11+ Team Service Management Jobs in Hyderabad | Team Service Management Job openings in Hyderabad

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Designation: Sales Engineer

Industry Type: Construction / Infrastructure Projects

About the Company

We are the sole distributors and service providers in India for world-class construction equipment imported from leading international brands such as GEDA, MEP Italy, TSS, YHX, and others.

Key Responsibilities

• Develop and maintain strong relationships with clients in the construction and infrastructure sector
• Promote and sell construction equipment and related solutions
• Identify new business opportunities and generate leads
• Conduct product presentations and site visits
• Coordinate with internal teams for quotations, order processing, and after-sales support
• Maintain customer records and sales activities through CRM software
• Achieve sales targets and ensure timely follow-up with customers

Skills Required

• Strong communication and negotiation skills
• Time management and ability to meet deadlines
• Ability to work independently and manage field-based sales activities effectively
• Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint)
• Technical understanding of mechanical or construction equipment preferred

Qualification

• Bachelor’s Degree / B.E. / Diploma in Mechanical Engineering

Experience

• Experience in construction equipment, infrastructure, industrial equipment, or project sales preferred

Working Language

• English, Hindi

1、Job Responsibilities:

Backend Development (.NET)

• Design and implement ASP.NET Core WebAPIs
• Design and implement background jobs using Azure Function Apps
• Optimize performance for long-running operations, ensuring high concurrency and system stability.
• Develop efficient and scalable task scheduling solutions to execute periodic tasks

Frontend Development (React)

• Build high-performance, maintainable React applications and optimize component rendering.
• Continuously improving front-end performance using best practices
• Deployment & Operations
• Deploy React applications on Azure platforms (Azure Web Apps), ensuring smooth and reliable delivery.
• Collaborate with DevOps teams to enhance CI/CD pipelines and improve deployment efficiency.

2、Job Requirements:

Tech Stack:

• Backend: ASP.NET Core Web API, C#
• Frontend: React, JavaScript/TypeScript, Redux or other state management libraries
• Azure: Function Apps, Web Apps, Logic Apps
• Database: Cosmos DB, SQL Server

Strong knowledge of asynchronous programming, performance optimization, and task scheduling​

• Proficiency in React performance optimization techniques, understanding of virtual DOM and component lifecycle.​
• Experience with cloud deployment, preferably Azure App Service or Azure Static Web Apps.​
• Familiarity with Git and CI/CD workflows, with strong coding standards.

3、Project Background:

Mission: Transform Microsoft Cloud customers into fans by delivering exceptional support and engagement.​

• Scope:
• Customer reliability engineering
• Advanced cloud engineering and supportability
• Business management and operations
• Product and platform orchestration​
• Activities:
• Technical skilling programs
• AI strategy for customer experience
• Handling escalations and service reliability issues​

4、Project Highlights:

React Js, ASP.NET Core Web API; Azure Function Apps, Cosmos DB

Job Title: Product Owner / Product Manager

📍 Location: Hyderabad

🕓 Employment Type: Contract

🧠 Experience Required: 10+ Years

Job Purpose

We are seeking an experienced Product Owner / Product Manager  to lead a team responsible for the design, development, deployment, and continuous improvement of global application products and integration platforms.

This role provides functional and technical expertise across multiple enterprise technologies — including BAI MQFT, BizTalk, MuleSoft, OpenText, Solace, and TWS (Tivoli Workload Scheduler) — ensuring delivery excellence, operational stability, and business alignment.

As part of the Global Applications Service Delivery Team, the Product Owner will collaborate with stakeholders across regions, manage vendor relationships, and drive Agile and ITIL-based service delivery and product management practices.

Key Responsibilities

Product & Service Ownership

• Own the end-to-end lifecycle management of integration and application services (BAI MQFT, BizTalk, MuleSoft, OpenText, Solace, TWS).
• Lead design, development, deployment, and support of global IT solutions aligned with business strategies.
• Drive continuous improvement and ensure products evolve effectively to meet changing business needs.
• Maintain awareness of industry trends and emerging technologies to recommend innovative, cost-effective solutions.

Delivery & Vendor Management

• Manage 3rd-party vendors, ensuring delivery excellence through defined SLAs, KPIs, and performance metrics.
• Oversee service delivery operations, ensuring availability, reliability, and performance standards are met.
• Serve as the primary escalation point for business demands and critical incidents.

Leadership & Team Development

• Lead and mentor a global team (up to 10 associates plus vendor resources), fostering a high-performance, collaborative environment.
• Develop talent and succession plans to ensure sustainability of technical and business expertise.
• Promote Agile methodologies and DevOps practices, acting as a role model for collaborative and adaptive behaviors.

Stakeholder Management

• Collaborate with business stakeholders, IT leadership, and cross-functional teams (Platform, Database, Security, Deployment, etc.) to align IT solutions with business goals.
• Provide regular progress updates to stakeholders on demands, deliverables, and service performance.
• Build and sustain a network of key users, functional experts, and product owners globally.

Governance & Financial Management

• Manage product area budgets, ensuring cost optimization and transparency.
• Contribute to strategic planning and support the HUB Talent Pipeline strategy.
• Ensure compliance with IT governance, risk management, and service introduction frameworks.

Qualifications & Experience

Education:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

Experience:

• Minimum 10+ years of experience in SAP ABAP development and product management.
• Strong technical and functional knowledge of integration technologies:
• BAI MQFT, Microsoft BizTalk, MuleSoft, OpenText, Solace, TWS (Tivoli Workload Scheduler)
• Experience managing global IT delivery teams and vendor resources.
• Exposure to FMCG (Fast-Moving Consumer Goods) industry preferred.
• Proven experience with Agile, Scrum, ITIL, DevOps frameworks.
• Certifications in ITIL, Agile/Scrum, PMI, or DevOps will be an advantage.

Key Competencies

Technical & Functional Skills:

• Product Lifecycle Management
• Service Delivery & ITIL Processes
• Stakeholder Relationship Management
• Vendor Management
• Service Level Management (SLM)
• Agile / Scrum / DevOps Methodologies
• SAP ABAP Expertise

Leadership & Behavioral Competencies:

• Strategic Thinking & Problem Solving
• Team Building & Talent Development
• Customer-Centric Mindset (“Zero Distance to Customer”)
• Dealing with Ambiguity & Complex Challenges
• Strong Communication & Collaboration Skills

Qualification / Requirement

.       4-12 years core development experience in VisionPLUS product in

credit card processing domain

.       Exposure to VMx / WNGSFM is required

.       Strong hands-on working knowledge in CMS/FAS module

.       Strong knowledge of CICS

.       Should have strong knowledge of VisionPLUS online architecture and troubleshooting experience in online area

.       Should be experienced in z/OS Software Change Management tools - Endevor and Changeman

.       Experience in design and development of medium complexity problems

.       Good knowledge and experience of DevOps & Agile discipline

Strong interpersonal and communications skills

Title: Azure Cloud Developer/Engineer

Exp: 5+ yrs

Location: T-Hub, Hyderabad

Work from office (5 days/week)

Interview rounds: 2-3

Excellent comm skills

Immediate Joiner

Job Description

Position Overview:

We are seeking a highly skilled Azure Cloud Developer/Engineer with experience in designing, developing, and managing cloud infrastructure solutions. The ideal candidate should have a strong background in Azure infrastructure deployment using Terraform,Kubernetes (AKS) with advanced networking, and Helm Charts for application management.Experience with AWS is a plus. This role requires hands-on expertise in deploying scalable, secure,and highly available cloud solutions with strong networking capabilities.

Key Responsibilities:

• Deploy and manage Azure infrastructure using Terraform through CI/CD pipelines.
• Design, deploy, and manage Azure Kubernetes Service (AKS) with advanced networking features, including on-premise connectivity.
• Create and manage Helm Charts, ensuring best practices for configuration, templating, and application lifecycle management.
• Collaborate with development, operations, and security teams to ensure optimal cloud infrastructure architecture.
• Implement high-level networking solutions including Azure Private Link, VNET Peering, ExpressRoute, Application Gateway, and Web Application Firewall (WAF).
• Monitor and optimize cloud environments for performance, cost, scalability, and security using tools like Azure Cost Management, Prometheus, Grafana, and Azure Monitor.
• Develop CI/CD pipelines for automated deployments using Azure DevOps, GitHub Actions, or Jenkins, integrating Terraform for infrastructure automation.
• Implement security best practices, including Azure Security Center, Azure Policy, and Zero Trust Architecture.
• Troubleshoot and resolve issues in the cloud environment using Azure Service Health, Log Analytics, and Azure Sentinel.
• Ensure compliance with industry standards (e.g., CIS, NIST, ISO 27001) and organizational security policies.
• Work with Azure Key Vault for secrets and certificate management.
• Explore multi-cloud strategies, integrating AWS services where necessary.

Key Skills Required:

• Azure Cloud Infrastructure Deployment: Expertise in provisioning and managing Azure resources using Terraform within CI/CD pipelines.
• Kubernetes (AKS) with Advanced Networking: Experience in designing AKS clusters with private networking, hybrid connectivity (ExpressRoute, VPN), and security best practices.
• Infrastructure as Code (Terraform, Azure Bicep): Deep understanding of defining and maintaining cloud infrastructure through code.
• Helm Charts: Strong expertise in creating, deploying, and managing Helm-based Kubernetes application deployments.
• Networking & Security: In-depth knowledge of VNET Peering, Private Link, ExpressRoute,Application Gateway, WAF, and hybrid networking.
• CI/CD Pipelines: Experience with building and managing Azure DevOps, GitHub Actions, or Jenkins pipelines for infrastructure and application deployment.
• Monitoring & Logging: Experience with Prometheus, Grafana, Azure Monitor, Log Analytics,and Azure Sentinel.
• Scripting & Automation: Proficiency in Bash, PowerShell, or Python.
• Cost Optimization (FinOps): Strong knowledge of Azure Cost Management and cloud financial governance.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in cloud engineering, preferably with Azure-focused infrastructure deployment and Kubernetes networking.
• Strong understanding of containerization, orchestration, and microservices architecture.

Certifications (Preferred):

Required:

• Microsoft Certified: Azure Solutions Architect Expert
• Microsoft Certified: Azure DevOps Engineer Expert

Nice to Have (AWS Experience):

• AWS Certified Solutions Architect – Associate or Professional
• AWS Certified DevOps Engineer – Professional

Nice to Have Skills:

• Experience with multi-cloud environments (Azure & AWS).
• Familiarity with container security tools (Aqua Security, Prisma Cloud).
• Experience with GitOps methodologies using tools like ArgoCD or Flux.
• Understanding of serverless computing and event-driven architectures (Azure Functions, Event Grid, Logic Apps).

Benefits

Why Join Us?

• Competitive salary with performance-based incentives.
• Opportunities for professional certifications (e.g., AWS, Kubernetes, Terraform).
• Access to training programs, workshops, and learning resources.
• Comprehensive health insurance coverage for employees and their families.
• Wellness programs and mental health support.
• Hands-on experience with large-scale, innovative cloud solutions.
• Opportunities to work with modern tools and technologies.
• Inclusive, supportive, and team-oriented environment.
• Opportunities to collaborate with global clients and cross-functional teams.
• Regular performance reviews with rewards for outstanding contributions.
• Employee appreciation events and programs.

Position Overview:

We are seeking an experienced Engineering Manager to join our dynamic team. The ideal candidate will possess a strong technical background, with at least 6+ years of expertise in software development, architecture, and team leadership. As the Engineering Manager, you will play a pivotal role in driving the technical direction of our software development team, architecting robust solutions, and ensuring the successful delivery of high-quality software products.

Key Responsibilities:

·   Architect and lead the development of scalable, high-performance web applications utilizing Node.js / Javascript and MySQL with good to have experience in Angular.

·   Provide technical leadership and guidance to the software development team, overseeing backend and frontend development efforts.

·   Collaborate with cross-functional teams to define technical requirements, establish project timelines, and align software development strategies with business objectives.

·   Drive the implementation of best practices in software engineering, including code quality standards, unit testing, code reviews, and CI/CD processes.

·   Mentor and coach engineering team members, fostering a culture of continuous learning and technical excellence.

·   Lead technical discussions, identify opportunities for innovation, and evaluate emerging technologies to enhance our product offerings.

·   Analyze system architecture and design, ensuring optimal performance, scalability, and reliability of our software solutions.

·   Partner with stakeholders to define technical roadmaps, prioritize features, and deliver impactful solutions that meet customer needs.

·   Lead by example, demonstrating a commitment to collaboration, transparency, and continuous improvement within the engineering organization.

Qualifications:

·      Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.

·      Proven track record as an Engineering Manager or in a similar leadership role within software development.

·      Proficiency in JavaScript, with expertise in Node.js.

·      Experience working with technologies such as Redis, GraphQL, Messaging Brokers like Kafka or RabbitMQ, Integrating third party APIs

·      Experience in architecting and developing high-load, scalable web applications using modern frontend and backend technologies.

·      Strong proficiency in RESTful API design, microservices architecture, and distributed systems.

·      Demonstrated expertise in database design, optimization, and management, particularly with MySQL.

·      Familiarity with frontend technologies such as Angular desirable.

·      Experience with Agile development methodologies and DevOps practices.

·      Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

·      Experience with modern development tools and technologies, including Git, Jenkins, Docker, Kubernetes, etc.

If you possess the requisite skills and are passionate about driving innovation in the HR tech industry, we invite you to join our team at Akrivia HCM

Few words about Unify Technologies: Unify a Digital Engineering company. We help our clients by providing Digital Engineering Services to develop high-quality products. We have extensive experience in software product engineering and a successful track record of delivering on aggressive delivery plans without compromising on the quality in Cloud, Mobile, and Data practices.

If you are looking for a solid opportunity to put your Computer Science skills to test you are in the right place. We need some hard-core programming help to help enhance our Data management frameworks used to move data between platforms and systems seamlessly.

Employment Type: Full-Time

Position: Sr SDE - Senior Software Development Engineer (Java Back-End Development)

Project: Product-Apple’s Maps and Advertising Platforms

Experience: 4-8 Years

Key Skills: Java Programming + Spring Boot + REST / Java + SQL

Joining time: Immediate to 30 days

Work Location: Hyderabad - India

Education: Master’s/Bachelor’s degree in Computer Science, Statistics, Engineering or a related technical discipline will be preferred

Detailed Job Description: At UNIFY, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. 

We are looking to hire extraordinary individuals with strong communication and interpersonal skills and ability to work effectively across multiple business and technical teams. As a part of this team, you will build cutting edge software service, one that is continually innovating and is proud of making a difference. 

You should be a self-starter, motivated, with exceptional interpersonal skills as well as a positive and flexible approach to problems. The applicant should have the ability to thrive in a fast-paced, tight deadline delivery timeline. As a part of this dynamic team, the applicant will help us build the product experience on a global scale. 

If you’ve responded positively to the above questions and want to work in a great, international team, that is passionate, creative, ambitious, open to knowledge-sharing, and loves to cooperate with each other - join us!

Key Qualifications:

• Minimum of 4 years experience implementing large-scale production systems

• Hands-on experience with design, development and productizing highly available, distributed and scalable transactional enterprise systems.

• Strong hands-on programming experience in Java/J2EE building middleware or backend applications.

• Strong development experience of microservices architecture in a highly distributed environment with web services, Spring, Spring Boot, Hibernate and SOA

• Experience with RDBMS like Oracle and NoSQL databases such as MongoDB, Couchbase, Elasticsearch

• Sharp troubleshooting skills and real-world systems deployment experience.

• Proven track record with rapid development cycles and demanding schedules

• Experience doing Software Development using Agile methodologies

• Understanding or experience working on Cloud technologies is a plus

Roles & Responsibilities:

• Design and implement web APIs.

• In this role, you will be involved in the end to end cycle of design, development and deployment of core services for mission-critical customer-facing applications. 

• Results-oriented and demonstrate a high degree of ownership and accountability.

• Experience handling distributed vendor resources

• Creative problem solver and excellent collaborator, who thrives in a fast-paced, innovative environment.

• Communicate quickly and effectively; vertically and horizontally through the organization.

• Influence others to get things done.

• Must possess excellent problem-solving & analytical skills.

• Handle ambiguity and solve problems despite uncertainties.

• Ability to lead large projects focusing on innovation, teamwork and results.

• Proven track record of achieving outstanding results in a professional career