11+ Team Service Management Jobs in Hyderabad | Team Service Management Job openings in Hyderabad

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Job Title : Senior Backend Engineer – Java, AI & Automation

Experience : 4+ Years

Location : Any Cognizant location (India)

Work Mode : Hybrid

Interview Rounds :

1. Virtual
2. Face-to-Face (In-person)

Job Description :

Join our Backend Engineering team to design and maintain services on the Intuit Data Exchange (IDX) platform.

You'll work on scalable backend systems powering millions of daily transactions across Intuit products.

Key Qualifications :

• 4+ years of backend development experience.
• Strong in Java, Spring framework.
• Experience with microservices, databases, and web applications.
• Proficient in AWS and cloud-based systems.
• Exposure to AI and automation tools (Workato preferred).
• Python development experience.
• Strong communication skills.
• Comfortable with occasional US shift overlap.

Job Overview

We are looking for a highly skilled and experienced Unreal Engine Developer to join our development team. In this role, you will be responsible for architecting, implementing, and optimizing core gameplay systems, interactive mechanics, and technical frameworks. You will work closely with technical artists, designers, and systems engineers to transform conceptual designs into performant, high-quality, real-time 3D experiences.

The ideal candidate has a deep technical understanding of both C++ and Blueprints, a strong foundation in 3D math, and a passion for building clean, maintainable code architectures.

Key Responsibilities

System Architecture:Design, write, and maintain clean, scalable, and optimized C++ and advanced Blueprint systems.

Core Mechanics:Implement complex character movement, physics-driven interactions, logic states, and user interface linkages.

Performance Optimization:Profile and optimize CPU/GPU performance, memory usage, and load times to ensure smooth frame rates across target platforms (PC, Console, or Mobile/XR).

Required Technical Skills & Qualifications

Experience:4+ years of professional software development experience using Unreal Engine (UE4 / UE5).

Languages:proficiency in C++ and deep conceptual understanding of Unreal Blueprints

Render Pipeline:Familiarity with Unreal’s rendering pipeline, including material creation, lighting setups (Lumen/Baked), and post-processing.

Education:Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent professional experience).

Preferred (Nice-to-Have) Skills

Experience building standalone or PC-tethered VR/AR/XR applications (Meta Quest, HTC Vive, Apple Vision Pro).

Familiarity with AI-assisted pair-programming tools and workflows to accelerate boilerplate code generation.

What We Offer

Competitive salary and performance-based bonuses.

Flexible working hours / hybrid or remote work options.

Access to cutting-edge hardware and production pipelines.

Opportunities for professional growth and leadership roles.

·         Design, Develop, and Implement Integration solutions using Oracle Integration cloud (OIC) to connect various applications, Systems, and Services

·         Customize and configure OIC adapters, connectors, and Components to meet specific integration requirements.

·         Develop RESTful and SOAP Webservices for data exchange and communication between different systems.

·         Good Knowledge in Cloud technologies (Lamda function in AWS etc for integration with AWS)

·         Collaborate with Business analysists and stakeholders to gather requirements and define integration workflows and data flows.

·         Perform troubleshooting, debugging and performance tuning of integration solutions to ensure optimal performance and reliability.

·         Develop and maintain documentation for integration processes, interfaces and configurations.

·         Perform Code reviews .

·         Ensure adherence to coding standards , development methodologies and security protocols throughout the software development lifecycle.

Personnel Specification

Education: Bachelor’s degree in computer science, Information Technology or related field

Experience:

• 5 or more years of experience in IT industry.

• Experience in Cloud based integration Platform.

Skills and Abilities:

·         Proven experience in designing, developing, and implementing integration solutions using OIC

·         Strong understanding of RESTful and SOAP web services, JSON, and other data formats.

·         Experience in cloud based integration platforms, writing Lamda function and creating integrations with various channels.

·         Strong Knowledge in OIC API Integration.

·         strong understanding on SOAP based services and Rest bases services.

·         Strong development skills in JAVA

·         Strong knowledge on Authentication methodologies to be followed during the integration platforms.

·         Strong Knowledge in OIC GEN2 and GEN3

Assignment Details

Our client, a global leader in energy management and automation, is seeking a skilled and experienced Test Automation Engineer with strong expertise in developing automation frameworks for Windows and Web applications. The ideal candidate will have hands-on experience with Python and Robot Framework, and a solid background in software development, debugging, and unit testing. This role requires the ability to work independently, contribute to the entire testing lifecycle, and collaborate with cross-functional teams in an Agile environment.

Key Responsibilities:

• Design and develop robust Test Automation Frameworks for both Windows and Web applications.
• Implement automated test cases using Python and Robot Framework.
• Collaborate with development teams to understand feature requirements and break them down into actionable tasks.
• Use version control and issue tracking tools like TFS/ADO, GitHub, Jira, SVN, etc.
• Perform code reviews, unit testing, and debugging of automation scripts.
• Clearly document and report test results, defects, and automation progress.
• Maintain and enhance existing test automation suites to support continuous delivery pipelines.

Skills Required

• 5–10 years of professional experience in Test Automation and Software Development.
• Strong proficiency in Python and Robot Framework.
• Solid experience with Windows and Web application testing.
• Familiarity with version control systems such as TFS, GitHub, SVN and project tracking tools like Jira.
• Strong analytical and problem-solving skills.
• Ability to work independently with minimal supervision.
• Excellent written and verbal communication skills for documentation and reporting.

Job Description:

The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience. 

Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.

Key Responsibilities:

• Proactively connected with Clients.

• Resolving Technical issues in a timely manner.

• Training and educating Clients on our Products & Solutions.

• Assisting Software Engineers on issues.

• Providing feedback on product development in a timely manner. 

• Auditing error Plans to reduce rework with the aim of providing Scalable Products.

Skills and Specifications:

• Excellent Communication & Analytical Skills.

• Willing to work on US shift (Voice Process)

• Interpersonal Skills with a great attitude.

• Good Knowledge if Enterprise Applications, Systems & Technologies.

• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision

• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.

• Organized, flexible and multitasking. 

• • Persistent with a team attitude.

At Prolifics, we are currently implementing multiple solutions and we are looking to hire talented UIPath RPA Engineer candidates for our development centre in India. This position would be based out of Hyderabad/Pune and is a permanent position.

If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!

Job Title: Sr. UIPath RPA Developer 

Experience: 6+ years

Location: Hyderabad/ Pune

Fulfilment Type: Fulltime

Job Description:

1. Strong UiPath Development skills

2. Strong communication skills

3. Design, Develop, Build, Deploy and Manage automation BoTs in UiPath environment

4. UiPath citizens developer with skills set on Low complexity automation is good to have

5. Knowledge/Understanding with business process requirements and experience configuring automation processes in UiPath

6. Strong techno-functional skills and experience on working with business to gather requirements. Working with testing teams like UAT to perform testing

7. Experience working with infrastructure teams to guide and assist in issue resolution

8. Experience working in cross functional teams involving cloud environments, to be able to work with security teams and firewall teams for any code issue resolution

9. Knowledge/Experience building BoT with automation on SAP ERP, Finance, Supply Chain, SAP Ariba, Vendor On-boarding, GFE+, Logistics, PKMS – Warehouse Management is nice to have.

About us:

Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019. We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.

Senior Fullstack (MERN) Developer - Tribe

We’re looking for a Full Stack developer who will take a key role on our team. Our Full Stack developer must have knowledge in all stages of software development. You’ll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our platform

• Quick Learner and good at problem solving
• 2 - 5 years of experience in developing backend and frontend applications
• Good understanding and strong in data structures and algorithms
• Design overall architecture of application including frontend and backend.
• Maintain quality and ensure responsiveness of applications.
• Developing front end website architecture.
• Developing back-end website applications including designing and developing APIs.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Staying abreast of developments in web applications and programming languages.
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization.
• Understanding and implementation of security and data protection.
• Highly experienced with back-end programming languages (Ex: Python, Java, JavaScript etc)
• Proficient experience using (Ex: advanced JavaScript libraries and frameworks such as ReactJS, AngularJS etc.).
• Experience with cloud message APIs and usage of push notifications at large scale.
• Knowledge of code versioning tools such at Git
• Good to have experience in MERN

Expereince: 3-5 years

Domain: SQL server/SSIS/Cloud technology

Good Knowledge in Creating new tables in database.

Using Triggers, trunket,delete,view,etc