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Job Title: Senior Product Delivery Manager
Job Location: Mumbai
About Qrata
We match top talent with highly competitive career opportunities with leading startups in India and globally and address hiring challenges, recruitment brand marketing, with innovative and collaborative strategic consulting.
About the company we are hiring for
It is a global technology firm that offers a SaaS based Delivery Automation Platform. The software helps brands across Food & Beverage, Courier, Express and Parcel, eCommerce & Retail and Transportation (3PLs, 4PLs, etc.) to digitize, optimize and automate deliveries across the supply chain.
It is Growing at an average rate of 120% YoY, it has 200+ enterprise clients in 50+ countries with headquarters in New Jersey, USA and regional offices in Mumbai, Jakarta, Delhi, and Dubai. They are backed with $49.5 million across three rounds of private equity investments by Tiger Global Management, Stead view Capital and Alibaba Group of companies.
They are incredibly excited about the SaaS ecosystem as well and proud to be one of the frontrunners when it comes to building a SaaS platform for the logistics industry. With some of the biggest brands like KFC, Starbucks, McDonald’s, Singapore Post and Decathlon as their clients, their platform has matured tremendously and powers millions of shipments across the globe every day.
Their Culture
Most of their workforce is in Mumbai and there are a bunch of people interested in technology and working at the forefront of innovation in the logistics automation industry. With smaller teams distributed across the globe, the entire team gets together during their annual workcation. The vision of building a global enterprise company and going IPO is what drives us to achieve more, every day!
They endeavour to change the world through continuous innovation and optimization in the space of logistics and supply chain management. Join them as they create the next version of an impactful product which aims to revolutionize business processes and user behaviour through unprecedented forms of disruption
We are currently scouting for Senior Product Delivery Manager
As they experience exponential growth, they are looking for individuals having experience in implementing SaaS solutions for large, global enterprises. The ideal candidate will be an innovative self-starter comfortable working in a start-up environment and adept at managing client expectations. You will be the face of company to C-level executives and senior leaders of our enterprise clients.
You will develop the strategy behind implementations, and bring an obsession for exceeding customer expectations by delivering in accordance with project success metrics. You will also build long-term relationships with the clients, connecting with key business executives and stakeholders. You will liaise between clients, cross-functional internal teams and other system integrators to ensure the timely and successful delivery of our solutions according to customer needs
Responsibilities
- Work with Business Development, Product Management and Engineering team to build highly scalable SaaS products and integration modules
- Connect with clients to determine their technical and functional requirements and recommend appropriate solutions to ensure successful product implementation
- Prepare detailed project plans that blend client requirements well with the company’s visions and co-ordinate across various teams to establish smooth execution during all phases of project
- Adhere to the standards of scope, timeline, and budget throughout the entire execution of project lifecycle and ensure success of the project
- Work closely with development team to explain the requirements and constantly monitor the progress
- Be hands-on, adopt practical approach to software and technology
- Suggest improvements in systems & processes and assist technical team with issues needing technical expertise
- Create technical content such as blogs, technical specification documents and system integration requirements documents
Requirements
- Bachelor’s Degree in Computer Science, Information Technology, or related field
- 8 to 10 years of experience in project and delivery management for Enterprise SaaS companies
- Solid technical background with minimum 2-years of hands-on experience in software development preferably in cloud technologies
- Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership
- Strong working knowledge of Microsoft Office
- Excellent written and oral communication skills, judgement, and decision- making skills, and the ability to work under continual deadline pressure
- Willingness to travel occasionally within India and internationally
Must Haves:
· Bachelor's Degree in Computer Science, Information Technology, or related field
· Experience in project and delivery management for Enterprise SaaS companies
· Solid technical background with minimum 2-years of hands-on experience in software development preferably in cloud technologies
· Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership
· Strong working knowledge of Microsoft Office Excellent written and oral communication skills, judgement, and decision- making skills, and the ability to work under continual deadline pressure
Willingness to travel occasionally within India and internationally
It’s a global role responsible for managing the product throughout the product lifecycle from
planning to execute in support of organizational strategy and objectives.
Responsibilities:
• Write detailed user stories and acceptance criteria, draft user flows, and communicate
project scope effectively, and manage products through development, QA, UA
Testing, and launch
• Ability to understand business and technical requirements & conceptualize end-to-end solutions
• Ensure requirements are communicated effectively to the business, design,
operations, CS and development teams.
• Manage agile product development process from a product management point of
View
• Participate in scrum meetings, planning, reviews and retrospectives
• Maintain and prioritize the product backlog and track feature releases with different
stakeholders
• Work with QA and engineering teams to streamline system integration, test and
improve product features
• Serve as an in-house expert for our products and become the go-to person for all
functional issues
• Manage all aspects of in-life products, including customer feedback, requirements,
and issues
• Have Strong OSS/BSS requirement gathering and solution experience (Telecom
domain).
• Minimum 5-7 years of experience in Telecom products e.g CRM, SDP, Billing &
Service provisioning.
Skills and Qualifications:
• A Bachelor’s degree in Computer Science, Engineering or equivalent is preferred
• 5-7 years of experience in product development & management expertise in the
payments / mobile app/consumer application/telecom domain
• Tech savvy and passionate about building products.
• Experience in technical documentation is a must.
• Prior experience in product development or management is desirable but not
mandatory
• Excellent writing and editing skills in Microsoft Word, Excel, and PowerPoint
• Comfortable using Google Analytics, Slack, Trello, Jira, Confluence, and/or similar
analytic tools, testing platforms, and tracking tools
• Understanding and capability to define Call flows, Business flows, use case flows and
documents them
• Have worked on integrations with the multi-vendor environment
Domain Experience -Thorough understanding of Telecom Business Processes domain
knowledge in all or either of these areas·
• Mobile, Broadband & Internet of Things, MVNO/MVNE
• PCRF, OCS, IMS, AAA, Partner Management,
• Activation, Provisioning, Fulfilment
• Understanding of technical knowhow on 4G, 5G, LTE, Mobile broadband, and Wifi
solutions
• Telecom OSS and BSS system
• Background in Project Management, Client Service Operations
• Must have 6-8 overall experience, with 2-3 years in a technical lead role designing and building backend systems
• Good understanding of Agile methodology
• Excellent business communication skills
• Strong people management capabilities. Confident and self-motivated with experience
in effectively negotiating with and influencing others.
• Possess a pro-active and resilient posture, stay focused, and be committed to delivering across multiple functions.
• Ability to gather and analyze facts and data, provide value-added analysis and recommendations to management, make a quality judgment and support critical decisions risk response.
Responsibilities:
• Defining product strategies for new product development
• Implementation of uniform technical methods in user acceptance testing
• Understands features and interdependencies within the tools and acts as a technical lead to contribute to various implementation projects.
• Planning and monitoring of the project deliverables from the team.
• Develops guidelines, procedures and programs for internal operational adherence
• Mentor the project team in executing the identified projects.
• Supports strategic selling opportunities by providing technical expertise and advice during the sales process.
• Define product roadmap for new products
• Write up workflows and dig deep into solutions.
• Develop and maintain checklists and programs to ensure adequate operational controls.
• Improve customer experience by keeping governance on operational process
• Plan internal quarterly technical needs and work with IT team to prioritize development
• Make recommendations to the management about risks, policies and audit triggers.
What will I be doing?
- Ideate with key stakeholders, do market research and translate business goals to the product roadmap
- Define the product release process and coordinate all the processes required to bring the product to market
- ● Interview and understand customer needs, problems, and experiences, document and report insights
- Coordinate with other teams/ stakeholders to deliver the product in a continuously evolving environment.
- Identify and track key success metrics for all the products. Generate strategies to improve usage and take it to
- Prioritize features against what matters most to achieve the strategic goals and initiatives.
- Define requirements of the features from desired business use cases and write software requirement specifications - technical (database design, architecture)
- Coordinate with developers and outsourcing agencies to develop the products, guide developers, and review code if required.
- Anticipate possible issues in the future when the product is deployed to scale and take preventative steps for high uptime.
- Prepare product impact reports and present them to funders at regular intervals.
What skill do I need?
- Bachelor's degree or equivalent practical experience is a must in IT/Computer Engineering.
- Min 3 years of end-to-end software development experience and knowledge of tech stack (Angular, PHP, NodeJS, Android, and React) technical.
- Experience as a Product manager/owner in one of the business domains in Agriculture, Media& Advertisement, Healthcare, Payment
- Interested and curious to work at the intersection of multiple functional areas such as Product Management,
- Excellent communication (written and oral) and presentation
- Manage the product development process from conception through design, build, release, experimentation, analysis, and iteration
- Communicate the business values to the field and customers
- Proven organizational skills; ability to multi-task and work on several assignments concurrently but still be detail oriented.
About LambdaTest
We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross platform compatibility testing.
Our Mission
On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software testers & developers globally to perform testing intelligently at scale.
Our Vision
We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.
About the Team
We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we share stories of our successes, failures, challenges, and interests so that we can learn from and support one another.
What you’ll do
-
Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
- Implement new features to solve critical problems that our customers face in their development and testing cycle.
- Define, track and improve feature success metric.
- Work closely with our engineering and design teams to simplify testing for our customers Collaborate with the Sales, Marketing and GTM team and execute successful product launches
What you should have
-
1 – 4 years of overall experience in Product Management or Engineering Passionate or hands-on about programming, software testing and DevOps Able to understand and write code.
-
Have prior experience building or using developer products Strong hold on basic tech concepts. Willingness to learn advanced concepts.
-
Experience in web, app development or automation testing is a plus (Optional)
The company is changing the way people explore cities around the world and have fun. Content in different formats plays a critical role in exposing our mission and offering to prospective guests at different stages of their buying funnel. We are looking for a Technical SEO Manager to leverage content and support our organic channel growth. SEO lies at the heart of our global growth strategy over the next few years. You'll be the point person for our SEO. Period. You'll be primarily responsible for fulfilling full spectrum SEO tasks and strategies from on-page, technical to off-site to conversion rate optimization strategies and link building.
Responsibilities
- Own technical site audits for primary and secondary websites.
Analyze website traffic data, linking structures, crawl budget, index coverage, and content to be able to make smart recommendations to increase website traffic, and conversion rates.
- Owning tactics that help grow the organic channel, data analysis and forecasting of
future growth.
- Analyze and report on SEO performance, owning weekly, monthly, and quarterly
reporting, and ad hoc analyses for tests and optimizations.
- Top-down keyword research and content gap analysis.
- Automate repetitive tasks, audits, processes wherever possible.
- Ensure pro-SEO-decisions are embedded within all aspects of our businesses.
Analyze points of failure and suggest optimisations to underlying processes used
by different teams to solve for them.
- Work closely with all facets of the organisation including product management,
engineering, and creative design to drive decision making for organic search
- Stay up-to-date on industry trends, the competitive landscape, and SEO strategies
to ensure we nurture best-in-class, value-add opportunities.
- Become a part of the ongoing mission to grow organic as a channel 100% every 6
months over the next 2 years.
We are looking for
- Minimum 3 years of Technical SEO experience with a proven track record with
improving organic rankings for eCommerce or related B2C businesses.
- Good technical understanding of website usability, server logs, structured data, XML
sitemaps, website performance, and indexation issues
- Functional knowledge of python or app scripts.
- Proficient in crawl management including log file analysis, Screaming Frog, Custom
crawlers
- Proficient with data analysis & web analytics
- Prior knowledge of SQL is a plus.
- Knowledge and ability to hand-code or understand valid semantic HTML, CSS and
JavaScript is a plus.
Application development:
Development of forms and reports.
Creation of SQL packages, functions and procedures etc.
Should have extensively worked on oracle EBS implementation/ upgrade/ support projects/ tools JIRA.
Highly creative and imaginative with an effective writing style that is fresh, consistent, and customer friendly
Have a flair for writing with an understanding of what works on the internet and social media
Knowledgeable about digital marketing tactics, including SEO, email marketing, and web analytics
Writes (and sometimes edits) digital content that meets project goals and end-user needs for complex efforts
Ensures online content complies with corporate brands standards, web style guide, legal and compliance
Review stats on an ongoing basis to understand how the content is working and improvise accordingly
Have a portfolio of published articles
Performing research and covering the latest happenings and updates in the business world.
Finding and covering emerging trends /companies in the financial system.
- Excellent Knowledge of technical analysis software.
- Able to give profitable tips to the client in the worst stock market condition.
- Able to give consistent performance in all segments i.e. Equity cash, Futures & Options, Commodity, Forex, etc - Sound Fundamental knowledge.
- Before giving tips very good homework of the share market is being required daily.
- The accuracy rate should not be less than 85-90 %.
- Preparing research reports like Daily Report, Daily Track sheet, etc Give Intraday Profitable Calls, Prepare Daily Reports / Track sheet.
- Generating intraday trading recommendations in Equities/Commodities.
- Knowledge of forecasting techniques and valuation methods.
- Ability to quickly turnaround a potential idea/story into a research report.
- Conduct comprehensive industry research and analysis.
- Prepare and deliver Industry and Sector Research in their Areas of Specializations.
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