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We are looking for a proactive and goal-driven Tele caller IT Sales professional to support our sales team by generating leads, engaging with IT decision-makers, and booking qualified meetings. The ideal candidate will have a basic understanding of IT products/services and a strong ability to communicate the value to potential customers.

Key Responsibilities:

Make outbound calls to IT managers, CIOs, and purchase heads to promote products/services (servers, storage, cloud, cybersecurity, etc.).

Understand client IT requirements and pitch relevant solutions.

Generate leads and schedule meetings or demos for the field sales team.

Maintain accurate lead and call data in the CRM system.

Follow up on past leads, email campaigns, and webinar attendees.

Achieve daily/weekly call targets and monthly qualified meeting goals.

Collaborate with sales and marketing teams to align messaging.

Requirements:

Graduate in any discipline (Technical or Commerce background preferred).

2-3 years of experience in tele calling or inside sales, preferably in IT products/services.

Good knowledge of basic IT terms (servers, firewalls, cloud, etc.) is a plus.

Excellent verbal and written communication skills (English & regional language).

Strong listening, convincing, and objection-handling skills.

Experience with CRM tools, email, and Excel.

Desirable:

- Knowledge of IT/ Datacenter industry trends.

- Certification in sales/tele calling.

Key Performance Indicators (KPIs):

- Number of calls made per day.

- Leads generated and appointments scheduled.

- Conversion rate of leads to sales.

apply, If you're a motivated and results-driven tele caller & passionate about IT sales

Required Skills & Qualifications:

✔ Experience: 4+ years in Cloud Engineering, with a focus on GCP.

✔ Cloud Expertise: Strong knowledge of GCP services (GKE, Compute Engine, IAM, VPC, Cloud Storage, Cloud SQL, Cloud Functions).

✔ Kubernetes & Containers: Experience with GKE, Docker, GKE Networking, Helm.

✔ DevOps Tools: Hands-on experience with Azure DevOps for CI/CD pipeline automation.

✔ Infrastructure-as-Code (IaC): Expertise in Terraform for provisioning cloud resources.

✔ Scripting & Automation: Proficiency in Python, Bash, or PowerShell for automation.

Roles and Responsibilities:

• Provide a full range of customer service and technical support for products in a prompt, efficient, and professional manner.

• Install software programs and troubleshoot operating systems, software, hardware, email, modem, and home networking issues.

• Understand customer needs and recommend appropriate, effective solutions.

• Diagnose PC hardware, software, OS, internet/IP, cable modem, and cabling issues across Windows and Macintosh platforms.

• Maintain accurate problem-call tracking using the helpdesk ticketing system.

• Troubleshoot and escalate advanced technical issues to higher-level support teams when necessary.

• Prepare and process work orders for maintenance requests, determine if field visits are required, and ensure appropriate follow-up procedures are completed.

• Follow up on all daily shipments to ensure on-time dispatch.

• Accept, verify, and process paperwork for incoming customer returns as per standard procedures.

• Receive incoming shipments and coordinate filing of receipts, freight bills, and invoices with the accounting department.

• Adhere to standard packaging procedures, including weight, dimensions, pallet requirements, and carrier regulations.

• Make recommendations for packaging improvements to meet carrier and compliance guidelines.

• Perform accurate data entry, maintain up-to-date system information, and ensure documentation integrity.

• Stay updated on new technologies, products, tools, and support methodologies.

• Review reasons for customer returns/complaints and implement corrective actions.

• Ensure regular, consistent, and punctual attendance; must be able to work nights, weekends, variable schedules, and overtime as required.

• Consistently achieve or exceed defined performance expectations (KPI/MPS).

• Perform other duties and responsibilities as assigned. Qualifications and Education Requirements

• Tertiary qualification in Electrical/Electronic Engineering preferred.

• Training in handling customer calls is an advantage.

• Call center experience is desirable.

• Experience in product design, development, or product management is an added advantage.

Preferred Skills:

• Deliver best-in-class technical support with a focus on customer satisfaction, consumer trends, and continuous improvement.

• Respond to technical queries from customers and identify root causes with appropriate corrective actions.

• Process warranty, RMA, and spare-parts orders efficiently and accurately.

• Manage warranty service jobs, including scheduling labour and dispatching materials.

• Build and maintain strong relationships with service agents; authorize service invoices and resolve disputes.

• Liaise closely with internal departments on technical policies, processes, and product training.

• Assist in planning and organizing technical training requirements for customer service teams.

• Ensure all incoming technical calls and emails are handled promptly and professionally.

• Provide technical literature, product information, and documentation to customers as needed.

Key Responsibilities

• Develop and maintain the enterprise architecture framework for Service Management, ITSM, and Assurance domains.
• Lead a team of Senior Architects to define and implement solutions aligned with the Target Architecture.
• Provide technical leadership and guidance across projects and architectural initiatives.
• Ensure valuestream architectures comply with Enterprise Architecture standards, including coordination with CoEs and other architecture areas.
• Support organization-wide initiatives such as Portfolio IT prioritization and vertical alignment from an architecture perspective.
• Collaborate with CoE leads to define E2E strategy views, target architectures, and roadmaps.
• Report directly to the Chief B2B Architect.

Required Skills and Experience

• Proven experience as an Enterprise Architect in the telecommunications industry.
• Deep knowledge of service management and ITSM frameworks (e.g., ITIL), including customer segments and contract types.
• Expertise in B2B assurance domain, including reactive and proactive incident management, OLA tracking, and inventory management.
• Experience with complex B2B large enterprise products and contract onboarding processes.
• Hands-on experience with BSS/OSS architecture transformation and delivery.
• Familiarity with Telecommunication business models, processes, and industry standards (e.g., TM Forum).
• Strong communication skills, capable of engaging from C-level executives to implementation teams.
• Expertise in ServiceNow architecture design is strongly preferred.
• Knowledge of software modeling tools and documentation (e.g., UML, PlantUML, MKDocs, LeanIX).
• Experience working within Agile (SAFe) environments using tools like Jira.
• Basic understanding of cloudification, virtualization, and containerization technologies.
• Software development and application development background is a plus.
• Fluent in English; German language skills are a bonus but not mandatory.

Job Summary

We are looking for a Dot Net developer with expertise on MVC, C# web API and angular

The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.

Your primary responsibility will be to design and develop application functionality based on the requirements from the client.

Responsibilities and Duties

• Ensuring and implementing the best possible performance, quality, and responsiveness of applications
• Ability to Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Flexible and proactive working style with strong personal ownership of problem resolution.
• Ability to multi-task under pressure and work independently with minimal supervision.
• Commitment to optimization and accountability evident in creating technical documentation for reference and reporting

Qualifications and Skills

· More than 2-3 years’ experience in .NET development

· Experience with Angular *

· Strong knowledge of .NET framework 4.5, 4.6,

· Strong Knowledge of Asp.Net MVC 5

· Strong understanding of object-oriented programming

· Skill for writing reusable libraries

· Knowledge of Unit of Work, Generic Repository Pattern

· Familiarity with Microsoft SQL Server

· Experience with Entity Framework 6.0

Job Types: Full-time, Permanent

Salary: ₹1.50 - ₹3.60 per year

We are seeking an experienced quality assurance engineer to develop and execute exploratory and automated tests to ensure product quality. As a quality assurance engineer, you will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems. Your role includes designing and implementing tests, debugging, and defining corrective actions.

The role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets as per the requirements. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.

mail resume to   qa @ theintegrityglobal.com

• Reviewing requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Thorough knowledge of performing end top end functional testing as an individual contributor.
• Knowledge of creating detailed, comprehensive, and well-structured test plans, test scenarios, and test cases.
• Strong knowledge of software QA methodologies, tools, and processes.
• Knowledge of preparing reports to communicate the outcomes of quality activities.
• Sound knowledge of automation concepts.
• Expert-level knowledge of automation using selenium tools. Hands-on experience of design, develop, and execute automation scripts.
• Knowledge of automation using Selenium or other open-source tools.
• Good knowledge of API automation
• Good knowledge of database concepts and SQL queries.
• Experience with performance and/or security testing is a plus.
• Knowledge of any CI/CD tools is a plus.

• Passion and commitment to work in a startup environment.
• Team player, good time-management skills, and great interpersonal and communication skills.
• Highly motivated, self-starter that can operate under minimal supervision.
• Familiarity with agile software development methodologies is also a plus.

• Bachelor’s degree in engineering from a reputed institution. Master’s degree preferred. 
• 5+ years of work experience as a quality assurance engineer 
• Knowledge of the healthcare and life science domain would be plus