
REVIEW CRITERIA:
MANDATORY:
- Strong Customer Success, Large account management Profile
- Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
- Must have 3+ YOE in Team management
- Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
- Must be proficient in CRM and customer success tools
- Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu
PREFERRED:
- Retail, Manufacturing or FMCG
- Candidates for Hyderabad knowing any other south Indian language apart from Telegu
ROLE & RESPONSIBILITIES:
- Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
- Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
- Develop and execute customer success plans, including onboarding, training, and ongoing support.
- Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
- Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
- Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
- Monitor customer health metrics and proactively address any red flags to prevent churn.
- Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
- Stay up-to-date with industry trends and best practices in customer success management.
IDEAL CANDIDATE:
- Bachelor's degree in Business Administration, Accounts, or a related field.
- Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
- Proven track record of managing and retaining high-value customers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
- Self-motivated and results-oriented, with the ability to work independently and as part of a team.
- Proficient in CRM software and other customer success tools.
- Ability to travel as needed to meet with customers.

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Job Summary:
We are looking for a dynamic and results-driven Business Development Intern with 1 to 2 years of experience in IT sales to join our team. The ideal candidate will have a strong background in selling IT solutions and services, with a proven track record of achieving sales targets and building long-term client relationships.
Responsibilities:
*Identify new business opportunities and potential clients
*Generate leads through networking, cold calling, and other business development techniques
Requirements:
* Must have good communication skills (English)
* Knowledge of different portals such as LinkedIn sales navigator, Upwork, Guru, Apollo Benefits:
*Opportunity for career growth and development
*Dynamic and supportive work environment
*Flexible working hours
OfficeTimings:10 am to 7 pm
Working days- Monday to Friday (5 days)
Experience - 2+ Years
Requirements:
● Should have at least 2+ years of DevOps experience
● Should have experience with Kubernetes
● Should have experience with Terraform/Helm
● Should have experience in building scalable server-side systems
● Should have experience in cloud infrastructure and designing databases
● Having experience with NodeJS/TypeScript/AWS is a bonus
● Having experience with WebRTC is a bonus
Requirements
- 3+ years of overall application development experience
- 5 years of Java 8, J2EE, Spring Boot, Spring MVC, JPA
- 2 years of Angular 8+, TypeScript, JavaScript, HTML, CSS
- Expert knowledge of SQL and PL SQL programming with MySQL database
- Strong knowledge of Maven, Junit, Mockito, GitLab, GitHub, and Jira
- Nice to have Docker implementation experience
- Experienced with TDD test driven development and automated unit testing including UI unit testing frameworks
- Expert knowledge of JSON RESTful web service development
- Experience with code reviews development of coding standards practices improving the quality in the software code
- Ability to work independently, take initiative to ensure efficient and timely resolution of production issues
- Excellent problem-solving design development and debugging skills
- Ability to solve problems using an analytical approach decisive fast moving quick and constructive resolutions of conflicts and a can-do attitude
- Expert knowledge in Agile Scrum practices Software Development and Application Life Cycle Management
We are looking for an experienced NodeJS/ExpressJS/TypeScript developer. You will work on the most
critical software development team in a fast-growing data-centric software company. You will develop high performance, highly available REST and GraphQL APIs that will deliver data to our suite of web and mobile
apps.
Duties and Responsibilities
Software Development: You will work with the engineering lead to design and develop REST and
GraphQL APIs that will serve data from MongoDB and ElasticSearch.
Automated Test Scripts: You will write automated test scripts for all of your code. You will work with
the QA manager to determine optimal code coverage.
Code Reviews: You will assist in reviewing PRs raised by other team members. You will be
responsible for ensuring that the code satisfies the documented requirements, includes the necessary
automated tests and follows our documented coding standards and best practices.
API Support: API issues will be reported manually and automatically (via alerts) to a series of Slack
channels. You will monitor these channels and create Jira tickets to diagnose and fix these issues. You
will ensure that affected API consumers are informed regularly as to the status of the open issues.
API Documentation: You (and the rest of the API team) will be responsible for keeping the API
documentation up to date.
Skills and Qualifications
Bachelor's degree in computer science, information science, or similar.
Exceptional analytical and problem-solving skills.
Great organizational and time management skills.
Extensive knowledge of NodeJS libraries and frameworks.
REST APIs: 3+ years required.
GraphQL APIs: 1+ years desired.
ExpressJS or Fastify: 2+ years required
Advanced TypeScript: 1+ years required
NodeJS: 2+ years required
Node Streams: 1+ years desired
AWS High-Availability Clusters: 1+ years desired
MongoDB: 2+ years desired
Search Engines (ES or Solr): 2+ years desired
Big Data: 1+ years’ experience querying datasets with hundreds of millions of rows desired
Mocha/Chai: 1+ years desired
Bitbucket or GitHub: 1+ years required
Mobile Developer (Xamarin)
To assist us in building out our next generation of mobile apps using Xamarin, we’re looking for a well-rounded Mobile developer. A primary job responsibility will be to assist in developing and maintaining new features for the Xamarin application. The right person for this job will understand the agile methodology as well as thrive in a fast-paced environment.
Required Skills:
- 2+ years experience developing software using Xamarin.
- Xamarin Form based UI development using XAML
- Strong desire to learn
- Basic understanding of design patterns
- Comfortable working with Subversion, Git, or similar source control environments
- Must be willing to do Test Driven Development.
- Strong communication skills, must embrace working in a highly-collaborative environment
Preferred Skills:
- Good understanding of web-service technologies, Restful APIs
- Some exposure to a version control system such as Git or Subversion
- Proven understanding of software development techniques, concepts and processes
- Driven and self-motivated.
- Works creatively to solve challenging problems
Responsibilities
- Assist in the design, implementation, and maintenance of features for our cross platform applications.
- Provide technical support and troubleshooting that are beyond capabilities of help desk or customer service
- Analyze and fix QA and production problems
- Ensure proper functioning of applications in a production environment
- Work collaboratively with designers, product managers and QA in meeting tight deadlines utilizing SCRUM in an agile environment.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Defines and documents requirements for data, workflow, logical processes, and interfaces with other systems.
- Other tasks and projects as assigned by management.
Experience: 2+
Location: Noida (Currently WFH)/ PWFH
Notice Period: Immediate to 15 days
Location: Kurla (Mumbai)
B2C sales/Inside Sales
Experience: 2-4 years into B2C/Inside sales (Mandatory)
Excellent communication is must
Compensation: Upto 6LPA
Immediate Joining
Max Age: 30
his position lets you work from the comfort of your home. You would be required to work from 2:00 pm to 10:00 pm. You will receive 12 personal times off during the year. You would have to be available via skype during those times. The ideal candidate would have to know a lot about seo and code to fix issues that are required on google. You would be working on projects from job boards to crm to websites. Your primary job would be to write code. AWS operating systems knowledge is a requirement. But this position would be a lead position to get the job done.
Must have experience with google search engines.
Full Stack Developer Responsibilities:
Proficiency with server side languages such as html, Python, React, Ruby, Java, PHP and .Net. Django
- Developing front end website architecture.
- Designing user interactions on web pages.
- Developing back end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.Full Stack Developer Requirements:
- Degree in Computer Science.
- Strong organizational and project management skills.
- Proficiency in Python CRM application
- Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
- Familiarity with html, JavaScript frameworks such as Angular JS, React and Amber.
- Familiarity with database technology such as MySQL, AWS, Oracle and MongoDB.
- Excellent verbal communication skills.
- Good problem solving skills.
- Attention to detail.

- Very Strong communication and consulting skills
- Strong front-end development skills, experience with JavaScript libraries/frameworks mainly Angular JS Preferably Version 7 or Version 5
- Experience working with server-side JavaScript Frameworks and build tools (node.js, bower, grunt, gulp)
- Demonstrable experience developing large-scale applications using one or more MV* patterns (MVVM, MVC, MVP)
- Expertise in developing single page web applications using front-end routing, consuming JSON-based RESTful APIs, client-side templating
- Strong competency in responsive layouts leveraging CSS and media queries and related UI frameworks (e.g., Bootstrap, Foundation)
- Experience with CSS preprocessors (e.g., Sass, LESS)
- Experience with code analysis tools (e.g., JSLint, JSPerf)
- Practical knowledge of web page optimization techniques and guidelines for fast page load times
- Strong understanding of Ajax and/or promises
- Experience working in an agile, multidisciplinary team.
- Experience working with a distributed version control system (git, mercurial)
- Experience writing unit tests in one or more of the following: karma, mocha, chai, sinon, jasmine, jest
- Experience working on AWS. Basic understanding of Security Groups/ VPC etc.
- Experience on working with & integrating with microservices
- Experience on developing/ using CI/CD pipeline using Jenkins/ Git







