
REVIEW CRITERIA:
MANDATORY:
- Strong Customer Success, Large account management Profile
- Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
- Must have 3+ YOE in Team management
- Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
- Must be proficient in CRM and customer success tools
- Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu
PREFERRED:
- Retail, Manufacturing or FMCG
- Candidates for Hyderabad knowing any other south Indian language apart from Telegu
ROLE & RESPONSIBILITIES:
- Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
- Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
- Develop and execute customer success plans, including onboarding, training, and ongoing support.
- Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
- Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
- Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
- Monitor customer health metrics and proactively address any red flags to prevent churn.
- Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
- Stay up-to-date with industry trends and best practices in customer success management.
IDEAL CANDIDATE:
- Bachelor's degree in Business Administration, Accounts, or a related field.
- Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
- Proven track record of managing and retaining high-value customers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
- Self-motivated and results-oriented, with the ability to work independently and as part of a team.
- Proficient in CRM software and other customer success tools.
- Ability to travel as needed to meet with customers.

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Lead Java Platform Engineer
Build the high-performance platform services behind our core financial applications.
EXPERIENCE
5+ years (core Java)
CORE TECH
Java · REST APIs ·
SQL/NoSQL
DOMAIN
Financial Services
About the role
We’re seeking a highly experienced and passionate Senior Java Platform Engineer to join our
team. You’ll play a crucial role in designing, developing, and maintaining the robust, scalable
platform services that underpin our core financial applications.
This role demands a deep understanding of core Java principles, a proven track record of
building high-performance APIs, and extensive experience in the financial services industry.
What you’ll do
Design & development
– Design, develop, and maintain high-performance, scalable, and reliable platform services in
Java.
– Build and consume RESTful APIs and other web services.
– Write clean, well-documented, testable code, and contribute to code reviews and quality.
Platform engineering
– Contribute to the architecture and design of our platform services.
– Optimize platform performance and scalability and troubleshoot complex technical issues.
– Ensure the security and reliability of the platform.
Data management
– Work across SQL and NoSQL databases.
– Design efficient data access patterns and apply sound data modelling principles.
Financial services expertise
– Apply deep knowledge of financial industry practices, regulations, data, and systems.
– Work with sensitive financial data structures, with the care that requires.
Automation & workflow– Use Python for scripting and automation tasks.
– Apply (or build) exposure to Apache Airflow or similar tools for data pipelines and
scheduling.
Collaboration & communication
– Collaborate with cross-functional teams — product managers, QA engineers, and
developers.
– Communicate clearly with both technical and non-technical stakeholders.
– Mentor junior engineers.
What you’ll bring
– Bachelor’s or Master’s in Computer Science or a related field.
– 8+ years of experience in core Java development.
– Extensive experience building and maintaining platform services.
– Strong grasp of object-oriented programming principles and design patterns.
– Proven experience designing and developing RESTful APIs.
– Deep knowledge of concurrency, multithreading, and performance optimization.
– Hands-on experience with SQL and NoSQL databases.
– Significant experience within the financial services industry.
– Exposure to Python for scripting and automation.
– Exposure to Apache Airflow or similar workflow management tools.
– Excellent problem-solving, analytical, communication, and collaboration skills.
– Experience with Agile development methodologies.
Nice to have
– Cloud platforms (AWS, Azure, or GCP).
– Containerization and orchestration (Docker, Kubernetes).
– Message queues (Kafka, RabbitMQ).
– Knowledge of financial regulations and compliance requirements.
About Wissen Technology
Wissen Technology is a specialized consulting firm that helps organizations in Banking &
Finance, Telecom, and Healthcare build world-class products. Since 2015, we’ve grown to
1,000+ engineers across the US, UK, India, Australia, Mexico, and Canada and we are a
certified Great Place to Work ®.
Location: Hybrid (HSR, Bangalore)
Shift: US Hours (7:30 PM to 3:30 AM IST)
We’re the first ones helping SaaS brands rank inside ChatGPT, Perplexity, and AI search engines.
We’re looking for a Sales Development Representative (SDR) who’s hungry to win—someone who thrives on conversations, not comfort, and can fill the founder’s calendar with high-intent SaaS leads.
What You’ll Do:
● Own top-of-funnel outreach: research, prospect, and qualify leads from our ICP (future-focused SaaS brands).
● Personalize cold outreach across email, LinkedIn, and calls using our playbooks and tools.
● Book high intent qualified meetings/month with the founder.
● Run crisp qualification conversations: you’re not spamming; you’re diagnosing.
● Maintain and update lead data, activity, and notes in CRM tools (we’ll provide systems + training).
● Collaborate with leadership to refine messaging, identify opportunities, and close the feedback loop fast.
What You’ll Need:
● 1-2 years of experience as an SDR or in outbound lead generation for B2B SaaS or agencies.
● Excellent spoken and written English (you’ll be speaking with US founders).
● Comfort with cold outreach: you’re confident, curious, and unshaken by silence.
● Sharp research instincts and ability to adapt messaging on the fly.
● Hunger to learn, improve, and grow into a senior sales or partnerships role.
What You’ll Get:
● Fixed pay + incentives for every qualified meeting completed.
● Hands-on exposure to scaling a fast-growing global agency.
● Direct mentorship from founders: learn outbound systems that actually convert.
● Work with global SaaS brands defining the future of search visibility.
Job Title: AI/ML Engineer
Expereince: 5+ Years
Location: Remote
Responsbilities
Algorithm Development:
• Design and develop cutting-edge algorithms for solving complex business problems.
• Collaborate with cross-functional teams to understand business requirements and translate them into effective AI/ML solutions.
Content Customization:
• Implement content customization strategies to enhance user experience and engagement.
• Work closely with stakeholders to tailor AI/ML models for specific business needs.
Data Collection and Preprocessing:
• Develop robust data collection strategies to ensure the availability of high-quality datasets.
• Implement preprocessing techniques to clean and prepare data for model training.
Model Training and Evaluation:
• Utilize machine learning frameworks such as TensorFlow, Pytorch, and Scikit Learn for model training.
• Conduct rigorous evaluation of models to ensure accuracy and reliability.
Monitoring and Optimization:
• Implement monitoring systems to track the performance of deployed models.
• Continuously optimize models for better efficiency and accuracy.
Data Analytics and Reporting:
• Leverage statistical modelling techniques to derive meaningful insights from data.
• Generate reports and dashboards to communicate findings to stakeholders.
Documentation:
• Create comprehensive documentation for algorithms, models, and implementation details.
• Provide documentation for training, deployment, and maintenance procedures.
Skills:
- 6+ years of experience in AI/ML engineering.
- Proficiency in Python and machine learning frameworks (TensorFlow, Pytorch, Scikit Learn).
- Experience in Natural Language Processing (NLP) and Computer Vision.
- Expertise in Generative AI techniques.
- Familiarity with cloud platforms such as Azure and AWS.
- Strong background in statistical modelling and content customization.
- Excellent problem-solving skills and ability to work independently.
- Strong communication and collaboration skills
Job Title: AEM Developer
Location: Mumbai, India
Experience: 4+ years
Overview:
We are seeking a talented Fullstack AEM (Adobe Experience Manager) Developer with proficiency in React or Angular frameworks to join our team in Mumbai. The ideal candidate should have a solid understanding of front-end and back-end development, with a focus on implementing and maintaining AEM-based solutions. This role requires strong communication skills and the ability to collaborate effectively with cross-functional teams.
Responsibilities:
- Develop, implement, and maintain AEM-based web applications and components.
- Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
- Design and develop custom AEM components, workflows, and templates.
- Integrate AEM with other systems and third-party applications as needed.
- Optimize application performance and ensure scalability and reliability.
- Stay updated with the latest AEM features, trends, and best practices.
- Implement responsive design principles to ensure a seamless user experience across devices.
- Troubleshoot and debug issues related to AEM implementation and integration.
- Write clean, well-documented code and ensure adherence to coding standards.
- Participate in code reviews and provide constructive feedback to peers.
- Mentor junior developers and share knowledge with the team.
- Collaborate with UX/UI designers to create visually appealing and user-friendly interfaces.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 4+ years of experience in full-stack development, with a focus on AEM.
- Strong proficiency in Adobe Experience Manager (AEM) and associated technologies (AEM Sites, AEM Assets, etc.).
- Experience with front-end technologies such as React or Angular.
- Proficiency in HTML5, CSS3, JavaScript, and related frameworks/libraries.
- Experience with server-side languages such as Java.
- Knowledge of RESTful web services and APIs.
- Familiarity with version control systems such as Git.
- Experience with agile development methodologies.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a collaborative team environment.
- Experience with cloud platforms (e.g., AWS, Azure) is a plus.
- Relevant Adobe certifications (e.g., Adobe Certified Expert) are desirable but not required.
Description
Greetings from Ivan Infotech Pvt. Ltd.!!
Hiring going on for Web Consultant profile in website process.
Responsibilities
To communicate with clients to determine the scope of website development projects, implement SEO strategies to increase traffic flow to websites, and maintain websites.
- To manage customer queries and cold calling for a B2B Website Process in International Market .
- Will be responsible for new business development (Acquiring new business )and maintain relationship with new and existing clients.
- Would be dealing in Web/Mobile App and Digital Marketing Domain.
- Preparing progress updates and documenting website development processes.
Requirements
- Fluency in English is mandatory.
- Should have experience in any outbound sales process
- Basic knowledge in computer operation.
- Learning mindset.
Opening for US Shift
Benefits:
Five days working, saturday & sunday fixed off
Free Drop facility
Fixed Salary with huge incentive
Growth Opportunity
✓ Education: Graduate
✓ Inherent ability to have engaging conversations
✓ Excellent listening skills
✓ Excellent communications skills (English) and interpersonal skills
✓ Self-starter and ability to execute high velocity closures
✓ Ability to work in low supervision but high ownership environment
✓ Genuine interest in helping people succeed
if you are Intersted for the same then Please share the details.
Planning and overseeing new marketing initiatives.
Increasing the value of current customers while attracting new ones.
Finding and developing new markets and improving sales.
Attending conferences, meetings, and industry events.
Developing quotes and proposals for clients.
Developing goals for the development team and business growth and ensuring they are met.
Training personnel and helping team members develop their skills.
Essential Qualification -
Bachelor’s degree in business, marketing or related field.
Experience in sales, marketing or related field.
Strong communication skills and IT fluency.
Ability to manage complex projects and multi-task.
Excellent organizational skills.
Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Candidate should be expertise in iOS technology.
- Experience with developing native Applications using Swift 3 , Xcode, Objective C, Cocoa and iPhone SDK.
- Built and published commercial iPhone and iPad applications
- Candidate must have independently designed and developed mobile applications
- independently drive the design and development of iPhone/iPad application project.
Conceptualize and design Mobile applications based on need. - Experience with Objective-C, JavaScript, and JSON
- Coursework in Object-Oriented programming languages (C++/Java, etc)
- Understanding of Apple’s design principles and interface guidelines Animation, etc.
- Candidate can develop Mobile Apps and well-versed with the Android SDK.
- Have a good knowledge of Java Application development.










