11+ Voice of the customer Jobs in Mumbai | Voice of the customer Job openings in Mumbai

About SuperHumanRace (SHR)

In 2016, we started imagining a world where 'good' is valued and rewarded. Based on this lofty

mission of making the world a better place, powered by human kindness, we started looking for our

answers in data and technology. At the SuperHumanRace, we take pride in using creativity and data

to solve intersections. In working out these solutions, we discover the engineers, the architects, and

the authors that live and breathe deep inside the colorful fabric of society. We automate social

purposes for organizations and deliver impact-related insights to all of our users. At the core of the

SuperHumanRace is the belief that while good work is important and aspiring to make an impact is

necessary, it cannot be sustainable unless it is also fun!

About the role

We are seeking a dynamic and experienced Client Engagement Specilist to join our team. The primary

role of the Client Engagement Lead is to implement SuperHumanRace's data platform for

multinational clients, focusing on CSR and ESG program management. This role involves setting

KPIs, developing dashboards for data-driven insights, and ensuring successful project delivery and

client satisfaction.

This is an excellent opportunity for someone who is a natural leader and works well with others,

especially in high pressure situations. As the Client Engagement Lead, you will work closely with our

ESG & CSR teams and our Fortune 500 Clients including Capgemini, JLL, Godrej, Tata etc.

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Key Responsibilities:

Selected Candidate’s day-to-day responsibilities include:

1. Planning and Posting Opportunities: Curate and schedule brand-specific virtual activities,

physical events, and panel discussions on the SuperHumanRace Platform.

2. Client Communications: Lead and manage communications with both existing and prospective

clients, ensuring effective engagement and relationship building.

3. Project Lifecycle Management: Oversee the complete lifecycle of Client CSR projects on the

platform, ensuring successful project execution.

4. Training and Development: Train peers, client teams, and partner teams on the functionalities of

the platform, ensuring comprehensive understanding and effective use.

5. Stakeholder Support: Address and resolve any queries, questions, or issues raised by relevant

stakeholders promptly and efficiently.

6. Marketing and Event Development Support: Assist with projects in marketing and event

development as needed, contributing to the overall success of these initiatives.

7. Data Management and Analysis: Establish data collection processes and set up necessary data

visualizations on the platform with relevant KPIs. Perform timely data analysis to identify and rectify

discrepancies.

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Qualifications:

● Experience: 0-3 years of experience in client engagement or project management.

● Education: Bachelor's degree in Business, Environmental Science, Data Analytics, or a

related field. A Master's degree is a plus.

● Skills:

○ Strong project management skills with a proven track record of delivering complex

projects on time and within budget.

○ Excellent communication and interpersonal skills, with the ability to build and

maintain relationships with senior stakeholders.

○ Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI) and

familiarity with CSR and ESG reporting standards.

○ Strategic thinker with the ability to set clear goals and KPIs, and translate data into

actionable insights.

○ Self-motivated and able to work independently, as well as part of a team.

About Company

Our client delivers personalized luxury interior design to India’s discerning homeowners and corporates. Led by highly admired luxury brand builders, internationally trained designers, world-class technology professionals, and curated teams of turnkey project execution specialists. We seek perfection in design and are committed to bringing back trust and excitement in the design process.We are a lean team of high-performing go-getters, we take ownership in our roles and lead with knowledge. Debates and discussions are an important part of our culture and we encourage people to bring unique perspectives to their conversations. Most importantly, we love solving problems. Each day is inspiring and we encourage you to apply for this role and experience it for yourself. 

Requirements

• Write code and tests, build prototypes, solve issues, profile, and analyze bottlenecks

• Design performance gauging, building robust APIs to support mobile and desktop clients

• Manage and optimize scalable distributed systems on the cloud

• Optimization of web applications for performance and scalability

• Develop automated tests to ensure business needs are met and allow for regression testing

• Participate in the entire application lifecycle, focusing on coding and debugging

• Write clean code to develop functional web applications

• Troubleshoot and debug applications

• Perform UI tests to optimize performance

• Manage cutting-edge technologies to improve legacy applications

• Collaborate with Front-end developers to integrate user-facing elements with server-side logic.

• Gather and address technical and design requirements

• Provide training and support to internal teams

• Build reusable code and libraries for future use

What skills we are looking for?

•Good communication skill to communicate with stakeholders, project managers, quality assurance teams, Regularly and other developers  regarding progress on the long-term technology roadmap

•Curious and progressive mind to Create and maintain workflows with teams to provide visibility and to ensure workload balance for consistent visual designs

•Good technical knowledge to Produce quality code, raising the bar for the whole team on quality and speed

•Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.

Who qualifies? 

• PHP Laravel Framework, PHP Design Patterns.

• Proficient in MySQL. MongoDB knowledge is plus

• APIs, REST API, API Security.

• Laravel Events, Queue, Observers

• Excellent foundation in computer science, algorithms, and web design

• Experience writing highly secure web application

• Experience with core AWS web-enabling technologies

• Growth mindset, challenging status quo to find new solutions and out- of-the-box ideas

• Experience designing RESTful APIs, specifically for mobile apps

• Computer science degree or equivalent experience

• Experience leading a team is a bonus.

• 3+ Years of relevant experience.

Job Summary

• Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies.
• Building business relationships with current and potential clients.
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs).
• Collaborating with sales and leadership to secure, retain, and grow accounts.

Responsibilities and Duties

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

1 yrs business development experience or Fresher MBA Markrting preferred.
Excellent English written & verbal communication must.
Mass Communication or MA/ BA in English Litrarure also welcome
Key Skills
Cold Calling, Product Demos, Communications, mail communication, Maintaing PR, Presentation Skills
Required Experience and Qualifications
MBA in Sales & Marketing
1 or 2 yrs expericence in sales or marketing
Freshers also can apply with a extreamly good communication and presentation skill.
BPO experienced candidate( having good written communication ) can also apply.

Job Types: Full-time.

Mumbai Candidate preferred.

We are hiring for a Software Engineer Team Lead - Backend, to join our education-focused fintech lending startup, GrayQuest. Our core product is a combination of a lending product, a rewards product and an insurance product to redefine the education fees payment across the country.

• Participate in all stages of the Software Development Lifecycle
• Develop back-end components, services, and APIs. Support integration of user-facing elements, and collaborate closely with the design and front-end development team.
• Write elegant, effective, and scalable code while maintaining the highest level of coding standards.
• Take complete ownership of projects and ensure timely deliveries
• Ability to debug, refine, review, and deploy code
• Work closely with the QA team to test, and document project features.
• Ability to interact with all stakeholders. Understand business requirements, and effectively convert them into technical specifications
• Mentor junior developers and participate in peer Review

Requirements:

• Demonstrable experience as a Python Developer (3+ years)
• Strong knowledge of Python frameworks (Django Rest, Flask)
• Experience working on REST APIs
• Strong knowledge of SQL and JavaScript
• Experience with Amazon Web Services (AWS)
• Working knowledge of React
• Familiarity with Agile development methodology
• Good understanding of task breakup, milestone definition, and work delegation.
• Past experience of working in a fintech/financial services domain or a consumer internet startup will be preferable but not required
• Work experience in early-stage startups (0 ->1) is a big plus
• Bachelors or equivalent degree from premier institutes is a plus
• Most importantly, the biggest skill we look for our prospective candidates is "Learnability" - how quickly can you learn. 

Why is this a great opportunity for the right candidate:

1. Work with a young dynamic core team backed by marquee investors from the financial services space
2. Work on a product/business that has achieved product market fit and take it to scale
3. Equity compensation and competitive market salaries
4. Work environment that prioritizes talent, hustle and dedication
   
   

We will also ensure we give a preference to applicants who directly email us with their background/context and why they think they should be a strong candidate for this position at GrayQuest. Email us at work (at the rate) grayquest (dot) com and cc Sonal (at the rate)grayquest (dot) com

NeoQuant Solutions Pvt Ltd

NeoQuant Solutions is a Software Application Development and Software Services company that uses cutting edge technologies in developing software. We provide software solutions and custom products in the domain of Insurance, Banking and Media sector that are known for the use of the latest technology. We believe in innovations and simplicity to solve the business problems of our clients and partners.

Website: https://neoquant.com/">https://neoquant.com/ 

MSBI Developer- 

We have the following opening in our organization:

Years of Experience: Experience of  3 - 8 years 

Location- Mumbai (thane, BKC, Andheri)

Educational Qualification: MCA/ME/Msc-IT/BE/B-Tech/BCA/BSC IT in Computer Science/B.Tech

Requirements:

• 3 - 8 years of consulting or relevant work experience
• Should be good in SQL Server 2008 R2 and above.
• Should be excellent at SQL, SSRS & SSIS, SSAS,

• Data modelling, Fact & dimension design, work on a data warehouse or dw architecture design.
• Implementing new technology like power BI, power bi modeling.  
• Knowledge of Azure or R-programming is an added advantage.

• Can scope out a simple or semi-complex project based on business requirements and achievable benefits
• Evaluate, design, and implement enterprise IT-based business solutions, often working on-site to help customers deploy their solutions

• We are looking for a skilled React.js Developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
• To ensure success as a React.js Developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class React.js Developer should be able to design and build modern user interface components to enhance application performance.

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Bachelor’s degree in Computer Science, Information Technology, or a similar field.
• Previous experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.