11+ Tosca Jobs in Pune | Tosca Job openings in Pune

Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.

The organization is a radically open-minded company that is scaling fast. They are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Teammates can have open, honest discussions that drive the company toward the mission. The company is in a stage of fast growth that will continue to open up new challenges and opportunities for the teams.

They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.

What does the role entail:

• Design and implement test automation frameworks to ensure that the testing process is efficient, effective, and can be maintained over time.

• Analyse test results to identify areas for improvement in our educational product. You will work closely with the development team to identify and resolve any issues.

• Collaborate with other teams, such as development, product management, and user experience, to ensure that the testing process is integrated with the overall product development process

• Work to continuously improve the testing process, identifying opportunities to streamline and automate testing tasks.

Responsibilities:

• Design, develop, and implement comprehensive test plans and strategies for software products.

• Write, execute, and maintain automated test cases using a Selenium with Java and commercial automation tool (e.g.TestComplete, UFT, etc.).

• Evaluate and recommend automation tools and technologies and continuously assess their effectiveness.

• Work with stakeholders to define project requirements, timelines, and deliverables.

• Develop and implement automation standards and processes.

• Write code to automate the testing process, including the creation of test harnesses, stubs, and drivers.

• Collaborate with developers to identify areas for improvement in the development process.

• Understand how all components and interfaces of the product work together.

Must have skills:

• Bachelor's or master's degree in computer science, Information Technology, or a related field.

• 5 years of experience in the automation testing field.

• Strong coding and scripting skills in one or more OOPs programming languages (Java, Python, JavaScript, C#).

• Experience with enterprise commercial automation tools (Codeless tool) like TOSCA, TestComplete, Katalon, UFT etc.

• Expertise in Selenium WebDriver with Java Mandatory.

• Automation experience with CRM/ERP applications like Microsoft Dynamics 365.

• Experience in writing clear, concise and comprehensive test plans, test cases and test scripts.

• Practical experience in all types of testing including exploratory, functional and non-functional testing such as performance, reliability and security.

• Experience utilizing and testing web services, especially REST services.

• Familiar with build and continuous integration tools like Jenkins, Azure DevOps.

Job Details

- Job Title: Head of Delivery

- Industry: SAAS

- Function: Operations

- Experience Required: 14-18 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery

Criteria:

14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.

Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.

Experience managing global, cross-functional teams across geographies and time zones.

Demonstrated ownership of P n L, budgets, and revenue (services / managed services).

Strong understanding of SaaS delivery models and customer lifecycle management.

Job Description

What will you create and do?

We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.

You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.

This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.

What will qualify you for this role?

Essential:

● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations

● Proven ability to manage global teams across time zones and multiple functions

● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery

● Experience managing P&L, budgets, and revenue ownership for service organizations

● Ability to design and scale delivery processes, frameworks, and operational systems

● Strong customer engagement and stakeholder management skills

● Ability to manage complex client escalations and enterprise accounts

● Experience working closely with Sales, Product, and Technology teams

● Strong understanding of SaaS delivery models and customer lifecycle management

● Strong people leadership, hiring, mentoring, and organizational building experience

Desired Skills:

● Experience in Conversational Messaging, CPaaS, or SaaS platforms

● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors

● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies

● Experience building self-service platforms and customer reporting systems

● Ability to drive customer adoption and product-led growth initiatives

● Strong operational mindset with a focus on SLA management and delivery excellence

Experience Range:

15+ Years

Education Qualification:

Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.

Key Responsibilities:

Delivery Leadership & Customer Lifecycle Management

● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support

● Ensure projects are delivered as per SLA commitments and agreed delivery plans

● Lead teams responsible for Customer Support, Implementation, and Customer Success

● Manage delivery across multiple time zones and global customers

Organizational Leadership

● Build and scale a high-performing delivery organization

● Hire, mentor, and develop team leaders and managers across functions

● Drive training, capability building, and skill development across teams

● Create a strong culture of customer success and accountability

Managed Services Revenue & P&L Ownership

● Own the Managed Services P&L, budgets, and revenue targets

● Drive product adoption among serviced customers

● Align delivery performance with business growth and revenue outcomes

Process, Systems & Delivery Excellence

● Build and implement delivery processes, playbooks, and operational frameworks

● Develop systems that enable client self-service and service transparency

● Ensure systems capture relevant data and generate insights for customer success and risk identification

● Monitor key delivery metrics and identify red flags proactively

Customer Success & Product Adoption

● Create playbooks and frameworks to guide customer onboarding and adoption

● Build expertise around customer journey, implementation best practices, and messaging strategies

● Champion Conversational Messaging adoption across different communication channels

Market & Industry Expertise

● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers

● Understand business processes and systems such as CRM, marketing automation, and contact center tools

● Provide insights into market trends, customer needs, and product adoption

Cross-Functional Collaboration

● Work closely with Sales teams to prioritize projects and support strategic customers

● Partner with Product and Technology teams to identify product gaps and improvement areas

● Provide insights on product adoption, feature gaps, and customer feedback

Executive & Customer Engagement

● Represent the company in executive-level customer discussions and strategic projects

● Support major client engagements including delivery reviews and issue resolution

● Travel to customer locations for project reviews and relationship management when required

Key Result Areas (Success Metrics):

● Managed Services P&L performance

● Customer product adoption and engagement metrics

● Project delivery timelines and TAT

● SLA compliance and delivery quality

● Reduction in customer escalations

● Customer satisfaction and retention

● Identification of product gaps and improvement areas

Reporting Structure

● Reports to: COO / Executive Leadership Team

● Owns Department: Customer Support, Onboarding & Implementation, Customer Success

● Manages teams across multiple geographies and time zones

Job Title : Guidewire ClaimCenter Developer

Experience : 5+ Years

Location : Pune / Hyderabad / Bangalore

Notice Period : Immediate Joiners Only

Job Description :

We are seeking an experienced Guidewire ClaimCenter Developer with a strong background in both configuration and integration. The ideal candidate should possess excellent debugging and analytical skills, along with the ability to lead a team and communicate effectively with clients.

Mandatory Skills :

Guidewire ClaimCenter Development, Gosu Programming, Integration & Configuration (Guidewire), Debugging & Root Cause Analysis, Client Communication

Key Responsibilities :

• Develop and enhance functionalities within Guidewire ClaimCenter.
• Work on both configuration and integration aspects using Gosu.
• Perform root cause analysis within tight timelines to resolve incidents according to SLAs.
• Provide technical guidance and support to the development team.
• Interact and communicate clearly and precisely with clients and stakeholders.
• Ensure timely resolution of issues, maintaining system performance and stability.

Required Skills :

• Strong hands-on experience in Guidewire ClaimCenter development.
• Proficient in Gosu programming language and queries.
• Excellent debugging and analytical abilities.
• Ability to manage a small team and resolve technical queries.
• Strong communication skills to interact with clients professionally.

Job Description

We are seeking a highly skilled Sr. Fullstack Mobile Developer with a passion for crafting exceptional mobile experiences and robust backend systems. This role demands a deep understanding of React Native, Node.js, and modern cloud ecosystems like AWS, combined with a commitment to best practices and continuous improvement.

As part of our team, you will work closely with cross-functional teams to design, build, and maintain high-performance mobile applications and scalable backend solutions for our clients. The ideal candidate is a team player with a growth mindset, a passion for excellence, and the ability to energize and inspire those around them.

Requirements

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience: 4-6 years of professional experience as a Fullstack Developer, with at least 3 years in mobile development using React Native.
• Proven expertise in building and scaling mobile applications and backend systems in a services environment.
• Strong proficiency in Python or Node.js, AWS, and database technologies (SQL and NoSQL).
• Experience implementing CI/CD pipelines and automation tools.
• Deep knowledge of software engineering best practices, including clean code principles and test-driven development.
• Familiarity with AI copilots and a willingness to incorporate AI-driven tools into workflows.
• Excellent communication and collaboration skills, with the ability to inspire and influence teammates.
• Demonstrated growth mindset, passion for learning, and a commitment to excellence.
• A perfectionist attitude with an eye for detail and a drive to deliver outstanding results.
• Prior experience working with a services company is a must.

Benefits

• Creative Freedom: A culture that empowers you to innovate and take bold product decisions for client projects.
• Comprehensive Healthcare: Extensive health coverage for you and your family.
• Tailored Growth Plans: Personalized professional development programs to help you achieve your career aspirations.

Job Description

Ruby on Rails

The key aspects of this role:

·    Design, build, and maintain scalable applications using Ruby

·    Contribute to the entire implementation process including driving the definition of improvements based on business needs

·    Act as a subject matter expert for Application Software developers and Engineers

·    Handle server-side code for a production platform and contribute to new features.

To be the right fit, you'll need:

·    Must have ROR as primary skill with good experience in server side scripting

·    Must have used Ruby as scripting language & Rails as framework

·    Good understanding & hands on experience on any frameworks in ruby : Watir, Capybera, Faraday

·    Rest Web API development (Server & Client) experience will be an added advantage.

·    Understanding of HTML/CSS/Angular JS will again an added advantage 

·    Good knowledge in DevOPS tools

·    Experience to work in agile scrum model projects

Location: Pune, Hyderabad, Gandhinagar

Position Brief:

We are seeking a highly motivated and skilled Lead Generation Specialist to join our team. The ideal

candidate will be responsible for researching and identifying potential leads, qualifying them, and initiating

outreach campaigns to generate interest and ultimately drive sales opportunities. This role requires a

strategic thinker who can leverage various tools and techniques to uncover valuable leads and nurture them

through the sales funnel.

Key Responsibilities:

 Research and identify potential leads through various channels such as online databases, social media

platforms, industry events, and networking.

 Utilize tools and techniques to gather relevant data and insights on target companies and individuals.

 Develop and implement lead generation strategies to attract and engage prospects.

 Conduct outreach campaigns via email, phone calls, and other channels to qualify leads and initiate

contact.

 Collaborate with sales and marketing teams to align lead generation efforts with business objectives.

 Track and analyze key metrics to measure the effectiveness of lead generation activities and optimize

strategies accordingly.

 Maintain accurate records of leads and communication activities in excel or relevant CRM software.

 Stay informed about industry trends, market dynamics, and competitor activities to identify new

opportunities for lead generation.

Qualifications:

 Bachelor’s degree in marketing, Business Administration, or a related field.

 Strong research and analytical skills with the ability to gather and interpret data effectively.

 Excellent communication and interpersonal skills, with the ability to engage with prospect

professionally.

 Self-motivated and results-oriented with a passion for driving business growth.

 Ability to work independently as well as collaborate with cross-functional teams.

 Detail-oriented with strong organizational and time management skills.

For experienced additional requirements:

 Proven experience in lead generation, preferably in a B2B environment.

 Familiarity with CRM software and other lead management tools.

About CITTA

The Lexicon Group, under the leadership of Pankaj Sharma has journeyed from very humble beginnings and has seen an upward growth year after year. The Lexicon Group started from education but has now diversified to other sectors like FMCG, Ed-tech, Law Aggregator Platform, Media, Fitness etc. The latest addition to the kitty of The Lexicon Group has been a newspaper (Pune Mirror and Civic Mirror), which has been taken over from the Times of India Group. The motto for The Lexicon Group is mindfully chosen ‘Believe in Yourself’, probably the three strongest words listed together which have the potential of changing lives if you believe in them and that is what Lexicon group try to ensure.

CITTA (Lexicon Lifestyle Private Limited) is a premium-quality natural baby bath and skincare brand that is safe, tested and gentle. CITTA Products are Free of Toxins, Parabens, Sulphates, Silicones, Mineral Oil, and Allergens and are Dermatologically Tested. We are a cruelty-free brand. We are expanding our core team, which is determined to achieve results.

Job Description

• Write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more.
• Effective, consistent and reader-friendly writing style.
• Strong English writing skills and basic familiarity with the internet and search engines.
• Capable of writing an article on any subject, theme, blog or website.
• Ability to manage in a fast-paced and deadline-driven environment.
• Concise, clear and confident communication.
• Highly organized and self-motivated to establish and achieve goals.
• Create content that motivates, inspires, educates, informs, sells, and simply, provides information, across a wide variety of digital platforms.
• Work closely with content marketing and digital marketing to produce content that generates results
• A content writer should clearly understand the objectives, and target audience, and assure the content is user-friendly and keyword/SEO Optimized.
• Writing content as needed, including blogs, articles, web pages, etc.
• The content should be informative and engaging and should enable visitors to get their information promptly and efficiently.

Content and Relationship Manager Requirement

• Bachelor’s Degree in Mass Communication, English and Related field
• 1-2 years experience in writing content
• Strong communication and interpersonal skills and ability to build and maintain relationships
• Highly articulate with experience in developing content based on consumer needs or data insights
• Excellent command of written and spoken English, as well as an ability to assess visual communication, to enable evaluation of motivating, accurate and effective communications.
• Innovative, self-reliant and determined approach to duties with an ability to work and think creatively

• Attentive to detail and organized
• Must be self-motivated and flexible.