Mid Level - Accounting Manager

We are a small team of closely knit engineers who were able to build a product that helped us to scale until this point. The company’s growth from here is based on the strategy of focusing on  enterprise customers and making products ready for them.

Laundry industry has critical workflows and complex integrations with hardware and machines, and the new developers need to be more confident and fearless about making changes in the system. This will help to deliver products faster to the customers while building more robust products. 

We are looking for an experienced QA Test Automation Engineer to be part of our team. Your understanding of functional testing, writing maintainable tests, written and verbal communication skills will be put to the test.

• Estimate, prioritize, plan, and execute manual testing activities.
• Manage release from the QA perspective and keep the affected parties informed.
• Identify quality assurance process bottlenecks and suggest actions for improvements.
• Preparing test cases for unit, integration and end-end testing.
• Plan and manage automation testing strategy for QDC.

Skills Required:
 

• Be “fully responsible” for the back-end services and UI integration.
• Highly proficient with GIT and have a GitHub profile.
• Have in-depth know-hows of HTML5, CSS3 and Bootstrap.
• Keen understanding of JavaScript, and frameworks like Angular 1.x, Angular2/4/5/6/7, React.js.
• Adequate experience in Typescript, Materialize CSS, AWS SDK for JavaScript, and/or Google Charts library.
• Understands the benefits of Memory Storage, Relational Databases and Dynamo db.
• Proficiency in backend languages- Node.js or Java/J2EE.
• Updated about the latest trends in technology.
• Adaptability towards Organizational visions/goals.
• Congenial with consumer-interactions.
• Must have a prerequisite of Third-Party APIs, Version Control, Development and Hosting.
• Basic experience in Agile environment and DevOps practices.
• Proficient communication/interactive skills

JOB DESCRIPTION:

What you’ll do

● Working closely with both engineering and

product teams

● Write well-designed, testable, efficient code

● Develop new features and cutting-edge user

experience

● Work on bug fixing, code optimisation and

performance improvements

● Unit-test code for robustness, including edge

cases, usability, and general reliability

● Continuously discover, evaluate, and implement

new technologies to maximise development

efficiency

● Code evaluation and managing the teammates

What you’ll bring

● 2-4 years of experience in iOS development.

● Proficiency in Swift programming, Cocoa,

XCode, unit test, mobile database, and the iOS

SDK

● Knowledge of design patterns (MVVM and

MVI)

● Understanding of dependency injection

frameworks

● Understanding of RxSwift, observable pattern

● Good knowledge of memory management,

concurrency, and multi-threading

● Good knowledge of OOPS, data structure and

algorithms

● Experience and passion to build great user

experience for iOS platforms

● Previous work experience at a startup would be

a plus

• Should have good experience with PHP and PHP frameworks such as CodeIgniter.
• Should have good experience with HTML, CSS, JQuery.
• Should have experience with designing and writing performant APIs.
• Should have understanding or experience with good design patterns, dependency injection and MOC frameworks.
• Should have experience with data modeling and database technologies such as MySQL, SQL Server, PostGres.
• Should have experience with front end JavaScript frameworks.
• Should have experience working in an agile development environment.
• Should have experience writing unit, automated and integration tests.

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

• High school diploma, general education degree or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.