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Customer service and care of the customers
- By entering customer data in to the data base
- By updating customer information
- By handling customer telephone calls and making required activities
- By actively preventing terminations of contracts and reduce of purchased services
- By handling customer feedback and making required activities
- By making customer satisfaction surveys
- By follow up of first delivery to new customer
- By follow up of contract termination and final invoicing
- By making invoicing to customers
- By printing of delivery lists
- By archive of customer documents
Why should you join us?
Experience the thrill of working in a high-growth startup!
What we are looking for:
1. Fluent spoken and written English communication
2. Good with Google Sheets/Excel
3. Strong Attention to Detail skills
4. Strong analytical skills and an ability to make solid decisions and evaluate campaign performance based on data
5. A bachelor's degree in Engineering would be preferred
6. Strong googling skills
7. Willingness to work from our office in Bavdhan, Pune
Your day-to-day responsibilities will include:
1. Identify relevant influencers on all social media
2. Dealing with everything about influencer marketing from A to Z: Briefing, negotiation, and managing influencer relations
3. Day-to-day account management, including the review of influencer trackers, reports, recaps, maintaining database invoices, budget management, revenue and engagement through attribution platform, etc
4. Managing ongoing influencer/brand ambassador programs
5. Uncover, experiment, and leverage new emerging channels and opportunities to accelerate growth
6. Engaging with top micro-influencers operating across different countries and platforms
Compensation: ₹5 - ₹10 L per year
Office Location: 2nd Floor, Malhar Building, Rohit Nagar, near Chandani Chowk, Bavdhan, Pune
3+ years of experience of Workday HCM configuration experience, across 2+ Workday modules (deployment experience
Key responsibilities
- Support with design/requirements workshops
- Lead on design/requirements workshops for smaller pieces of work (below 300 hours)
- Confident in configuring workday with the ability to reference Workday Community for clarity
- Ability to create effort estimates based on requirements
- Excellent problem solver
- Wants to master additional modules of Workday
- Support and mentor junior resource based in Portugal/UK
- Achieve a high level of utilisation
- Be consultative in their customer approach
3+ years of experience of Workday FINS configuration experience, across 2+ Workday modules and
2+ deployments
Key responsibilities
Lead and support with design/requirements workshops
Confident in configuring workday with the ability to reference Workday Community for
clarity
Excellent problem solver
Ability to create effort estimates based on requirements
Wants to master additional modules of Workday
Support and mentor junior resource based in Portugal/UK
Achieve a high level of utilisation
Be consultative in their customer approach
STATE IN CHARGE
Education
Any Bachelor Degree
Job Description
Establishing good relationships with Bank's LHO, RBO, DSH & Link Branches.
- Appointment of Kiosk operators in allocated URBAN locations.
- Responsible for ensuring completion & submission of documents at the Bank's office for opening CSPs.
- Ensuring proper selection of CSP location & Kiosk Operator with vision of business sustainability.
- Working towards increasing business performance of CSP's
- Controlling & monitoring of CSP's to avoid Frauds.
- Manages all state level activities and coordination .
- Representation at regional level offices as well as district level offices.
- Any other work; as and when required pertaining Financial Inclusion business
Requirement of Candidate:
1. Graduate
2. Min Exp. of 5 years
3. financial inclusion (BFSI) sector
4. Should have handled a team .
5. Computer Skills - Mails, MS Excel, MS Word.
6. Good Communication skills (English and local Language) - Written & Oral
Provide guidance, mentorship and effective knowledge management within the team to ensure profitability
#business
- Identify, assess and manage risks arising out of operational plan, design or delivery
- Manage multiple stakeholders and work closely with them.
- Ensure a balance with sometimes, competing needs and priorities
- Develop guidelines for effective reflection, learning, and change
- Work on the results from learning and reflection exercise to create best practices and introduce process improvements
Employment terms: Full time
Preferred Date of joining: Latest possible
Travel expenses & Mobile reimbursement: As per the team budget and requirement of the role.
Customer Success Specialist
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for
developing customer relationships to promote customer retention and loyalty. Who will
value and nurture the client-business relationship and will connect the company product to
the customer to maximize satisfaction? Someone who would be Reviewing the existing
customer accounts and customer satisfaction. And will focus on growing additional sources
of revenue and product reach within accounts.
Key Responsibilities :
The individual role that you’ll play in our team:
● To support the post-sales customer lifecycle as it relates to customer adoption,
on-going support, program optimization, and expansion.
● Create better modes of operations to make customer service easier for both team
members and customers.
● Pay attention to customer’s details and complaint
● Provide customer training and education on company products.
● Provide technical support to the customer, with the help of the Technical team
● Establish a successful account management routine.
● Create, manage and track customer data using online tools
● Develop and implement a well-planned customer on-boarding
● Support customer renewals, proactively identifying and prioritizing resources and
strategic value and renewal timeframe.
● Closely monitor the assigned Accounts; providing insight to Customers.
● To be responsible for customer retention and the prevention of churn across our
Customer base
● Focus on customer relationship management by helping them to upgrade to better
plans and get more revenue for the business.
What we want to see in the potential Candidate
● Ability to work on customer relationship management applications
● Quick learner and versatile.
● Must possess strong communication skills in English,---both written and verbal
● Excellent skills for communicating and relating with both team members and
customers
● Good interpersonal skills to create a cordial relationship with team members
● Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
● Have good to handle disputes and emergencies
● Must have a strong understanding of our Customers’ business objectives
● Ability to identify and articulate how solution supports achievement of the
Customers’ strategic business goals
● An excellent problem solver with strong analytical skills
● The ability to manage your time and plan your day effectively
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including
smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps
and content. It supports the management of Android, iOS, macOS and Windows 10 devices
and ensures streamlined device management operations with InterOps. Fusion of Endpoints
at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS devices
from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management
- Smart & quick learners.
- Min 12th Pass
- Excellent communication skills
- Proficient in computer operation
- Age between 18-22 years
Job Purpose: This Job Position usually administers to recover the payments from the defaulter clients within the stipulated period of time to maintain the cash flow of the company.
Industry- Heavy Machinery, Industrial Equipment, Construction, engineering, cement, metals
Primary Responsibilities:
- Undertake regular and frequent calls, site visits, follow-ups to implement remedial strategies and action plans agreed with Team Lead, for recovery.
- Initiate demand and reminding letters to all defaulting customers and review all credit files for proper documentation and monitoring.
- Obtain background information on all accounts assigned to the Recovery Team and especially customer information etc…
- Follow up on major debtors accounts assigned to ensure recoveries through calls, demand notices or any other appropriate means.
- Ensure accounts assigned to them are fully recovered.
- Prompt identification of unauthorized balances and follow up with clients on early warning and remedial action on the same.
- Daily call memo and progress report on negotiations with debtors in respect of repayment of indebtedness.
- Negotiations/meetings with customers who want payment work out options such as refinancing, rescheduling and restructuring
- Should have two-wheeler.
Skills & Knowledge:
-Relevant Experience 1 - 2 years experience in recovery or collection
-Proficient in MS Office(Excel Knowledge is Mandatory)
-Good Communication skills in Marathi, Hindi,& English
-Self Motivated & Go-getter
Employment Type: Full Time, Permanent
Education-
HSC/B.com/BBA/BA (any)
Location- Warje, Pune
Job Type: Full-time
Salary: ₹15,000.00 - ₹20,000.00 per month
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