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Customer Care Executive – Inbound Process | Ahmedabad

Role Overview:

We are hiring a Customer Care Executive to manage inbound calls & emails, resolve client queries, and deliver excellent customer service.

Responsibilities:

• Handle inquiries via calls/emails & provide timely solutions.
• Identify and assess customer needs to ensure satisfaction.
• Maintain accurate documentation & follow communication guidelines.
• Support clients with clarity, professionalism, and problem-solving skills.

Requirements:

• Graduate/Postgraduate (any field except engineering).
• 0–5 years of client servicing experience (Mutual Fund preferred).
• Fluency in English, Hindi & Gujarati with excellent communication.
• Loyal, honest, decision-maker with a long-term vision.

Key Responsibilities

Accounting & Bookkeeping

 Record and maintain accounting entries, including Payments, Receipts, Journals, Sales, Purchases, Debit Notes, Credit Notes, Stock, and Stock Journals.

 Manage daily bank entries and perform monthly bank reconciliations. Tax Deducted at Source (TDS)

 Ensure timely TDS payments before the 7th of each month

 Prepare and file TDS returns within statutory timelines Goods & Services Tax (GST)

 Maintain knowledge of applicable GST rates and regulations.

 Prepare monthly GST data and ensure timely filing of GST returns.

 Manage annual GST return filing.

Statutory Contributions

 Prepare and process monthly payments for Provident Fund (PF), Employees’ State Insurance Corporation (ESIC), and Professional Tax.  Ensure compliance with all statutory requirements and deadlines. Vendor & Auditor Coordination

 Ensure timely processing and payment of vendor invoices before due dates.

 Coordinate with vendors and Chartered Accountants for queries, invoices, audits, and compliance-related matters.

Compliance & Regulatory Filings

 Prepare and maintain compliance data for the following: o Income Tax Returns (ITR) o Quarterly TDS Returns o Annual Professional Tax and Property Tax o Registrar of Companies (ROC) filings o Annual Performance Report (APR) o FEMA compliance o Yearly license renewals

 Ensure timely preparation and submission of all statutory and regulatory filings. Advance Tax

 Calculate advance tax liabilities accurately.

 Ensure timely payment of advance tax as per due dates. 

Job Summary:

Deqode is looking for a highly motivated and experienced Python + AWS Developer to join our growing technology team. This role demands hands-on experience in backend development, cloud infrastructure (AWS), containerization, automation, and client communication. The ideal candidate should be a self-starter with a strong technical foundation and a passion for delivering high-quality, scalable solutions in a client-facing environment.

Key Responsibilities:

• Design, develop, and deploy backend services and APIs using Python.
• Build and maintain scalable infrastructure on AWS (EC2, S3, Lambda, RDS, etc.).
• Automate deployments and infrastructure with Terraform and Jenkins/GitHub Actions.
• Implement containerized environments using Docker and manage orchestration via Kubernetes.
• Write automation and scripting solutions in Bash/Shell to streamline operations.
• Work with relational databases like MySQL and SQL, including query optimization.
• Collaborate directly with clients to understand requirements and provide technical solutions.
• Ensure system reliability, performance, and scalability across environments.

Required Skills:

• 3.5+ years of hands-on experience in Python development.
• Strong expertise in AWS services such as EC2, Lambda, S3, RDS, IAM, CloudWatch.
• Good understanding of Terraform or other Infrastructure as Code tools.
• Proficient with Docker and container orchestration using Kubernetes.
• Experience with CI/CD tools like Jenkins or GitHub Actions.
• Strong command of SQL/MySQL and scripting with Bash/Shell.
• Experience working with external clients or in client-facing roles

.

Preferred Qualifications:

• AWS Certification (e.g., AWS Certified Developer or DevOps Engineer).
• Familiarity with Agile/Scrum methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.

• Job Title:- Marketing & Back Officer
• Experience: 1yr to 2yr (Only Female)
• Edu. - Graduate in Mechanical or chemical or electrical,
• Location: Nikol, Ahmedabad

• Excellent verbal and written communications skills.
• Insides Sales.
• Lead generate.
• Proven inside sales experience.
• Track record of over-achieving quota.
• Strong phone presence and experience dialing dozens of calls per day.
• Proficient with corporate productivity and web presentation tool Strong listening and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Job Description – Laravel Developer

We are searching for a Laravel developer with experience to build web applications for our company. In this role, you will design and create projects using Laravel framework and PHP, and assist the team in delivering high-quality web applications, services, and tools for our business.

Responsibility

• Collaborating with other developers (front-end, back-end, mobile app, etc.) and project managers to move the software projects faster
• Documenting the task progress, architecture, and development process 
• keeping up-to-date with the latest technology trends and best practices in https://laravel.com/docs/4.2/quick#local-development-environment">Laravel development

• Learn and develop Shopify APIs, Shopify Apps and other Laravel projects.
• Write clean, testable, secure, and dynamic codes based on standard web development best practices
• Check if the CSS, HTML, and JavaScript are accurate and consistent across different apps
• Integrate back-end data services and improve current API data services
• Optimize performance by performing UI and back-end tests
• Scale, expand and improve our websites and applications
• Perform debugging and troubleshooting on apps

Skills and Qualification

• A bachelor’s or master’s degree in Computer Science, Engineering, and IT.
• Proven experience as a Laravel or PHP Developer
• Fundamental understanding of front-end technologies like HTML5, CSS3, and JavaScript
• Top-notch skills in building SQL Schema design, REST API design, and SOLID principles    
• Familiarity with MVC and fundamental design principles
• Ability to work in a fast-paced environment and collaborate effectively with other team members and stakeholders
• Strong project management skills   

Role - .NET  Developer

Experience - 2+ Years

Location - Ahmedabad
Skills required-.Net core, very proficient in SQL

• Bachelor's degree in Computer Science or a related field
• Minimum 2+ years of experience in software development using the .NET framework (Max upto 5 years)
• Strong understanding of C#, ASP.NET, and the .NET Core
• Experience with web development technologies such as HTML, CSS, and JavaScript
• Experience with database technologies such as SQL Server
• Strong problem-solving and analytical skills
• Excellent verbal and written communication skills
• Proven ability to work independently and in a team environment
• Keywords: .NET, C#, ASP.NET, .NET Core, software development, web development, HTML, CSS, JavaScript, SQL Server, problem-solving, analytical, communication, team player

About the Company

InnKey is an integrated Hotel ERP on Cloud. We help mid-upscale Hotel Chains run their entire operations on a single platform completely on cloud. We cater to all the departments of a hotel ranging from Reservations and Front Desk to Housekeeping and Maintenance to Point of Sale and Banquets and Conferencing to Material Management and Purchasing to Financial Accounting and MIS.

Our entire solution is on Cloud making it accessible anytime and anywhere which completely changes the operational landscape for any Hotel Chain.

We aim to become a single point solution for every Hotel Chain whether they have 10 or 1000 hotels. Our goal is to help our customers streamline their operations, increase their topline and maximize their bottomline.

What You’ll Do:

• You’ll work with others to build new product features from start to finish: through conception, research, implementation and maintenance
• Ability to ship code that allows for high availability and good performance are a must in a mission critical software like ours
• Contribute to all phases of software development
• Be adaptable to work in a fast-paced environment

What We Are Looking For:

• Thoughtful problem-solving: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution, by yourself or with teammates. You're comfortable asking for help when you get stuck.
• Shipping quality user interfaces: You can work with others to build and maintain quality user interfaces for a big audience, using Web technologies like HTML, CSS, JavaScript, and a modern UI framework like Angular. If you've experienced the technical challenges of rapid growth, that's a plus.
• Familiarity with the backend: You understand how parts of a system fit together—from the user interface to the data model. Experienced candidates should be familiar with relational database systems like MS SQL and backend technologies like .NET
• Pragmatic and business-oriented: You care about the business impact of what you're building, and you prioritize projects accordingly. You're not just going after cool stuff—you understand the balance between craft, speed, and the bottom line.
• Team player: You understand when work is better, together. You enjoy collaborating cross-functionally to accomplish shared goals, and you care about learning, growing, and helping others to do the same.

Responsibilities

• Hands-On development of the core components of the Product Platform
• Liaison with the Technical Architect and Project Manager to understand project scope and objectives
• Break-up overall project scope into a manageable set of tasks and help the Project Manager define Sprints
• Own the Technical Design for different components of the Product Platform
• Help the Project Manager develop and manage a detailed project schedule and work plan
• Develop the product as per design and structure using appropriate technologies meeting the requirements, quality standards and timelines.
• Technical Mentoring of the Team in an effective and efficient manner to uphold quality
• Provide early insights on a consistent basis to various stakeholders about progress and potential risks
• Escalate issues affecting project delivery to appropriate levels within the company and/or vendor and track them to resolution
• Utilize industry best practices, techniques, and technical standards throughout project execution

Qualifications

• Bachelor's degree in computer science, or a related field or MCA
• 7-10 years of hands-on technical experience with 2-3 years of leading a team
• Strong command over Java, NodeJS, ReactJS, and similar Full Stack technologies
• Strong SQL and NoSQL knowledge for databases like MySQL and MongoDB
• Strong understanding of Git and related strategies like Pull Requests, merging, etc.
• Experience with GoLang preferred
• Exposure to DevOps over at least one Cloud Platforms like AWS or Azure in addition to the experience in developing cloud-native applications
• Strong familiarity with software tools like JIRA, Agile, TDD/BDD methodologies, and best practices
• Strong understanding of Algorithms and Design Patterns with proven ability to solve problems creatively
• Experience seeing projects through the full life cycle
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, quality, budget, and timeline
• Product development background required

• Manage / Develop the marketing plan and ensure activities planned are carried out.
• Launch social media initiatives, eg sending e-news, posting articles/videos on to Linkedin, social media campaigns etc
• Help organize marketing events (in the UK)
• Drive culture of client care, for example, ensuring service standards are met
• Monitor response of marketing initiatives and follow up on leads generated
• Ensuring our values are upheld and we remain focused on our mission, which includes growth, (via innovation, marketing etc)
•  

• Excellent (English) written and spoken communication skills are essential since the clients are based in the UK
• Candiate must be helpful, cheerful, create positive energy, keen, ambitious, innovative, self-starter, minimal supervision required
• Expert in social media, including use of Linkedin, publishing videos, blogs etc and able to updating web-sites. Should have good eye for design.