11+ Voice of the customer Jobs in Ahmedabad | Voice of the customer Job openings in Ahmedabad

Customer Care Executive – Inbound Process | Ahmedabad

Role Overview:

We are hiring a Customer Care Executive to manage inbound calls & emails, resolve client queries, and deliver excellent customer service.

Responsibilities:

• Handle inquiries via calls/emails & provide timely solutions.
• Identify and assess customer needs to ensure satisfaction.
• Maintain accurate documentation & follow communication guidelines.
• Support clients with clarity, professionalism, and problem-solving skills.

Requirements:

• Graduate/Postgraduate (any field except engineering).
• 0–5 years of client servicing experience (Mutual Fund preferred).
• Fluency in English, Hindi & Gujarati with excellent communication.
• Loyal, honest, decision-maker with a long-term vision.

Position: Lead Python Developer

Location: Ahmedabad, Gujarat

The Client company includes a team of experienced information services professionals who are passionate about growing and enhancing the value of information services businesses. They provide support with talent, technology, tools, infrastructure and expertise required to deliver across the Data ecosystem. Position Summary We are seeking a skilled and experienced Backend Developer with strong expertise in TypeScript, Python, and web scraping. You will be responsible for designing, developing, and maintaining scalable backend services and APIs that power our data-driven products. Your role will involve collaborating with cross functional teams, optimizing system performance, ensuring data integrity, and contributing to the design of efficient and secure architectures.

Job Responsibility

● Design, develop, and maintain backend systems and services using Python and TypeScript.

● Develop and maintain web scraping solutions to extract, process, and manage large-scale data from multiple sources.

● Work with relational and non-relational

databases, ensuring high availability, scalability, and performance.

● Implement authentication, authorization, and security best practices across services.

● Write clean, maintainable, and testable code following best practices and coding standards.

● Collaborate with frontend engineers, data engineers, and DevOps teams to deliver robust solutions and troubleshoot, debug, and upgrade existing applications.

● Stay updated with backend development trends, tools, and frameworks to continuously improve processes.

● Utilize core crawling experience to design efficient strategies for scraping the data from different websites and applications.

● Collaborate with technology teams, data collection teams to build end to end technology-enabled ecosystems and partner in research projects to analyze the massive data inputs.

● Responsible for the design and development of web crawlers, able to independently solve various problems encountered in the actual development process.

● Stay updated with the latest web scraping techniques, tools, and industry trends to continuously improve the scraping processes.

Job Requirements

● 4+ years of professional experience in backend development with TypeScript and Python.

● Strong understanding of TypeScript-based server-side frameworks (e.g., Node.js, NestJS, Express) and Python frameworks (e.g., FastAPI, Django, Flask).

● Experience with tools and libraries for web scraping (e.g., Scrapy, BeautifulSoup, Selenium, Puppeteer)

● Hands-on experience with Temporal for creating and orchestrating workflows

● Proven hands-on experience in web scraping, including crawling, data extraction, deduplication, and handling dynamic websites.

● Proficient in implementing proxy solutions and handling bot-detection challenges (e.g., Cloudflare).

● Experience working with Docker, containerized deployments, and cloud environments (GCP or Azure).

● Proficiency with database systems such as MongoDB and Elastic Search.

● Hands-on experience with designing and maintaining scalable APIs.

● Knowledge of software testing practices (unit, integration, end-to-end).

● Familiarity with CI/CD pipelines and version control systems (Git).

● Strong problem-solving skills, attention to detail, and ability to work in agile environments.

● Great communication skills and ability to navigate in undirected situations.

Job Exposure:

● Opportunity to apply creative methods in acquiring and filtering the North American government, agencies data from various websites, sources

● In depth industry exposure on data harvesting techniques to build, scale the robust and sustainable model, using open-source applications ● Effectively collaboration with IT team to design the tailor-made solutions basis upon clients’ requirement

● Unique opportunity to research on various agencies, vendors, products as well as technology tools to compose a solution 

Job Title: Senior Flutter Engineer

Department: Engineering – Mobile

Location: Surat / Ahmedabad (On-site)

Employment Type: Full-time

About the Company

We are an AI-driven nutrition platform on a mission to make healthier eating and living effortless. Our technology translates ingredients and dishes into accurate nutrition profiles and personalizes recommendations based on individual goals, context, and preferences — across home cooking, daily routines, and restaurant ordering.

Our stack includes Flutter mobile apps, a Python/Django API, real-time data services, and ML models for tagging, ranking, and predictions. We aim to deliver a delightful, scalable, and privacy-first experience that empowers users to make smarter food choices and track their progress effectively.

Role Summary

As a Senior Flutter Engineer, you’ll lead the development of our mobile applications end-to-end — ensuring architectural excellence, performance, reliability, and delightful user experiences. You’ll collaborate closely with Product, Design, Backend (Django), and Data teams to ship features that are fast, accessible, and secure.

Within your first quarter, you’ll have:

• Established strong engineering standards for Flutter.
• Significantly improved app performance.
• Shipped multiple core user journeys including onboarding, smart recommendations, and notifications.

Key Responsibilities

• Own Flutter mobile architecture — including modularization, clean architecture, and state management.
• Build and deliver polished, high-performance features across discovery, recommendations, and user journeys.
• Integrate securely with Django/REST APIs, Firebase services, and push notifications.
• Ensure jank-free performance (60/120 fps), offline handling, and robust error recovery.
• Establish and maintain coding standards, automated testing, and CI/CD pipelines for Android & iOS.
• Mentor and review work of junior Flutter developers through code reviews and pair programming.
• Collaborate with Product and Design on feasibility, planning, and delivery.
• Work with DevOps to optimize build pipelines, releases, and crash/ANR reduction.
• Maintain technical documentation and contribute to component libraries and design system integration.

Required Qualifications

• 4–7+ years in mobile development, with 3+ years building production Flutter apps using Dart.
• Strong understanding of state management (Riverpod / Bloc / Cubit), navigation, and dependency injection.
• Deep expertise in Flutter rendering, performance profiling, and async/concurrency handling.
• Experience deploying apps to Play Store and App Store, including signing and release management.
• Proven experience in API integration, caching, pagination, and offline-first strategies.
• Hands-on experience with automated testing and CI/CD (GitHub Actions, Bitrise, Codemagic, or Fastlane).
• Knowledge of app security, secure storage, OAuth/JWT authentication, and data privacy.
• Proficient in Firebase (Auth, FCM, Remote Config, A/B Testing, Crashlytics, Analytics).
• Strong communication skills with mentoring and code review experience.
• Awareness of accessibility, localization, RTL, and responsive UI best practices.
• Experience optimizing app performance — reducing app size, build times, and crash rates.
• Familiarity with GraphQL, WebSockets, and real-time data features.

Preferred (Nice to Have)

• Experience with health/wearable integrations (Google Fit, Health Connect, Apple HealthKit).
• Previous experience in food-tech, health-tech, or recommendation-based systems.

Tech Stack

Mobile: Flutter (Dart), Riverpod/Bloc, build_runner, Freezed

Services: Firebase (Auth, FCM, Remote Config, Crashlytics, Analytics)

Backend: Django/DRF (REST), GraphQL (optional), WebSockets

CI/CD: GitHub Actions, Fastlane, Codemagic, Bitrise

Quality: Flutter DevTools, Sentry/Crashlytics, unit/widget/integration tests

Mandatory Skills

• Backend: Java, Spring Boot
• Frontend: Angular
• Database: Oracle / SQL
• Node js

Job Description

Contribute to all software-development life-cycle phases including: domain and non-domain problem analysis, solution requirement gathering and analysis, solution design, implementation, code review, source-code control, source building deployment, validation, QA support, and production support.

Essential Duties and Responsibilities

•⁠ ⁠Maintain and enhance multi-tier messaging application suites (Java EE, Springframework, WAS, Oracle, DB2, MQ)

•⁠ ⁠Build and maintain IRIS4Health middle-tier message applications (IRIS Interop/Cache; Java, Drools, Kafka, Restful, MLLP, SQL)

•⁠ ⁠Build and maintain multi-tier Clinical Toxicology application (Angular, Java EE, Springframework, WAS, RHOS, Cache, SQL)

•⁠ ⁠Maintain stat-tracking application (two-tier Delphi, MySQL)

•⁠ ⁠Maintain and enhance Cytogenetics three-tier application (Java EE, WAS, DB2, Oracle, SQL, )

•⁠ ⁠Maintain and enhance Fibrosure application (Java EE, WAS, Derby)

•⁠ ⁠Define develop, validate, and release software products via agile processes for small and large projects

•⁠ ⁠Support applications and people via Kanban processes

•⁠ ⁠Collaborate with laboratory users to analyze problems, design and implement solutions for enterprise systems

•⁠ ⁠Provide support and troubleshooting of production systems according to an on-call schedule

•⁠ ⁠Document problem analysis, solution design, implementations, and system support guidelines

•⁠ ⁠Coach and train team members across lab system organizations to support and develop Java applications

•⁠ ⁠Communicate effectively and constructively with developers, QA, business analysts, and system users

•⁠ ⁠Design and depict via UML relational DB table models, object-oriented class models, messaging models, configuration models

•⁠ ⁠Understand, document, support, and improve inherited code and processes

•⁠ ⁠Help document knowledge and discovery with peer developers

Minimum Requirements

•⁠ ⁠Solid Java EE experience (Servlets, JMS, JSP, EJB, JCA, and JPA) development and support

•⁠ ⁠Solid InfoSystems Cache/IRIS for Health development and support

•⁠ ⁠A minimum of 1 years of JPA/ORM (Hibernate), Junit, XML/XSD, JSON experience or equivalent

•⁠ ⁠Solid SQL (and optionally PLSQL) experience

•⁠ ⁠Experience with Oracle DB including explain plan and or other query optimization techniques/tools

•⁠ ⁠Excellent verbal and written communication skills

•⁠ ⁠Strong UML modeling, ER and OO design, and data-normalization techniques

•⁠ ⁠Strong code-factoring philosophies and techniques

•⁠ ⁠Eclipse or NetBeans (or equivalent) IDE

•⁠ ⁠Strong understanding of client/server design, and smart recognition of separation-of-concern like functional behavior versus non-functional performance

Desired Requirements

•⁠ ⁠Java EE, Angular

•⁠ ⁠InfoSystem's Cache and/or IRIS for Health

•⁠ ⁠Springframework

•⁠ ⁠Modern deployment architectures using containers, API Gateways, load balancers, and AWS cloud based environments

•⁠ ⁠WebSphere or WebLogic, RHOS

•⁠ ⁠RESTful Web Services

•⁠ ⁠JMS interfacing, Apache Kafka, and IBM MQ

•⁠ ⁠Node.js/NPM, Bootstrap, or similar frameworks

•⁠ ⁠Git/BitBucket (git flow), Maven, Nexus, UCD, Jira (Kanban and SCRUM), agile workflow

•⁠ ⁠Unix shell script, DOS script

•⁠ ⁠SQL (optionally PLSQL)

•⁠ ⁠Design patterns

•⁠ ⁠HTML5, CSS3, and TypeScript development

•⁠ ⁠Ability to transform specific domain requirements into generalized technical requirements, and design and implement abstract solutions that are understandable and scalable in performance and reuse

•⁠ ⁠HL7 and/or Healthcare and/or Clinical Toxicology

•⁠ ⁠Oracle, MySQL, Derby DB

Create and optimize ad campaigns and paid search landing pages. Analyze and optimize ad campaigns to increase return on investment (ROI) Use Google Ads to drive a variety of online marketing campaigns. Analyze and optimize pay-per-click (PPC) campaigns to increase ROI. Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business.

Work strategically - carrying out necessary planning in order to implement operational changes.

Have a good understanding of Google & meta ads, and also they be able to advise others about them.

Job Description:

• Strong in Vue.js or React.js, HTML, HTML5, DOM(Document Object Model) concepts
• Must know Nuxt.JS a Vue Framework.
• CSS3, SASS, SCSS, Bootstrap 4, Webpack, Box Modelling, Grid System
• Responsive Design, Cross browser/device development
• Strong knowledge of JavaScript
• OOJS - Object-oriented JavaScript
• NPM/YARN Representation 
• REST API knowledge
• Modular programming, Use of NPM Components

Job Description

Designation  :  ASP.Net Developer

Experience    :  2 to 4 Years

Technical Skill

• Asp.net
• C#
• MVC
• Ajax
• JQuery
• JavaScript
• HTML
• Bootstrap
• SQL
• Stored procedure sql server

Required Skill Set

• Good Experience in dynamic web page creation in ASP. Net .
• Ability to work individually, or in a team
• Excellent Problem solving skills with innovative and proactive approach
• Detailed oriented Broad experience with. NET Framework in developing web based applications
• Strong debugging skills, must be able to work independently with minimal guidance.
• Design, code, test, debug and document software according to the functional requirements.
• Experience in writing web applications using ASP.net MVC 4.0/4.5, Entity Framework, SQL Server 2008/12
• Experience in Java script, AJAX and JQuery
• Experience on Web API is preferred
• Sound knowledge of SQL Server 2008/12 relational database concepts, SQL simple/complex queries and writing stored procedures etc.

Roles and Responsibilities :

• Design, Develop, test and maintain software applications with MVC architectures, Microservices and scalable cloud-native apps.
• Perform hands-on coding and provide thoughtful code reviews
• Mentor and lead team members to continuously improve the quality and productivity of deliverables
• Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies. Follow SCRUM Agile Development methodology
• Effective Communication Skills- An ability to express your ideas to the recipient & Co-ordinate and communicate with the cross-functional team along with the client's team
• Problem Solving, Hustler - Get Stuff Done, Self-Disciplined Open-minded, User-Focused, Adaptive
• Lean Principles & Analytical Thinking
• Project planning, timelines and milestones for execution and deliverables
• Participate in the Evaluation Review of your team member

Primary Skills

• Expert in Python with experience on Django.
• Expert in server programming, you should be able to implement complex business logic.
• Good understanding of the threading limitations of Python, and multi-process architecture.
• Good understanding of fundamental design principles behind a scalable application.
• Knowledge of event-driven programming in Python.
• Experience with python packages like Numpy, pandas, flask, Pyspark, pymongo, os, logging, re, pyyaml.
• Experience with swagger io module to expose API
• Strong unit test and debugging skills.
• At least 2 years of experience in RESTful API/HTTP/JSON`
• Knowledge of AWS cloud and python Boto lib.
• Proficient understanding of code versioning tools Like Git.
• Good understanding of Linux OS.

Secondary Skills:

• AWS Kinesis
• Web Sockets
• RAbbitMQ
• AWS Cloud formation

- B.E/M.C. A Or B.C.A Degree in Computer Science, Engineering, MIS, Or Similar Relevant Field

- Strong Knowledge of Android SDK, Different Versions of Android, And How to Deal with Different Screen Sizes

- Familiarity with RESTful APIs To Connect Android Applications to Back-End Services

- Strong Knowledge of Android UI Design Principles, Patterns, And Best Practices

- Experience With Offline Storage, Threading, And Performance Tuning

- Ability to Design Applications Around Natural User Interfaces, Such As “Touch”

 - Familiarity with The Use of Additional Sensors, Such as Gyroscopes and Accelerometers

 - Knowledge of The Open-Source Android Ecosystem and The Libraries Available for Common Tasks

- Ability to Understand Business Requirements and Translate Them into Technical Requirements

- Familiarity with Cloud Message APIs And Push Notifications

- A Knack for Benchmarking and Optimization

- Understanding of Google’s Android Design Principles and Interface Guidelines

- Proficient Understanding of Code Versioning Tools, Such as Git

- Familiarity with Continuous Integration - Good Knowledge of Kotlin.

- At Least Publish 3-4 Application in the Play Store

 - Knowledge of Cross-Platform And iOS Development Will Be an Advantage.
-  Knowledge of health care and e-commerce domain will be good.