11+ Voice of the customer Jobs in Delhi, NCR and Gurgaon | Voice of the customer Job openings in Delhi, NCR and Gurgaon

ROLES AND RESPONSIBILITIES:

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

• Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
• Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
• Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
• Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
• Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
• Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

IDEAL CANDIDATE:

• Total experience 8+ Yrs
• 8+ years of experience as a technical account manager, publisher ops role or similar role, with experience in the AdTech, digital media, programmatic advertising space
• Strong hands-on expertise working with top SSP platforms and publisher accounts
• Strong understanding of programmatic technology, SSPs, and the AdTech ecosystem, comfortable explaining technical concepts in clear, accessible language
• Skilled in building and nurturing client relationships, with a strong commitment to costumer success and satisfaction
• Demonstrated ability to think on your feet, solve technical issues in real time, and effectively address client concerns
• Exceptional presentation skills, with the ability to engage diverse audiences and adapt content to client needs
• Team player with ability to work collaboratively with sales, customer success, and product teams
• Adaptable and able to thrive in a dynamic, fast-paced environment
• Bachelor's degree

PERKS, BENEFITS AND WORK CULTURE:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

We are seeking a dynamic and detail-oriented HR Recruiter to manage our end-to-end recruitment process. The ideal candidate will have a strong understanding of talent acquisition strategies, excellent interpersonal skills, and the ability to build relationships with both candidates and hiring managers.

Key Responsibilities

• Manage the full recruitment life cycle, from job posting to onboarding.
• Partner with hiring managers to identify staffing needs and develop job descriptions.
• Source potential candidates through online channels (e.g., LinkedIn, job boards, social media).
• Screen resumes, conduct interviews, and assess candidates’ qualifications.
• Coordinate and schedule interviews between candidates and hiring teams.
• Maintain candidate databases and recruitment reports.
• Build a talent pipeline for current and future hiring needs.
• Ensure a positive candidate experience throughout the hiring process.
• Stay updated on industry trends and best recruitment practices.
• Ensure compliance with labor laws and internal policies during recruitment.

About Selectvia

Selectvia is an e-commerce SaaS platform that enables online sellers to create one shareable link for product listings across multiple platforms, delivering a unified buying experience and simplifying how brands drive traffic and conversions.

We help merchants reduce link chaos, streamline multiple sales channels, and improve conversion journeys from social and marketplace traffic.

Role Overview

We’re looking for a Content Writer with proven experience in SaaS and e-commerce product / marketing content — someone who can craft clear, compelling content that translates Selectvia’s linking-and-multichannel value proposition into business-friendly language.

You will produce content for Selectvia itself as well as its clients, helping brands tell their story around link-consolidation, multi-channel selling, and traffic-to-conversion flows.

Key Responsibilities

• Write SEO-optimized blogs, website copy, case studies, feature-explainers, and social media content around e-commerce SaaS, linking solutions, and conversion optimisation.
• Develop client-facing content for e-commerce brands: product storytelling, marketplace listing guidance, ad copy, campaign landing pages.
• Translate Selectvia’s key messages — such as “one link for multiple platforms”, “immersive buyer experience”, “drive Instagram traffic to your stores”. selectvia.com
• Work closely with marketing, design, growth and client teams to ensure brand voice consistency, alignment with business objectives, and measurable outcomes (traffic, link clicks, conversions).
• Research relevant keywords, topics, and competitor content in the SaaS + e-commerce space to maintain thought leadership and content relevance.
• Create short-form content and captions for LinkedIn, Instagram and other social channels geared towards both SaaS-buyers (brands/merchants) and D2C sellers.

Requirements

• 1–3 years of content writing experience focused on SaaS, martech, or e-commerce industries.
• Strong capability in crafting marketing-led content, with excellent command of English writing, clarity of messaging, and storytelling.
• Comfort writing for both B2B (e-commerce platforms / SaaS) and B2C (e-commerce brand) audiences.
• Familiarity with SEO principles, digital sales funnels, and multi-channel commerce linking.
• Prior experience writing content about link-distribution, marketing automation, social-to-commerce journeys or marketplace selling is a strong plus.
• Bonus: Experience using AI writing assistants, analytics tools, or content optimisation platforms.

What You’ll Get

• A chance to work in a fast-growing SaaS environment focused on e-commerce enablement.
• Exposure to multiple e-commerce clients / brands and diverse content formats (blogs, case studies, ad copy, social) under one roof.
• Opportunity to shape and own brand narratives around linking, conversion and growth.
• Growth potential in content and marketing roles as the company scales.

REQUIRE TRAVEL EXECUTIVE

SKILLS- RESERVATION, TICKETING, PACKAGES

GENDER- MALE

EDUCATION- GRADUATE

EXPERIENCE- 3 YEARS

LOCATION- PITAMPURA, DELHI/Mumbai

SALARY –UPTO 40K

• Act as a key point of contact to the Business Transformation Services, Business Analysis, and Functional Architecture and Solution Architecture groups throughout the implementation
• Interface with business stakeholders to determine key design/process decisions, and contribute to overall delivery plan.
• Deliver assigned tasks complete and on time as designated by the Programme Office to ensure smooth progress of the implementation.
• Contribute and take ownership for various project related tasks / planning activities as the programme evolves

• Knowledge and Practical experience of Project Management methodologies – ability to configure delivery work stream frameworks to progress timelines and delivery milestones
• Demonstrate ability in planning consulting/functional work & ownership of project outcomes

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30AM-7:30PM/11AM-8PM

Location-Pune,Kolkata,Mumbai,Noida

Website: www.ufaber.com

Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications. 

Role and Responsibilities-

• Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
• Scheduling free demo lectures for the students.
• Doing post demo calls and closing sales.
• Maintaining a pipeline of all sales administration using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.
• Flexible to work on additional days and hours.

What we offer you-

Fixed Pay-3LPA

Performance based incentives-2 to 3LPA

Total Pay-5 to 6LPA

Inshorts is looking for people to work as Proofreaders in the English Editorial Team. Eligibility criteria include an experience of 0-2 years for the post in the field of English media.

Location: Noida

CTC: 100% hike on current CTC

Responsibilities: 

>Checking for spelling and grammatical mistakes in the headlines and body copies

>Verifying all the facts in a particular story before publishing

>Checking for the authenticity and accuracy of images used for shorts

>Making sure that any story is not repeated

>Have to look after the growth of the concerned team while adding to the overall growth of the company 

Desired Skills/Qualification:

>Strong command over the English language

>General awareness

>Good at spotting mistakes

>Sound logical skills

>Experience of 0-2 years

Company Profile:

Inshorts is a content consumption and discovery app which provides news and other content in 60 words. It was started in 2013 with the aim of keeping people informed by presenting news in an easily consumable format. It is the highest-rated news app on Google Play Store.

Roles and Responsibilities

• Must be self-driven and motivated
• Proficient in writing quality, efficient and performant code for iOS app, using Swift
• Follow right architecture and design patterns
• Aware of the agile working environment
• Document design/technical guidelines and spread knowledge across teams
• Responsible for self/peer code reviews
• Viable suggestions with clear understanding of iOS fundamentals 

Requirements :
(Must have skills) 

• Swift (1+ years)
• iOS Fundamentals
• MVVM/VIPER (1+ year)
• SOLID principles
• Third party integrations likes google map, firebase, Analytics
• Know about push notification & deep linking

(Good to have Skills) 

• RxSwift
• SwiftUI
• Swiftgen or any other dependency injection framework
• GCD/OperationQueue
• Core Data
• Performance Optimization (Launch time, App Size, Network)
• XCTest or any other UT framework
• Solved a core level problem (at least 1)
• Have built your own library
• Any apps that have been submitted to app store

• Work with other developers to ensure that the website is functional and visually appealing.
• Liaise with the client to gauge their needs and expectations.
• Plan the layout of the website.
• Ensure that the website is optimized for various devices.
• Use analytics to test client enjoyment.
• Building reusable code and libraries for future use.
• Implementation of security and data protection.

Requirements:

• Experience should be at least 3 Years
• Should be good in UI
• Should be proficient in Typescript, React Native and React Js
• Proficiency in HTML, JavaScript, jQuery, and CSS.
• Good interpersonal skills.
• Understanding of key design principles.
• Good problem-solving skills.
• Would prefer to have someone from the gaming industry/poker industry or someone who is interested in the poker game development