Associate Director- Customer Success (SaaS)

E-Commerce Executive

Industry: FMCG – Food Products / D2C Brand

Location: Pune

Experience: Minimum 2 Years

Employment Type: Full-Time, Permanent

About the Role:

We are looking for an experienced E-Commerce Executive to manage and grow our online sales channels across leading e-commerce and quick-commerce platforms. The ideal candidate should have hands-on experience in FMCG/D2C e-commerce operations, catalog management, sales optimization, inventory coordination, and performance reporting.

Key Responsibilities:

• Manage product catalogs, listings, pricing, descriptions, and availability across e-commerce platforms.
• Handle operations on Amazon, Shopify, BigBasket, Swiggy Instamart, Blinkit, Flipkart, and similar platforms.
• Coordinate with platform POCs for promotions, campaigns, visibility, and operational issues.
• Develop strategies to achieve sales targets and improve product visibility and conversions.
• Analyze sales trends, platform performance, and customer behavior to identify growth opportunities.
• Coordinate with production, warehouse, and logistics teams for smooth order fulfillment.
• Monitor inventory and address issues related to stock-outs, delays, returns, and cancellations.
• Handle customer queries, complaints, feedback, and online reviews.
• Monitor and maintain the brand's online reputation.
• Prepare weekly and monthly sales and performance reports using Microsoft Excel.
• Work closely with marketing and digital media teams on e-commerce campaigns and promotions.
• Research and onboard new e-commerce/quick-commerce platforms to expand the brand's digital presence.

Desired Candidate Profile

• Minimum 2 years of experience in E-Commerce Operations, preferably in FMCG or D2C.
• Hands-on experience with Amazon, Shopify, Flipkart, BigBasket, Swiggy Instamart, Blinkit, or similar platforms.
• Strong knowledge of Microsoft Excel and data analysis.
• Good understanding of online sales, promotions, catalog management, and order fulfillment.
• Strong analytical, communication, coordination, and multitasking skills.
• Ability to work with cross-functional teams and external platform partners.
• Bachelor's degree in BBA, BMS, or equivalent preferred.

Job Description: Jr. HR & Admin Executive

(Male Candidate Preferred)

From IT Industry Only(Service or product Base)

Position Overview

We are looking for a well-organized and proactive Jr. HR & Admin Executive to handle recruitment support and daily office administration. The ideal candidate should have good communication skills, strong coordination ability, and a disciplined approach to work.

Key Responsibilities

Recruitment Responsibilities

• Source candidates through job portals, social media, and references.
• Screen resumes and conduct basic telephonic screenings.
• Schedule interviews and coordinate with hiring managers for availability.
• Maintain recruitment trackers and daily hiring reports.
• Follow up with candidates regarding interview status, offer updates, and joining dates.
• Assist with onboarding documentation and joining formalities.

Admin Responsibilities

• Manage day-to-day office administration tasks.
• Oversee housekeeping, office maintenance, and vendor coordination.
• Handle stationery, pantry, courier services, and procurement requirements.
• Coordinate travel bookings, meeting room arrangements, and visitor management.
• Monitor office equipment such as CCTV, printer, biometric machine, and escalate issues when required.
• Manage petty cash and maintain basic admin records.

Qualifications & Skills

• Bachelor’s degree (BBA/BA/B.Com or equivalent).
• 2-4 years of experience in HR/Admin preferred.
• Strong communication and coordination skills.
• Basic knowledge of recruitment and office administration.
• Proficiency in MS Office (Excel, Word).
• Professional attitude and ability to multitask.

Work Details

• Job Type: Full-time, On-site
• Location: Bopal, Ahmedabad

Job Summary

We are seeking an experienced Senior System Administrator responsible for managing and maintaining the organisation’s IT infrastructure, including Windows and Linux servers, network devices, security systems, storage solutions, and enterprise applications. The role ensures high availability, security, and performance of all IT systems while supporting business operations.

Key Responsibilities

Server Administration

• Install, configure, and maintain Windows Server environments (Active Directory, DNS, DHCP, Group Policy).
• Manage and maintain Linux machines for application hosting and system services.
• Administer and maintain Application Servers supporting internal business applications.
• Manage and maintain Biometric Servers used for employee attendance and access control systems.
• Monitor server health, performance, and system logs.
• Perform system updates, patches, and security hardening.

Storage and File Services

• Manage and maintain Samba File Servers for shared storage and user access.
• Administer NAS storage systems (Synology), including storage allocation, access permissions, and performance monitoring.
• Ensure proper storage utilisation and secure data access.

Network Infrastructure Management

• Configure and manage Sophos Firewall, including firewall rules, NAT policies, VPN configuration, and threat protection.
• Configure and maintain Cisco and Netgear switches, including VLAN configuration and network segmentation.
• Manage and maintain wireless access points to ensure reliable and secure Wi-Fi connectivity.
• Monitor network performance and troubleshoot connectivity issues.

Proxy and Security Management

• Install, configure, and maintain Proxy Servers for internet access control and monitoring.
• Monitor firewall logs, network security alerts, and implement security policies.
• Ensure network infrastructure is protected against unauthorised access and threats.

Backup and Disaster Recovery

• Implement and manage backup and restore solutions for servers, NAS, and critical business data.
• Perform periodic backup verification and disaster recovery testing.
• Ensure backup policies and schedules are properly maintained.

Power and Infrastructure Management

• Monitor and maintain UPS systems to ensure an uninterrupted power supply for servers and network infrastructure.
• Coordinate with vendors for UPS maintenance, battery replacement, and power infrastructure reliability.

System Monitoring and Troubleshooting

• Proactively monitor servers, network devices, storage systems, and applications.
• Troubleshoot and resolve system, network, and application-related issues.
• Maintain proper documentation of infrastructure configurations and procedures.

Vendor and Infrastructure Coordination

• Coordinate with vendors for hardware procurement, infrastructure support, and service management.
• Plan and implement infrastructure upgrades and improvements.

Required Skills

• Strong experience with Windows Server Administration
• Good knowledge of Linux System Management
• Experience with Sophos Firewall
• Knowledge of Cisco and Netgear networking devices
• Experience with NAS storage (Synology) and Samba File Server
• Experience managing Application Servers and Biometric Systems
• Experience with Backup and Disaster Recovery
• Understanding of network security and monitoring

We’re Hiring: HR Manager

📍 Noida – Sector 63 (Onsite)

🕒 4–6 Years Experience

🏢 IT Industry Experience Required

Role Focus:

Own and manage the complete employee life cycle, HR operations, compliance, and people processes.

Preference will be given to female professionals.

• 4-5 years of experience in functional automation tools and frameworks (mandatory).
• Experience with the Playwright automation tool (desirable)
• Analyze logs generated from monitoring tools like Datadog, Splunk, Kibana for troubleshooting and debugging service failures.
• Perform database validation using appropriate queries to verify data integrity in SQL and NoSQL databases.
• Work effectively within an Agile development methodology and participate in ceremonies like sprint planning, daily stand-ups, backlog refinement etc.
• Identify and report bugs and defects using a bug tracking tool.
• Stay up-to-date with the latest testing tools and methodologies.
• Learn API automation and contribute to API automation deliveries.

Job Overview

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Develop a growth strategy focused on revenue growth
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Qualifications

• Proven working experience as a business development manager or sales executive in IT Services company
• Minimum 3+ years of experience
• Proven sales track record
• Proficiency in MS Office and CRM software
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills

JOB DESCRIPTION:

What you’ll do

● Working closely with both engineering and

product teams

● Write well-designed, testable, efficient code

● Develop new features and cutting-edge user

experience

● Work on bug fixing, code optimisation and

performance improvements

● Unit-test code for robustness, including edge

cases, usability, and general reliability

● Continuously discover, evaluate, and implement

new technologies to maximise development

efficiency

● Code evaluation and managing the teammates

What you’ll bring

● 2-4 years of experience in iOS development.

● Proficiency in Swift programming, Cocoa,

XCode, unit test, mobile database, and the iOS

SDK

● Knowledge of design patterns (MVVM and

MVI)

● Understanding of dependency injection

frameworks

● Understanding of RxSwift, observable pattern

● Good knowledge of memory management,

concurrency, and multi-threading

● Good knowledge of OOPS, data structure and

algorithms

● Experience and passion to build great user

experience for iOS platforms

● Previous work experience at a startup would be

a plus

We are looking for a full stack developer to produce scalable software solutions.

As a full stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Requirements:

• Degree in Computer Science.
• Strong organizational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React and Amber.
• Proficiency with server side languages such as Python, Ruby, Java, PHP and .Net.
• Familiarity with database technology such as MySQL, Oracle and MongoDB.
• Excellent verbal communication skills.
• Good problem solving skills.
• Attention to detail.

Reporting directly to the Founder

The job requires a great deal of responsibility early on, but we're working on something exciting and there's lots of opportunity of growth and learning.

The job is full-time, remotely based, and with flexible hours.