11+ Team Service Management Jobs in Bangalore (Bengaluru) | Team Service Management Job openings in Bangalore (Bengaluru)

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Location: On-site – Bengaluru

Duration: 3 Months (Full-Time Internship)

Stipend: ₹15,000 per month

Role Overview:

As a Content Creator Intern, you'll be responsible for ideating, creating, and delivering content that engages audiences across platforms—especially around tech and long-format narratives. You’ll be featured in some on-camera content, so we are currently looking for a male candidate for role-specific requirements.

Key Responsibilities:

● Conceptualize and create engaging long-format content, particularly in the tech space.

● Script, shoot, and edit videos for social media, YouTube, and other digital platforms.

● Be comfortable appearing on camera as a presenter or host for certain video formats.

● Collaborate with designers, editors, and marketing teams to bring creative ideas to life.

● Stay updated with trends across YouTube, Instagram, and LinkedIn.

Requirements:

● Male candidate (role involves on-camera presence requiring a male host).

● Experience in creating or scripting tech-related or long-format content.

● Basic knowledge of tools like Adobe Premiere Pro, After Effects, Canva, or Figma is a plus.

● Strong storytelling and communication skills.

● Comfortable in front of the camera and presenting ideas clearly.

● Available to work full-time on-site in Bengaluru for the internship duration.

Perks & Benefits:

● Stipend of ₹15,000/month

● Hands-on experience with real brand campaigns and content creation.

● Creative mentorship and professional development.

● Certificate and letter of recommendation on successful completion.

Who is an ideal fit for us?

We seek professionals who are analytical, demonstrate self-motivation, exhibit a proactive mindset, and possess a strong sense of responsibility and ownership in their work.

What will you get to work on?

As a member of the Implementation & Analytics team, you will:

● Design, develop, and optimize complex SQL queries to extract, transform, and analyze data

● Create advanced reports and dashboards using SQL, stored procedures, and other reporting tools

● Develop and maintain database structures, stored procedures, functions, and triggers

● Optimize database performance by tuning SQL queries, and indexing to handle large datasets efficiently

● Collaborate with business stakeholders and analysts to understand analytics requirements

● Automate data extraction, transformation, and reporting processes to improve efficiency

What do we expect from you?

For the SQL/Oracle Developer role, we are seeking candidates with the following skills and Expertise:

● Proficiency in SQL (Window functions, stored procedures) and MS Excel (advanced Excel skills)

● More than 3 plus years of relevant experience

● Java / Python experience is a plus but not mandatory

● Strong communication skills to interact with customers to understand their requirements

● Capable of working independently with minimal guidance, showcasing self-reliance and initiative

● Previous experience in automation projects is preferred

● Work From Office: Bangalore/Navi Mumbai/Pune/Client locations

Position: Project Manager – Commercial Interior Fit-Out

Location: Bangalore & Delhi NCR

Industry: Interior Design / Modular Interiors / Glass & Partition Systems

Role Overview

We are looking for an experienced Project Manager to lead commercial interior fit-out projects involving glass partitions, storefronts, modular installations, and digital door locks. The ideal candidate should have a background in construction/interior project management and strong on-site execution capabilities.

Key Responsibilities

• Plan and manage commercial interior fit-out projects from start to finish
• Supervise on-site execution including installation of glass partitions, modular units, and storefronts
• Coordinate with architects, vendors, subcontractors, and internal teams
• Review architectural drawings and ensure compliance with building codes and safety standards
• Manage project timelines, materials, budget, and manpower
• Prepare progress reports and ensure quality and client satisfaction

Required Skills & Experience

• Minimum 3 years of experience in commercial interiors / construction projects
• Experience in glass partitions, modular furniture, or storefront systems preferred
• Ability to read and interpret architectural/structural drawings
• Strong knowledge of construction materials, tools, and safety regulations
• Proven team management and vendor coordination skills
• Proficient in MS Office, AutoCAD, and basic project management tools

Qualifications

• B.Tech / Diploma in Civil, Mechanical, or related field
• Willing to travel to sites as needed

Job description

We are seeking a highly skilled and experienced IT Department Head with strong communication skills, a technical background, and leadership capabilities to manage our IT team. The ideal candidate will be responsible for overseeing the organization's IT infrastructure, ensuring the security and efficiency of our systems, and maintaining compliance with relevant industry standards. The role requires an

in-depth understanding of cloud technologies , server management, network security, managed IT services, and strong problem-solving capabilities.

Key Responsibilities:-

The Information Technology Manager is a proactive and hands-on IT Manager to oversee and evolve our technology infrastructure

· In this role, the Manager will manage all aspects of our IT operations, from maintaining our current tech stack to strategizing and implementing future developments

· This position will ensure that our technology systems are modern, secure, and efficient, aligning IT initiatives with our business goals

· IT Strategy & Leadership: Develop and execute an IT strategy that supports the company's objectives, ensuring scalability and security

· Infrastructure Management: Oversee the maintenance and optimization of our Azure Cloud infrastructure, AWS Cloud, and Cisco Meraki networking systems

· Software & Systems Administration: Manage Microsoft 365 administration.

· Cybersecurity: Enhance our cybersecurity posture using tools like Sentinel One, Sophos Firewall and other tools

· Project Management: Lead IT projects, including system upgrades and optimizations, ensuring timely delivery and adherence to budgets

· Team Leadership: Mentor and guide a small IT team, fostering a culture of continuous improvement and professional development

· Vendor Management: Collaborate with external vendors and service providers to ensure optimal performance and cost-effectiveness

· Technical Support: Provide high-level technical support and troubleshooting for IT-related issues across the organization and client in USA Other duties as needed

· IT Audit & Compliance: Conduct regular audits to ensure IT processes are compliant with security regulations and best practices (GDPR, SOC2, ISO 27001), ensuring readiness for internal and external audit.

· Documentation: Maintain thorough and accurate documentation for all systems, processes, and procedures to ensure clarity and consistency in IT operations.

Preferred Skills:-

. Experience with SOC 2, ISO 27001, or similar security frameworks.

. Experience with advanced firewall configurations and network

architecture.

Job Type: Full-time

Benefits:

• Paid sick time

Shift:

• Day shift

Work Days:

• Monday to Friday

Experience:

• IT management: 2 years (Required)

Work Location: In person

Deep-Rooted.Co is on a mission to get Fresh, Clean, Community (Local farmer) produce from harvest to reach your home with a promise of quality first! Our values are rooted in trust, convenience, and dependability, with a bunch of learning & fun thrown in.

Founded out of Bangalore by Arvind, Avinash, Guru and Santosh, with the support of our Investors Accel, Omnivore & Mayfield, we raised $7.5 million in Seed, Series A and Debt funding till date from investors include ACCEL, Omnivore, Mayfield among others. Our brand Deep-Rooted.Co which was launched in August 2020 was the first of its kind as India’s Fruits & Vegetables (F&V) which is present in Bangalore & Hyderabad and on a journey of expansion to newer cities which will be managed seamlessly through Tech platform that has been designed and built to transform the Agri-Tech sector.

Deep-Rooted.Co is committed to building a diverse and inclusive workplace and is an equal-opportunity employer.  

How is this possible? It’s because we work with smart people. We are looking for Engineers in Bangalore to work with thehttps://www.linkedin.com/in/gururajsrao/"> Product Leader (Founder) andhttps://www.linkedin.com/in/sriki77/"> CTO and this is a meaningful project for us and we are sure you will love the project as it touches everyday life and is fun. This will be a virtual consultation.

We want to start the conversation about the project we have for you, but before that, we want to connect with you to know what’s on your mind. Do drop a note sharing your mobile number and letting us know when we can catch up.

Purpose of the role:

* As a startup we have data distributed all across various sources like Excel, Google Sheets, Databases etc. We need swift decision making based a on a lot of data that exists as we grow. You help us bring together all this data and put it in a data model that can be used in business decision making.
* Handle nuances of Excel and Google Sheets API.
* Pull data in and manage it growth, freshness and correctness.
* Transform data in a format that aids easy decision-making for Product, Marketing and Business Heads.
* Understand the business problem, solve the same using the technology and take it to production - no hand offs - full path to production is yours.

Technical expertise:

* Good Knowledge And Experience with Programming languages - Java, SQL,Python.
* Good Knowledge of Data Warehousing, Data Architecture.
* Experience with Data Transformations and ETL; 
* Experience with API tools and more closed systems like Excel, Google Sheets etc.
* Experience AWS Cloud Platform and Lambda
* Experience with distributed data processing tools.
* Experiences with container-based deployments on cloud.

 Skills:

Java, SQL, Python, Data Build Tool, Lambda, HTTP, Rest API, Extract Transform Load.

About the company:

Betterhalf.ai

Betterhalf is on a mission to help Indians find their match with single click matching. With 1M users and a presence in every city in India, our reach is expansive — and we’re rapidly growing users (50% quarter over quarter).

By mid next year, we'd like to become the 3rd largest player in the matrimony industry in India and make our path to being No.1. There’s never been a more exciting time to be at Betterhalf.

Company funding:

Betterhalf.ai has successfully raised a $3M Pre-Series A round and is backed by Y Combinator, Tribe Capital, Quiet Capital, Kunal Shah and Nobroker founders. Betterhalf is expected to do Series A in 9-12 months.

Your growth:

You’ll experience Series A, B in 24-months and become integrated as a Category Manager

You’ll see a 50-people team becoming a 150-people and will grab the rarest opportunity to be in the room where company’s decisions are planned with founders and marketing leaders.

Responsibilities:

• Work closely with Product teams to plan & develop features and extensions to existing product lines.
• Analyze sales data & research market trends, customer needs to develop key insights & growth opportunities. This workstream may involve ad-hoc RCAs / interventions on escalations.
• Work closely with sell-side & marketing teams to promote & create awareness for product lines.
• Work closely with CM’s  on integrating growth products with new launches as well as working on specific deep-dives for existing brand partners.
• Identify & build growth capabilities & enablers that will drive significant growth on online sales in India. These growth opportunities could span across affordability, third party services, monetization, new customer acquisition, supply growth & onboarding.
  
  

Qualifications:

Bachelor's degree, 2+ years in sales industry

Experience in full sales cycle, including deal closing. 

Demonstrated sales success

Strong negotiation skills

Strong communication and presentation skills

CRM experience is preferred

Compensation:

Fixed : 40-50k Per Month

Variable: as per performance

If you believe in Hustling and Getting the Job Done! Come Join us in our ambitious journey to revolutionize the Matrimony Industry.

Job Description

- With 2+ years of experience of React Native experience on iOS/Android. Platforms

- Must have experience on RESTful Web-Services

- Deep familiarity with Redux and common popular React Native patterns, libraries, components, and frameworks.

- Well verse in Android and Ios framework and have atleast 2 app on playstore/Appstore.

- Mobile-first design and responsive code deeply ingrained in your thought process.

- Familiarity working with REST APIs for deep integrations with both platforms i.e. general best practices, shortcomings, trade-offs, etc.

- Have a solid understanding of CSS,Javascript and react.js.

- Must be good in problem solving, Data structures andAlgorithms.

- Must be hands on writing Unit test cases.

- Ability to work with minimal guidance in fluid environments while providing guidance/stability to junior engineers in the team.

- Strong understanding of App Architectures, E-commercesolutions

- Basic knowledge of version control system like Git / Mercurial / Bitbucket

- Writes well managed and clean codes

- Hands on experience on features specifically QR scanning, Push Notifications, Deep Linking, GPS etc. are an added advantage

- Hands on experience with 3rd party tools integration like Google Analytics, Engagement tool, Payment gateway integration is an added advantage