2+ Voice of the customer Jobs in Delhi, NCR and Gurgaon | Voice of the customer Job openings in Delhi, NCR and Gurgaon
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Remote, Bengaluru (Bangalore), Mumbai, Mohali, Indore, Gurugram, Delhi, Noida, Ghaziabad, Faridabad
0 - 2 yrs
₹2L - ₹4L / yr
Customer Support
Customer Service
Voice of the customer
- Experience: Freshers or any experience
- Education: Graduates only
- Shift: Rotational Day shift
- Week Off: 1 rotational week offs
- Language: English, Hindi, Marathi, Tamil, Telugu, Malayalam
- Salary: ₹21,000 per month
- Rounds: HR, Ops, Versant
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Faridabad, Delhi
0 - 2 yrs
₹1L - ₹2.5L / yr
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
+4 more
Job Title: Customer Support Executive
Location: FBD One Complex, 202A, Second Floor, Sector 37, Faridabad
Landmark: Near Badarpur Metro Station
Salary: ₹14,000 – ₹16,000 per month
Working Days: 6 Days a Week (No Weekends Off)
Job Description:
We are hiring a Customer Support Executive who will be responsible for handling customer queries across calls, chats, and emails, and managing service bookings effectively.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, chat, and email
- Resolve customer issues with empathy and professionalism
- Book services and update customer records accurately
- Follow up on pending queries and ensure timely resolution
- Coordinate with internal teams to ensure smooth service delivery
- Maintain a positive, customer-first attitude at all times
Requirements:
- Good communication skills (Hindi & English)
- Basic computer knowledge and typing speed
- Ability to handle pressure and multitask
- Previous experience in customer service is a plus, but freshers can also apply
- Must be comfortable working weekends with a weekday off
Benefits:
- Fixed salary between ₹14,000 – ₹16,000/month (based on experience)
- Growth opportunities in a fast-growing startup
- Comfortable work environment near metro connectivity
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