Product Manager

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 27th Oct'25 and 1st Dec'25

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Roles:

1. Find new clients.

2. Generate new leads and try to contact the SPOC to convert to business.

3. Do cold calls.

About the Role

We are looking for a highly skilled and experienced Full Stack Software Development Engineer to join our team focused on building and enhancing an Agentic AI Framework. You will be instrumental in developing scalable, reliable, and intelligent AI-based systems, contributing across the stack—from front-end interfaces to back-end infrastructure, and cloud deployment pipelines.

This is a dynamic and forward-thinking role, perfect for developers passionate about AI/ML advancements and keen to continuously grow in the evolving landscape of software engineering.

Key Responsibilities

• Design, develop, and maintain scalable and responsive front-end and back-end components of the Agentic AI Framework.
• Implement RESTful and GraphQL APIs for seamless integration across services.
• Optimize performance and ensure high availability across distributed systems.
• Collaborate with cross-functional teams including AI/ML engineers, data scientists, and DevOps.
• Write clean, maintainable, and testable code.
• Contribute to architecture discussions, code reviews, and project planning.
• Keep up-to-date with advancements in AI/ML algorithms, frameworks, and data science practices.
• Act as a primary point of contact for L3/L4 production support, including:

o  Debugging and resolving live issues

o  Delivering hot patches and quick fixes

o  Managing emergency and planned production releases

·      Own and operate the release lifecycle including version control, deployment, rollback strategies, and documentation

• Support deployment, monitoring, and scaling efforts using DevOps and cloud infrastructure.

Required Skills

• Front-end: React.js, TypeScript, HTML5, CSS3, Redux, Tailwind or Material UI
• Back-end: Java, Kotlin, Spring Boot, Node.js
• Databases: PostgreSQL, Redis, MongoDB, MySQL
• Architecture: Microservices, API Gateways, Event-driven architecture
• DevOps (Preferred): Docker, Kubernetes, CI/CD (e.g., Jenkins, GitHub Actions), AWS/GCP/Azure
• Testing: JUnit, Jest, Selenium, Postman
• Strong understanding of design patterns, data structures, and algorithms
• Familiarity or keen interest in AI/ML, LLMs, data science tools, and workflows

Nice to Have

• Experience with observability tools (Grafana, Prometheus, ELK stack)
• Japanese language proficiency (not mandatory, but a plus)

Who You Are

• A problem-solver with a proactive mindset
• Able to adapt quickly to new technologies and challenges
• Comfortable working in a fast-paced, innovative environment
• Collaborative with excellent communication skills

Perks & Benefits

• Learning support for AI/ML upskilling
• International and diverse team culture

Work on cutting-edge AI-driven products

Scoutflo is a platform that automates complex infrastructure requirements for Kubernetes Infrastructure.

Job Description:

1. In-depth knowledge of full-stack development principles and best practices.
2. Expertise in building web applications with strong proficiency in languages like
3. Node.js, React, and Go.
4. Experience developing and consuming RESTful & gRPC API Protocols.
5. Familiarity with CI/CD workflows and DevOps processes.
6. Solid understanding of cloud platforms and container orchestration
7. technologies
8. Experience with Kubernetes pipelines and workflows using tools like Argo CD.
9. Experience with designing and building user-friendly interfaces.
10. Excellent understanding of distributed systems, databases, and APIs.
11. A passion for writing clean, maintainable, and well-documented code.
12. Strong problem-solving skills and the ability to work independently as well as
13. collaboratively.
14. Excellent communication and interpersonal skills.
15. Experience with building self-serve platforms or user onboarding experiences.
16. Familiarity with Infrastructure as Code (IaC) tools like Terraform.
17. A strong understanding of security best practices for Kubernetes deployments.
18. Grasp on setting up Network Architecture for distributed systems.

Must have:

1) Experience with managing Infrastructure on AWS/GCP or Azure

2) Managed Infrastructure on Kubernetes

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

• Hands-on experience in creating innovative campaigns to engage with the public and media.
• Exposure to marketing campaigns and media relations.
• Learning how to organize, multitask and manage time.
• Learn on the job regarding the best practices in public relations.
• Exposure to the field of public relations and its various responsibilities.

• Create with innovative and engaging public relations and media campaigns.
• Collaborate with other teams such as marketing and designers to create promotional content.
• Write, edit and review all media content and press releases.
• Handle any PR related issue that may arise.
• Maintain good relationships with media houses.
• Organize PR activations to promote the company’s image and serve as the spokesperson.
• Focus on marketing the company through partnerships and advertising.
• Keep up with media and audience opinions regularly.
• Study PR trends and use best practices.
• Regularly submit PR reports.

• Prior experience with media or public relations.
• Experience with PR campaigns and media management.
• Excellent writing, oral presentation and communication skills.
• Basic knowledge of computers and writing software (MS Office).
• A strong presence of mind and analytical skill.
• Keen attention to detail.
• Calm mind in a sometimes stressful environment.

• To design UI that carries wow effect
• Designing clean, professional looking UI to high standards, in a timely way
• Follow industry best practices when designing UI
• Design UI for Website, fluid/responsive mobile friendly designs.

• At least 2 years of experience
• In-depth knowledge of React, Redux
• In-depth knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, JavaScript frameworks
• Experience of React Native is added advantage
• Git/ version control
• Testing/ debugging
• Creative and efficient problem solver
• Good communication skills in English, ability to listen to customer, understand their requirements and respond back meaningfully. Ability to work in a small team or individually and share different tasks which are pertinent to the organization.

• Design collaterals for our performance marketing team across multiple display networks, social media, and native platforms.
• Execute our visual strategy and calendar to be deployed across all digital channels.
• Work with our copywriter to conceptualize compelling designs that increase the brand's overall reach, engagement, and conversions to sales.
• Work on design collaterals like social media creatives, videos, infographics, blog & amp; web banners, emails, landing pages, etc.
• Optimize designs and visual language to match the relevant channel requirements but also maintain our overall brand tone.
• Monitor and implement relevant digital design trends to keep our brand communication engaging and up-to-date with industry standards.

• 3 - 5 years of experience designing digital content and marketing collaterals, with a good portfolio of work.
• Has a clean visual design sense with good conceptual, typography, grid, and illustration skills.
• Animation and video editing skills will be an added advantage, but not mandatory.
• Can work independently and in a team to manage multiple projects and aggressive deadlines.
• Ability to work in a fast-paced environment with high volumes.
• Exceptional attention-to-detail.
• Must be proficient in Adobe Creative Suite.
• Understand competitive and best-in-class design practices for digital content.
• Ability to uncover digital design trends and implement them wherever required.