11+ Voice of the customer Jobs in Pune | Voice of the customer Job openings in Pune

Customer service and care of the customers

• By entering customer data in to the data base
• By updating customer information
• By handling customer telephone calls and making required activities
• By actively preventing terminations of contracts and reduce of purchased services
• By handling customer feedback and making required activities
• By making customer satisfaction surveys
• By follow up of first delivery to new customer
• By follow up of contract termination and final invoicing
• By making invoicing to customers
• By printing of delivery lists
• By archive of customer documents

Responsibilities:

• Research, design and build highly reliable, available and scalable solutions that can

handle Millions of API calls across systems.

• Own large technical deliverables and execute in a structured manner, complete ownership

of functional Services that your team is responsible for.

• Take the accountability of the overall health of the products you build and predictability

of the deliverables of your team.

• Platformism components as libraries, utilities and service and promote reuse.

• Be able to conceptualize and develop prototypes quickly.

Requirements

• Ability to take ownership of projects under the guidance of your mentor.

• Must be an excellent problem solver.

• Must be familiar with one of the languages Java, Spring, Hibernate, microservices etc.

object-oriented high level proprietary or open-source language with strong programming

constructs.

• Solid understanding of DS and algorithms, OOP concepts, and MVC architecture.

About the Assistant Director’s responsibilities include:

1.       Crafting shooting schedules that incorporates with Team

2.       Formulating storyboards that represent salient occasions in each script

3.       Ensuring that all applicable filming crew and cast members arrive when needed

4.       Positioning, instructing and supporting extras on the set

5.       Motivating the filming crew ahead of each take

6.       Settling minor discipline-related concerns on the set

7.       Supporting and promoting the observance of existing safety protocols

Those who can apply:

1.       Education: should done the specialized course in Film making / Film Direction.

2.       Experience - Min 0 to 3 years’ experience in field of Video film making/ Documentaries/Ads Films / TVC.

3.       Well versed with Marathi & English languages (Additional Advantage for Marathi writing skills)

4.       Effective communication skills

5.       Able to do proper planning about project generalization with Team & client.

6.       Should be located within 5-10 Kms Range of Aundh, Pune.

7.       Should have relevant skills and interests

Perks: Certificate, Informal dress code, Job offer

Number of openings - 2

NOTE - This job is not for the feature films / serials. This job is purely based on Audio video advertising sector work. 

As an engineer, you will help with the implementation, and launch of many key product features. You will get an opportunity to work on a wide range of technologies (including Spring, AWS Elastic Search, Lambda, ECS, Redis, Spark, Kafka etc.) and apply new technologies for solving problems. You will have an influence on defining product features, drive operational excellence, and spearhead the best practices that enable a quality product. You will get to work with skilled and motivated engineers who are already contributing to building high-scale and high-available systems.

If you are looking for an opportunity to work on leading technologies and would like to build product technology that can cater millions of customers inclined towards providing them the best experience, and relish large ownership and diverse technologies, join our team today!

What You'll Do:

• Creating detailed design, working on development and performing code reviews.
• Implementing validation and support activities in line with architecture requirements
• Help the team translate the business requirements into R&D tasks and manage the roadmap of the R&D tasks.
• Designing, building, and implementation of the product; participating in requirements elicitation, validation of architecture, creation and review of high and low level design, assigning and reviewing tasks for product implementation.
• Work closely with product managers, UX designers and end users and integrating software components into a fully functional system
• Ownership of product/feature end-to-end for all phases from the development to the production.
• Ensuring the developed features are scalable and highly available with no quality concerns.
• Work closely with senior engineers for refining the and implementation.
• Management and execution against project plans and delivery commitments.
• Assist directly and indirectly in the continual hiring and development of technical talent.
• Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts.

The ideal candidate is a passionate engineer about delivering experiences that delight customers and creating solutions that are robust. He/she should be able to commit and own the deliveries end-to-end.

What You'll Need:

• A Bachelor's degree in Computer Science or related technical discipline.
• 2-3+ years of Software Development experience with proficiency in Java or equivalent object-oriented languages, coupled with design and SOA
• Fluency with Java, and Spring is good.
• Experience in JEE applications and frameworks like struts, spring, mybatis, maven, gradle
• Strong knowledge of Data Structures, Algorithms and CS fundamentals.
• Experience in at least one shell scripting language, SQL, SQL Server, PostgreSQL and data modeling skills
• Excellent analytical and reasoning skills
• Ability to learn new domains and deliver output
• Hands on Experience with the core AWS services
• Experience working with CI/CD tools (Jenkins, Spinnaker, Nexus, GitLab, TeamCity, GoCD, etc.)

• Expertise in at least one of the following:

    - Kafka, ZeroMQ, AWS SNS/SQS, or equivalent streaming technology

    - Distributed cache/in memory data grids like Redis, Hazelcast, Ignite, or Memcached

    - Distributed column store databases like Snowflake, Cassandra, or HBase

    - Spark, Flink, Beam, or equivalent streaming data processing frameworks

• Proficient with writing and reviewing Python and other object-oriented language(s) are a plus
• Experience building automations and CICD pipelines (integration, testing, deployment)
• Experience with Kubernetes would be a plus.
• Good understanding of working with distributed teams using Agile: Scrum, Kanban
• Strong interpersonal skills as well as excellent written and verbal communication skills

• Attention to detail and quality, and the ability to work well in and across teams

Responsibilities

• Writing scalable, robust,, testable, efficient, and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture

Skills

• Strong knowledge of Goprogramming language, paradigms, constructs, and idioms
• Knowledge of Goroutine and channel patterns
• Experience with the full suite of Goframeworks and tools, including:
• Dependency management tools such as Godep, Sltr, etc.
• Go’s templating language
• Go’s code generation tools, such as Stringer
• Popular Goweb frameworks, such as Revel,Gin
• Router packages, such as Gorilla Mux
• Ability to write clean and effective Godoc comments
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
• Good Written and Verbal communications.