11+ Tosca Jobs in Mumbai | Tosca Job openings in Mumbai

Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.

The organization is a radically open-minded company that is scaling fast. They are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Teammates can have open, honest discussions that drive the company toward the mission. The company is in a stage of fast growth that will continue to open up new challenges and opportunities for the teams.

They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.

What does the role entail:

• Design and implement test automation frameworks to ensure that the testing process is efficient, effective, and can be maintained over time.

• Analyse test results to identify areas for improvement in our educational product. You will work closely with the development team to identify and resolve any issues.

• Collaborate with other teams, such as development, product management, and user experience, to ensure that the testing process is integrated with the overall product development process

• Work to continuously improve the testing process, identifying opportunities to streamline and automate testing tasks.

Responsibilities:

• Design, develop, and implement comprehensive test plans and strategies for software products.

• Write, execute, and maintain automated test cases using a Selenium with Java and commercial automation tool (e.g.TestComplete, UFT, etc.).

• Evaluate and recommend automation tools and technologies and continuously assess their effectiveness.

• Work with stakeholders to define project requirements, timelines, and deliverables.

• Develop and implement automation standards and processes.

• Write code to automate the testing process, including the creation of test harnesses, stubs, and drivers.

• Collaborate with developers to identify areas for improvement in the development process.

• Understand how all components and interfaces of the product work together.

Must have skills:

• Bachelor's or master's degree in computer science, Information Technology, or a related field.

• 5 years of experience in the automation testing field.

• Strong coding and scripting skills in one or more OOPs programming languages (Java, Python, JavaScript, C#).

• Experience with enterprise commercial automation tools (Codeless tool) like TOSCA, TestComplete, Katalon, UFT etc.

• Expertise in Selenium WebDriver with Java Mandatory.

• Automation experience with CRM/ERP applications like Microsoft Dynamics 365.

• Experience in writing clear, concise and comprehensive test plans, test cases and test scripts.

• Practical experience in all types of testing including exploratory, functional and non-functional testing such as performance, reliability and security.

• Experience utilizing and testing web services, especially REST services.

• Familiar with build and continuous integration tools like Jenkins, Azure DevOps.

Responsibilities-

• Writing back-end code & front –end code and building efficient Java modules
• Contribute in all phases of the development lifecycle, Write well designed, testable, Design, build, and maintain efficient, reusable, and reliable Java code code
• Help maintain code quality, organization, and automatization
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Translate application storyboards and use cases into functional applications
• Ensure the best possible performance, quality, and responsiveness of the applications
• Identify bottlenecks and bugs, and devise solutions to these problems
• Align with organizational security protocols and data protection requirements and
• Implement the required feature
• Participate in all phases of the SDLC

Skills and Experience-

• BS/MS Degree in Computer Science, Engineering or a related subject
• Hands-on experience in designing and developing applications using Java EE platforms
• Object-oriented analysis and design using common design patterns.
• Profound insight of Java and JEE internals (Class loading, Memory Management, Transaction management, etc.)
• excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)
• Experience in the Spring Framework
• Hands-on experience in designing and developing applications using JavaScript, j Query, and AJAX.
• Ensure that the APIs and services are adequate to support the application
• Profound insight of Java and JEE internals (Class loading, Memory Management, Transaction management etc.)
• Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)
• Experience with test-driven development

• excellent written and verbal communication skills Ability to quickly adapt and learn new technologies.
• Collaborate with other parts of the technology team, including product, QA, etc. to deliver a solid product.

Responsibilities:

• Develop customized solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies.
• Design and implement complex business logic, data models, and workflows to support business requirements.
• Collaborate with stakeholders to gather requirements, analyze business processes, and recommend best practices for Salesforce implementation.
• Customize and configure Salesforce features including objects, fields, page layouts, validation rules, and process automation.
• Integrate Salesforce with external systems using APIs, middleware tools, and custom integration solutions.
• Perform data migration, data manipulation, and data quality management tasks as needed.
• Conduct code reviews, troubleshoot issues, and optimize performance to ensure the stability and scalability of the Salesforce platform.
• Stay updated with the latest Salesforce releases, features, and best practices to continuously improve the platform.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of four years of hands-on experience in Salesforce development.
• Proficiency in Apex programming language, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools.
• Experience with Salesforce configuration including objects, fields, workflows, validation rules, and process automation.
• Strong understanding of Salesforce data model, data management, and data integration techniques.
• Experience with Salesforce APIs, REST/SOAP web services, and integration tools like MuleSoft.
• Salesforce certifications such as Salesforce Certified Platform Developer (PD1) or equivalent are preferred.
• Excellent problem-solving skills, attention to detail, and ability to work independently as well as part of a team.
• Strong communication skills with the ability to effectively collaborate with stakeholders at all levels.

• Call existing and prospective clients for property records.
• Manage and update property details in CRM.
• Maintain records of communication done with Clients into CRM.
• Maintain and update listings of available properties on the Real Estate websites.
• Manage the entire property database.

Bookeventz is looking for a rock star coder to work closely with the founders to build on our core platform and mobile applications. A Techie who has an Expert understanding of Server Logics, REST APIs and core web technologies.

Should have a great understanding of MEAN/MERN Stack.

Our Tech Stack:

PHP, MySql, CodeIgniter, React.js, Node.js, ExpressJS, React Native, Javascript, HTML5, CSS3, REST API, AWS Server Management (RDS, Lambda, API Gateway), Ubuntu, Git, CI/CD Good To have: Python, Payment Gateway.

Few Challenges we are working on right now:

- Working on various optimization to improve page speed.

- Improving Server Response & Load balancing.

- Server-side development on various projects.

- Customized CRM to increase leads handled per salesperson to double a day.

- Create a platform for users to create their custom event website.

Job Objectives:

- Integration of user- facing elements developed by front- end developers with server- side logic

- Optimize web applications to maximize speed and scale. Support diverse clients from high- powered desktop computers to small mobile devices

- Optimization of the application for maximum speed and scalability

- Implementation of security and data protection

- Collaborate with senior management, operations & business team

- Building Rest APIs and maintain Database optimizations

Looking For:

- Great understanding of Node, react, Express, Socket.io, MVVM framework

- Worked on e- commerce website, server handling and deployments scripts

- The one who has worked on customer facing product for 2 years

- Strong knowledge of MEAN stack (Min 3 yrs professional working experience) with basic understanding of LAMP.

- Experience designing scalable, fault tolerant systems and databases.

• Mandatory experience in the Lending/ Digital Lending domain.
  
  Roles/Responsibilities:

  • Own Architecture and Design for one or more verticals end to end
  • Work with stakeholders (Product teams, Partners, UI/UX teams & Vendors) to create exemplary architecture for large-scale, large-volume consumer-facing applications
  • Ability to do POCs by writing code involving both front-end (UI – Web, Mobile Apps) and back-end services.
  • Ability to work in ambiguous environments
  • Be on top of emerging technology and make recommendations to future-proof products and solutions
  • Ensure that systems are architected to be secure and resilient through the practical application of security and Business Continuity principles
  • Lead the definition and validation of architectural principles and standards.

Functional / Technical Skills:

• In-depth architectural, design and leadership skills.
• Extensive experience with enterprise architecture best practices
• Experience working in an Agile / Scrum team environment
• Excellent written and verbal communication skills
• Strong problem-solving skills.

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge