11+ Voice of the customer Jobs in Delhi, NCR and Gurgaon | Voice of the customer Job openings in Delhi, NCR and Gurgaon
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ROLES AND RESPONSIBILITIES:
We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.
- Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
- Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
- Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
- Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
- Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
- Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement
IDEAL CANDIDATE:
- Total experience 8+ Yrs
- 8+ years of experience as a technical account manager, publisher ops role or similar role, with experience in the AdTech, digital media, programmatic advertising space
- Strong hands-on expertise working with top SSP platforms and publisher accounts
- Strong understanding of programmatic technology, SSPs, and the AdTech ecosystem, comfortable explaining technical concepts in clear, accessible language
- Skilled in building and nurturing client relationships, with a strong commitment to costumer success and satisfaction
- Demonstrated ability to think on your feet, solve technical issues in real time, and effectively address client concerns
- Exceptional presentation skills, with the ability to engage diverse audiences and adapt content to client needs
- Team player with ability to work collaboratively with sales, customer success, and product teams
- Adaptable and able to thrive in a dynamic, fast-paced environment
- Bachelor's degree
PERKS, BENEFITS AND WORK CULTURE:
- Competitive Salary Package
- Generous Leave Policy
- Flexible Working Hours
- Performance-Based Bonuses
- Health Care Benefits
ROLES AND RESPONSIBILITIES:
- Work with the design team to create user-friendly experiences for our enterprise SaaS product.
- Develop, maintain, and enhance our design system to ensure consistency and scalability.
- Work closely with PMs to research and study online and translate insights into design solutions.
- Create prototypes, and high-fidelity UI designs that align with solutions needed.
- Collaborate with engineers to ensure seamless implementation of designs.
- Iterate on designs based on feedback, user testing, and analytics.
IDEAL CANDIDATE:
- 3+ year of experience as a Product Designer, ideally in a SaaS environment.
- Strong portfolio showcasing your experience with enterprise software design.
- Proficiency in design systems and Figma, UI/UX best practices, and modern design tools (Notion, Framer, Webflow, Builder.io, Lovable, Replit, Zapier etc.)
- Solid understanding of accessibility and usability principles.
- Ability to communicate and collaborate effectively with cross-functional teams.
- A passion for crafting delightful and functional user experiences.
SHOULD ALSO HAVE:
- Experience working in B2B or enterprise SaaS products.
- Familiarity with analytics tools and data-driven design decisions.
WHAT TO EXPECT?
- Work on a cutting-edge next-gen enterprise SaaS product.
- Collaborate with a team of top-tier designers and technologists.
- A culture that values creativity, innovation, and continuous learning.
- 6 days' work week (Saturday WFH)
- On Location (New Delhi/ Gurugram or Dubai)
Role & responsibilities
Market research and analysis
Lead generation
Sales support
Client relationship management
Administrative support
Marketing and outreach
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Looking for a techno-functional experience in SAP MDG for the following data objects: material, vendor, customer, GL, PC,CC with the core expertise in data replication using Web services method and well verse with migration processes.1. Key MDG Objects: Material master data Customer master data Vendor master data 2. Data migration Coordinate migration activities such as data mappings, data replication, data migration, preliminary data validation, coordinate bug fixing with migration 3. Communication Outstanding data migration skills from technical perspective Proven experience in SAP integrations from one SAP S/4 HANA to another Its mandatory for the consultant to have replication experience for large volume of data using web service |
Role: SCM Ops Lead
Location: Sultanpur, Delhi
About the company:
They are are building a data and technology-driven, driver-centric platform to electrify last mile mobility in the country.
Our Fi-Ne-Tech platform is easing electric mobility adoption by solving three major problems for drivers: access to credit, low earnings, and poor asset life.
It is one stop solution of easy financing, predictable asset management and wider distribution network of energy and service will be powering a community of million drivers towards financial security.
Scope of Work
1. The incumbent will be responsible for stitching the process for fulfilling the demand
2. Have full hold on warehousing, products being handled, inventory management
3. Supply/demand planning, preparing and forecasting for future demands, maintaining MoQ
4. Logistics management for inbound and outbound transportation of materials
Reporting: Head of Customer Success
Growth Path:
With the zeal to learn and grow, the person can delve into any of the following roles and more:
1. Supply Chain Manager
2. Logistics/Inventory Manager
3. Procurement and Process Manager
So, if you are
● Great with coordination and documentation
● Understand the concept of ‘ZERO’ inventory
● Smart enough to forecast and manage the supplies as per demand
● And negotiation is your key skill
JavaJava Developer/Software Developer
Experience: 3 - 7 years
Qualification: MCA/B.Tech
Vacancy: 10
Roles and Responsibilities
- Contribute to all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
- Skill Set: Springboot Framework, Java
Note – Only candidate ready to join immediately can apply.
- Owning the ecommerce website of the brand.
- Managing the overall user experience, including site navigation, content development, checkout funnel, and promotional campaigns.
- Being a key component in developing the effective planning and execution of an ecommerce strategy, working cross-functionally with teams to ensure quality and timely publishing of all web content.
- Participating in building and directing a team of ecommerce professionals that can effectively help in developing and executing creative ecommerce solutions.
- Directing integrated campaigns that will deliver an increase in conversion rates, overall order size, and managing margin performance across a variety of product lines.
- Owning and managing Internet marketing solutions, social media integration, search engine optimization (SEO), and other monitoring methodologies and analytics.
- Providing thought leadership, innovation, and process optimization initiatives such as implementing ecommerce software and other industry best practices.
- Identifying new areas of ecommerce opportunities beyond current brand offering.
What you need to have:
- A seasoned professional in the digital retailing market or business-to-consumer (B2C)
- Experience in managing own ecommerce venture platforms will be a plus
- Experience in consumer based startup or D2C vertical of FMCG
- Expertise in the industry and product
- Strong communication skills and ability to work in a team
- Developing and designing online and email marketing campaigns
- Experience in Affiliate marketing, Knowledge of SEO, Digital Advertising: Google Ads, Facebook Ads
duration - 4 months
skills - canva , UI/UX , designing, creative writing, english proffiency (written and spoken)
experience - freshers/graduates can apply
stipend- 5000
This a Delhi based internship which will be conducted in hybrid mode.
Responsibilities
· Strengthen our relationship with clients and company partnerships
· Plan and execute campaigns and events
· Track, analyze and report the success of those campaigns and events
· Create online and offline marketing content
· Empower the sales team with marketing content and campaigns that help drive sales
Qualifications
· 2-3 years' of marketing experience
· BS/BA in Marketing or a related field of study
· Excellent writing and communication skills
Android Development
KotlinJavaResponsibilities:
- User-centric development of high-quality code that is maintainable and testable
- Utilize flutter to design and build complex applications
- Create custom packages in flutter by employing the functionalities as well as the APIs accessible in native Android and iOS
- Create and translate the designs as well as the wireframes into high-quality responsive UI code
- Design and develop architecture as well as testable, viable, and functional software by using MVC & MVVM to implement new features and meet product requirement
- Determine and solve any issues present in the system and propose your ideas in terms of new features and improvements needed in the new system
- Propose ideal Data Structure keeping in mind space and time complexity
- Stay up-to-date with the industry trends and best practices
- Keep the Scrum Team up-to-date by updating and managing the code and the project on Git
- Make sure security rules are being followed while building the application
- Ensure, through validation of the cloud system, that new changes are not affecting the security of the backend server
- Maintain software throughout product lifecycle including design, development, verification & bug fixes
- Coordinate with the respective teams for bug fixing and ensure we have a stable product
- Be part of the core team developing new app features while focusing on improving our existing code
- Self-starter with excellent analytical, communication, and problem-solving skills
Basic Qualifications (Required Skills/Experience):
- At least 2 years of experience in mobile app development
- Experience with Flutter Development (or any other alternative like Kotlin, React native, Xamarin, Cordova, ionic etc) is a must
- Experience shipping two or more Android and/or iOS based applications utilizing hybrid technologies (flutter, ionic framework, react native, Xamarin)
- While focus is on hybrid, a solid native coding background in either Android or iOS is a must
- Experience in developing cross-platform mobile applications for Android (Java/Kotlin) iOS (Swift/Objective C), or other cross platform frameworks like React native or Xamarin
- Experience with Futter. This should include from making responsive UIs to efficiently query data and also manage states in an optimized manner
- Experience working in an Agile Environment
Preferred Qualifications (Desired Skills/Experience)
- Passionate about creating and refining great mobile user experiences
- Knowledge of JavaScript, React.js is a plus
- Knowledge of web technologies, HTML5, CSS, JavaScript is a plus
- Knowledge of mobile application security best practices is a plus
- Programming experience in Microsoft Stack (Strong C#, ASP.NET Web forms, Web API, SQL Server) is a plus
- Expertise in deploying hybrid applications across iOS App Store and Google Play App Store is a plus
Python
C++
C#Experience in Object-Oriented design and Multithreaded programming
Strong analytical and problem solving skills
Strong understanding of computer systems e.g. operating systems, networks, performance optimization, etc
Degree in Computer Science or Computer Engineering or related field
Independent team player with an eye for details and report on status and planning of own work.
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