11+ Voice of the customer Jobs in Mumbai | Voice of the customer Job openings in Mumbai

 Sales and Marketing: 

• Build and maintain strong relationships with architects, consultants, contractors, and developers.
• Prepare and deliver technical presentations
• Conduct market research to identify trends, competitor activities, and emerging technologies.
• Represent the company at trade shows, exhibitions, and industry networking events.

 Skills & Competencies

• Strong knowledge of facade systems, materials (glass, aluminum, stone, composites), and Building material.
• Excellent communication, presentation skills.
• MBA in marketing/BBA
• For Fresher training will be given .

What You will do:

● Create beautiful software experiences for our clients using design thinking, lean, and agile methodology.

● Work on software products designed from scratch using the latest cutting-edge technologies, platforms, and languages such as NodeJS, JavaScript.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced,d and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications :

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as NodeJS,

● Server-side development experience, mainly in NodeJS, can be considerable

● UI development experience in AngularJS

● Passion for software engineering and following the best coding concepts .

● Good to great problem-solving and communication skills.

Nice to have Qualifications:

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning, and NLP will be a plus.

Full Stack senior developer with ReactJS & Redux

Qualifications:

3 - 4 years of experience in application development and maintenance

Bachelor’s Degree/B.Tech/B.E in Computer Science or a related discipline

Advanced knowledge of HTML and CSS

Experience with using and building automated tests

Experience with CI/CD tooling (at least Git and Jenkins)

Experience with the Agile/Scrum/Kanban way of working

Proficient understanding of code versioning tools, such as Git

Experience with a modern frontend framework (e.g. Polymer, Redux, React, Angular, Vue.js or other component-based frameworks)

Experience with web paradigms such as REST, Responsive Web Design, Test-driven Development (TDD), Dependency Injection, etc.

Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

Knowledge of performance testing frameworks including Mocha and Jest.

Knowledge of RESTful APIs.

Understanding of AWS, S3, API Gateway, DynamoDB, RDS, Lambda.

About Crayon Infotech:

Crayon Infotech is a fast-growing digital solutions company specializing in mobile app development, web development, UI/UX design, and digital marketing. We work with startups and enterprises to deliver cutting-edge technology solutions. We believe in innovation, collaboration, and quality execution.

Job Summary:

We are looking for a dynamic and result-oriented Inside Sales Executive to join our team. The ideal candidate will be responsible for lead generation, client engagement, pitching our services, and converting prospects into customers. You should have strong communication skills and the ability to understand client requirements.

Key Responsibilities:

• Generate leads through calls, emails, LinkedIn, and online platforms.
• Understand client needs and present appropriate service offerings (Mobile Apps, Websites, UI/UX, etc.).
• Follow up on leads and maintain a strong pipeline.
• Schedule client meetings and demos for the Business Development team.
• Work closely with marketing and technical teams to align sales strategies.
• Maintain CRM tools and prepare weekly/monthly reports.
• Meet and exceed monthly and quarterly sales targets.
• 
  

Required Skills:

• 1–5 years of experience in Inside Sales, preferably in IT or digital services.
• Excellent verbal and written communication skills.
• Strong persuasion and negotiation skills.
• Proficient in MS Office and CRM tools.
• Self-motivated and goal-oriented approach.
• Ability to handle multiple tasks and thrive in a fast-paced environment.

Roles and Responsibilities:

● Cultivate and maintain strong business relationships with multiple travel agents, driving their growth.

● Focus on increasing revenue by implementing cross-selling, upselling strategies, and ensuring operational excellence.

● Develop meaningful connections with both existing and new customers, regularly assessing their satisfaction and ensuring smooth engagement with products.

● Provide prompt and accurate solutions, swiftly addressing user needs and enhancing their overall experience.

● Collaborate with various teams, generate transparent reports, and identify novel avenues for ongoing enhancement and innovation.

● Recognize product issues and communicate them to the product team.

● Contribute to the establishment of efficient and scalable processes that reflect the commitment to delivering optimal service to agents.

● Work together with sales, product, engineering, and marketing departments.

● Attain a comprehensive understanding of our products, offering demonstrations and resolving product inquiries.

● Analyze and maintain agents' performance data.

● Stay informed about industry trends and strategic growth opportunities.

Experience and Skills Required:

● A minimum of 2 years of sales experience in the travel industry.

● Demonstrated track record in managing key clients, creating value, and handling operational responsibilities.

● Outstanding communication and interpersonal aptitude.

● Proficiency in building relationships and possessing high emotional intelligence.

● Preferable previous experience in acquiring or managing travel agents, visas, or insurance.

● Proficiency in using CRMs and Google Sheets.

● Ability to perform well under pressure with a proactive mindset.

If you can put one leg into the analogue world and another leg into the digital world to quickly translate business objectives into technical recruitment into software screens... If you think the computer screen is the world that you really want to make an impact on it is more significant than life. Then come join us.

Think you’ve got it in you? Let’s check the requirements:

• Excellent verbal and written communication skills (They always say communication is key, don’t they?)
• Time management (Time is always of the essence at iThink)
• Organisational skills 
• Be well versed with the draw.io tool or any flow chart-making tool (going with the flow is good, but so is planning!) 

And that’s it! 

What duties does the job involve?

During your time as a Business Analyst on our ITL team, you will be:

• Enjoying your time with us

This we can assure you of, but apart from it, you will be required to:

• Creating technical reports, activity diagrams, BRD, FRD and manuals for the team (help us help others?)
• Developing workflow charts for system changes
• Monitoring each project's progress and optimising processes (concrete results for our efforts, you know?)
• Work as a SPOC between the Tech and Marketing Team and other stakeholders (like we said, coordination skills are a must!)
• Collaborate with project sponsors to determine project scope and vision (great minds don’t always have to think alike!) 
• Require Knowledge of the Balsamiq Tool.
• Should have a basic understanding of Figma.

QA Engineer

StyleCracker is the most innovative fashion tech platform in the country. With a vision to make India stylish, we have developed the StyleCracker Box that combines leading technology and first hand stylist experience to curate highly personalised looks for every unique customer.

We're looking to build upon our solid foundation and develop an unmatched solution that can truly help us work towards our mission.

• Responsible for the quality of product visible to millions of users.
• Prepare proper documentation for test cases, release notes, etc.
• Keep track of bugs and prioritize those in coordination with Product Managers.
• Write and execute detailed test cases for upcoming features and ensure customer requirements and development is closely aligned.
• Contribute ideas to improve/develop our QA processes and best practices based on your extensive experience.
• Troubleshoot application issues and coordinate issue resolution with developers, PMs and internal teams.
• Ensure that software functionality is implemented with a focus on code optimization and organization.

• Excellent understanding of software development life cycle.
• Should be strong in writing use cases.
• Strong understanding of determining the cause of bugs.
• Excellent knowledge of API responses, statuses, etc.
• Excellent understanding of load time optimization, latency, etc.
• Hands on experience with performance measuring tools like jMeter, Postman, etc.
• Experience with using the latest engineering tools (eg. Jenkins, JIRA, Confluence, Git/Perforce).
• Excellent team orientation and communication skills.
• Good knowledge of frontend and backend technologies.
• Knowledge of automation testing tools such as Selenium.
• Experience working in agile methodology.
• Experience with API automation testing.
• Ability to multitask, prioritize, manage workload and consistently deliver results.
• Understanding of the different types of testing between UAT, Security and Performance.
• Ability to generate benchmarks by comparing similar products / services.

• Bachelors or masters degree in computer science or a related field.
• 2 – 3 years experience as a QA engineer on native mobile (android and ios) and web applications.

Must have -

1- Magento 2 working experience for minimum 2 years

2- Work with Magento integration systems, viz CMS/CRM/Payment gatway/shipping etc

3- Analyse, code, debug, test, document & deploy application

4- Experiance building REST API

5- Knowledge of GTM and FB integration

Good to have-

1- Magento 2 certification

2- Experience in fronted tech like HTML5, CSS3, JQuery and ReactJS

3- Experience of working on PWA apps