Product Analyst / Product Support Engineer.

• Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management.
• Actively address and work on user and system tickets in the Service Now ticketing application. Create and implement change tickets for enhancements, new monitoring, and assisting development groups.
• Create, test, and implement Non-Functional Requirements (NFR) for current and new applications.
• Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks.

• Conduct real time monitoring to ensure application OLA/SLAs are achieved and maximum application availability (up time) using an array of monitoring tools.
• Assist in the process to approve application code releases change tickets as well as tasks assigned to the support team to perform and validate the associated implementation plan.
• Approach support with a proactive attitude, desire to seek root cause, in-depth analysis and triage, and strive to reduce inefficiencies and manual efforts.

Assist in special projects and view them as opportunities to enhance your skillset and develop your growth. These projects can include coding using shell scripting, Python and YAML language for support functions.

Key Responsibilities
 Taking ownership of customer issues reported and seeing problems through to
resolution
 Understand, interpret, reproduce, and diagnose issues reported by the customers.
 Researching, troubleshooting and identifying solutions to resolve product issues
 Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
 Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
 Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
 Contributing actively towards knowledge base articles
 Adherence to strict SLA’s
 Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
 Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge

Primary skills:
 1-3;3-8 years of relevant experience.
 Strong technical knowledge on:
 Cloud Technologies – AWS, Azure etc.
 Databases – SQL, Oracle, MySQL etc.
 Operating Systems – Linux, Windows etc.
 Networking – Basic networking concepts and troubleshooting
 Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
 Excellent communication skills – English written and verbal
 HTTP technology and principles, including REST and SOAP principles (Required)
 JSON & XML Data formats (required)
 Javascript Regular Expression (Good to have)
 Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
 Working knowledge of database technologies and SQL (Required)
 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
 Strong analytical and logical reasoning for technical troubleshooting
 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
 Should be a team player who keeps team’s success before individual achievements
 Knowledge on data integration (Informatica/ Mulesoft))

Responsibilities :

• Should be able to design and implement new features and functionality in a website.
• Should have a strong understanding of industry trends and content management systems.
• Experience with the responsive and adaptive design is strongly preferred.
• Also, an understanding of the entire web development process, including design, development, and deployment is preferred.
• Helping formulate an effective, responsive design and turning it into a working Wordpress theme and custom plugin.
• Coordinate with clients to discuss website design and function
• Write clean, well-designed code, and should be designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Conducting website performance tests and troubleshooting content issues.
• Monitoring the performance of the live website.

Skills Required:

• This job position requires a candidate who has hands-on experience on combination of programming skills [WordPress, PHP, MYSQL, MVC frameworks (Codeigniter)].
• Experience with responsive and adaptive design is strongly preferred.
• In addition, an understanding of the entire web development process, including design, development, and deployment, with some backend knowledge, is preferred.
• Good working knowledge of front-end technologies, such as jQuery, JavaScript, AJAX, HTML 5, CSS3,Experience with JSON/XML Services Integration
• Proficient understanding of version control repository tools, such as Bit Bucket or GitHub.

Thingworx Developer/Sr Developer

Required experience range between 3-6 years.

• Thingworx Navigate experience desired
• Languages - Java, JavaScript & CSS
• Experience in Core Java, Java collections & Oops Concept
• Databases – MySQL, MS-SQL
• Having good working knowledge with XML, JSON.
• Design and Application development using Thingworx version - (8.2,8.5,9.X)
• ThingWorx service creation using JavaScript
• Develop ThingWorx extension using Java
• ThingWorx service creation using Java Extension
• ThingWorx mashups design and development
• Data storage in ThingWorx - Stream/Value Stream/Data Tables
• Integration with source/target system using REST API, data Files.
• Familiar with Agile Methodologies (SCRUM)
• Thingworx Integration with 3rd apps preferred and will be added advantage

 

More than 5+ years of relevant experience in Oracle Identity manager (OIM) development with Strong knowledge of Oracle Identity Governance 12c product Core and Advance Java, Linux, Weblogic 12c, SOA, Oracle Database.

Should have working knowledge on - Product Architecture, Security Architecture, Application Provisioning, Connectors development,  Request and Approval workflow development using SoD, Certification flow development, issue Troubleshooting , Audit and reporting development, Customization using Event Handler, Scheduler and Adapters, e

Job Description

• 5+ Years of IT experience

• 3+ Years of development experience with either Automation Anywhere

• Knowledge on UI path

• Minimum of 3 years hand on experience working with Automation anywhere 10.7 or higher.

• Should have knowledge on 11.x.

• Proficient in automating complex business requirements and proactively propose alternate solution.

• Designing and development of bots/Metabot to enhance the functionality.

• Must have worked on automating process that involve ERP systems, web sytems.

• Proficient in understanding the requiement and propose the relevant RPA tool (Automation anywhere and UI path)

• Should be open to learn new technogies and share the workload of team members.

• Bachelor’s/Master’s degree in Computer Science/Information Technology or a related field

• Strong verbal and written communication

• Strong analytical and problem-solving skill

• Relationship management

POSITION SUMMARY

Essential Skills & Key Responsibilities

• Expertise in P2P domain which includes Procurement and Account Payables and Fusion
• P2P functional implementation experience including Interfaces & RICE objects with other legacy applications.
• Leading the business analysis capability in the procurement space, building excellent business connect, influencing and negotiating between tech and business.
• Capture & clarification of business requirements through a range of analysis techniques for the Business (data flow diagrams, case tool analysis, gap analysis and work & process flow diagrams)
• Function as a techno-functional resource and assist in designing solutions for business
• Understand the business data in depth, analyse key performance indicators and use the same to analyse the requirements further
• Obtaining agreement on business analysis deliverables and ensuring that they meet all the requirements of the business
• Proactively working with business to identify, define, and clarify the scope / issues in terms of complex business/systems requirements.
• Identify options for potential solutions and assessing them for both technical and business suitability/feasibility
• Working with business to capture & clarify business requirements & support business & technology teams in data analysis, in UAT phase etc.
• Acting as a proxy customer with the development teams, facilitating open communication between the customer & development team
• Driving user acceptance criteria with the customer
• Aware of the AGILE terminologies and should have knowledge of AGILE tools like JIRA, Confluence etc.
• Basic knowledge of PL/SQL for data querying & analysis will be an added advantage.
• Exposure to MS Office products like Visio and Excel

We are currently hiring a professional, skilled Software Developer to develop, create, and modify applications software or specialized utility programs of our company.

Role & Responsiblities

• Researching, designing, implementing and managing software programs
• Testing and evaluating new programs
• Identifying areas for modification in existing programs and subsequently developing these modifications.
• Writing and implementing efficient code
• Bug fixing and debugging existing code.
• Understanding product requirements, architecture, design

Qualifications & Skills Required

• Tech(CS/IT)/BCA/MCA/Any specialized course in the Required field
• Must know C/C++/JAVA/.NET
• 0-2 year experience in software development..

For C/C++ developer

• Deep knowledge and hands on experience with web applications and programming languages like- C/C++
• Design, build, and maintain efficient, reusable, and reliable C++ code
• Should have good technical skills related to Email Services Operating System and File Systems.
• Working independently and multi-tasking effectively.
• Understanding of projects from client as well as own view point
• The ability to learn new technologies quickly.
• Help maintain code quality, organization, and automatization
• Enhance product test and build infrastructure.

 

For Java Developer. 

• Must have strong background / knowledge in Core Java.
• Must Have skills : Core java,swing ,J2EE.
• Must know about Collection Multi Threading and File handling.
• Must know how to use Eclipse/Net Beans
• Very Polished professionals with strong Communication Skills 
• Excellent design, coding and debugging skills .
• Troubleshoot variety of complex software problems
• Sound knowledge of Computer Science fundamentals - data structures, algorithms, operating system concepts.

 

Position :Software Developer

No. of position:10

CTC- Negotiable

Location: Dehradun

Job type: full time

Timing: 10am to 7pm

 

idea has a unique approach and it can be a big move in future on technology platform.