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Voice of the customer Jobs in Mumbai

11+ Voice of the customer Jobs in Mumbai | Voice of the customer Job openings in Mumbai

Apply to 11+ Voice of the customer Jobs in Mumbai on CutShort.io. Explore the latest Voice of the customer Job opportunities across top companies like Google, Amazon & Adobe.

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Mindsarray Technologies Pvt ltd

at Mindsarray Technologies Pvt ltd

1 video
2 recruiters
Riddhi Pandya
Posted by Riddhi Pandya
Remote, Malad, Mumbai
0 - 1 yrs
₹1L - ₹2L / yr
Customer Support
Customer Relationship Management (CRM)
Voice of the customer
Customer Retention
Hiring for Customer Care Department (Purely inbound process)
NO SALES NO TARGET
English + Tamil/Kannada & Hindi
Good with communication
Reqiured Male candidates
Hsc/Grads Fresher can apply
Shift timing : 8am to 11pm (Any 9hrs shift)
Job Location : Malad west
who can join us spot
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CorpCare

CorpCare

Agency job
via Pluginlive by Harsha Saggi
Mumbai
4 - 9 yrs
₹20L - ₹28L / yr
Fullstack Developer
skill iconReact.js
skill iconPython
RESTful APIs
full stack
+13 more

Company: CorpCare

Title: Lead Engineer (Full stack developer)

Location: Mumbai (work from office)

CTC: Commensurate with experience

About Us:  

CorpCare is India’s first all-in-one corporate funds and assets management platform. We offer a single-window solution for corporates, family offices, and HNIs. We assist corporates in formulating and managing treasury management policies and conducting reviews with investment committees and the board.

Job Summary:  

The Lead Engineer will be responsible for overseeing the development, implementation, and management of our corporate funds and assets management platform. This role demands a deep understanding of the broking industry/Financial services industry, software engineering, and product management. The ideal candidate will have a robust background in engineering leadership, a proven track record of delivering scalable technology solutions, and strong product knowledge.

Key Responsibilities:


  • Engineering Strategy and Vision:


- Develop and communicate a clear engineering vision and strategy aligned with our broking and funds management platform.

- Conduct market research and technical analysis to identify trends, opportunities, and customer needs within the broking industry.

- Define and prioritize the engineering roadmap, ensuring alignment with business goals and customer requirements.


- Lead cross-functional engineering teams (software development, QA, DevOps, etc.) to deliver high-quality products on time and within budget.

- Oversee the entire software development lifecycle, from planning and architecture to development and deployment, ensuring robust and scalable solutions.

- Write detailed technical specifications and guide the engineering teams to ensure clarity and successful execution.


- Leverage your understanding of the broking industry to guide product development and engineering efforts.

- Collaborate with product managers to incorporate industry-specific requirements and ensure the platform meets the needs of brokers, traders, and financial institutions.

- Stay updated with regulatory changes, market trends, and technological advancements within the broking sector.


- Mentor and lead a high-performing engineering team, fostering a culture of innovation, collaboration, and continuous improvement.

- Recruit, train, and retain top engineering talent to build a world-class development team.

- Conduct regular performance reviews and provide constructive feedback to team members.


- Define and track key performance indicators (KPIs) for engineering projects to ensure successful delivery and performance.

- Analyze system performance, user data, and platform metrics to identify areas for improvement and optimization.

- Prepare and present engineering performance reports to senior management and stakeholders.


- Work closely with product managers, sales, marketing, and customer support teams to align engineering efforts with overall business objectives.

- Provide technical guidance and support to sales teams to help them understand the platform's capabilities and competitive advantages.

- Engage with customers, partners, and stakeholders to gather feedback, understand their needs, and validate engineering solutions.

Requirements:


  • BE /B. Tech - Computer Science from a top engineering college
  • MBA a plus, not required
  • 5+ years of experience in software engineering, with at least 2+ years in a leadership role.
  • Strong understanding of the broking industry and financial services industry.
  • Proven track record of successfully managing and delivering complex software products.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Experience with Agile/Scrum methodologies.
  • Deep understanding of software architecture, cloud computing, and modern development practices.


Technical Expertise:


  • Front-End: React, Next.js, JavaScript, HTML5, CSS3
  • Back-End: Node.js, Express.js, RESTful APIs
  • Database: MySQL, PostgreSQL, MongoDB
  • DevOps: Docker, Kubernetes, AWS (EC2, S3, RDS), CI/CD pipelines
  • Version Control: Git, GitHub/GitLab
  • Other: TypeScript, Webpack, Babel, ESLint, Redux

Preferred Qualifications:


  • Experience in the broking or financial services industry.
  • Familiarity with data analytics tools and methodologies.
  • Knowledge of user experience (UX) design principles.
  • Experience with trading platforms or financial technology products.

This role is ideal for someone who combines strong technical expertise with a deep understanding of the broking industry and a passion for delivering high-impact software solutions.

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Smartavya

Smartavya

Agency job
via Pluginlive by Harsha Saggi
Mumbai
10 - 18 yrs
₹35L - ₹40L / yr
Hadoop
Architecture
skill iconAmazon Web Services (AWS)
Google Cloud Platform (GCP)
PySpark
+13 more
  • Architectural Leadership:
  • Design and architect robust, scalable, and high-performance Hadoop solutions.
  • Define and implement data architecture strategies, standards, and processes.
  • Collaborate with senior leadership to align data strategies with business goals.
  • Technical Expertise:
  • Develop and maintain complex data processing systems using Hadoop and its ecosystem (HDFS, YARN, MapReduce, Hive, HBase, Pig, etc.).
  • Ensure optimal performance and scalability of Hadoop clusters.
  • Oversee the integration of Hadoop solutions with existing data systems and third-party applications.
  • Strategic Planning:
  • Develop long-term plans for data architecture, considering emerging technologies and future trends.
  • Evaluate and recommend new technologies and tools to enhance the Hadoop ecosystem.
  • Lead the adoption of big data best practices and methodologies.
  • Team Leadership and Collaboration:
  • Mentor and guide data engineers and developers, fostering a culture of continuous improvement.
  • Work closely with data scientists, analysts, and other stakeholders to understand requirements and deliver high-quality solutions.
  • Ensure effective communication and collaboration across all teams involved in data projects.
  • Project Management:
  • Lead large-scale data projects from inception to completion, ensuring timely delivery and high quality.
  • Manage project resources, budgets, and timelines effectively.
  • Monitor project progress and address any issues or risks promptly.
  • Data Governance and Security:
  • Implement robust data governance policies and procedures to ensure data quality and compliance.
  • Ensure data security and privacy by implementing appropriate measures and controls.
  • Conduct regular audits and reviews of data systems to ensure compliance with industry standards and regulations.
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A global Media agency

A global Media agency

Agency job
via Merito by Merito Talent
Mumbai
5 - 9 yrs
Best in industry
Product Marketing
skill iconGoogle Analytics
skill iconData Analytics
Data cleansing

About client:

Our client is the world’s largest media investment company. In fact, they are responsible for one in every three ads you see globally. In this role, you will be leading the advocacy narrative for a large cluster of brands for the largest FMCG organization in India.


BEST THINGS ABOUT THE JOB

1. Strategic Leadership Opportunities: As the Director of Product Marketing, you will play a pivotal role in shaping and driving the product marketing landscape for a leading consumer goods company. Your strategic insights and hands-on expertise will directly impact product marketing campaigns, contributing to the organization's growth and market dominance.

2. Transformational Role: In just three months, you'll immerse yourself in the product marketing landscape, and within a year, you'll lead process excellence, innovation, and collaboration. This dynamic progression will challenge you and provide a platform to showcase your capabilities in product marketing strategy.

3. Global Exposure and Collaboration: Working closely with global and APAC teams will allow you to collaborate across diverse markets, cultures, and strategies. Your insights will contribute to a cohesive global product marketing strategy, expanding your professional horizons.

4. Innovation and Creativity: The role offers the chance to introduce innovative product marketing strategies, technologies, and creative campaign approaches. Your ideas will drive exceptional results, ensuring that your creativity is recognized and celebrated.

5. Established Industry Leader: The FMCG brand is a market leader in the fast-moving consumer goods sector. Working with them means being a part of a company that values excellence, growth, and innovation. Your efforts will be instrumental in shaping the product marketing landscape for this industry giant.


REQUIRED EXPERIENCE

• You bring a proven track record of at least 8 years in product marketing, with progressively increasing responsibilities.

• Extensive hands-on experience with Google, Meta (Facebook, Instagram), Google Ads Data Hub, Snapchat, Spotify, and Programmatic Advertising platforms like The Trade Desk and DV 360.

• Working knowledge of Customer Data Platforms (CDP), Data Clean Rooms, First Party Data enhancement tools, and techniques.


REQUIRED COMPETENCIES

• Digital Marketing Expertise: Demonstrated expertise in digital marketing strategies, including SEO, SEM, social media, email marketing, content marketing, and more.

• Data Analysis: Proficiency in analysing data to derive actionable insights, track KPIs, and measure the effectiveness of campaigns. Experience with tools like Google Analytics, marketing 

automation platforms, and CRM systems.

• Process Optimization: Proven ability to design, implement, and optimize processes to improve efficiency and effectiveness. Knowledge of methodologies such as Lean, Six Sigma, or Agile is a plus.

• Project Management: Strong project management skills, including the ability to prioritize tasks, manage timelines, and ensure successful campaign execution within deadlines.

• Collaboration: Excellent communication and collaboration skills to work effectively with crossfunctional teams. Ability to lead, inspire, and influence team members to achieve common goals.

• Technical Proficiency: Familiarity with various digital marketing tools, software, and platforms, including advertising platforms, marketing automation software, and CMS systems.

• Effective Communication: Strong written and oral communication skills in English, with the ability to articulate ideas clearly and persuasively. You can communicate complex concepts to 

both technical and non-technical stakeholders.

• Extreme Ownership: You take full ownership of your projects, campaigns, and decisions, embracing accountability and driving results. Your proactive attitude ensures that challenges are 

met head-on.

• Strategic Thinking: You possess a strategic mindset, able to analyze the bigger picture and translate it into actionable digital marketing strategies that align with business goals.

• Innovative Mindset: Your creative thinking and willingness to explore new ideas contribute to the constant evolution of our digital marketing efforts.


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A leading Ed tech company

A leading Ed tech company

Agency job
via Sanguine Global by Rachita Khandelwal
Mumbai
2 - 10 yrs
₹5L - ₹20L / yr
MySQL
Tableau
Business Analysis
SQL
skill iconData Analytics
+1 more
Responsibilities:
● Ability to do exploratory analysis: Fetch data from systems and analyze trends.
● Developing customer segmentation models to improve the efficiency of marketing and product
campaigns.
● Establishing mechanisms for cross functional teams to consume customer insights to improve
engagement along the customer life cycle.
● Gather requirements for dashboards from business, marketing and operations stakeholders.
● Preparing internal reports for executive leadership and supporting their decision making.
● Analyse data, derive insights and embed it into Business actions.
● Work with cross functional teams.

Skills Required:

• Data Analytics Visionary.
• Strong in SQL & Excel and good to have experience in Tableau.
• Experience in the field of Data Analysis, Data Visualization.
• Strong in analysing the Data and creating dashboards.
• Strong in communication, presentation and business intelligence.
• Multi-Dimensional, "Growth Hacker" Skill Set with strong sense of ownership for work.
• Aggressive “Take no prisoners” approach.
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Connivia Tech Solutions
Ashish Maurya
Posted by Ashish Maurya
Mumbai
1 - 4 yrs
₹1L - ₹2L / yr
skill iconAndroid Development
skill iconJava
RESTful APIs
skill iconPHP
Ionic 2
Job Responsibilities: 1. Design and build advanced applications for the Android platform 2. Collaborate with cross-functional teams to define, design, and ship new features. 3. Work with outside data sources and APIs 4. Unit-test code for robustness, including edge cases, usability, and general reliability. 5. Work on bug fixing and improving application performance. 6. Continuously discover, evaluate, and implement new technologies to maximize development efficiency. Must Haves: 1. 5 + years of experience in designing and building native applications in Android platform 2. Extensive experience in various Android versions, Android SDK and Android Studio 3. Hands on experience in developing Android applications using Kotlin 4. Knowledge of Reactive paradigm (RxJava/ RxAndroid framework), data binding and Android Lifecycle components 5. Strong on design patterns and coding standards 6. Unit test development experience or Test Driven development with use of tools like Robo electric 7. Experience in Github, code reviews and PRs 8. High proficiency in Web services integration using HTTP, REST, JSON and XML 9. Familiarity with Android UI design principles, patterns, and best practices Expert in Layouts 10. Good understanding of push notification services 11. Proficient in designing clean and maintainable APIs 12. Strong Debugging skills required 13. Experience with multi-threading and memory management specific to mobile devices 14. Deep knowledge of the full mobile development life cycle 15. Strong problem solving skills needed to identify, research and resolve problems 16. Fluent in written and spoken English 17. Curiosity, Willingness and Ability to learn new technologies
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Nimbbl

at Nimbbl

1 recruiter
Manali Sawant
Posted by Manali Sawant
Mumbai
1 - 6 yrs
₹6L - ₹18L / yr
skill iconReact.js
skill iconVue.js
Angular
skill iconJavascript
skill iconHTML/CSS

Your Responsibilities

  • You will be a rockstar front end engineer bringing to life designs and solutions created in collaboration with designers and product managers. You will be responsible for converting the requirements to fast, optimised, usable interfaces, loved by our users.
  • You will be the main source of knowledge on everything “front end” related and guide the team to make correct technical decisions to ensure the speed and scale of the solutions deployed.
  • Collaborate daily with back-end developers and web designers to improve the usability
  • You will be a key person in ensuring that agile processes created by the team are adhered to and you actively contribute to the improvement of these processes. You will be responsible for estimating your tasks and ensuring that promised timelines are met.
  • You will be responsible for the performance, security, scalability, reusability and quality of the applications under you. You will collaborate with senior engineering managers/architects to refine & improve your solutions. You will cascade the same culture across the team by supporting and mentoring team members, helping build truly scalable applications
  • You will need to collaborate closely with product managers, designers and business stakeholders to achieve predictable results at a rapid pace. 
  • You will be able to handle competing priorities and chart the best course of action for yourself and your team members ensuring blockers are removed
  • You will help in attracting and evaluating tech talent to help build the engineering brand of the organization.


Desired background & skills

  • 3-9 years of experience as an engineer at top tier digital product companies across consumer or SMB. 
  • 3+ years of experience in working on front end JS frameworks like React/Angular/Vue
  • Excellent knowledge of working with responsive and adaptive designs. Expert in HTML5, JAVAScript, JQuery & CSS. Basic knowledge of SEO.
  • Experience of design collaboration tools such as Zeplin, Figma, XD, Invision. 
  • Bonus if either you’re a full stack developer with knowledge of the back end or have experience with cross-platform mobile technologies such as React Native or Flutter.
  • You have strong problem-solving skills, data structures and algorithms. 
  • Passion to work in an exciting, fast-paced environment. conscientious, curious, hard-working individual who craves accountability and loves to solve complex problems.
  • You get a kick out of people using and loving your produced outcome.
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Coconut Media Box LLP

at Coconut Media Box LLP

3 recruiters
Farha shaikh
Posted by Farha shaikh
Mumbai
1 - 4 yrs
₹2L - ₹3L / yr
Client Servicing
Client Management
Communication Skills
Customer Success
Customer Relationship Management (CRM)
  • Coordinate and manage all marketing, advertising and promotional activities of the clients.
  • Brief the creative team about the client requirements, and get the job done as per the company’s standard & client’s brief.
  • Work on market research to determine market requirements for existing and future prospects/clients.
  • Maintain cordial relation with different media individuals
  • Meet clients on a regular basis to understand their business and requirement.
  • Make sure that the client receives all the material as per the committed timelines. Marketing ideas for general & Social Media Platforms.
  • Manage the workflow and come up with solutions to execute jobs as per deadlines.
  • Being proactive in suggesting new ideas to clients.
  • Reports and Presentations would be needed on a monthly basis.
  • Create presentations for a new client pitch or big promotions.
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VanityCask

at VanityCask

1 recruiter
Shachi Nelli
Posted by Shachi Nelli
Mumbai
0 - 2 yrs
₹2L - ₹3L / yr
Creative Writing
Blogging
Content Marketing
Content Writing
VanityCask is an internet enabled beauty box which introduces Indian women to global luxury brands and enables sampling at home. We specialise in creating lifestyle content and curating hand-picked experiences for Indian women.
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HDFC Life is one of India's leading and most valuable private life insurance company

HDFC Life is one of India's leading and most valuable private life insurance company

Agency job
via Neerinfo Solutions by Kushal Dadhich
Mumbai
7 - 9 yrs
₹14L - ₹17L / yr
Network Security
Project Management
DevOps
application security
OWASP
+2 more
Overall purpose of the job - This role would be responsible for identifying and implementing mitigations, practices and controls ensuring adequate application and infrastructure security posture is maintained all at times Key Performance Areas - • Good at application threat modeling and applications risk identification & remediation • Strong web application security experience with thorough understanding of web application vulnerabilities • Knowledge of database, application, and web server design and implementation • Familiarity with Security standards \ frameworks and groups (OWASP, OSSTM, WASC, FISMA) • Experience in dynamic and static application vulnerability scanners like HP WebIspenct, IBM AppScan, HP Fortify, etc • Create, implement & review data protection strategy across the organization. • Experience in client handling including interaction with developers for understanding the mitigations • Experience on Mobility Platform like Phone-Gap \ native Android \ Worklite and MDM /MAM • Knowledge of DevOps and other upcoming technologies used in SDLC • Experience in manual verification of false positives reported by automated tool • Devise and enforce standards and best practices for data protection in line with international standards and industry best practices. • Evaluate the adequacy of security measures including network security to protect organizational data and information assets • Define and implement project as per approved Plan of action. • Identify security solutions as per business needs • Manage POC for agreed and approved solutions as per defined process • Conduct partner reviews • Coordinate with vendors / partners on closure of projects / activities • Manage intra and inter department conflict amicably • Benchmark and compare security practices with the industry • Implementation, operation and maintenance of the Information Security Management System based on standards like ISO/IEC 27001, Cobit, ITIL etc as applicable. • Information security risk assessments and controls selection activities • Track all audit schedules and ensure closure of all security gaps. • Reporting of all critical security issues • Co-ordinate for Risk Assessment of IT systems and Third Party workloads • Facilitate Internal process and IT audits • Software license compliance at all times • Implement tools and processes related to compliance monitoring as per internal security policies and applicable laws and regulations • Facilitate and drive initiatives of Internal Audits for Information Technology and update on Closure and Identified Risk to the Management • Review of Third Party applications / systems and network security on monthly basis • Adherence To Change Management Processes
Read more
Andesoft Consulting

at Andesoft Consulting

6 recruiters
Arushi Gupta
Posted by Arushi Gupta
Mumbai
3 - 7 yrs
₹4L - ₹14L / yr
skill iconC#
ASP.NET
MS SQLServer
skill iconXML
skill iconjQuery
+4 more

We are looking for some one with 3+ Years of experience  with Microsoft technologies including.NET, ASP.Net Core MVC, C#, MS SQL Server. WPF, WCF C#, ASP.NET, XML, XSL, scripting languages including JQuery/JavaScript and HTML. 

Good to have knowledge with SQL Server 2012, indexing and queries and SSIS/SSRS.

Has Implemented Ajax Controls in C# . Net Projects

Complete understanding of MS SQL Database. Data modelling to visualize database structure.

Writing queries use for front‐end applications (websites, desktop applications, Mobile App or cloud apps).

Good understanding of Reviewing query performance and optimizing code.

Designing and coding database tables to store the application’s data.

Creating database triggers, stored procedures & functions.

Creating table indexes to improve database performance.

Has experience in writing unit tests & performing unit tests on own codes.

 

Responsibilities:‐

• To be responsible for managing technology in projects and providing technical guidance / solutions for work completion.

• To develop and guide the team members in enhancing their technical capabilities and increasing productivity.

• To ensure process compliance in the assigned module and participate in technical discussions/review.

• To prepare and submit status reports for minimizing exposure and risks on the project.

• Experience working with MVC framework.

• Hands on experience on various design patterns

• Experience in Unit testing development.

• Good to have experience on Team foundation server and Agile Development.

• Oversee and review code as required.

• Drive implementation and address technical roadblocks that the team is facing.

• Experience with diagnosing performance and/or memory issues is a plus, including using relevant profiler tools.

• Oversee and assist during system testing, UAT and deployment.

Read more
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