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REVIEW CRITERIA:
MANDATORY:
- Strong Customer Success, Large account management Profile
- Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
- Must have 3+ YOE in Team management
- Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
- Must be proficient in CRM and customer success tools
- Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu
PREFERRED:
- Retail, Manufacturing or FMCG
- Candidates for Hyderabad knowing any other south Indian language apart from Telegu
ROLE & RESPONSIBILITIES:
- Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
- Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
- Develop and execute customer success plans, including onboarding, training, and ongoing support.
- Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
- Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
- Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
- Monitor customer health metrics and proactively address any red flags to prevent churn.
- Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
- Stay up-to-date with industry trends and best practices in customer success management.
IDEAL CANDIDATE:
- Bachelor's degree in Business Administration, Accounts, or a related field.
- Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
- Proven track record of managing and retaining high-value customers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
- Self-motivated and results-oriented, with the ability to work independently and as part of a team.
- Proficient in CRM software and other customer success tools.
- Ability to travel as needed to meet with customers.
Industry best incentives structure
Note - Ready to travel across Bangalore
- Two wheeler mandatory
Company - Learnyst Insight Pvt. Ltd.
Location - Bangalore
Start Date - Immediately
CTC - 4 To 7 LPA
About Learnyst
===========
We are Nasscom 10K startup and Amazon technology partner with many paying customers with great market traction We help educators to sell courses on their websites & mobile learning apps. We are building Shopify for education. We want to make quality education affordable, easily accessible, and engaging.
Nice, but what do we do, We provide complete technology solutions and marketing guidance required for educators to sell courses on their branded web and mobile learning apps. Using Learnyst, educators can grow their academy online. For more information, please visit https://www.learnyst.com
Responsibilities
===========
1. Profiling of leads basis their interests and qualifying them based on eligibility for our various offerings over phone calls and emails
2. Asking potential customers questions to ascertain their potential needs
3. Managing sales process and working on CRM
4. Identifying new channel partners/business networking
5. Working closely with the manager or assigned staff member and completing all allocated tasks.
6. Conducting website research or gathering information through various tools.
7. Updating documents and sales records
8. Reviewing sales performance
9. Observing and carrying out sales processes
10. Identifying potential weaknesses and offering improvement suggestions.
11. Keeping a log of everything learned and delivering presentations to staff and other stakeholders.
12. Work on strategies to increase digital sales.
Qualifications
==========
1. Bachelors/Master's degree. (B-Tech, BE, MBA)
2. 2-5 Years of Relevant work experience in business development (mandatory)
3. Good communication & presentation skills, both verbal and written in English.
4. Sense of ownership/accountability.
5. Good knowledge of computer science or engineering is preferred.
6. Knowledge of digital marketing (Content marketing, SEO, social media marketing, etc) is a big plus.
7. Experience in full sales cycle including deal closing Demonstrated sales success.
React.js
Javascript
Redux/FluxFront-end Developer
For any company, whether you’re manufacturing athletic shoes, selling medical devices, or developing cloud-based software — talent is the most important piece to the long-sought-after puzzle to long-term success. This is why we're building NurtureBox. Software is eating the world and the next generation of successful companies need top tech talent to differentiate from the competition. But most are wanting in the apropos hiring practices to attract the crème de la crème. Building a crack team today requires a different approach. One that’s built on the first principles of sales. There is no other company in the world that sees recruiting the way we do.
NurtureBox is an AI-powered platform that fundamentally disrupts how recruitment is done. We are building solutions that help Talent teams automate mundane tasks. More often than not recruiters are drowned in repetitive tasks instead of focussing on high-end work — selling the job and engaging with candidates. We’re laser-focused on fixing this! A new-age toolchain that empowers recruiters to operate in 10x mode. This is a hands-on, high-profile role that will be pivotal in the company's future success. We're changing the industry in a visceral way, which you get to see every day from our customers’ feedback. You'll get to lead a world-class team and work on a product used religiously by thousands of customers every day.
Build love ❤ At NurtureBox, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight. For us, emotive design is not some afterthought. It is a core part of our strategy. Create Massive Impact 🚀 We're not solving a small problem, and we're not addressing a small market. We're going after hiring; the one activity that consumes more of a company’s mind share than anything else. We are building toolchains for recruitment teams to close top talent in record time. What will make you stand out: ● A hammer to break the application and hand it back to the developer ● Strong problem solving and analytical skills with attention to detail ● `Ability to implement and track multiple test executions in parallel and analysis results Do the best work of your life
⭐ NurtureBox is a startup born out of Ideas2IT. At Ideas2IT we’ve built products for Facebook, Oracle, Siemens, Medtronics, Roche, eBay, Microsoft, and Zynga. We founded PipeCandy (raised $1.1M in seed funding) and Element5 (closed a recent funding round successfully with oversubscription a few months ago). This time, we're swinging beyond the fences. We are building another household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.
Why should you work with us? 🤔 ● Opportunity to be a part of a SaaS business from the ground up with the ability to influence the product and architecture ● You’ll have an opportunity to work side by side with the founders & create an impact on how reps around the world engage with their customers, not a small cog in a big machine ● Enjoy all the perks of working at a startup without worrying about the associated risks ● You’ll get to work in an informal, collaborative, transparent, non-hierarchical, ego-free culture which is a true meritocracy.
- Responsible for end-to-end architecture of new products – Concepts, Architecture, Design & Delivery, Roll-out and Customer Success.
- Lead, manage, and mentor a team of 15+ internal engineers.
- Architect scalable, robust and cost-effective solutions in a cloud environment.
- Take complete ownership of the Non-Functional Requirements and in driving the technology road-map.
- Work with technical leaders in other groups like R&D, Marketing and Customer Service, etc. in understanding the pain points and work with the engineering leaders to address them Identify applications for new technologies and lead implementation.
- Help define and maintain principles, guidelines, reference architectures, standards, road maps, and patterns especially as they pertain to custom application development
JavaJavascriptAreas of responsibilities:
Involvement in the full software development life cycle within broadly defined parameters and providing
software solutions keeping into consideration the software quality needs
Design and defining the interaction between the different component pieces
Write efficient code based on brief given by team lead.
Fast prototyping of proof-of concept features / application based on brief.
Develop and maintain new features on Java stack
Own the delivery of an entire piece of a system or application
Management and execution against project plans and delivery commitments
Work closely with the peers and Leads to develop the best technical design and approach for new product
development
Build software solutions for complex problems.
Compliance with build/release and configuration management process
Responsibility to develop unit test cases for his/her project module.
Execution of appropriate quality plans ,project plans ,test strategies and processes for development
activities in concern with business and project management effort
Desired Profile:
GoodunderstandingofObjectOrientedProgrammingConcepts,hands-onknowledgeonJavastack
(Spring/Hibernate)
Development across multiple browsers/platforms on Website
Good Understanding of SQL/NoSQL data stores
Fair Understanding of Responsive High Level Designs
Work experience in product/start-up company is a plus
Familiarity to MVC, SOA, RESTFull web services
Work with other teams and manage time across multiple projects and tasks in a deadline driven, team
environment
Good to have knowledge of Javascript (AngularJS/ReactJS)/HTML/CSS/JQuery front-end code across a
broad array of Interactive web
Understand agile methodology and instill best practices into the process.
What you will do:
- Leading, planning and executing of high scale performance campaigns on multiple advertising platforms
- Strategizing end to end media plan using high budgets across digital and non-digital channels
- Collaborating with product and tech teams to provide the best user experience for new users
- Exploring new channels for growth and lead their end-to-end execution
- Diving deep into data and using insights to identify opportunities for performance optimisation
- Experimenting continuously on creatives and design to drive ROI
Desired Candidate Profile
What you need to have:- Bachelor’s degree or Master's degree (from tier 1 college IIT/ NIT/ IIM/ XLRI/ MDI/ Any Other Tier 1 Colleges)
- 7+ years experience with 4+ years experience in digital marketing at a high growth app-based B2C organisation
- Strong quantitative mindset and data driven approach to digital marketing
- Expert in excel-based data modelling, analytics tools
- Handled large scale monthly digital marketing budgets
- Hands-on experience in managing Facebook Ads, Google Ads at scale
- Experience in programmatic advertising is a big plus for this role
- Experience in managing TV budgets is a big plus for this role
- Experience in understanding data using Google Analytics/ Mixpanel/ AppsFlyer or any other analytics or attribution tool
- Experience in cross-team collaboration, team management and agency management
Java
Python
CC++JavascriptNavgurukul is a collective of changemakers who are passionate about creating a large-scale social impact, particularly, improving the quality of our education system while making it accessible to the marginalised communities.
We train students from low-income & marginalised communities in Software Engineering in our residential programme for students for enabling them to get aspirational jobs, have a voice, and be equipped to bring at least 10 families out of poverty in a financially sustainable model. So far we have placed around 150+ students in various companies including but not limited to Mindtree, Thoughtworks, Unacademy, etc.
You can be a part of this movement through the CIF Fellowship.
To know more about CIF visit us at codeindiafellowship.org and to apply you can fill the form at bit.ly/cifapply.
Python
Go Programming (Golang)
Ruby
Ruby on Rails (ROR)
PHPWe are looking for a Senior Full Stack Developer / Team Lead who is highly
motivated and wants to be part of a dynamic and fast-paced team. In this role, you
will join our Product R&D Team, the technical engine of EOX Vantage.
Job Responsibilities:
• Design, architect, and develop micro services in a cutting-edge product based
on LAMP, Elastic, and several latest frameworks, libraries, languages like
ReactJS, NodeJS, Go Lang, Ruby, Swift, React Native, etc.,
• Provide scalable and secure solutions to large customer problems worldwide.
• Understand business requirements and translate them into scalable solutions.
• Document the proposed architecture and standard components (low level
design)
• Troubleshooting and resolving issues with coding or design
• Be part of product development team and contribute as developer along with
mentoring talented juniors
Skill Requirement – Mandatory
• 5-10 years of total experience and minimum 2 years of architecture
experience
• Strong knowledge of Core PHP along with strong object-oriented programming
concepts
• Knowledge of developing web services / APIs (REST)
• Experience in PHP web development with ReactJS
• Extensive experience working on SQL / MySQL database
• Experience working on cloud infrastructure services (AWS)
• Hands on experience working as PHP full stack developer in previous roles
Good to Have:
• Hands on experience working on Camunda framework
• Exposure to third party tool/app integrations
• Hands on experience in using ZEND framework
• Exposure to mobile application development
Who we are:
EOX Vantage is the recognized global leader in providing digital transformation
solutions. EOX Vantage delivers premier solutions through our Enterprise Operating
System and Managed Services. Clients choose EOX Vantage products and services to
improve their operational efficiencies. Our proprietary software, the Enterprise
Operating System (EOX), and back-office support allow clients to focus on what they
do best by reducing the time it takes to manage the essential, non-core aspects of
their operations and improve their effectiveness with data and insights. Through the
actionable dashboards and data analytics of EOX Vantage’s secure, all-in-one
platform, businesses gain the visibility they need to make better informed decisions,
resulting in increased productivity, enhanced collaboration and reduced time and cost.
Equal Employment Opportunity Policy
EOX Vantage provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state, or local laws. This policy applies
to all terms and conditions of employment, including recruiting, hiring, placement,
promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and
training
NodeJS (Node.js)Javascript
GitJob Responsibilities
We are looking for Backend Developer who can move fast, are capable of breaking down and solving complex problems, and have a strong will to get things done.
Experience & skills required:
- Bachelor’s Or Master’s in computer science
- 1-3 years proven work experience, or demonstrated ability
- Significant experience in building secure, scalable RESTful APIs in NodeJs
- Understanding of Web services
- Strong troubleshooting and performance tuning skills for all layers of a web application.
- Proficient understanding of code versioning tools, such as Git
- Experience with multiple technology stacks on web and mobile
- Experience in different types of integrations like POS, PMS, Payment gateway, SMS gateway is a plus.
Team Manager – Direct Sales, Toppr.com Location: PAN India https://toppr.breezy.hr/
About Us
Toppr is an adaptive after-school learning app for classes 5th to 12th. Our vision is to make learning personalized using technology. We believe each child is unique with distinct learning needs.
We are building Toppr as an adaptive platform that can increase engagement, optimize learning and improve outcomes. We have the widest syllabus coverage in India with over 20 subjects, 20 boards and 50 exams. Over 30 lakh students use the learning app.
Toppr was started in 2013 by IIT Bombay alumni ZishaanHayath and HemanthGoteti and is backed by venture capital firms SAIF, Helion and Eight Roads.
If the future of education interests you, we would love to talk about what you can bring to our team.
About the Team
We are the face of Toppr for all our students and their parents.
We help them understand how to leverage Toppr platform for their learning We strive to take Toppr to every single household in India; and then the world.
Role & Responsibilities
- Provide the team with a vision and objectives; manage key performance indicators.
- Set the monthly, weekly, daily targets for the team and ensure that the team targets are achieved.
- Handling and guiding team of Academic Counselor to achieve monthly sales target.
- Maintain the sales report of the team.
- Motivating & mentoring team to achieve & exceed targets
- Design & develop business models as per the location and market situation.
- Conducting weekly reviews for performance & training.
- Identifying the areas of improvements & KPI’s
- Involve team in calling for negotiation and objection handling as and when required.
Team Managers at Toppr
- Are dynamic professionals who drive their team to exceed business targets
- Possess sound knowledge and understanding of consumer (students and parents) behavior
- Thrive in a fast paced ambiguous work environment
- Have excellent communication skills in English and the regional language
Qualification & Skills
- MBA or Graduate with at least 5 years B2C sales experience
- Minimum 1 years’ experience of managing a team of 10 – 20 sales executives
- Experience in to Data Analysis; proficient with using Excel
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