11+ Team Service Management Jobs in Hyderabad | Team Service Management Job openings in Hyderabad

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Required Skills: Advanced Hardware Board Design Expertise, Signal Integrity, EMI/EMC & Design Analysis, Board Bring-Up & Troubleshooting, EDA Tools & Technical Documentation, Cross-Functional & Supply Chain Coordination

Criteria:

• Education: B.Tech / M.Tech in ECE / CSE / IT
• Experience: 10–12 years in hardware board design, system hardware engineering, and full product deployment cycles
• Proven expertise in digital, analog, and power electronic circuit analysis & design
• Strong hands-on experience designing boards with SoCs, FPGAs, CPLDs, and MPSoC architectures
• Deep understanding of signal integrity, EMI/EMC, and high-speed design considerations
• Must have successfully completed at least two hardware product development cycles from high-level design to final deployment
• Ability to independently handle schematic design, design analysis (DC drop, SI), and cross-team design reviews
• Experience in sourcing & procurement of electronic components, PCBs, and mechanical parts for embedded/IoT/industrial hardware
• Strong experience in board bring-up, debugging, issue investigation, and cross-functional triage with firmware/software teams
• Expertise in hardware validation, test planning, test execution, equipment selection, debugging, and report preparation
• Proficiency in Cadence Allegro or Altium EDA tools (mandatory)
• Experience coordinating with layout, mechanical, SI, EMC, manufacturing, and supply chain teams
• Strong understanding of manufacturing services, production pricing models, supply chain, and logistics for electronics/electromechanical components

Description

REQUIRED SKILLS:

• Extensive experience in hardware board designs and towards multiple product field deployment cycle.

• Strong foundation and expertise in analyzing digital, Analog and power electronic circuits.

• Proficient with SoC, FPGAs, CPLD and MPSOC architecture-based board designs.

• Knowledgeable in signal integrity, EMI/EMC concepts for digital and power electronics.

• Completed at least two project from high-level design to final product level deployment.

• Capable of independently managing product’s schematic, design analysis DC Drop, Singal Integrity, and coordinating reviews with peer of layout, mechanical, SI, and EMC teams.

• Sourcing and procurement of electronic components, PCBs, and mechanical parts for cutting-edge IoT, embedded, and industrial product development.

• Experienced in board bring-up, issue investigation, and triage in collaboration with firmware and software teams.

• Skilled in preparing hardware design documentation, validation test planning, identify necessary test equipment, test development, execution, debugging, and report preparation.

• Effective communication and interpersonal skills for collaborative work with cross-functional teams, including post-silicon bench validation, BIOS, and driver development/QA.

• Hands-on experience with Cadence Allegro/Altium EDA tools is essential.

• Familiarity with programming and scripting languages like Python and Perl, and experience in test automation is advantageous.

• Should have excellent exposure with coordination of Manufacturing Services, pricing model for production value supply chain & Logistics in electronics and electromechanical components domain.

Education Requirements: 

B. Tech / M. Tech (ECE/ CSE/ IT)

Experience - 10 to 12 Years

Individual Contributor (Core Responsibility)

• Execute outbound prospecting (cold calls, emails, LinkedIn outreach) for US market
• Drive IT services / SaaS / solution sales conversations with US customers
• Own the full sales cycle: lead generation → qualification → proposal → negotiation → closure
• Consistently add new logos across mid-market and enterprise customers
• Maintain accurate CRM, pipeline forecasting, and reporting

US Market & Stakeholder Engagement

• Actively engage with US Directors, clients, and partners during US business hours
• Understand client pain points and position technology solutions effectively
• Represent the company in sales calls, demos, and negotiations

Sales Strategy & Process Setup

• Define outbound sales playbooks, ICPs, messaging, and outreach strategy
• Set up sales processes, tools, metrics, and reporting frameworks
• Work closely with leadership to align revenue targets and growth plans

Team Setup & Leadership

• Build and mentor a US-focused sales team in India
• Hire, onboard, and train SDRs / sales executives
• Transition gradually from pure IC to player-coach model

Required Skills & Experience

Must-Have

• 8+ years of experience in international IT / SaaS / solution sales
• Proven exposure to US market sales (direct client interaction mandatory)
• Strong experience in outbound sales and lead generation
• Demonstrated success in new logo acquisition
• Comfortable working in night shift (6 PM–3 AM IST)
• Excellent communication, negotiation, and closing skills
• Experience working as an Individual Contributor

Good to Have

• Experience setting up or scaling inside sales teams in India
• Exposure to B2B enterprise or mid-market sales
• Familiarity with CRM tools (HubSpot, Salesforce, Zoho, etc.)
• Background in IT services, digital transformation, cloud, AI, or SaaS solutions

Working Model & Expectations

• Night shift aligned to US business hours
• Flexible coordination with India leadership during day hours when required
• 9 effective working hours per day
• Work from Vijayawada or Hyderabad office

Job Title: .NET Developer (5+ Years Experience)

Location: Chennai / Hyderabad / Bangalore

Date: 8th November 2025 – Walk-in Drive

Job Description:

We are hiring experienced .NET Developers with 5+ years of hands-on experience in C#, ASP.NET, .NET Core, and SQL Server. Candidates should be proficient in building scalable web applications and APIs.

Key Skills:

C#, ASP.NET, .NET Core

SQL Server, Entity Framework

RESTful APIs, MVC

Front-end (HTML, CSS, JavaScript – added advantage)

Note: Candidates are requested to attend the walk-in drive on 8th November 2025 at the preferred location.

Key Requirements:

At least 2 end-to-end SAP EWM implementations

Strong experience in SAP EWM 9.5 and S/4HANA Embedded EWM Proficiency in EWM-ERP integration, IDOCs, CIF, RFC

Good grasp of Inbound, Outbound, Warehousing, Packaging processes Prior work in the Auto/Manufacturing industry (minimum 2 years)

Preferred:

SAP EWM certification Experience with SAP TM, Value-Added Services (VAS), and automated warehouses

Qualifications for Ruby

Time Zone EST Overlap of 3-4 hours/day

• Proficient in Ruby, and one of the Javascript UI frameworks like React, Ember, Angular, etc.
• Experience working with MySQL, BigQuery, and Snowflake.
• Experience in UI frameworks like React, Ember, Angular, etc.
• Experience building and deploying applications in an Amazon Web Services (AWS) ecosystem. 
• 5+ years of software engineering experience developing scalable production software incorporating testing, evaluation, and monitoring.
• Full-stack development experience
• Strong knowledge of CS fundamentals and code organization best practices
• Bachelor's degree in Computer Science or equivalent practical experience.
• Built systems that make use of complex job queues and offline processing
• Experience with Docker/ECS/AWS
• Experience with testing and writing test cases
• Experience with Jest, Enzyme, and RSpec

Job Title: Software Engineer

Job Type: Full – Time

Location: Hyderabad (Client Base)

Reporting Manager: Service Delivery Manager

Min Salary: As per the Standard Market Rates

Job Summary

• Build interacting dynamic apps, dashboards and analytics.
• Consolidating relevant data from multiple sources.
• Visualizing data with engaging, state-of-the-art graphics.
• Exploring the associations of data. 

Roles and Responsibilities

• Identify automation opportunities in the operations workflow to minimize human effort and develop tools around it.

• Build performance metrics dashboards to view the volume, baseline and trending data.
• Build and maintain the knowledge base portal.
• Build automated tests and unit tests and follow standard development practices. Measure, diagnose and improve application performance
• Collaborate with software and network engineers in developing tools.

Skills Required

• Good communication skills.
• Must be well-versed in web development.
• Well-versed with material design, UI/UX Principles.
• Well-versed with either Angular / TypeScript, Polymer or React JS.
• Well-versed with either Go or Python.
• Collaborate with the team and clients to deliver high quality products.

Qualifications

• Bachelor's degree in Information Technology and Computer Science or any related course.
• Must have strong knowledge & experience in the following languages & system:

• OS: Basic knowledge of *nix (Linux, Unix, etc)
• Language/Script: Go and/or Python , Javascript and/or TypeScript, JS Libraries, HTML5/CSS
• Database: RDBMS (ie. MySQL, Postgresql, Oracle), NOSQL (ie. Mongodb)
• Experience in Cloud Computing (i.e. Google Cloud Platform) is a plus.
• knowledge of HTTP and (REST) API design
• Management/Leadership experience in Software Development is a plus.