Talend developer

Job Summary

We are looking for a passionate and motivated Full Stack Developer with 1–3 years of experience in developing modern web and mobile applications. The ideal candidate should have hands-on experience with React.js, Next.js, Node.js, and React Native, along with a solid understanding of REST APIs, databases, and modern development practices. You will work closely with cross-functional teams to build scalable, high-performance applications.

Key Responsibilities

• Develop responsive web applications using React.js, Next.js, HTML, CSS, Tailwind CSS, and TypeScript/JavaScript.
• Build and maintain backend services using Node.js, Express.js, or NestJS.
• Develop cross-platform mobile applications using React Native and Expo.
• Design, develop, and integrate REST APIs and GraphQL APIs.
• Work with relational and NoSQL databases such as PostgreSQL, MySQL, and MongoDB.
• Implement caching and search solutions using Redis and Meilisearch.
• Collaborate with UI/UX designers, product managers, and QA teams to deliver high-quality software.
• Write clean, reusable, and maintainable code following coding standards and best practices.
• Participate in code reviews, debugging, testing, and performance optimization.
• Use Git/GitHub for version control and collaborate effectively within Agile teams.
• Containerize applications using Docker for consistent development and deployment.

Required Skills

• 1–3 years of experience in Full Stack Development.
• Strong knowledge of JavaScript and TypeScript.
• Hands-on experience with React.js and Next.js.
• Experience in backend development using Node.js, Express.js, or NestJS.
• Knowledge of React Native and Expo for mobile application development.
• Experience working with REST APIs and GraphQL.
• Good understanding of PostgreSQL, MySQL, and MongoDB.
• Familiarity with Redis and Meilisearch is an added advantage.
• Experience with Git, GitHub, and Docker.
• Good understanding of responsive design principles and web performance optimization.
• Familiarity with Linux (Ubuntu) environments is preferred.
• Strong analytical, debugging, and problem-solving skills.
• Excellent communication and teamwork abilities.

Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

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• Roles and Responsibilities:
  
  Hands-on experience on Angular, CSS, Scripting, NodeJs/express
  Experience in Responsive Web, Automation, CI/CD, Github, Microservices, Postgres (or any other RDBMS)
  Experience in AWS (SQS, SNS, Cognito)
  Implementing Observability/Monitoring.
  Strong experience in REST APIs