ASM- Paper (North & West)

Key Responsibilities:

1. Application Development: Design and implement both client-side and server-side architecture using JavaScript frameworks and back-end technologies like Golang.
2. Database Management: Develop and maintain relational and non-relational databases (MySQL, PostgreSQL, MongoDB) and optimize database queries and schema design.
3. API Development: Build and maintain RESTfuI APIs and/or GraphQL services to integrate with front-end applications and third-party services.
4. Code Quality & Performance: Write clean, maintainable code and implement best practices for scalability, performance, and security.
5. Testing & Debugging: Perform testing and debugging to ensure the stability and reliability of applications across different environments and devices.
6. Collaboration: Work closely with product managers, designers, and DevOps engineers to deliver features aligned with business goals.
7. Documentation: Create and maintain documentation for code, systems, and application architecture to ensure knowledge transfer and team alignment.

Requirements:

1. Experience: 1+ years in backend development in micro-services ecosystem, with proven experience in front-end and back-end frameworks.
2. 1+ years experience Golang is mandatory
3. Problem-Solving & DSA: Strong analytical skills and attention to detail.
4. Front-End Skills: Proficiency in JavaScript and modern front-end frameworks (React, Angular, Vue.js) and familiarity with HTML/CSS.
5. Back-End Skills: Experience with server-side languages and frameworks like Node.js, Express, Python or GoLang.
6. Database Knowledge: Strong knowledge of relational databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB).
7. API Development: Hands-on experience with RESTfuI API design and integration, with a plus for GraphQL.
8. DevOps Understanding: Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes) is a bonus.
9. Soft Skills: Excellent problem-solving skills, teamwork, and strong communication abilities.

Nice-to-Have:

1. UI/UX Sensibility: Understanding of responsive design and user experience principles.
2. CI/CD Knowledge: Familiarity with CI/CD tools and workflows (Jenkins, GitLab CI).
3. Security Awareness: Basic understanding of web security standards and best practices.

We are looking for Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.  

Key Responsibilities:

- Drive franchise sales and onboard new franchise partners across India.  

- Present the franchise model and conduct multiple meetings to close deals.  

- Handle end-to-end legal documentation and ensure timely agreement signings.  

- Manage complete setup of franchise stores, ensuring seamless execution.  

- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.  

- Collaborate with the marketing team to align franchise sales efforts with promotional activities.  

- Provide regular progress reports to the Chief Executive Officer.  

- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.  

Qualifications & Skills:

- Proven experience in franchise sales or a similar role.  

- Strong understanding of franchise models, ROI, and break-even analysis.  

- Excellent communication, negotiation, and relationship-building skills.  

- Proficiency in handling legal documentation and agreements.  

- Ability to work under pressure and achieve sales targets.  

- Willingness to travel extensively.  

- Strong organizational and project management abilities.

Key Responsibilities:

• Provide day-to-day support for the Fiserv Signature platform, responding to issues, troubleshooting, and resolving technical problems efficiently.

• Collaborate with clients and internal teams to analyze, configure, and implement solutions on the Fiserv Signature platform.

• Assist in system upgrades, patches, and maintenance activities to ensure the platform remains secure and up to date.

• Conduct detailed investigations to identify root causes of issues and propose effective solutions.

• Support client onboarding, data migrations, and customizations as needed.

• Document issues, resolutions, and procedures to maintain a knowledge base for the support team.

• Provide training and guidance to end-users regarding system features, functionalities, and best practices.

• Work with vendors or Fiserv support for escalation of unresolved issues and coordination of system fixes.

• Identify areas of improvement within the platform and collaborate with the development team to implement solutions.

• Perform system monitoring and performance checks to ensure optimal platform performance.

• Assist in testing new features and updates prior to production rollout.

• Keep clients updated on progress, ensuring a high level of customer satisfaction.

Secondary Skill

Bachelor’s degree in information technology, Computer Science, Business, or a related field (or equivalent work experience).

• Proven experience supporting Fiserv Signature or similar banking/financial services platforms.

• Strong technical proficiency in troubleshooting and resolving system-related issues.

• Familiarity with banking systems, transactions, and financial software.

• Understanding of system architecture, integrations, and workflows in relation to Fiserv Signature.

• Excellent communication skills, both written and verbal.

• Strong problem-solving and analytical abilities.

• Ability to work independently and as part of a team.

• Experience in project management and working with cross-functional teams.

Preferred Qualifications:

• Certification in Fiserv Signature or similar platforms.

• Experience with database management (SQL, Oracle, etc.).

• Experience with web services, APIs, and integrations.

• Familiarity with Agile or Scrum methodologies.

Skills and Attributes:

• Technical troubleshooting and analytical thinking.

• Strong interpersonal skills with the ability to work with clients at all levels.

• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.

• Attention to detail and the ability to work with precision

PRINCIPAL RESPONSIBILITIES :

1.      Inbound/Outbound Call Handling

2.      Email/Ticket Handling

3.      Escalation Handling

4 Data handling/managing

 CRITICAL SKILLS REQUIRED :

1.      Good listening skills

2.      Good problem solving skills

3.      Good English written skills

4.      Good learning abilities

5.      Good spoken English/Hindi skills

Good MS Excel & MS Word skills

-Marketers are responsible for planning, creating, and executing marketing campaigns to expand their company’s reach and potential customer pipeline.

- A marketing job description should include the necessary qualifications, responsibilities, and skills required for success in the role.

• Looking to grow your marketing team? As you embark on the hiring process, don’t neglect the importance of providing clear, well-written job descriptions for your team’s open roles.

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What you need to have: