clients, Publishers/Subscriber. 

Lead and develop path/motion planning algorithms that include route planning, 

trajectory optimization, decision making, and open space planning. Good 

understandings of Robot dynamics, kinematics and modeling. 

System Integration : Integrate sensors, actuators, and other hardware 

components with robotic systems. Ensure seamless communication between 

hardware and software layers. Experienced on integration with perception 

sensors such as IMU, GPS, Stereo Cameras, Lidar, Radar, and various other 

sensors. 

URDF Modeling : Create and maintain accurate URDF models for robotic 

systems. Ensure models accurately represent the physical configuration and 

kinematics of the robots. 

Algorithm Implementation : Implement and optimize algorithms for perception, 

localization, mapping, navigation, and control. 

Job Description:We're seeking an experienced AEM Backend Developer to join our digital platforms team. The ideal candidate will have strong backend development skills in Java (primary) and/or Python, along with proven experience in designing and building scalable, maintainable Adobe Experience Manager (AEM) solutions.

Key Responsibilities:- Design, develop, and maintain AEM-based backend solutions, components, and templates

- Develop custom AEM Sling models, servlets, services, and OSGi components

- Build and integrate RESTful services and APIs to support frontend and third-party systems

- Work closely with frontend developers and AEM content authors to support dynamic content delivery

- Develop automation scripts using Java/Python for data handling, deployment, and reporting needs

- Implement AEM workflows, user permissions, and version control for content

- Troubleshoot and resolve technical issues in AEM environments

- Optimize AEM performance, scalability, and security configurations

Required Skills:- 3+ years of experience in AEM backend development

- Strong hands-on experience with Java, OSGi, Sling, and JCR

- Experience with Python for backend scripting, automation, or integration tasks

- Knowledge of AEM architecture including dispatcher, replication agents, and workflows

- Experience working with AEM APIs, servlets, event handlers, schedulers, and custom components

- Understanding of REST APIs, JSON/XML data handling

- Familiarity with Maven, Git, Jenkins, and Agile development practices

Preferred Skills:- Exposure to Adobe Experience Cloud tools like Adobe Target, Analytics, Campaign

- Working knowledge of cloud-based AEM (Adobe as a Cloud Service)

- Basic familiarity with frontend technologies (React/Angular/HTL)

What We Offer:- Competitive salary and benefits package

- Opportunity to work with a passionate and innovative team

- Hands-on experience in digital experience projects

- Professional development and growth opportunities

- Flexible working hours and generous parental leave

- Health insurance, disability insurance, and other benefits

Locations:Hyderabad, Indore, and Ahmedabad

If you're a motivated and talented AEM Backend Developer looking for a new challenge, we'd love to hear from you!

At least 5 years of experience in testing and developing automation tests.

A minimum of 3 years of experience writing tests in Python, with a preference for experience in designing automation frameworks.

Experience in developing automation for big data testing, including data ingestion, data processing, and data migration, is highly desirable.

Familiarity with Playwright or other browser application testing frameworks is a significant advantage.

Proficiency in object-oriented programming and principles is required.

Extensive knowledge of AWS services is essential.

Strong expertise in REST API testing and SQL is required.

A solid understanding of testing and development life cycle methodologies is necessary.

Knowledge of the financial industry and trading systems is a plus

Requirements:

• At least 4+ years of experience as a Node.js developer.
• Must have knowledge of at least one card game with rules.
• Must have experience in multiplayer games with Socket.io
• Must have good communication skills in English.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Knowledge of Game development life cycle.
• Must be willing to do hands-on coding where required and perform regular code reviews etc.
• Knowledge of JavaScript, TypeScript, NPMs, ExpressJS, MongoDB, Socket.io and Redis.
• Familiarity with AWS infrastructure.
• Basic knowledge of front-end technologies.
• Strong understanding of git.

Graduate/Post Graduate/MBA with 1 year of experience from BFSI

Work Experience 1+ Years of Sales experience,

Preference to NISM Certified candidates with experience in new client acquisition

Critical Skills Required

Relationship Management

Influencing Skills

Technical - Product Knowledge

Presentation skills

Interpersonal skills 

Effective Communication 

Result oriented with proper adherence to compliance

Negotiation skills

Android Developer Description

We’re looking for Android Mobile Application Developer who has solid knowledge of Android application’s life cycle, specially in modern mobile application. We need someone to build the native applications for Android using Java & Kotlin on Android Studio. You’ll need to create applications from scratch or configure the existing applications.

RESPONSIBILITIES:

Design and implement applications from initial concept, app architecture, and user interface to finished deliverable.
Implement new features, enhancements, and content of existing applications.
Good knowledge of Android SDK, different versions of Android, and how to deal with different screen.
Create and update re-usable code libraries to streamline app development cycle.
Contribute to all phases of the product development: design, develop, test, maintain and improvise.
BASIC SKILLS:

Good communication and interpersonal skills.
Strong knowledge of current Android development languages (Java & Kotlin).
Ability to manage multiple projects at a time.
Flexibility and eagerness to identify, learn, and use new and changing technologies.
Self confident and enthusiastic.
Job Types: Full-time, Regular / Permanent, Contractual / Temporary, Internship

Salary: ₹11,000.00 - ₹18,000.00 per month

Schedule: Day shift


Industry: Software Development


COVID-19 Precaution(s):

Temperature screenings
Social distancing guidelines in place
Sanitising, disinfecting, or cleaning procedures in place

Desired Candidate Profile

JOB OPENING FOR MNC COMPANY

Job Description for Ruby on Rails Developer:-

Experience: 1 - 4 Years 
  

Job Description:-

• 1 - 4 years of experience with Ruby and web development with Rails
• Experience with Test-Driven Development
• MySQL/PostgreSQL or other relational databases
• Experience with job processing queue (resque, etc.)
• Excellent communication and analytical skills
• Strong requirements gathering, analysis and questions skills
• Ability to contextualize a problem, and understand who the stakeholders are and how it fits in the system before diving into a problem
• Agile, Continuous Delivery and software release methodologies
• Bachelor’s degree or equivalent industry experience
• OS X or *nix Command Line Proficiency
• Ability to manage own work

Nice to have skills:

• Familiarity with OOP principles
• Elixir / Phoenix and familiarity with FP principles
• Docker, Kubernetes or other virtualization infrastructure
• Ability to manage a project
• Other: JavaScript, Rspec, Git, Redis, REST APIs, GraphQL, Domain-Driven Design

Field Sales, Revenue 💵 - PagarBook
( Temporary fulltime )

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Fixed salary (~15-18k a month)

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

Madya Pradesh
Bhopal
Ahmedbad