11+ Voice of the customer Jobs in Mumbai | Voice of the customer Job openings in Mumbai

• Design technical specifications for RPA (Automation Anywhere) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Automation Anywhere).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

You will: 

• Plan, create, and publish engaging content across Instagram, Facebook, YouTube, LinkedIn, and Twitter (X)
• Manage daily social media activities including posts, stories, reels, comments, and DMs
• Develop and execute monthly content calendars aligned with marketing goals
• Coordinate with design, video, and marketing teams for creatives and campaigns
• Handle paid social media campaigns with a basic understanding of Meta Ads
• Monitor social media performance using analytics tools and prepare weekly/monthly reports
• Track trends, hashtags, and competitor activities to improve reach and engagement
• Engage with followers, respond to queries, and build an active online community
• Support influencer collaborations and campaign execution
• Coordinate with the HR team on employee engagement activities and employer branding,, including basic content capture and posting for social media
• Participate in brainstorming sessions to support overall brand presence and visibility through social media
• Maintain consistent brand tone, messaging, and visual identity across all platforms

You have:

• 2–4 years of proven experience as a Social Media Executive or in a similar role
• Strong understanding of social media platforms (Instagram, Facebook, YouTube, LinkedIn, Twitter/X), their algorithms, and best practices
• Good copywriting skills with strong attention to detail
• Basic knowledge of Meta Ads Manager and campaign objectives
• Hands-on experience with tools like Canva, Meta Business Suite, Hootsuite, or similar platforms
• An analytical mindset with the ability to interpret social media performance data
• Ability to multitask, meet deadlines, and work in a fast-paced environment
• Experience with video content, Reels/Shorts strategy, influencer marketing, or performance/lead-generation campaigns

We Are:

Software development and consulting firm; Subsidiary of Choice International Limited which is a  multi-diversified business enterprise; established in India in March 1993. The group operates from its head office in Mumbai and has zonal offices across the country and has several business verticals like  Investment Banking, Broking, Hospitality, E-commerce, the Energy sector etc. 

We are fast emerging in the field of innovation to help accelerate the digital transformation journey by providing credible web solutions to foster business growth. We assist in business by offering Cloud,  Mobile & IT solutions that foster efficiency, growth, and ROI. We keep in mind the goals of the organization while simultaneously enhancing efficiency. Our dynamic team comprises Web Software  Developers, Cloud Architects, Technical Consultants, Data Administrators, IT Security experts, DevOps  Professionals & Digital Marketing. 

You & We:

Together, we will strengthen the brand’s presence across social media platforms while driving higher engagement, reach, and audience growth. We will create meaningful content and campaigns that align with business and marketing objectives, using insights and performance data to continuously refine and improve outcomes. Through consistent messaging and creative storytelling, we will build an authentic and recognizable digital brand voice.

About Us:

PluginLive is an all-in-one tech platform that bridges the gap between all its stakeholders - Corporates, Institutes Students, and Assessment & Training Partners. This ecosystem helps Corporates in brand building/positioning with colleges and the student community to scale its human capital, at the same time increasing student placements for Institutes, and giving students a real time perspective of the corporate world to help upskill themselves into becoming more desirable candidates.

Role Overview:

Entry-level Data Engineer position focused on building and maintaining data pipelines while developing visualization skills. You'll work alongside senior engineers to support our data infrastructure and create meaningful insights through data visualization.

Responsibilities:

• Assist in building and maintaining ETL/ELT pipelines for data processing
• Write SQL queries to extract and analyze data from various sources
• Support data quality checks and basic data validation processes
• Create simple dashboards and reports using visualization tools
• Learn and work with Oracle Cloud services under guidance
• Use Python for basic data manipulation and cleaning tasks
• Document data processes and maintain data dictionaries
• Collaborate with team members to understand data requirements
• Participate in troubleshooting data issues with senior support
• Contribute to data migration tasks as needed

Qualifications:

Required:

• Bachelor's degree in Computer Science, Information Systems, or related field
• around 2 years of experience in data engineering or related field
• Strong SQL knowledge and database concepts
• Comfortable with Python programming
• Understanding of data structures and ETL concepts
• Problem-solving mindset and attention to detail
• Good communication skills
• Willingness to learn cloud technologies

Preferred:

• Exposure to Oracle Cloud or any cloud platform (AWS/GCP)
• Basic knowledge of data visualization tools (Tableau, Power BI, or Python libraries like Matplotlib)
• Experience with Pandas for data manipulation
• Understanding of data warehousing concepts
• Familiarity with version control (Git)
• Academic projects or internships involving data processing

Nice-to-Have:

• Knowledge of dbt, BigQuery, or Snowflake
• Exposure to big data concepts
• Experience with Jupyter notebooks
• Comfort with AI-assisted coding tools (Copilot, GPTs)
• Personal projects showcasing data work

What We Offer:

• Mentorship from senior data engineers
• Hands-on learning with modern data stack
• Access to paid AI tools and learning resources
• Clear growth path to mid-level engineer
• Direct impact on product and data strategy
• No unnecessary meetings — focused execution
• Strong engineering culture with continuous learning opportunities

We are looking for a SAP PLM DMS Consultant with in-depth knowledge of Document Management System configuration and integration. Candidate must be proficient in DMS object links, document info records, status management, and CAD interface. Experience in managing engineering change processes is preferred.

We’re Hiring: Project Manager – Logi-Sys Modules

📍 Location: Mumbai, Marol

🕒 Full-time | Experience: 8–10 Years

Are you a driven Project Manager with a knack for owning modules, leading teams, and ensuring seamless delivery? At Softlink, we’re expanding our Logi-Sys team and looking for experienced Project Managers to take charge of individual modules and steer them from planning to perfection.

🌐 About the Role:

As a Project Manager, you will take ownership of specific Logi-Sys modules—our industry-leading cloud ERP platform for logistics and freight. You’ll work closely with engineering, QA, and product teams to deliver high-quality features that are robust, timely, and bug-free.

🔧 Responsibilities:

• Own and manage one or more Logi-Sys modules end-to-end
• Define goals, plan execution timelines, and ensure timely delivery
• Work hands-on with cross-functional teams to get work done
• Maintain high quality standards – with a zero-bug mindset
• Break down business requirements into technical deliverables
• Track project progress, identify risks, and resolve blockers swiftly
• Ensure alignment with product vision while focusing on execution

👤 Who We’re Looking For:

• 8–10 years of solid experience in project/delivery management in a tech environment
• Strong understanding of software development life cycles and enterprise product delivery
• Conversant with technology – you speak the language of engineers and can challenge timelines and logic where needed
• Sharp focus on timely delivery without compromising on quality
• Natural leader who takes initiative and owns outcomes
• Exposure to logistics or ERP systems is a plus (but not mandatory)

🧠 If you believe in accountability, love solving real-world problems, and can balance speed with precision—we want to talk to you.

Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.

They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.

What does the role entail:

● Lead User Stories and guide senior/software engineers in the development process

● Understand architecture principles, design patterns and implement them from architectural artifacts.

● Provide effort estimation of assigned work and be able to complete as per the estimations and timelines

● Write clean, maintainable, and efficient code including unit tests and integration tests to ensure software quality

● Collaborate with cross-functional teams to analyze requirements, design solutions, and implement new features

● Participate in design and code reviews

● Ability to resolve performance issues

● Mentor junior software engineers and help them grow their technical skills

Must Have Skills:

● B.E/B.Tech in computer science

● 8-11 years of experience

● Hands-on experience following skills

MS Technologies: NET CORE 5+, C#

Backend : MSSQL /MySQL/Postgres 

● Good understanding of Cloud technologies like Azure/AWS.

● Good understanding of Design Principles, Design patterns and Microservices Architecture.

● Excellent problem-solving, critical thinking, and communication skills

● Worked in an Agile software development environment

Must understand full stack development frameworks including knowledge of building scalable APIs, interfaces, software components, schema design, availability, and latency preferably in a cloud environment.

● Worked in a fast-paced environment preferably in a tech driven startup

● Understanding of different types of architectures.

Our requirements for consultants include 

- Impeccable communication skills, sales background in Ed-tech or education. 

- Availability to join immediately or within 30 days of offer release.

- proof of incentive/salary slips and minimum 3 referrals from past organizations.

 - The role requires working from the office in Gurgaon, with a 6-day workweek and 9 hours daily from 10 am to 7 pm, with only Sunday off.

• Own the product strategy; Understand customer requirements, market gaps/ need gaps and drive release-level feature choices.
• Connect activities and deliverables to business outcomes.
• Should be highly granular & hands-on.
• Constantly test his own products, create edge cases and if required should have the ability to write and define product specs from scratch.
• Have the ability to be able to work with complex cross functional teams/ should be able to influence cross functional teams: Engineers, Architects, category, business & finance.
• Should be data obsessed.
• Derive insights from data and use the same for product improvements and iterations.
• Also educate cross functional teams with actionable derived from deep data insights.
• Must aggressively defend a good strategy against random changes, fads and single-customer escalations.
• Candidate must push to allocate technical resources strategically among products.
• Integrate usability studies, market analysis, CST use-cases, NPS related data into product requirements to enhance user satisfaction and execute product specs for further execution.
• Design and execute a continuous testing plan for important end-to-end flows working

• Should have the experience of managing healthy conflicts and drive people towards the customer goals and organisation priorities.
• Should have the ability to define economic rationale for every major effort and translate into metrics.
• Hand in hand with QA team to deliver excellent experience.
• Work experience in the Ecommerce industry is highly preferred.
• Desired Skills: - Passionate about building world class products on the web / mobile

What we need...

• 2-3 years of development experience of consumer products with hands-on experience in designing, developing and testing applications.
• Experience in Swift, Auto-layouts, TDDs and willingness to learn more.
• Well versed with Core Data, Architecture & Design Patterns, Data Structures and Algorithms, etc.
• Passion for finding and sharing best practices and driving discipline for superior code quality
• Working knowledge of Xcode & code signing.

http://www.naukri.com/front-end-jobs">Front End

http://www.naukri.com/product-design-jobs">Product Design

 http://www.naukri.com/ios-development-jobs">Ios Development

http://www.naukri.com/architectural-design-jobs">Architectural Design

http://www.naukri.com/swift-jobs">Swift

http://www.naukri.com/xcode-jobs">XCode

Content writer

Salary: 4-7 LPA

About ZenOnco.io:

https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).

To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.

We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.

We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.

Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction

We are looking for a Content Writer to join our team and enrich our websites with new blog posts, guides and marketing copy.

Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.

Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Coordinate with marketing and design teams to illustrate articles
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Write website content as needed
• Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content

• Proven work experience as a Content Writer, Copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Education BSc in Marketing, English, Journalism or related field
• Experience: 3+ years in content writing

You will get:

• Some of the best people to work with (founders are IIM graduates and investment banker)
• An opportunity to make a difference in the lives of millions of cancer patients across the globe
• A great learning environment and opportunity to grow