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Customer Care Executive – Inbound Process | Ahmedabad

Role Overview:

We are hiring a Customer Care Executive to manage inbound calls & emails, resolve client queries, and deliver excellent customer service.

Responsibilities:

• Handle inquiries via calls/emails & provide timely solutions.
• Identify and assess customer needs to ensure satisfaction.
• Maintain accurate documentation & follow communication guidelines.
• Support clients with clarity, professionalism, and problem-solving skills.

Requirements:

• Graduate/Postgraduate (any field except engineering).
• 0–5 years of client servicing experience (Mutual Fund preferred).
• Fluency in English, Hindi & Gujarati with excellent communication.
• Loyal, honest, decision-maker with a long-term vision.

We’re Hiring: Customer Care Executive (Inbound Process)

📍 Ahmedabad | 🗓️ 6 Days | 💼 Exp: 0–5 yrs | 👩‍🎓 Freshers Welcome

✨ What You’ll Do:

📞 Handle inbound calls & emails

🤝 Resolve complaints & ensure satisfaction

💡 Guide customers with service info

📝 Maintain accurate documentation

✨ What We Need:

🎓 Graduate / PG (any field except Engg.)

🌐 Fluent in English, Hindi & Gujarati

🗣️ Strong verbal & vocal English skills

🏆 Right attitude, loyal & long-term vision

Position: Sales Manager (Building Material- AAC Blocks)

Location: Ahmedabad, Indore, Baroda, Mumbai, Ankleshwar, Bharuch

Experience: 12+ years in Building Material Industry like Bison Panel sandwich panels boards Tile adhesive Putty Block fix Marble Granite Stone Pipes Ceramic (Note: Work experience in cement RMC will not considered)

Salary: negotiable

Industry: Building Material

Age- 35-50

Job Duties :

·         Building the sales processes and infrastructure to support the rapid growth.

·         Maintain strong developed relationships with customer

·         Managed budget planning and forecasting for implementing a target sales strategy

·         Leveraged key analysis insights & team approach to drive organizational improvements and implementation of best practices in sales & marketing

·         Be part of the senior team to help refine the go-to-market strategy

·         Working independently as well as team player.

·         Maintain strong developed relationships with customer

·         Responsible for creating sales and marketing plan and identifying the market fit/segment.

Required Qualification & Experience:

·         At least 7 years experience in Building Material like Bison Panel sandwich panels boards Tile adhesive Putty Block fix Marble Granite Stone Pipes Ceramic (Note: Work experience in cement RMC will not considered)

·         Minimum age required 35 Year

·         Good technical sales/marketing skills communication skills

Mail updated resume with current salary-

Email: jobs[at]glansolutions[dot]com

Satish: 8851O18162

Website: www.glansolutions.com

Click for more jobs- https://glansolutions.com/jobs.php

Key Skills Expected:

• C# ASP.NET, MVC, Razor Syntax
• .NET Core, WebAPI
• MS SQL, MySQL, PostgreSQL
• HTML / CSS / Bootstrap, JavaScript, jQuery, Angular (at least one resource should know Angular)
• Microsoft Azure / AWS (would be a big advantage)

Role & Responsibilities

• Looking for an enthusiastic .NET Developer with good hands-on project management and client handling experience.
• Excellent development / technical skills on C# / MVC / .NET / WebAPI / SQL
• Good understanding of version controls – github, Gitlab, SVN
• Ready to explore and take up technically challenging tasks
• Ready to dive in to new technology and frameworks
• Knowledge of React Js or Angular would be an advantageous
• Requirement Analysis / Gap Analysis, Understand the client/user perspective
• Excellent Good Communication ability to Express own view and understanding to client/team
• 
  

Company’s perks:

• 5 days working.
• Flexible working hours.
• Modern infrastructure and Friendly environment.
• Paid leaves and other performance bonuses.
• Festivals, birthdays, work anniversary celebrations and company outings

The ideal candidate is well versed in Photoshop and experienced in all manner of web-design elements, such as the design and layout of buttons, links, menus, and text.

Will work creatively and directly with User Interface Head to create and deliver quality work in a timely manner.

Will be responsible for creating the look and feel of the public website/marketplace/eCommerce

Creating responsive design using media query and bootstrap.

Web and mobile UI/UX design & wireframe mockups, and prototypes Using Photoshop, illustrator online mockup tool. Graphic work like logo, brochure, magazine ad, poster, icon & infographic design using Photoshop and illustrator and any previous eCommerce/marketplace will be an added advantage.

SPRAT - Society for Promoting Rationality is a national award-winning NGO, committed to promoting rationality and scientific temper, inter-faith harmony, and fairness. In our immediate surroundings, we also work to promote adult literacy and the empowerment of under-served people. We are also building a 13kSY Campus to offer integrated, digitally powered social services, and a PG academy for public administration and advocacy at Matar, 35 km from Ahmedabad. 
Blending professionalism with compassion, we work with complete transparency, using contemporary HR and ICT. We are supported by the likes of Microsoft, Google, Autodesk etc. 

For more, check this: https://sprat.in/about-sprat/introduction-to-sprat/">https://sprat.in/about-sprat/introduction-to-sprat/ 

RESPONSIBILITIES: Some of the Primary and Secondary. 

Primary: 

• Totality of architectural work including design and drafting [from PSE to working drawings], 3D virtual/physical modelling. 
• Drawings and model simplification, Site Supervision, liaising between contractors, Structural Engineer, Consulting Architect and MEP Consultant. 
• Design and monitoring of Flooring, Plumbing, Electrical and Data Cabling, Railings, Doors and Windows, Furniture Designing and Interior Design 
• Landscaping, Environmental Harnessing and waste recycling, Superstructure, and Site grooming. 

Secondary: 

• Research, documentation, organization, procedure digitization, Writing and Social Media promotion, Incubation especially for rural innovation. 
• General management of the office and guiding the Architectural Interns. 
• HRM, Site Promotion, Graphics, Cost Estimation, Budgeting and Pricing. 
• Science Promotion, Event Management 

REQUIREMENTS: 

Knowledge and Education: 

• Brilliant B. Archs from respectable colleges or possessing good CGPA and above average in written English, MS Office and GK. 
• Proficient at AutoCAD and SketchUp / Revit / Lumion and MS Office. 

Experience: 

• Work Experience of at least one year, post Education, leading a small team, in a professionally managed firm with Site monitoring and multi-tasking. 

Miscellaneous: 

• Must have left-secular and scientific temper. 

• Highly organized, very systematic, methodical, possessing robust common sense and self-respect. 
• Must bring a powered, loaded Laptop. 
• Should join very soon. 

BENEFITS: 

• Compensation: Rs 2 - 3.5 Lakh PA depending upon relevance and length of experience. 
• Subsidized accommodation and food may be considered  
• Possibility of employment for the spouse exists. 
  
  

Digital Projection of the Site: https://www.youtube.com/watch?v=gbKxjqhZY10">https://www.youtube.com/watch?v=gbKxjqhZY10 

Of this, Phase I, is due for inauguration in December, 2022. 

If you are exceptionally good at English, General Knowledge, Multi-Tasking, Creative Engineering, Popular Science, Nature Appreciation and People Management, you may expect hiring preference and much faster growth. 

• With the support of product managers and engineers, collect and analyze user demands. 

• To show design concepts, use storyboards, process flows, and sitemaps. 

• Menus, tabs, and widgets are examples of visual user interface components.

• Make page navigation buttons and search fields. 

• Make UI mockups and prototypes that demonstrate how websites function and look. 

• Create original graphic designs (e.g. images, sketches, and tables) 

• Internal teams and significant stakeholders should be given rough draughts to review. 

• Identify and fix user experience issues (e.g. responsiveness) 

• Make layout adjustments based on user input. Follow the requirements for typeface, color, and image style.

• High-performance reusable components and future-proof front-end frameworks.

• Create new user-facing features as well as reusable code. 

• Write efficient, performant code to achieve optimal web application performance and scalability. 

• Identify design flaws and provide attractive remedies.

• Assuring software compatibility and responsiveness across a range of screen resolutions. 

• To reach your objectives, collaborate with product managers and designers.