11+ Team Service Management Jobs in Bangalore (Bengaluru) | Team Service Management Job openings in Bangalore (Bengaluru)

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Review Criteria:

• Strong Software Engineer fullstack profile using NodeJS / Python and React
• 6+ YOE in Software Development using Python OR NodeJS (For backend) & React (For frontend)
• Must have strong experience in working on Typescript
• Must have experience in message-based systems like Kafka, RabbitMq, Redis
• Databases - PostgreSQL & NoSQL databases like MongoDB
• Product Companies Only
• Tier 1 Engineering Institutes (IIT, NIT, BITS, IIIT, DTU or equivalent)

Preferred:

• Experience in Fin-Tech, Payment, POS and Retail products is highly preferred
• Experience in mentoring, coaching the team.

Role & Responsibilities:

We are currently seeking a Senior Engineer to join our Financial Services team, contributing to the design and development of scalable system.

The Ideal Candidate Will Be Able To-

• Take ownership of delivering performant, scalable and high-quality cloud-based software, both frontend and backend side.
• Mentor team members to develop in line with product requirements.
• Collaborate with Senior Architect for design and technology choices for product development roadmap.
• Do code reviews.

Ideal Candidate:

• Thorough knowledge of developing cloud-based software including backend APIs and react based frontend.
• Thorough knowledge of scalable design patterns and message-based systems such as Kafka, RabbitMq, Redis, MongoDB, ORM, SQL etc.
• Experience with AWS services such as S3, IAM, Lambda etc.
• Expert level coding skills in Python FastAPI/Django, NodeJs, TypeScript, ReactJs.
• Eye for user responsive designs on the frontend.

Perks, Benefits and Work Culture:

• We prioritize people above all else. While we're recognized for our innovative technology solutions, it's our people who drive our success. That’s why we offer a comprehensive and competitive benefits package designed to support your well-being and growth:
• Medical Insurance with coverage up to INR 8,00,000 for the employee and their family

AuxoAI is seeking a Senior Applied Scientist to design and deploy structured knowledge systems that enable reliable, schema-grounded AI and agent reasoning.

This role sits at the intersection of large language models, knowledge graphs, semantic architectures, and hybrid retrieval systems. The ideal candidate will build systems that transform unstructured data into structured knowledge representations, enforce semantic constraints, and enable hybrid symbolic–neural reasoning in production environments.

You will play a key role in designing scalable semantic infrastructures that support advanced AI use cases such as GraphRAG pipelines, structured extraction, and agent reasoning workflows.

You will work on problems where existing architectures may not be sufficient and will experiment with new approaches that combine machine learning, knowledge graphs, semantic constraints, and classical AI techniques to build reliable, production-grade systems.

Location - Mumbai/Bangalore/Hyderabad/Gurgaon (Hybrid - 3 Days a week in Office)

Responsibilities:

• Design schema-guided information extraction systems using zero-shot and few-shot structured prompting, constrained decoding approaches such as JSON schema enforcement or grammar-based decoding, and function-calling or tool-driven extraction techniques.
• Develop recursive or multi-stage extraction pipelines capable of handling nested entities, hierarchical structures, and cross-document relationships.
• Build ontology-driven systems using frameworks such as LinkML, OWL, SHACL, or similar schema modeling tools, and implement knowledge representations using RDF triples or labeled property graphs.
• Design and optimize entity resolution algorithms using techniques such as blocking strategies, embedding similarity, and rule-based matching.
• Develop ontology alignment techniques and graph embedding models such as Node2Vec or TransE-style approaches where appropriate.
• Design hybrid retrieval architectures combining dense vector retrieval, sparse retrieval techniques, and graph traversal algorithms such as BFS, DFS, path ranking, and neighborhood expansion.
• Build validation systems that enforce schema conformance, detect semantic inconsistencies, and reduce hallucinated or invalid structured outputs.
• Integrate structured knowledge systems into GraphRAG pipelines, agent planning frameworks, and tool-selection workflows.
• Deliver production-grade semantic systems with clear targets for latency, scalability, reliability, and data integrity.

Requirements

• 5+ years of experience building production AI or machine learning systems.
• Strong experience designing and implementing knowledge graphs or ontology-driven architectures.
• Hands-on experience implementing structured extraction techniques, including grammar-constrained decoding, JSON schema enforcement, or AST-style parsing approaches.
• Experience building entity resolution systems beyond simple embedding similarity methods.
• Experience working with graph query languages such as SPARQL or Cypher and optimizing graph query performance.
• Familiarity with RDF, OWL, or property graph data models and semantic data architectures.
• Strong Python engineering skills, with emphasis on data validation, schema integrity, and system reliability.
• Experience designing hybrid symbolic and neural AI systems.

Nice to Have:

• Experience implementing graph algorithms such as PageRank, community detection, or shortest-path algorithms for reasoning chains.
• Experience building graph-enhanced retrieval systems such as GraphRAG.
• Experience designing compositional semantic extraction pipelines.
• Experience implementing reasoning engines or rule-based inference systems.
• Experience benchmarking and evaluating structural extraction accuracy and consistency.

Designation: Java developer

Experience :5+yrs

Job location:Chennai/Bangalore (Hybrid)

Must have skills

 6 to 8 Years of Total experience as a Java Developer. Java and Raptor experience is mandatory,

Unit Testing and Functional testing are good

.Immediate Joiners are preferred

Lead Data Engineer

Data Engineers develop modern data architecture approaches to meet key business objectives and provide end-to-end data solutions. You might spend a few weeks with a new client on a deep technical review or a complete organizational review, helping them to understand the potential that data brings to solve their most pressing problems. On other projects, you might be acting as the architect, leading the design of technical solutions, or perhaps overseeing a program inception to build a new product. It could also be a software delivery project where you're equally happy coding and tech-leading the team to implement the solution.

Job responsibilities

·      You might spend a few weeks with a new client on a deep technical review or a complete organizational review, helping them to understand the potential that data brings to solve their most pressing problems

·      You will partner with teammates to create complex data processing pipelines in order to solve our clients' most ambitious challenges

·      You will collaborate with Data Scientists in order to design scalable implementations of their models

·      You will pair to write clean and iterative code based on TDD

·      Leverage various continuous delivery practices to deploy, support and operate data pipelines

·      Advise and educate clients on how to use different distributed storage and computing technologies from the plethora of options available

·      Develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions

·      Create data models and speak to the tradeoffs of different modeling approaches

·      On other projects, you might be acting as the architect, leading the design of technical solutions, or perhaps overseeing a program inception to build a new product

·      Seamlessly incorporate data quality into your day-to-day work as well as into the delivery process

·      Assure effective collaboration between Thoughtworks' and the client's teams, encouraging open communication and advocating for shared outcomes

Job qualifications Technical skills

·      You are equally happy coding and leading a team to implement a solution

·      You have a track record of innovation and expertise in Data Engineering

·      You're passionate about craftsmanship and have applied your expertise across a range of industries and organizations

·      You have a deep understanding of data modelling and experience with data engineering tools and platforms such as Kafka, Spark, and Hadoop

·      You have built large-scale data pipelines and data-centric applications using any of the distributed storage platforms such as HDFS, S3, NoSQL databases (Hbase, Cassandra, etc.) and any of the distributed processing platforms like Hadoop, Spark, Hive, Oozie, and Airflow in a production setting

·      Hands on experience in MapR, Cloudera, Hortonworks and/or cloud (AWS EMR, Azure HDInsights, Qubole etc.) based Hadoop distributions

·      You are comfortable taking data-driven approaches and applying data security strategy to solve business problems

·      You're genuinely excited about data infrastructure and operations with a familiarity working in cloud environments

·      Working with data excites you: you have created Big data architecture, you can build and operate data pipelines, and maintain data storage, all within distributed systems

Professional skills

·      Advocate your data engineering expertise to the broader tech community outside of Thoughtworks, speaking at conferences and acting as a mentor for more junior-level data engineers

·      You're resilient and flexible in ambiguous situations and enjoy solving problems from technical and business perspectives

·      An interest in coaching others, sharing your experience and knowledge with teammates

·      You enjoy influencing others and always advocate for technical excellence while being open to change when needed

• Understand design specification and requirements.
• Develop a wide range of illustrations, vectors, graphics and layouts and other designs.
• Edit footage segments and combine the sequences of the clips for Social media platform.
• Input effects, graphics, dialogues, and music into the videos to make them more visually appealing.
• Discover and implement new techniques and methods to maximize the company’s efficiency.
• Manages timelines and prioritization of workload.
• Assist team in developing and executing communications plans.
• Provides technical support for design and video related efforts.
• Work effectively with the team members.
• Minimum 1+ years of experience as a Video Editor, Video Specialist or similar role related to video editing and Graphic Designing
• Sound working knowledge on Adobe premiere pro, Sound Editing, Adobe Photoshop, Adobe Illustrator and CorelDraw Software.
• Excellent Experience of using video editing tools.
• Good Time Management Skills
• Great interpersonal and communication skills.
• Creative Thinker
• Proficient in Adobe After Effects.
• Knowledge and a good understanding of motion graphics is preferred
• Candidate must have Own laptop is mandatory along with will the supportive softwares
• Experience- 2 to 3 years

Our client DDB Mudra Group are one of India’s largest marketing communications networks. The Group’s promise ‘Unexpected Works’ comes alive in our partnerships with some of the world’s fastest-growing companies and most admired brands including Johnson & Johnson, Volkswagen, Pepsico, McDonald’s, TTK Prestige, Diageo, Unilever, Royal Enfield, Titan, Meesho, and Infosys. Our agencies include DDB Mudra, 22feet Tribal Worldwide, Mudramax, Interbrand, Track and TracyLocke.  

Our work has shone at many prestigious forums.  

• APAC Agency of the Year at Spikes Asia 2022 with consecutive Grand Prix wins in the last three years. 
• Asia's #1 creative agency by WARC Rankings 2021. 
• India’s Agency of the Year and #5 in Asia according to Campaign Brief’s ‘The Work 2021’. 
• 2 at Kyoorius 2021. 
• One of the only two Indian agencies to bring home a Cannes Gold in 2021. 

One of the Top 20 most effective and creative agencies in the world by Effie Index 2020Our unwavering commitment to diversity and inclusion as one of the company’s key pillars for growth is seen through marquee initiatives like ‘The Phyllis India Project’ which creates a community of women leaders, and ‘Open Pride’ that fosters an inclusive and engaging work environment for the LGBTQIA+ community & allies. The Group was awarded Silver at IWEI’s Top Employers 2020 for the LGBT+ community. We are also four-time Gold winners of the Talent Development Program of the Year at the Campaign South Asia Agency of the Year Awards. 
http://ddbmudragroup.com/" target="_blank">http://ddbmudragroup.com/ 

Key responsibilities & Deliverables:

 
Candidates with extensive Drupal experience please apply!

• Deeper understanding and working experience in Drupal, WordPress, Laravel or CodeIgniter & NodeJS (Express JS).
• Analyze, design, code, debug, test, document & deploy applications
• Experienced in OOP and knowledge of design patterns
• Creating, using implementing and modifying Drupal/WordPress themes.
• Customize and tweak core, forms, modules and themes in Drupal/WordPress.
• Managing deployments of PHP and NodeJS projects with one or multiple developers across environments
• Hands-on experience in PHP, JavaScript, jQuery, SQL, Drupal, WordPress, Laravel or CodeIgniter, NodeJS (Express JS), MySQL, MongoDB.
• Exposure Experiences in application integration and web services technologies (REST, SOAP, XML, etc.) WebAPI
• Responsible and Reliable developer working against strict timelines and meeting on-time delivery goals.
• Deploying applications in AWS or GCP or Azure
• Must be a self-starter & be able to work with minimum supervision
• Should have capacity to solve complex business problems

Essential skills:

• Seeking 2+ years experienced PHP/NodeJS developer for long term employment.
• Must have, 2+ years’ experience working under Drupal, WordPress, Laravel or CodeIgniter, NodeJS (Express JS).
• Expertise in Drupal, WordPress, Laravel or CodeIgniter, NodeJS (Express JS), MySQL, Rest APIs and MongoDB.
• Good knowledge of Ajax, jQuery, HTML, Javascript, and CSS.
• Familiarity with source control systems such as Subversion, etc.
  Knowledge of Object-oriented concepts.
• Good to know about deploying applications in AWS or GCP or Azure
• Knowledge of REST/SOAP Web services.
• Knowledge of AngularJS or React JS is a big plus.
• Good to have certification under any CMS or Framework.
• Proficient in the maintenance and administration of applications.
• Experience integrating open source and third-party applications into existing applications.
• Results-oriented, reliable, and able to work under pressure.
• Ability to communicate technical ideas to business users and other teams.
• Ability to both collaborate with team members and work independently.
• Eager to embrace current and emerging web technologies

Regards,
Namrata Shukla.

• Demand planning
• Create the vendor funnel of ATL & BTL marketing agencies
• Procure to pay process management and ensuring compliance with process KPIs
• Order scheduling and expediting
• Work closely with suppliers to ensure effective support
• Supervising goods/service receipt and cycle count process at the office to ensure timely receiving of goods
• Support and coordinate with the various departments particularly with accounts with ease
• Handle internal audits
• MIS preparation

• Bachelors degree in Software Engineering, Computer Science, Information Technology or related
• Previous work experience as a Manual Testing in OTT Platform - MUST
• Complete understanding of STB, Set up box (MUST)
• Understanding of testing protocols
• Good analytical and troubleshooting skills
• Attention to detail
• Strong communication skills

Requirements

• Minimum 2+ years' experience as a software developer.
• Highly experienced with backend programming languages - NodeJs or Java etc, Highly experienced with front-end programming languages - HTML, CSS JavaScript, etc Proficient experience using - advanced JavaScript libraries and frameworks.
• Familiarity with Git.
• Experience consuming API endpoints.
• Good to have - Kafka/queuing system
• Should be well-versed in using multiple Databases - SQL/NO SQL.
• Should have experience using in- memory Data Bases-Redis.
• Experience with Unit-Testing.
• Experience building web applications with responsive design.
• Experience with Node.js and/or other server-side JavaScript technologies and tools.
• Strong knowledge of design principles, user interfaces, web standards and usability.
• ES6 React JS/JSX, Redux, Web pack, Immutable.js .