11+ Voice of the customer Jobs in Delhi, NCR and Gurgaon | Voice of the customer Job openings in Delhi, NCR and Gurgaon

ROLES AND RESPONSIBILITIES:

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

• Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
• Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
• Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
• Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
• Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
• Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

IDEAL CANDIDATE:

• Total experience 8+ Yrs
• 8+ years of experience as a technical account manager, publisher ops role or similar role, with experience in the AdTech, digital media, programmatic advertising space
• Strong hands-on expertise working with top SSP platforms and publisher accounts
• Strong understanding of programmatic technology, SSPs, and the AdTech ecosystem, comfortable explaining technical concepts in clear, accessible language
• Skilled in building and nurturing client relationships, with a strong commitment to costumer success and satisfaction
• Demonstrated ability to think on your feet, solve technical issues in real time, and effectively address client concerns
• Exceptional presentation skills, with the ability to engage diverse audiences and adapt content to client needs
• Team player with ability to work collaboratively with sales, customer success, and product teams
• Adaptable and able to thrive in a dynamic, fast-paced environment
• Bachelor's degree

PERKS, BENEFITS AND WORK CULTURE:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

Job Role: Wealth Management Associate.

Job Location: Gurugram (Onsite)

Job Type: Full Time.

Relevant Experience:

• Minimum 6 months experience in wealth management operations, equity research, or investment advisory support.
• Exposure to equities, ETFs, mutual funds, and crypto instruments.
• Experience in portfolio analysis, market research, and client reporting.
• Familiarity with corporate actions, dividends, NAV movements, and financial statements.
• Experience working with RM teams / PMS / AIF setups preferred

Key Skills:

• Capital markets & investment products knowledge
• Equity & fund analysis
• Financial statement analysis
• Advanced Excel & MIS
• NISM certification preferred

Social Media Executive | The Brand Concierge

📍 New Delhi | Full-Time | On-site

💰 Salary: ₹2.4 – ₹3.6 LPA

About the Role

The Brand Concierge, a Delhi-based 360° marketing agency, is looking for a Social Media Manager to join our growing team. We are seeking a creative, organized, and execution-focused professional with experience in managing lifestyle-focused brands.

Candidates with prior experience in Fashion, Beauty, Jewellery, Home Décor, Luxury, or Lifestyle brands will be preferred.

Key Responsibilities

• Plan and manage social media content calendars across platforms
• Write engaging captions and content aligned with brand objectives
• Coordinate brand shoots, influencer collaborations, and campaign execution
• Manage client communication and participate in client meetings
• Coordinate with designers, creators, and internal teams for timely deliverables
• Monitor trends, engagement metrics, and platform performance
• Create basic creatives using Canva and assist with content creation, videography, and reels

Requirements

• 1–2 years of experience in Social Media Marketing, Digital Marketing, or Account Management
• Prior agency experience is preferred
• Experience working with Fashion, Beauty, Jewellery, Lifestyle, Luxury, or Home Décor brands is a strong advantage
• Proficiency in Canva, CapCut, InShot, AI tools, and content creation platforms
• Strong communication, coordination, and project management skills
• Portfolio/work samples are mandatory
• Must own a laptop

Preferred Skills

• Influencer marketing and campaign management
• Content strategy and trend spotting
• Basic video editing and reel creation
• Client servicing and stakeholder management

To Apply:

Share your resume along with your portfolio/work samples showcasing relevant social media campaigns and content.

Required - Sales Head - Solar PV Industry

Location: SURAT, Gujarat, India

Industry- solar PV Module

4-6 years of experience, must be experienced in the solar PV Module industry only."

Job Description:

We are currently seeking a highly motivated and experienced Sales Head to lead our sales team in the solar PV industry. As the Sales Head, you will be responsible for overseeing all aspects of our sales operations, driving revenue growth, and expanding market presence. This role requires a strategic thinker with a proven track record of success in sales leadership and a deep understanding of the solar energy sector.

Key Responsibilities:

1. Develop and implement comprehensive sales strategies to achieve company objectives and revenue targets in the solar PV industry.
2. Lead, mentor, and motivate a team of sales professionals, providing guidance, support, and training to maximize their potential and performance.
3. Establish sales objectives, quotas, and KPIs in alignment with organizational goals, and monitor team progress towards meeting and exceeding targets.
4. Identify new business opportunities and market segments for expansion, leveraging industry trends, customer insights, and competitive intelligence.
5. Build and maintain strong relationships with key clients, partners, and stakeholders, representing the company as a trusted advisor and solution provider.
6. Collaborate cross-functionally with marketing, product development, and operations teams to drive product innovation, enhance customer value propositions, and optimize sales processes.
7. Stay abreast of industry developments, regulatory changes, and emerging technologies, providing strategic insights and recommendations to senior management.
8. Prepare and present regular sales reports, forecasts, and performance analyses to executive leadership, highlighting achievements, challenges, and opportunities for improvement.
9. Lead by example through active participation in sales activities, customer meetings, and industry events, fostering a culture of excellence, integrity, and continuous improvement within the sales organization.

Qualifications:

1. Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.
2. 4-5 years of progressive experience in sales leadership roles, preferably in the solar PV industry or renewable energy sector.
3. Demonstrated success in developing and executing strategic sales plans, driving revenue growth, and achieving business objectives.
4. Strong leadership and team management skills, with the ability to inspire, motivate, and empower individuals to excel in a fast-paced and competitive environment.
5. Excellent communication, negotiation, and interpersonal skills, with a customer-centric approach and a focus on building long-term relationships.
6. Proven analytical abilities, with the capacity to analyze market data, identify trends, and develop actionable insights to inform decision-making.
7. Proficiency in CRM software, sales analytics tools, and Microsoft Office suite for sales tracking, reporting, and forecasting purposes.
8. Willingness to travel as needed to meet with clients, attend industry conferences, and visit regional offices.

About the Role

We are looking for a DevOps Engineer to build and maintain scalable, secure, and high-

performance infrastructure for our next-generation healthcare platform. You will be

responsible for automation, CI/CD pipelines, cloud infrastructure, and system reliability,

ensuring seamless deployment and operations.

Responsibilities

1. Infrastructure & Cloud Management

• Design, deploy, and manage cloud-based infrastructure (AWS, Azure, GCP)

• Implement containerization (Docker, Kubernetes) and microservices orchestration

• Optimize infrastructure cost, scalability, and performance

2. CI/CD & Automation

• Build and maintain CI/CD pipelines for automated deployments

• Automate infrastructure provisioning using Terraform, Ansible, or CloudFormation

• Implement GitOps practices for streamlined deployments

3. Security & Compliance

• Ensure adherence to ABDM, HIPAA, GDPR, and healthcare security standards

• Implement role-based access controls, encryption, and network security best

practices

• Conduct Vulnerability Assessment & Penetration Testing (VAPT) and compliance

audits

4. Monitoring & Incident Management

• Set up monitoring, logging, and alerting systems (Prometheus, Grafana, ELK,

Datadog, etc.)

• Optimize system reliability and automate incident response mechanisms

• Improve MTTR (Mean Time to Recovery) and system uptime KPIs

5. Collaboration & Process Improvement

• Work closely with development and QA teams to streamline deployments

• Improve DevSecOps practices and cloud security policies

• Participate in architecture discussions and performance tuning

Required Skills & Qualifications

• 2+ years of experience in DevOps, cloud infrastructure, and automation

• Hands-on experience with AWS and Kubernetes

• Proficiency in Docker and CI/CD tools (Jenkins, GitHub Actions, ArgoCD, etc.)

• Experience with Terraform, Ansible, or CloudFormation

• Strong knowledge of Linux, shell scripting, and networking

• Experience with cloud security, monitoring, and logging solutions

Nice to Have

• Experience in healthcare or other regulated industries

• Familiarity with serverless architectures and AI-driven infrastructure automation

• Knowledge of big data pipelines and analytics workflows

What You'll Gain

• Opportunity to build and scale a mission-critical healthcare infrastructure

• Work in a fast-paced startup environment with cutting-edge technologies

• Growth potential into Lead DevOps Engineer or Cloud Architect roles

Requirements

At least 5+ years of experience as a Product Designer, User Researcher or comparable role

1. Bachelor's/Master's degree in Interaction/ Experience/ Visual/ Product design or related field
2. Must have worked on large projects as an individual or in the team for mobile and web-based platforms
3. Experience of working cross-functionally in agile framework with design, product management, and engineering
4. Expertise in digital design tools (Figma, Invision, etc) and well-versed in design systems, pattern libraries, and

design methodologies.

1. Good command over visual design and knowledge of the design process
2. Portfolio of previous work must be presented incorporating product/design/sketches that demonstrate an

understanding of design thinking, wireframing, interaction design, visual design, and best practices.

Roles and responsibilities

Candidate should be able to manage cross-functional products

1. Candidate should be responsible for research and discovery of assigned product verticals

- creating user journey, user persona, user scenarios, user stories, page flows, and document them and share with

experience designers, PMs, and engineers.

- design and develop design thinking for assigned projects and uplift associate designers skills

1. Candidate should be able to manage and execute interface design for assigned product verticals

- visualize and prototype ideas to communicate concepts, conveying design ideas via sketches, wireframes, hi-

fidelity mockups, prototypes, and/or animations

- design and develop design system for assigned projects and uplift associate designers skills

- communicate with associates designers to convert ideas into high fidelity design

1. Candidate should be able to manage and execute usability testing of assigned product vertical

- conduct usability testing and responsible for writing interview scripts.

• Perform installation, setup, and configuration of hardware such as x86-based servers, NAS storage systems, Troubleshooting capabilities of Windows Server OS, Sound knowledge of AD, DNS, Group policy etc, tape drives and tape libraries, LAN switches (Layer 2 and Layer 3), desktop computer and notebooks.
• Perform installation, setup, and configuration of server and desktop operating systems, such as Microsoft Windows Server 2016, 2019 and newer, Microsoft Windows 10 and newer, Linux (Red Hat Enterprise Server, SUSE Linux Enterprise Server), standard applications on desktops such as Microsoft Office 365, email clients, antivirus clients, encryption etc.
• Upgrade hardware components such as hard disks, memory, I/O adapters in servers and storage systems.
• Upgrade Operating Systems and install patches and troubleshooting of OS.
• Perform installation, setup, and configuration of data backup / restore solutions such as Symantec Backup Exec / NetBackup, and able to provide advice to customers on backup policies.
• Remote operation of Data centre
• Knowledge of LAN, WAN, IP segments, basic installation of Firewall, L3/L2 switches, router etc will be added advantage
• To find out and understand the detail requirements of configuration settings from customers before installation and configuration starts.
• To coordinate and manage the progress of the installation and implementation of projects.

• Working in high paced competitive stock trading environment with core web app development, scripting, data interpretation and manipulation skills
• Designing, creating and maintaining our in-house software for business requirements
• Work on innovative ideas to improve the user experience of our internal systems and applications which are used by the trading teams
• Improve on existing tools to make trade monitoring systems robust and more reliable

Ideal candidate should have:

• Engineering degree in Computer Science (preferred) or any other discipline
• Experience on Python web app development (Preferably Django)
• Ability to work as a full stack developer
• Experience in Shell/Perl or Python scripting
• Prior experience of Linux or Unix based operating systems
• Ability to create automation scripts
• Experience/Knowledge of financial industry
• Ability to work in fast paced environment under pressure and manage multiple high priority projects
• Willingness to learn and work on new technologies
• Excellent communication skills

Associate Lawyer has to complete extensive case-related research into relevant case laws for a particular case. They must plan and present arguments in a court of law.

Also, Associate Lawyer is responsible for keeping everyone – from firm's senior advocates to clients – updated of the progress of a case by creating reports as well communicating verbally.