Cutshort logo
Wolken Software logo
Product Analyst / Product Support Engineer.
Product Analyst / Product Support Engineer.
Wolken Software's logo

Product Analyst / Product Support Engineer.

Deeksha M's profile picture
Posted by Deeksha M
2 - 5 yrs
₹4L - ₹13L / yr
Bengaluru (Bangalore)
Skills
MySQL
skill iconJava
Linux/Unix
About the Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Job Description:
  • 0-2 years exp in Product Support Role.
  • Need to Understand the product and features, to demonstrate them to the end users.
  • Sound knowledge of Java and SQL
  • Need to Analyze and Resolve the Product specific queries, MySQL.
  • Consistently Deliver customer requirements.
  • Engage with the Development team and manage the progress of cases.
  • Should be able to cope with a high-pressure work environment.
  • The working model will be 24X7.

Must require

  • Good Communication both verbal and written
  • Analytical skills
  • Team player



Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Wolken Software

Founded :
2011
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Wolken Software started with a passion to bring excellent service support within the reach of every company. Every member of the team is determined to bring innovation to the realm of service delivery and put a smile on your customer's face. Wolken Software saw its initiation in 2011 as a privately held software company with offices in Cupertino, CA and Bangalore & Mumbai, India. We set out to help modern organisations transform their relationships with customers and employees with out-of-the-box, configurable and scalable Enterprise Service Cloud for Internal (ITSM, HR Case) and External (Customer Service) solutions deployed on the cloud or on-premise.
Read more

Connect with the team

Profile picture
Sanjay Gowda
Profile picture
Deeksha M
Profile picture
Kavya Hegde
Profile picture
Aishwarya R Hegde

Company social profiles

linkedin

Similar jobs

IT services provider specializing in Digital applications
IT services provider specializing in Digital applications
Agency job
via Jobdost by Sathish Kumar
Bengaluru (Bangalore)
10 - 14 yrs
₹15L - ₹25L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconBootstrap
ECMAscript
IT services company headquarter in Dubai. We specialize in Retail, Banking, Insurance, and Healthcare organizations across Middle East and India. Intertec’s key capabilities include Digitalization of Business Operations, IT Services and Operations, Hybrid IT, Smart Assets and IoT, and Cybersecurity. 

Role and Responsibilities 

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.  

  • • Developing new user-facing features using React.js 
  • • Building reusable components and front-end libraries for future use 
  • • Translating designs and wireframes into high quality code 
  • • Optimizing components for maximum performance across a vast array of web-capable devices and browsers. 
  • • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 
  • • Thorough understanding of React.js and its core principles 
  • • Experience with popular React.js workflows (such as Flux or Redux). 
  • • Experience in Bootstrap framework.  
  • • Familiarity with newer specifications of ECMAScript 
  • • Familiarity with RESTful APIs 
  • • Knowledge of modern authorization mechanisms, such as JSON Web Token 
  • • Familiarity with modern front-end build pipelines and tools 
  • • Experience with common front-end development tools such as NPM, YARN etc. 
  • • Ability to understand business requirements and translate them into technical requirements 
  • • A knack for benchmarking and optimization 
  • • Familiarity with code versioning tools Azure Devops. 
  • • Experience in IDE such as VS code \ VS. 

 

  • Experience – 10 - 14 years 

 

  • Qualification – Any graduate  

 

Read more
Qurilo Solutions Pvt Ltd
Delhi
1 - 2 yrs
₹2L - ₹3.6L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconReact.js
skill iconNextJs (Next.js)
skill iconAngular (2+)
+3 more


We are looking for a talented Frontend Developer to create modern, responsive, and interactive web applications using the latest technologies.

Key Responsibilities:

  • Develop user interfaces with React.js, Redux, JavaScript (ES6+), HTML5, CSS3, and Tailwind CSS.
  • Optimize applications for speed, scalability, and cross-browser compatibility.
  • Integrate REST APIs and ensure seamless UI/UX.
  • Manage deployments using Vercel and Netlify.
  • Collaborate with backend teams and use Git/GitHub for version control.

Required Skills:

  • React.js, Redux, JavaScript (ES6+)
  • HTML5, CSS3, Tailwind CSS
  • REST API integration
  • Git, GitHub, Vercel, Netlify

Qualifications:

  • Bachelor’s degree in Computer Science or related field.
  • Strong portfolio or GitHub profile preferred.


Read more
Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹5L / yr
Recruitment/Talent Acquisition
Onboarding
Employee Engagement
HR management system

Job Description

Position: Senior Executive - People Experience

Department: Human Resources

Location: Connect and Heal (CNH)

About Connect and Heal (CNH)

At CNH, we strive to create a healthy and engaging workplace by ensuring that employees experience a seamless journey, from onboarding to daily operations. We value people-centric practices that prioritize collaboration, innovation, and care.

Position Summary

The Senior Executive - People Experience will play a pivotal role in delivering exceptional employee experiences across onboarding, recruitment, engagement, and HRMS management. This role requires a proactive individual who can work collaboratively to ensure processes are efficient, compliant, and aligned with CNH’s core values.

Key Responsibilities

1. Onboarding

  • Coordinate with hiring managers and cross-functional teams to deliver induction programs.
  • Facilitate documentation, verification, and orientation sessions for new employees.
  • Ensure compliance with company policies and regulatory requirements during onboarding.

2. Recruitment

  • Manage recruitment processes, including job posting, sourcing, screening, scheduling interviews, and offer rollouts.
  • Partner with department heads to understand staffing requirements and create effective hiring strategies.
  • Maintain a talent pipeline by leveraging social media platforms, job portals, and referral programs.
  • Conduct pre-employment checks and reference verifications to ensure quality hiring.

3. Employee Engagement

  • Design and implement programs that enhance employee satisfaction, well-being, and retention.
  • Plan and execute initiatives such as town halls, team-building activities, and feedback surveys.
  • Act as a point of contact for employee queries and provide resolution to concerns in a timely manner.
  • Analyze engagement metrics to recommend and implement improvements.

4. HRMS Management

  • Oversee the maintenance and accuracy of employee data in the HRMS system.
  • Ensure data security and compliance with data protection regulations.

Skills and Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 1-4 years of experience in HR functions, including onboarding, recruitment, employee engagement, and HRMS.
  • Proficient in HRMS tools, Microsoft Office Suite.
  • Strong interpersonal and communication skills.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Detail-oriented, with strong organizational and multitasking capabilities.

Why Join CNH?

  • Be part of a fast-growing organization that prioritizes employee health and well-being.
  • Collaborative and inclusive work culture.
  • Opportunities for professional growth and development.
Read more
Mohali, Chandigarh
4 - 7 yrs
₹9L - ₹10L / yr
Office 365
Active Directory
Windows Azure
Domain controllers
Group policy
+4 more

JOB Requirements and Responsibilities:

 

#SeniorSystemadministrator 

- #ActiveDirectory Domain, #GroupPolicies, #Domaincontroller migration and upgrades.

- File and Print sharing, #NTFS permissions. #FileServer #migrations.

- #MicrosoftExchange or #Office365 messaging, #Outlook Configurations.

- Knowledge of Data #Backups, Backup Strategies, Experience on #backuptools will be an additional advantage.

- Basic knowledge of #Routers, #Firewalls, NAT, #VPN configuration #Sonicwalll preferable.

- Knowledge and working experience on #TicketingSystems & #RemoteAdministration tools.

- Good #DesktopTroubleshooting experience.

- #AntiVirus installations and #Troubleshooting.

- Knowledge of #DHCP , #DNS Management.

- Ticketing tool and #RMM tool #Labtech, #Kaseya, #Autotask (Experience preferred)

Read more
Ticker Ltd
at Ticker Ltd
2 candid answers
Bhairavi Rawool
Posted by Bhairavi Rawool
Delhi, Noida
2 - 4 yrs
₹4L - ₹7L / yr
Communication Skills
Key account management
Client Management
Client Servicing
Customer Retention


Responsibilities

·        Handle inquiries and requests from customers and address their needs

·        Stay on top of accounts, making sure they receive services that are within their budget and meet their needs

·        Meet regularly with other team members to discuss progress and find new ways to improve business

                      Serve as a brand ambassador for existing and new products, developing  tailored sales pitches to each client.

·        Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs.

·        Generate progress reports for clients and senior leaders within the organization

·        Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly


Required skills and qualifications

·        Internship or professional experience in a sales or customer service role

·        Ability to multitask and juggle several responsibilities simultaneously

·        Strong written and verbal communication skills 

·        Excellent organizational skills and attention to detail

Read more
Bengaluru (Bangalore)
0 - 2 yrs
₹3L - ₹4L / yr
Sales
Inside Sales
Effective communication
English Proficiency
Business communications
+1 more

We're Hiring for Academic Advisor / Mentor for Bangalore Location


 Face to Face Interview is mandatory.

 Work from office.


Explaining organization’s services & deliverables and their importance to parents on call & one-to-one counselling session and closing sales.


 Helping clients in making action plans for entrance exams, counselling process with help of different technical tools and deliverables of company.


 Maintaining counselling records with help of CRM and tracking post sales services.


 Marketing and promoting career counselling related services for increasing office and seminar footfalls.


Interested Candidates kindly connect with below details with updated resume 



Thanks and Regards

Shreya K

HR-Executive




Read more
Beesense Communications Pvt Ltd
Team Buzz
Posted by Team Buzz
Remote only
2 - 5 yrs
₹8L - ₹12L / yr
skill iconiOS App Development
skill iconSwift
Xcode
Cocoa Touch
What if, you had a chance to build something iconic?

Presenting Bharat's first of its kind instant messaging app that is smart & secure - Buzz is an AI & machine learning powered - content-driven instant messaging app tailored to make you feel secure with more focus on privacy. At Buzz, we are on a mission - to help users be in control of the degree of their digital exposure, with a goal to create a space as India's first smart instant messaging platform among dominating foreign players.

And this is just the beginning :

With our eyes set on the future, we are looking for an exceptional iOS Developer with must have experience in Socket.IO, to help us realise, build and scale our offering, who possesses a passion for technologies to the limits and will work with our team of talented engineers to design and build the next generation of our application.

Most Important:

What you'll get :

- Compensation in terms of EQUITY ONLY, salary once we raise funds. This is more of a hands-on role especially in the initial stages of the company. Part-time would also temporarily work.

We are looking at passionate people with entrepreneurial spark and a hustler.

People who are deeply passionate of solving user problems in social networking space and vision of making an Indian product to be used by billions worldwide must only apply.

- A unique opportunity, unlike anything you have experienced before.

- Flexible timings & work from home

- A friend for life.

What matters to us :

1) Attitude>2) Skill >3) Experience > 4) Degree/College

Objective :

- Primarily software development of iOS.

- Do you want to create best-in-class instant messaging + video streaming applications, together with talented colleagues in a friendly work environment?

- Do you keep on top of all things iOS, and enjoy reading blogs and articles regarding the world of iOS development?

- Are you passionate about the Agile development process and improving the efficiency of the software development process?

-Collaborate closely with other UX designers and product managers, supporting each other to deliver a five-star product.

- Take responsibility for the end-to-end delivery of our mobile apps, APIs, data pipelines, third party integrations and serverless services.

- Take responsibility for the quality and stability of our services, through good testing and monitoring processes.

- Work in a highly iterative and data-driven development lifecycle, releasing MVPs to learn how a new feature is received and used before building on top of it.

- Engage in product and design discussions, contributing ideas for what you will be building.

- Constantly questioning. Why are you building this? How can it be improved? What can we learn from this?

- Adapt quickly to changing requirements and environments; respond to unexpected challenges with a cool head and a positive attitude.

If so, then this is the team you want to join. We care about software craftsmanship, constantly improving our work and ourselves while having fun doing it!

Responsibilities :

- Proficient with Swift and Cocoa Touch

- Experience with iOS frameworks such as Core Data, Core Animation, etc.

- Experience with offline storage, threading, and performance tuning

- Familiarity with RESTful APIs to connect iOS applications to back-end services

- Knowledge of UI/UX standards, Passionate about the product and always striving for great UX

- Understanding of Apple's design principles and interface guidelines

- Familiarity with cloud message APIs and push notifications

- Experience developing cloud applications on AWS, using services such as S3, Lambda, API Gateway, SQS, SQL/ MongoDB

- Strong experience with databases such as SQL, SQLite, MongoDB including how to design table schemas and write performant queries

- Proficient understanding of code versioning tools {GIT}
Read more
Etaash Consultants
at Etaash Consultants
4 recruiters
Mayur Birhadi
Posted by Mayur Birhadi
Mumbai
1 - 10 yrs
₹4L - ₹15L / yr
skill icon.NET
ASP.NET

Experience- 2 to 15 years 

Educational Qualification -  IT Graduation or Post Graduation
Location : Elphinston Road (Mumbai)
 
Looking experince of Game developing company 
Desired Key skills.
Required Technical skill sets-
Client:- HTML,HTML5,Javascript,Jquery,Angular JS,CSS,WebAPI.
Server:-http://asp.net/" target="_blank">ASP.NET,C#,WCFServices,MVC4,Socket Programming,SignalR,Angular
Database:- MS SQLServer 2017 & above or Oracle11g & above,SQL Programming.


Read more
Skill-Up Tech India Private Limited
Lokesh Joshi
Posted by Lokesh Joshi
Remote, NCR (Delhi | Gurgaon | Noida)
5 - 12 yrs
₹10L - ₹15L / yr
User Experience (UX) Design
UX Designer
skill iconHTML/CSS

In this role, you will participate in all phases of a product - Discover, Design, Test, Build and Measure. 

  • It is a hybrid role of 60-70% UX and 40-30% UI design focus. 
  • You will be liaising with the following teams - Brand, Copy, Product development and Marketing to ensure cohesiveness.
  • You will need to understand and produce design assets for a responsive website.
  • You will need to coordinate with the development team to help in implementation by providing accessible assets which have a precise specification.
  • You should understand the design approaches that cater differently (if required) for different market segments and location and create design artefacts accordingly.
  • Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.

 

Key responsibilities include:

  • Define and map information architectures and user journeys for the responsive web design solution
  • Create, iterate and prototype testable design concepts
  • Provide designs and precise specification to the dev team for implementation
  • Ensure consistent approach and to be able to contribute as well as using design systems
  • Gather briefs and communicate ideas clearly and effectively
  • Conduct research using a variety of methods and be able to synthesise results from research into tangible insights and recommendations for discovery as well as ongoing improvement of current journeys

 

Experience

  • In-depth knowledge of human-centred design and usability heuristics. Extensive experience in Product, UX, HCI, or Web Design
  • Experience in designing responsive websites and applications
  • Experience in creating, testing and iterating prototypes with stakeholders
  • Experience with conducting research and articulating outputs incoherent and understandable formats
  • Experience in setting/managing expectations
  • Knowledge of accessibility standards and guidelines

 

Desirable skills include

  • A design or research-related degree
  • Experience speaking about design at conferences or meetups
  • Software experience MUST - Figma, Adobe Suite: Photoshop/Illustrator
  • DESIRABLE - Ability to prototype Lo-Fi/Hi-Fi with InVision, Framer, or Principle
  • Understand Bootstrap or basic responsive HTML/CSS framework
  • Embrace Mobile First and Lean UX Design Iteration
  • Software experience DESIRABLE - Invision, Miro, Monday.com/Jira, and MS office suite
  • Must be a champion of Accessibility and Compliance
  • Understanding CMS system integrations
  • Understanding of third party integrations
  • Usertesting knowledge moderated / unmoderated – OR be comfortable to learn

 

Personality - You will be a good fit if you ...

  • Have the ability to manage multiple tasks and changing priorities
  • Work with all stakeholders, including the dev team, copywriter, leadership teams
  • are a good communicator - making sure that any new change is communicated and documented well within the cross-functional team
  • Are a good collaborator - you involve main stakeholders for design decisions.
  • a champion in meeting user needs, even if it means challenging the brief or assumptions made
  • Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.
  • Are a believer of Holistic Experience Design – Think about and explicitly design for every contact point and customer interaction. Whether that interaction is with the product, website, app, service, content, employee, message, call centre, etc.)

 

Read more
V Trace Solutions LLP
at V Trace Solutions LLP
1 recruiter
Madhu Mitha
Posted by Madhu Mitha
Pune
1 - 3 yrs
₹1L - ₹2L / yr
Operations
Human Resources (HR)
Background screening
Knowledge of Background verification process including education check, reference check and address check. Preferably from background screening industry Ensuring cases/checks are initiated as per client specifications Completions of the assigned target on a daily basis Ensuring consistent quality and delivery
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos