11+ Voice of the customer Jobs in Ahmedabad | Voice of the customer Job openings in Ahmedabad

Customer Care Executive – Inbound Process | Ahmedabad

Role Overview:

We are hiring a Customer Care Executive to manage inbound calls & emails, resolve client queries, and deliver excellent customer service.

Responsibilities:

• Handle inquiries via calls/emails & provide timely solutions.
• Identify and assess customer needs to ensure satisfaction.
• Maintain accurate documentation & follow communication guidelines.
• Support clients with clarity, professionalism, and problem-solving skills.

Requirements:

• Graduate/Postgraduate (any field except engineering).
• 0–5 years of client servicing experience (Mutual Fund preferred).
• Fluency in English, Hindi & Gujarati with excellent communication.
• Loyal, honest, decision-maker with a long-term vision.

Business Development executive 

2+ years 

Job Description: Business Development Executive

Job Overview

We are seeking a dynamic and results-driven business development executive with a strong background in IT sales to join our team. The ideal candidate will have a proven track record of converting both inbound and outbound leads into positive outcomes, driving revenue growth, and building strong client relationships. With a minimum of 2 years of experience in IT sales, the candidate will play a key role in identifying new business opportunities and closing deals to achieve company objectives.

Key Responsibilities

Lead Generation & Conversion: Actively pursue inbound and outbound leads, qualify prospects, and convert them into positive leads through effective sales strategies.

Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and offering tailored IT solutions.

Sales Targets: Achieve and exceed monthly and quarterly sales targets by closing deals and expanding the client base.

Market Research: Identify new market opportunities, analyze industry trends, and stay updated on competitors to strategize effectively.

Proposal & Negotiation: Prepare and present proposals, negotiate contracts, and ensure mutually beneficial agreements.

Collaboration: Work closely with the marketing and technical teams to align sales strategies with product offerings and campaign goals.

CRM Management: Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system.

Follow-ups: Conduct timely follow-ups with prospects and clients to ensure satisfaction and repeat business.

Required Skills & Qualifications

Experience: Minimum of 2 years of experience in IT sales, with a proven ability to convert inbound

Job Overview

Job Title: Assistant Manager Finance (Accounting, Compliance & Reporting)

Are you an experienced finance professional who thrives in leadership roles, excels at establishing efficient systems, and is passionate about driving financial success? Join our team to lead accounting, compliance, and financial reporting in a dynamic, service-oriented organization.

Location: Ahmedabad (Hybrid)

Experience: 5 to 8 years in service sector finance

Qualifications

Required Qualifications

• Bachelor's degree in Commerce, Accounting, Finance, or equivalent.
• 5 to 8 years of relevant experience in finance within the service sector, including hands-on accounting and reporting.
• Strong understanding of Ind AS and practical knowledge of Indian taxation (GST, TDS) and statutory compliance.
• Proven experience in financial reporting, audit coordination, and month-end/quarter-end closing processes.
• Proficiency in Excel and experience using accounting software or ERPs for day-to-day accounting operations.
• Demonstrated leadership, communication, and cross-functional collaboration skills.

Preferred Qualifications

• CA Inter or part-qualified CA, or MBA in Finance.
• Experience with Tally, Zoho Books, or cloud-based ERP/accounting platforms.
• Prior experience driving budgeting, forecasting, cash flow management, and variance analysis.
• Experience implementing process improvements, controls, and automation initiatives.

Key Responsibilities

• Prepare and present financial reports including P&L, Balance Sheet, and Cash Flow on a monthly, quarterly, and annual basis.
• Ensure full compliance with statutory obligations such as GST, TDS, PF, PT, and Income Tax.
• Oversee day-to-day accounting operations such as billing, collections, payroll, vendor payments, and reconciliations.
• Monitor revenue recognition, advances, and deferred revenue effectively.
• Drive key financial processes including budgeting, forecasting, cash flow management, and variance analysis.
• Manage internal and statutory audits from preparation through implementation of recommendations.
• Develop pricing models and perform cost and margin analysis.
• Lead and mentor the finance team while integrating tools like Tally or Zoho for automation and efficiency.
• Promote ongoing development of processes, controls, and reporting frameworks.

Required Expertise

• Proficiency in Ind AS and familiarity with Indian taxation mechanisms (GST, TDS) and compliance requirements.
• Proven track record in statutory compliance, audit management, and financial reporting.
• Practical experience with Excel, Tally, and cloud-based accounting platforms such as Zoho Books or ERP systems.
• Strong leadership, communication, and coordination skills to work effectively with cross-functional teams.

Rewards & Opportunities

• Take on a leadership role with direct impact on the organization's financial strategy.
• Collaborate with senior leadership, operations, and business development teams for cross-functional growth.
• Engage in initiatives that enhance systems, manage audits, and foster organizational development.
• Work in a challenging yet rewarding environment that values innovation and integrity.

We are Hiring ASP.NET MVC/Core Developers!

Ahmedabad, Gujarat | Hybrid/Remote Also Possible

Looking to take your .NET skills to the next level? Whether you’re based in Gujarat or working remotely from anywhere in India, we want to hear from you!

We’re on the hunt for passionate ASP.NET MVC/Core Developers with 2–3 years of experience who love building high-quality web applications and RESTful APIs.

Tech Stack You'll Work With

• ASP.NET MVC & .NET Core

• C#, MSSQL, Web API

• Bonus: Angular, TypeScript, or modern frontend frameworks

Why You'll Love Working With US

• Work on impactful, real-world projects

• Collaborate with a skilled, supportive team

• Stay updated with the latest tech

• Thrive in a culture of innovation and continuous learning

Location: Ahmedabad (On-site) | Hybrid/Remote is also an option!

Experience: 2–5 years

Apply now or refer someone awesome: https://lnkd.in/dqkv7mEH

Key skills expected:

• WordPress Plugin Development
• WordPress Custom Theme Development
• HTML + CSS
• Core PHP
• MySQL

Job description:

• Extensive knowledge and experience of custom WordPress development using JavaScript and PHP frameworks.
• Experience and ability to build WordPress plugins from detailed briefs and mock ups using best practices, clean reusable and expandable code.
• Experience in using cPanel and deployment
• Development and Maintenance of high-traffic WordPress and WooCommerce based websites
• Developing front-end websites and applications using HTML, CSS, Javascript, jQuery, PHP
• Basic knowledge of JavaScript, JQuery, theme and color combination for websites.
• Good communication and interaction skills.

• Ability to work in an existing codebase and collaborate with a diverse team
• Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
• Intimate knowledge of crafting highly performant database queries
• Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
• A mindset towards building systems for the cloud and DevOps fundamentals
• Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
• Focus towards building security, performance, and scalability into services from the beginning
• Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions
• Strong proficiency with JavaScript
• Experience in creating and deploying cloud-based web applications.
• Good at Jade, EJS,
• Good at CSS preprocessors (such as Stylus, Less, etc depending on your technology stack)
• Front-end technologies, such as HTML5, and CSS3
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Experience with Node.js using web server-based frameworks such as Express.
• PLUS - experience with React.JS, React Native, vue.js javascript framework * Experience with Amazon Web Services
• PLUS - experience with Jenkins or other Continuous Integration tools

Job Description :

• The Primary Task Of A BPO Executive Is To Handle Calls From Customers Or Clients And Provide Them With A Solution To Their Queries • She Must Show The Willingness To Learn New Things Every Time And Then • Giving A Resolution To The Customers Or Clients Should Be The Whole And Sole Responsibility.

Note : Night Shift 
           Time : 6:30PM - 4:30AM
        
            Fluent english is must

JOB DESCRIPTION

About Company:-
It's digital consultancy that partners with the world’s leading brands to design and deliver compelling digital products and services for their customers & digital engagement provider for more than 200 of the world’s leading brands. We are a collective of consultants, designers, developers, cloud advisors, and data scientists – spread across 3 continents and 9 offices - who create compelling digital experiences to help clients show they care to the people who matter most - their consumers, patients, and employees.

Required Skills:-

-Should have 2+ years of hands on development experience with a degree in computer science, related to information technology, ideally with the focus on banking and wealth management.

-Should have spent most of the career in development

- Hands-on experience in Backbase

- Hands-on experience in Java

- Proficiency in understanding the application architecture

- Able to customize based on the demand and working to coding standards to ensure a robust and mature, development of the functionality within the platform.

-Independently design Responsive design

-Backbase CXP (customer experience portal), CXP Web Library (built-in JS)

-RESTful web services

-HTML5, JS frameworks like JQuery, Angular JS, Bootstrap JS

 -CSS (cascading style-sheets)

-Experience working with Servlets, Filters, Listeners and data sources

-Security, User Access ControlGood to have

• Maven
• Any Source code repository like SVN, Git, etc
• Resolving cross browser compatibility issues
• Resolving page load / performance issues
• Experience working with templates (JSP, Google Closure Tools for RIA, Mustache), Backbase widgets, Caches

Location :- Ahmedabad

Preffered companies:-

Variyas Global Solutions Inc
Capgemini
TCS 
Accenture
IBM
BlueRose Technologies Pvt. Ltd
Xebia 
Sellcraft Global Solutions

Coreway Solution is Urgently looking for Web Graphic designer for our International clients. We are Ahmedabad based Web agency, providing full-fledged Web/mobile solutions to clients from more than 20 countries. We want the great mind to join our team.

We don't just offer Job, but we offer Career.

Responsibilities:

• Candidate will be responsible to design the web layouts and app screens for our customers and our products
• Candidate will create different social media related posts
• Candidate will be responsible to create prototype design for websites or apps
• They will report directly to the creative head

Requirements:

• Must have 1+ years of experience in Website layout designing (not html designing but web layout designing photoshop)
• Should easily understand the needs of client based on few necessary inputs.
• Should have deep understanding of psychology of design
• Experience to Figma/Invision will be considered as plus point
• Candidate should use creative angle while creating the user interfaces
• Logo designing and illustrations will be considered as plus point
• Should be crazy to learn trending UI/UX

Job Description

• Hands on Experience of More than ​2+ Years with Core PHP, Laravel, Vue js
• Developing user-facing applications using Vue.js.
• Experience in Datastores like Mysql, Redis.
• Utilize backend data services and contribute to increasing existing data services API.
• IT Service based Projects with international client handling.

Desirable skills:

• Experience in developing the clientside application Vue.js.
• Indepth knowledge of objectoriented PHP and Laravel 5.
• Good knowledge of Cloud computing technologies.
• PHP Framework.
• Handson experience with SQL schema design, SOLID principles, REST API design.
• MySQL query optimization.
• Creative and efficient problem solver.
• Good team player.
• Strong Communication skills.
• Ability to write emails and should be able to chat with the client.
• PM tools knowledge like JIRA, trello, basecamp would be a plus.