
REVIEW CRITERIA:
MANDATORY:
- Strong Customer Success, Large account management Profile
- Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
- Must have 3+ YOE in Team management
- Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
- Must be proficient in CRM and customer success tools
- Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu
PREFERRED:
- Retail, Manufacturing or FMCG
- Candidates for Hyderabad knowing any other south Indian language apart from Telegu
ROLE & RESPONSIBILITIES:
- Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
- Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
- Develop and execute customer success plans, including onboarding, training, and ongoing support.
- Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
- Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
- Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
- Monitor customer health metrics and proactively address any red flags to prevent churn.
- Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
- Stay up-to-date with industry trends and best practices in customer success management.
IDEAL CANDIDATE:
- Bachelor's degree in Business Administration, Accounts, or a related field.
- Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
- Proven track record of managing and retaining high-value customers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
- Self-motivated and results-oriented, with the ability to work independently and as part of a team.
- Proficient in CRM software and other customer success tools.
- Ability to travel as needed to meet with customers.

Similar jobs
Position Summary:
We are seeking a detail-oriented and experienced Quality Control person to join our team, a
designer and manufacturer of high performance elastomeric seals. The primary responsibility of
this role is to ensure the quality of incoming and outgoing materials, as well as inspect in-process
plastic and metal components to maintain the highest product standards.
Key Responsibilities:
1. Incoming and Outgoing Material Inspection:
- Inspect and verify the quality of raw materials, elastomers, plastics, and metal components.
- Compare incoming materials to specifications, purchase orders, and certifications.
- Prepare and maintain detailed records of material inspections and test results.
2. In-Process Inspection:
- Monitor production processes to ensure compliance with quality standards.
- Conduct dimensional and visual inspections of plastic and metal components during
manufacturing.
- Identify and report non-conformities and initiate corrective actions.
3. Final Product Inspection:
- Conduct detailed inspections of finished elastomeric seals and other components before
shipment.
- Verify compliance with customer specifications and regulatory requirements.
4. Documentation and Reporting:
- Maintain detailed inspection records, test reports, and calibration logs.
- Prepare and submit quality reports to the Quality Manager and production team.
5. Collaboration and Continuous Improvement:
- Work closely with production, engineering, and purchasing teams to address quality issues.
- Assist in root cause analysis and corrective action plans for identified defects.
- Participate in continuous improvement initiatives to enhance product quality and process
efficiency.
6. Equipment Maintenance and Calibration:
- Ensure inspection tools and equipment are calibrated and in good working condition.
- Schedule regular maintenance and calibration of measurement devices.
Qualifications and Skills:
- Education: A Bachelor’s degree in Science (preferably Physics) or a B.E Degree (Mechanical /
Industrial) or a related field is preferred.
- Experience: Minimum 1-2 years of experience in quality control, preferably in the elastomeric
seals, plastics industry.
Technical Skills:
- Proficiency in using inspection tools such as calipers, micrometers, CMMs, and gauges.
- Strong understanding of technical drawings, specifications, and GD&T.
- Familiarity with ISO 9001 and other quality management systems.
Soft Skills:
- Strong attention to detail and analytical skills.
- Excellent communication and documentation abilities in English is a must.
- Proficiency in Microsoft Excel, Powerpoint and Word.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of Lean Six Sigma and 5S is preferred.
Role: Teamcenter Lead Developer
Experience: 6+yrs
Location: Bangalore/Hyderabad/Pune/Chennai
Notice Period: Immediate and 15 days only or max Upto 30 days
Key Responsibilities
- Core PLM Support & Expertise
- Manage and support key Teamcenter functionalities including:
- Parts & Components Management
- CAD Data Management & Integration
- BOM Management
- Change Management
- Supplier Collaboration
- Enterprise Data Integration
- Configuration & Customization
- Configure and customize Teamcenter modules to meet evolving business requirements
- Ensure alignment with PLM industry best practices and internal process standards
- Troubleshooting & End-User Support
- Investigate, diagnose, and resolve Teamcenter-related issues
- Deliver Tier 2/3 application support and guidance to end-users and business stakeholders
- Maintain system uptime and performance, ensuring minimal business disruption
- Code Implementation
- Develop and maintain clean, efficient code using Teamcenter-specific technologies such as:
- Java, C++, ITK (Integration Toolkit), SOA frameworks
- Support enhancements and new functionality development
- System Integration
- Collaborate with IT and engineering teams to integrate Teamcenter with ERP, CAD, and other enterprise platforms
- Enable seamless data flow and automation across interconnected systems
- Solution Development
- Design and deliver custom solutions within the Teamcenter platform, including:
- Workflows, UI modifications, reports, and extension modules
- Support ongoing innovation and platform optimization
Qualifications
- Bachelor’s degree in computer science, Engineering, or related technical field preferred
- 6+ years of experience supporting and developing within the Teamcenter PLM ecosystem
- Strong hands-on experience with Java, C++, ITK, and SOA for Teamcenter development
- Solid understanding of PLM best practices and enterprise system integration
- Proven problem-solving skills and the ability to manage technical escalations
Nice to Have
- Experience working in a global engineering or manufacturing environment
- Familiarity with Agile methodologies and DevOps principles
- Knowledge of enterprise systems like SAP, Oracle, or other major ERP platforms
Company information:
About Kanerika
Who we are:
Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.
Awards and Recognitions:
Kanerika has won several awards over the years, including:
· CMMI Level 3 Appraised in 2024.
· Best Place to Work 2022 & 2023 by Great Place to Work®.
· Top 10 Most Recommended RPA Start-Ups in 2022 by RPA today.
· NASSCOM Emerge 50 Award in 2014.
· Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture.
· Recognized for ISO 27701, 27001, SOC2, and GDPR compliances.
· Featured as Top Data Analytics Services Provider by GoodFirms.
What You Will Do:
As a Data Governance Developer at Kanerika, you will be responsible for building and managing metadata, lineage, and compliance frameworks across the organization’s data ecosystem.
Key Responsibilities:
- Set up and manage Microsoft Purview accounts, collections, and access controls (RBAC).
- Integrate Purview with data sources: Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake.
- Schedule and monitor metadata scanning and classification jobs.
- Implement and maintain collection hierarchies aligned with data ownership.
- Design metadata ingestion workflows for technical, business, and operational metadata.
- Enrich data assets with business context: descriptions, glossary terms, tags.
- Synchronize metadata across tools using REST APIs, PowerShell, or ADF.
- Validate end-to-end lineage for datasets and reports (ADF → Synapse → Power BI).
- Resolve lineage gaps or failures using mapping corrections or scripts.
- Perform impact analysis to support downstream data consumers.
- Create custom classification rules for sensitive data (PII, PCI, PHI).
- Apply and manage Microsoft Purview sensitivity labels and policies.
- Integrate with Microsoft Information Protection (MIP) for DLP.
- Manage business glossary in collaboration with domain owners and stewards.
- Implement approval workflows and term governance.
- Conduct audits for glossary and metadata quality and consistency.
- Automate Purview operations using:
- PowerShell, Azure Functions, Logic Apps, REST APIs
- Build pipelines for dynamic source registration and scanning.
- Automate tagging, lineage, and glossary term mapping.
- Enable operational insights using Power BI, Synapse Link, Azure Monitor, and governance APIs.
Tools & Technologies:
- Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog
- Experience in Microsoft Purview areas:
1. Label creation and policy management
2. Publish/Auto-labeling
3. Data Loss Prevention & Compliance handling
4. Compliance Manager, Communication Compliance, Insider Risk Management
5. Records Management, Unified Catalog, Information Barriers
6. eDiscovery, Data Map, Lifecycle Management, Compliance Alerts, Audit
7. DSPM, Data Policy
Required Qualifications:
-experience in data governance or data management.
- Strong experience in Microsoft Purview and Informatica governance tools.
- Proficient in tracking and visualizing data lineage across systems.
- Familiar with Azure Data Factory, Talend, dbt, and other integration tools.
- Understanding of data regulations: GDPR, CCPA, SOX, HIPAA.
- Ability to translate technical data governance concepts for business stakeholders.
Employee Benefits
1. Culture:
a. Open Door Policy: Encourages open communication and accessibility to management.
b. Open Office Floor Plan: Fosters a collaborative and interactive work environment.
c. Flexible Working Hours: Allows employees to have flexibility in their work schedules.
d. Employee Referral Bonus: Rewards employees for referring qualified candidates.
e. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback
2. Inclusivity and Diversity:
a. Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.
b. Mandatory POSH training: Promotes a safe and respectful work environment.
3. Health Insurance and Wellness Benefits:
a. GMC and Term Insurance: Offers medical coverage and financial protection.
b. Health Insurance: Provides coverage for medical expenses.
c. Disability Insurance: Offers financial support in case of disability.
4. Child Care & Parental Leave Benefits:
a. Company-sponsored family events: Creates opportunities for employees and their families to bond.
b. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.
c. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.
5. Perks and Time-Off Benefits:
a. Company-sponsored outings: Organizes recreational activities for employees.
b. Gratuity: Provides a monetary benefit as a token of appreciation.
c. Provident Fund: Helps employees save for retirement.
d. Generous PTO: Offers more than the industry standard for paid time off.
e. Paid sick days: Allows employees to take paid time off when they are unwell.
Thanks
We are founded by a team from Harvard and IIT, is a global
education venture teaching school children 1000+ essential modern subjects (Crypto, Climate,Space, etc.) and 21st-century skills (Critical Thinking and Communication). With students from 20+ countries, the academy has quickly grown its global footprint. We have small group online live sessions, pre, and post-class world-class self-learning content for children to grow 10X confident in the real world.
Job Details: Full Stack Engineer - FSE - 2
Role Scope: We are looking for an experienced WordPress developer to join our Technology team. As a full-stack developer, you will work closely with our Design, Product, and Technical Architectural members to develop features, migrate existing environments to a better
architecture, maintain ESA LMS environment that focus on the educational needs of Parent and Students globally. Working at Early Steps Academy is one of the best opportunities to get first-hand experience in an early-stage startup, explore different domains, and achieve your career goals.
Preferred Qualifications & Skills
● A minimum of 3 years of relevant experience
● Strong programming skills in PHP
● Hands-on expertise in building reusable components and independently publishable
packages
● Strong experience in WordPress, LearnDash, HTML, Typescript/Javascript and CSS
frameworks
● Practitioner of IaC (AWS), CI/CD, Containerization(Docker), Accessibility, Server Side
Rendering, Pre-rendering, Serverless and Agile
● Ability to adapt quickly to a new direction
RESPONSIBILITIES
- Become an expert in our technology and platforms
- Provide top-tier, highly skilled and attentive support to our consumer app teams.
- Perform production support, troubleshooting and maintenance tasks with a focus on quality and timeliness
- Work with the Implementations and Delivery Teams on defect resolution and solution delivery
- As an active member of the backend team you would utilize and promote best practices and standards
- You’ll develop new technical skills and gain industry knowledge
- You’ll provide occasional “after-hours” incident response and support
- Maintain software to integrate with internal back-end systems
- Build tools to reduce occurence of errors and improve customer experience
- Manage system troubleshooting and maintenance.
Required skills and qualifications
• 4+ years’ experience supporting Web and Backend based application software and environments preferred
• Ability to prioritize effectively and handle shifting priorities professionally
• Experience with version management systems like GIT, Subversion
• Knowledge on Payment gateways (Razorpay, Juspay)
• Experience with web application servers, basic idea on AWS and Azure
• Databases (SQL and NoSQL) and SQL query language.
• Good understanding of Networking principles.
• An understanding and background with Object Oriented Programming languages
• Required Full stack development knowledge.
Preferred skills and qualifications
• Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field
AD Skills:
- Implementing Active Directory Infrastructure
- Expertise on Windows Infrastructure components integration like DNS, DHCP etc.
- Assess Domain Controllers, Domain Architecture, Centralized Migrations, GPO Designs, Windows DNS/DHCP Management and Forest Level Trust Architecture
- Cloud Service integration with Active Directory including Amazon Web Services and Azure Active Directory Services
- Multi Forest/Domain Active Directory and DNS migration
- In depth knowledge of AD Site Topology, OU’s Structure, Group Policies, NTP, LDAP and implementation and AD components
- Good knowledge on AD Security and identity principals
- Strong integration experience of ADFS and integration with the on-prem Active Directory
That can include the following tasks:
- Develop and revamp creative, eye-catching websites as per the client's needs.
- Work with project managers to discuss the desired website functionality and provide solutions.
- Integrate custom templates/themes into WordPress.
- Work with various WordPress third-party plugins (Like WooCommerce, Buddypress, Elementor, and others) and customize when required.
Skills:
- Knowledge of WordPress Architecture, WooCommerce, Page Builder’s (like Elementor, Divi, Visual Composer etc), and other best practice solutions
- Knowledge of PHP, MySQL, HTML, CSS, Javascript/jQuery.
- Knowledge of child theme creation and customization as per designed based on the requirements
- Knowledge of WordPress plugin and back-end development
An entrepreneurial conference research and production company looking for an ambitious, dedicated and experienced Conference Manager to help grow both the conferences and the company.
We are looking for someone creative, organised and passionate about project management and events,who can plan an event from start to finish that exceed our expectations.
Key tasks and responsibilities:
- Development, production and delivery of projects from proposal to execution, on time, within budget, that exceed our expectations
- Coordinate all operations, from sourcing and negotiating with vendors and suppliers to venue searches and bookings
- Setting, communicating and maintaining timelines and priorities on every project
- Develop and maintain event databases, such as filtering and segmentation, with meticulous attention to detail
- Coordinate event logistics and collateral material design, production and distribution and maintain production schedules for event materials/collateral
- Communicating, maintaining and developing client and supplier relationships
- Perform general duties to support event planners, project managers and the Global Event team
- Analyse events portfolio and key performance areas and prepare event follow-up reports, identify areas to improve on for future events
- Montoring calendars and booking in meetings and calls for the management team
- Competitor research, analysis and reporting
·
Candidate requirements:
- Minimum 2-3 years minimum operational or project management experience from a B2B events/conference production company
- Graduated to degree level or equivalent in your chosen discipline, ideally Marketing, Social Sciences, Humanities, Languages or similar
- Fluent in written and spoken English
- Ability to work under pressure and meet demanding deadlines
- Ability to work independently and show a strong sense of initiative, taking ownership of key projects when required with a proactive attitude
- Ability to multitask, prioritise and be flexible is essential
- Works well as part of fast-paced team, prioritising effectively and managing workload
- Excellent IT skills - proficient in both Windows and Mac operating systems (i.e. PowerPoint, Keynote, Excel, Word, Outlook)
- Strong interpersonal and communication skills both verbal and written, able to successfully interact with all parts of the business and stakeholders at all levels
- Excellent organisational, analytical and administrative skills, meticulous attention to detail
- Flexible in approach and able to amend hours as required to suit business needs
- Adept at general administrative tasks like budgeting, data entry, and word processing
*>Well proven experience in JavaScript frameworks like NodeJS, JQuery, ReactJS
*>Knowledge on Node.js and frameworks such as Express JS , require JS etc.
*>Thorough understanding of React.js and its core principles
*>Familiar with newer specifications of EcmaScript and modern authentication mechanisms like JSON web tokens
*>Must have strong experience in Relational databases like MYSQL etc. and NoSQL databases like MongoDB, Cassandra etc.
*>Experience in cloud technologies like GCP, Azure is must
*>Should be able to work independently as well as lead the teams.
*>Knowledge on chatbot frameworks such as Microsoft Bot Framework
*>Experience in HTML5, CSS3, SASS, LESS is an added advantage











