DevOps Engineer

Job Title: Sr Dev Ops Engineer

Location: Bengaluru- India (Hybrid work type)

Reports to: Sr Engineer manager

About Our Client : 

We are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Our Client's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure

About the role : We're looking for a passionate DevOps Engineer to optimize our software delivery and infrastructure. You'll build and maintain CI/CD pipelines for our microservices, automate infrastructure, and ensure our systems are reliable, scalable, and secure. If you thrive on enhancing performance and fostering operational excellence, this role is for you. 

What You'll Do 🛠️

• Cloud Platform Management: Administer and optimize AWS resources, ensuring efficient billing and cost management.
• Billing & Cost Optimization: Monitor and optimize cloud spending.
• Containerization & Orchestration: Deploy and manage applications and orchestrate them.
• Database Management: Deploy, manage, and optimize database instances and their lifecycles.
• Authentication Solutions: Implement and manage authentication systems.
• Backup & Recovery: Implement robust backup and disaster recovery strategies, for Kubernetes cluster and database backups.
• Monitoring & Alerting: Set up and maintain robust systems using tools for application and infrastructure health and integrate with billing dashboards.
• Automation & Scripting: Automate repetitive tasks and infrastructure provisioning.
• Security & Reliability: Implement best practices and ensure system performance and security across all deployments.
• Collaboration & Support: Work closely with development teams, providing DevOps expertise and support for their various application stacks. 

What You'll Bring 💼

• Minimum of 4 years of experience in a DevOps or SRE role.
• Strong proficiency in AWS Cloud, including services like Lambda, IoT Core, ElastiCache, CloudFront, and S3.
• Solid understanding of Linux fundamentals and command-line tools.
• Extensive experience with CI/CD tools, GitLab CI.
• Hands-on experience with Docker and Kubernetes, specifically AWS EKS.
• Proven experience deploying and managing microservices.
• Expertise in database deployment, optimization, and lifecycle management (MongoDB, PostgreSQL, and Redis).
• Experience with Identity and Access management solutions like Keycloak.
• Experience implementing backup and recovery solutions.
• Familiarity with optimizing scaling, ideally with Karpenter.
• Proficiency in scripting (Python, Bash).
• Experience with monitoring tools such as Prometheus, Grafana, AWS CloudWatch, Elastic Stack.
• Excellent problem-solving and communication skills. 

Bonus Points ➕

• Basic understanding of MQTT or general IoT concepts and protocols.
• Direct experience optimizing React.js (Next.js), Node.js (Express.js, Nest.js) or Python (Flask) deployments in a containerized environment.
• Knowledge of specific AWS services relevant to application stacks.
• Contributions to open-source projects related to Kubernetes, MongoDB, or any of the mentioned frameworks.
• AWS Certifications (AWS Certified DevOps Engineer, AWS Certified Solutions Architect, AWS Certified SysOps Administrator, AWS Certified Advanced Networking).

Why this role: 

•You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.

• Minimum 3+ yrs of Experience in DevOps with AWS Platform
•     • Strong AWS knowledge and experience
•     • Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
•     • Experience with IAC tools  Terraform
•     • Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
•     • Significant experience with Linux operating system environments
•     • Experience with infrastructure scripting solutions such as Python/Shell scripting
•     • Must have experience in designing Infrastructure automation framework.
•     • Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
•     • Excellent problem-solving, Log Analysis and troubleshooting skills
•     • Experience in setting up centralized logging for system (EKS, EC2) and application
•     • Process-oriented with great documentation skills
•     • Ability to work effectively within a team and with minimal supervision

• Hands-on knowledge on various CI-CD tools (Jenkins/TeamCity, Artifactory, UCD, Bitbucket/Github, SonarQube) including setting up of build-deployment automated pipelines.
• Very good knowledge in scripting tools and languages such as Shell, Perl or Python , YAML/Groovy, build tools such as Maven/Gradle.
• Hands-on knowledge in containerization and orchestration tools such as Docker, OpenShift and Kubernetes.
• Good knowledge in configuration management tools such as Ansible, Puppet/Chef and have worked on setting up of monitoring tools (Splunk/Geneos/New Relic/Elk).
•             Expertise in job schedulers/workload automation tools such as Control-M or AutoSys is good to have.
• Hands-on knowledge on Cloud technology (preferably GCP) including various computing services and infrastructure setup using Terraform.

• Should have basic understanding on networking, certificate management, Identity and Access Management and Information security/encryption concepts.
• •             Should support day-to-day tasks related to platform and environments upkeep such as upgrades, patching, migration and system/interfaces integration.
• •             Should have experience in working in Agile based SDLC delivery model, multi-task and support multiple systems/apps.
• •             Big-data and Hadoop ecosystem knowledge is good to have but not mandatory.

• Should have worked on standard release, change and incident management tools such as ServiceNow/Remedy or similar

Job Summary

You'd be meticulously analyzing project requirements and carry forward the development of highly robust, scalable and easily maintainable backend applications, work independently, and you'll have the support & opportunity to thrive in a fast-paced environment.

Responsibilities and Duties:

• building and setting up new development tools and infrastructure
• understanding the needs of stakeholders and conveying this to developers
• working on ways to automate and improve development and release processes
• testing and examining code written by others and analysing results
• ensuring that systems are safe and secure against cybersecurity threats
• identifying technical problems and developing software updates and ‘fixes’
• working with software developers and software engineers to ensure that development follows established processes and works as intended
• planning out projects and being involved in project management decisions

Skill Requirements:

1. Managing GitHub (example: - creating branches for test, QA, development and production, creating Release tags, resolve merge conflict)
2. Setting up of the servers based on the projects in either AWS or Azure (test, development, QA, staging and production)
3. AWS S3 configuring and s3 web hosting, Archiving data from s3 to s3-glacier
4. Deploying the build(application) to the servers using AWS CI/CD and Jenkins (Automated and manual)
5. AWS Networking and Content delivery (VPC, Route 53 and CloudFront)
6. Managing databases like RDS, Snowflake, Athena, Redis and Elasticsearch
7. Managing IAM roles and policies for the functions like Lambda, SNS, aws cognito, secret manager, certificate manager, Guard Duty, Inspector EC2 and S3.
8. AWS Analytics (Elasticsearch, Athena, Glue and kinesis).
9. AWS containers (elastic container registry, elastic container service, elastic Kubernetes service, Docker Hub and Docker compose
10. AWS Auto scaling group (launch configuration, launch template) and load balancer
11. EBS (snapshots, volumes and AMI.)
12. AWS CI/CD build spec scripting, Jenkins groovy scripting, shell scripting and python scripting.
13. Sagemaker, Textract, forecast, LightSail
14. Android and IOS automation building
15. Monitoring tools like cloudwatch, cloudwatch log group, Alarm, metric dashboard, SNS(simple notification service), SES(simple email service)
16. Amazon MQ
17. Operating system Linux and windows
18. X-Ray, Cloud9, Codestar
19. Fluent Shell Scripting
20. Soft Skills
21. Scripting Skills , Good to have knowledge (Python, Javascript, Java,Node.js)
22. Knowledge On Various DevOps Tools And Technologies

Qualifications and Skills

Job Type: Full-time

Experience: 4 - 7 yrs

Qualification: BE/ BTech/MCA.

Location: Bengaluru, Karnataka

What will you do?  

• Setup, manage Applications with automation, DevOps, and CI/CD tools. 
• Deploy, Maintain and Monitor Infrastructure and Services. 
• Automate code and Infra Deployments. 
• Tune, optimize and keep systems up to date. 
• Design and implement deployment strategies. 
• Setup infrastructure in cloud platforms like AWS, Azure, Google Cloud, IBM cloud, Digital Ocean etc as per requirement. 

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.