11+ Voice of the customer Jobs in Pune | Voice of the customer Job openings in Pune
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Customer service and care of the customers
- By entering customer data in to the data base
- By updating customer information
- By handling customer telephone calls and making required activities
- By actively preventing terminations of contracts and reduce of purchased services
- By handling customer feedback and making required activities
- By making customer satisfaction surveys
- By follow up of first delivery to new customer
- By follow up of contract termination and final invoicing
- By making invoicing to customers
- By printing of delivery lists
- By archive of customer documents
project management.
Must have 2-3 Project implementation and more than one support experience in Oracle EBS R12
Expert level knowledge of Oracle Applications Framework, Oracle Workflow, Oracle Forms, Oracle Report, XML
Report, PLSQL
Functional knowledge in financial module like, GL,AP, AR PO, Project is must
Extensive use of oracle APIs and interfaces
Experience in performance tuning of the code
Experience in shell scripting.
Worked on Oracle Alert, AME, OAM ,DFF etc
Good to have ADF experience
Good to have ORDS experience
Good to have exposure in cloud technology.
Responsibilities
Act as a senior liaison between Business partners and IT communities
Facilitate cross-functional teams through business process and application initiatives from requirements definition
to prototyping, design, development, testing, training, and deployment.
Create technical designs to support business requirements.
Lead the development of technical solutions.
Communicate project status and escalate issues to management.
Develop and execute system test plans and scenarios.
Assist in preparing training materials for deployment of applications, modules, enhancements and bug fixes.
Assist in developing baseline datasets and reports to support testing of technical solutions
The business development executive will be primarily responsible for generating new business for the company alongside the Head of Global Business Development. Daily responsibilities will include:
- Lead generation via an existing network, B2B portals and other online/offline mediums
- Market research & analysis to figure out the obtainable market between the various geographies that we operate in
- Work collaboratively with the existing team and exhibit a solid pre-sales function, right from RFP, business analysis and submission of proposals.
- Identify sales tactics and close deals on a fast-paced level to gain maximum traction and growth in your success ladder
- Communicate with all the stakeholders and build a cohesive environment for teammates and the clients.
Pre-requisites -
1-2 years of experience working in an IT services-based organization
Profound knowledge of systems and new-age technologies used for delivering applications in current times
Graduate or Post Graduate from any Tier 1 institution across Pune/Mumbai or other locations
Excellent written, verbal and negotiation skills
Profound email & business language proficiency to communicate in the international market
Experience in servicing international clients across USA, UK, EU, Asia-Pacific & Middle-east
Flexibility to work across various time zones
This is a full-time position in the office. But hybrid with WFH twice a month can be allowed.
What do we offer?
Growth-led inclusive environment. Ideas to impact. Good compensation but great incentives. Travel skills are a must.


Job Summary:
Greenie Startup is seeking a highly motivated and experienced Backend Developer to join our team. The ideal candidate should have a strong understanding of NodeJS, Distributed Systems, MongoDB, React, and other backend languages. The candidate will be responsible for designing, developing, and maintaining backend applications for our platform.
Responsibilities:
● Develop and maintain backend services using NodeJS, MongoDB, and other backend languages
● Design and develop RESTful APIs for the platform
● Work with the team to develop scalable and fault-tolerant distributed systems
● Implement Authentication, Identity Management, and Authorization mechanisms for the platform
● Collaborate with the front-end team to integrate the backend services with the user-facing application
● Write clean and maintainable code with a focus on performance and scalability
Requirements:
● Bachelor's or Master's degree in Computer Science or a related field
● At least 5 years of experience in backend development
● Strong understanding of NodeJS, MongoDB, and other backend languages
● Experience with distributed systems and RESTful APIs
● Experience with React is a plus
● Strong understanding of Authentication, Identity Management, and Authorization mechanisms
● Familiarity with Firewall Security and other security mechanisms
● Strong problem-solving skills and attention to detail

Notice period should be immediate one.
portal.
• Responsible for the complete P/L, Sales, Operations, Inventory, pricing and gross
margins.
• Develop concept / brand attributes and positioning strategy in line with Global
guidelines.
• Responsible for developing the Sales targets with E Commerce portals and making
360-degree marketing plan to achieve the same
• Prepare the Periodic online marketing budget for the e-commerce key accounts and
with the management team and allocate budget to listings with the break up in
terms of season, campaign, media etc.
• Prepare design and plans for exclusive product ranges for e-commerce partners and
working closely with design, product and production team
• Recommend e-commerce (online) store promotions in consultation with the
marketing team and e-commerce portal.
• Ensure that all communication material required for the promotions is developed,
designed within the time frame specified.
• Recommend events specific to brand, product category and season.
• Ensure the listing of all live stock on the e-commerce portal.
• Manage appropriate product promotions on all E Commerce platforms in
collaboration with the Marketing team.
Skills / Requirements:
• Broad understanding of E-commerce business operations required
• E-Commerce -Sales/Sales Operation
• E-commerce Marketing
• E-commerce Ads : Amazon, Flipkart etc.
• Affiliate Marketing Management
• Deep understanding about Amazon Seller Central, Flipkart Seller Accounts.
1. Search for prospective business opportunities from new & existing clients in the key corporate client base focusing on the IT security segment.
2. Give technical presentations to the customers on the proposed solutions.
3. Develop new business through broad professional networking, create business leads in B2B by cold calls, capitalizee on external & internal leads.
4. Develop constructive & cooperative working rapport with clients & add value to these business relationships.
5. Research, gain & share deep insights of prospective clients & formulate business strategies, design solutions & product offerings to utilize opportunities.
6. Engage with the customers directly to understand the technical requirements & will revert with tech specs meeting customer expectations.
7. Create winning proposals with a clear focus to be able to win large deals.
8. Drive aggressive push in the category of the key account by ensuring high client acquisition rates consistently and servicing them well by ensuring high-quality support.

