Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.
Job Description:
- 0-2 years exp in Product Support Role.
- Need to Understand the product and features, to demonstrate them to the end users.
- Sound knowledge of Java and SQL
- Need to Analyze and Resolve the Product specific queries, MySQL.
- Consistently Deliver customer requirements.
- Engage with the Development team and manage the progress of cases.
- Should be able to cope with a high-pressure work environment.
- The working model will be 24X7.
Must require
- Good Communication both verbal and written
- Analytical skills
- Team player
About Wolken Software
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POSITION: BUSINESS DEVELOPMENT EXECUTIVE
Company Name: Inmakes Infotech Pvt Ltd
Location: Cochin
Job Type: Full-time, Permanent
Experience: 0 to 3 Years
Salary: From INR 12,000 to 20,000 Per Month
No. of vacancy: 10+
Candidates must need Tele calling experience.
EdTech and banking field sales experience is an added advantage.
Job Responsibilities
- Build, test and set up cutting-edge website applications in an efficient matter; work with other developers to fill data acquisition requirements
- Identify and fix CSS, HTML and scripting compatibility issues between a variety of platforms and browsers; test websites on different browsers and mobile device browsers; correct problems identified by customer feedback
- Investigate and discover architectural considerations, such as web usability, site performance and database design, as part of the system design process; research and assess implementation alternatives for new application features
- Collaborate and communicate with development teams and management to resolve conflicts, prioritize needs, choose solutions or develop content criteria
- Develop procedures for ongoing website revision; recommend performance improvements; create and refine style guidelines for website content; select design tools, programming languages or applications
- Provide detailed explanations of website specifications, such as activities, software, product features, programming languages, communication protocols and operating systems hardware and software
- Remain up to date about current programming practices and web technologies through reading, continuing education opportunities or participation in professional workshops, groups or conferences
Requirements:
- Bachelor’s degree
- Proficient in PHP, Javascript, MySQL, AJAX, jQuery, CSS and HTML
- Demonstrated attention to detail
- Excellent written and oral communication skills
Jr. Testing Engineer
Are you a convergent thinker and a problem solver who loves finding and solving bugs? Then you have an opportunity to grab at SmartDocs to fulfill your desired goals.
We are actively seeking for a Jr. Testing Engineer who is aimed at delivering the bug-free quality products to the clients. The ideal candidate must possess critical thinking and can diplomatically communicate within, and outside their areas of responsibility.
Roles & Responsibilities:
- Must be able to write highly efficient manual test cases and perform functional, regression and other testing levels based on business requirements.
- Experience with test methodologies, writing test plans, creating test cases and debugging.
- Working closely with the product team in understanding the requirements and workflow.
- Designing, developing and executing automation test scripts.
- Raising defects/bugs and tracking them till closure. Provide support and documentation.
- Collaborate closely with other team members and departments.
- Execute all levels of testing (System, Integration, and Regression etc).
- Detect and track software defects and inconsistencies.
- Automate tests using test frameworks.
Requirements:
- Bachelor's degree in Computer Science or in the relevant field.
- Minimum 0.6 - 1 years of work experience in Automation testing.
- If you are a fresher, a certification course done on Manual and Automation testing is mandatory.
- Ability to work in a fast-paced environment with minimal supervision.
- Critical thinking and problem-solving skills.
- Great interpersonal and communication skills.
- Experience in using a defect tracking system to report, track and resolve defects.
- Good understanding of the Agile software development methodology.
- Passion for software quality assurance, problem detection and analysis.
Network Administrator
Are you a fun-loving and passionate individual about technology? Are you ready to build a career that enhances your skills?
Then, we are the right choice for you.
We are seeking a results-oriented Sr. Network Administrator to manage our company's computer infrastructure and supervise our IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers.
To ensure success as an IT Administrator, you should possess extensive experience in IT administration and the ability to optimize the performance of our IT infrastructure. An accomplished IT administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures.
Desired roles & responsibilities:
- Expertise in DNS, VMware Workstation, multiple OS installation & RAID configurations.
- Excellent understanding of Networking & Firewalling concepts.
- Well versed with various IT Infrastructure technologies/ concepts such as LAN & WAN protocols, VPN Technologies (IPSEC, SSL), Leased Line Connectivity, DNS, DHCP, ISP Setup, TCP/ IP, IP architecture, Network Management System (NMS), VLANs, Structured Cabling Design, Anti-Virus Server (Mail Scanning/ Gateway Scanning/ Server/ Clients Scanning) Setup and Wire Less LAN concepts.
- Expertise in Active Directory Configuration and Group Policy Management. FSMO Roles, DNS Zones, Replications, etc.
- Experienced in Single sign-on configurations using Active Directory Federation Services (ADFS) and Azure AD.
- Good understating of PKI infrastructure and experience in Active Directory Certificate Services administration.
- Administration knowledge on Anti-Virus Management
- Firmware up-gradation and tuning, hardening the servers.
- Manage local hardware inventories.
- Assist network architects with the design of network models whenever needed.
- Good hands-on experience on Sophos/CyberRom/SonicWALL/FortiGate/FortiNet Firewall and configuration. well versed with NAT Rules in Firewall and Direct the installation of both the software and hardware components of firewalls along with other portions of security infrastructure. They also configure firewalls for usage, manage their day-to-day operations, and perform regular maintenance through upgrades and patches.
- Applying operating system updates, patches, and configuration changes.
- Expertise in Firewall design, building, and managing the security infrastructure of information technology (IT) systems. They are expected to be proficient in all aspects of ITIL (i.e. Incident Management, Service Request Management, Change Request Management, Problem Management, Disaster Response, etc.).
- Windows Server environment administration and support.
IT Administrator Requirements:
- Bachelor's degree in computer science, information technology, information systems, or similar.
- Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.
- Extensive experience with IT systems, networks, and related technologies.
- Good knowledge of best practices in IT administration and system security.
- Exceptional leadership, organizational, and time management skills.
- Strong analytical and problem-solving skills.
- Good interpersonal and communication skills.
Senior Software Engineer - Backend
About this job
We are looking for a Senior Software Engineer (Backend) with 5+ years of experience in backend technologies and at least 2+ years in GoLang. You will be working with a team of problem solvers working collaboratively to build custom solutions for Appointy’s enterprise clients. If you are excited to learn new things and thrive in a team-based culture, and if you are looking for hyper-growth in your career then Appointy could be a place for you!
Why Appointy?
Appointy is a platform software company with offices in India, Singapore and US. Our low code platform, SaaStack, is being used globally by multiple fortune 500 companies. In the last 4 years, the company has shown 300% growth in terms of employee’s growth. Our dynamic and diversified engineering team, work on a remote-first hybrid work model. With quarterly meetups, annual international offsites, state-of-the-art offices and facilities we ensure you have the best experience of working at a hyper-growth startup.
What will you do
- Write code that meets standard and delivery guidelines.
- Mentor other engineers on the team to develop high-quality software and perform code reviews.
- Work with the team to break user stories into tasks and delegate them to the team members.
- Playing a key role in architectural and design decisions, building toward an efficient microservices distributed architecture.
- Analyze solutions and help implement engineering best practices.
- Work with Project Managers for timely delivery and forecast.
- Lead and mentor junior engineers on technical issues. Perform blameless RCAs when issues occur and take ownership to resolve issues.
Additionally, you’ll get opportunities to:
- Work with the Product owner to write and brainstorm user stories.
- Interact directly with the clients and understand their requirements by working closely with the sales and customer support team.
- Consistently align teams with organization goals and product roadmap.
What you bring in:
- Strong experience with backend programming languages and technologies like
- Golang (minimum 1-year experience)
- Protobuf and gRPC
- RESTful APIs
- Docker and Kubernetes
- Medium level experience with PostgreSQL and MySQL database concepts.
- Ability to write efficient, secure, well-documented, and clean code.
- Proven ability to work with multiple teams, multitasking and prioritizing.
- Experience with Git, JIRA and Agile working methodology.
- Experience with design patterns, Event-Driven architecture and Domain Driven Designs.
Benefits
- Competitive compensation
- A chance to work and contribute to SaaStack, Appointy’s low code platform.
- Merit-Based career opportunities and to grow your career with an organization that’s scaling rapidly.
- Paid paternity and maternity leave
- Hospitalization, health life insurance, and accident coverage
- Flexible hours and remote working flexibility
- Transparency and visibility throughout a fast-paced, successful growth organization
- Access to Appointy’s state of the art 4-acre office campus with facilities like go-Karting swimming pool, unlimited food and snacks gym and much more!
Interested? … Apply now! Our recruitment team will screen your application and contact you.
- Work closely with the Delivery Manager and Sales team to understand client and project requirements and define the scope of the project.
- Prepare test strategy to deliver to the agreed scope within agreed timelines and budgets.
- Work with Delivery Manager and Resource Management Group to build the necessary team, either from the available internal pool or support hiring.
- Work with the Delivery Manager to develop the testing strategy.
- Understand the project delivery governance framework and ensure test planning, execution, and closure are done in accordance with the delivery framework.
- Prepare test plans to include timelines for activities and key milestones.
- Lead a team of 4-5 test engineers and work alongside test architects and SMEs.
- Work allocation to team members and monitoring performance and ensure completion of tasks by team members to agreed timelines.
- Coordinate system/application understanding sessions for team members with relevant client team member(s).
- Work with test architects to design, develop and maintain test automation framework, where required.
- Develop test automation suites, along with team members.
- Review output of team members for test coverage (functional) and in case of test automation framework and suites, review for adherence to good and efficient coding practices and coding standards, reusability, avoid redundancy and duplicity.
- Raise PRs and check-in code and in the process resolve any conflicts and sync issues.
- Ensure efficient versioning and maintenance of test automation code.
- Assist in troubleshooting and resolving technical and non-technical challenges and blockers faced by team members.
- Coaching and leading in practices like Pair Programming, Test-Driven Development (TDD), Behaviour-Driven Development (BDD), Continuous Integration (CI), Continuous Delivery (CD).
- Be the go-to person / first point of contact for any project-related queries or concerns, for both client and internal stakeholders.
- Preparation and distribution of periodic project progress mails and reports to the client and internal stakeholders.
- Risk management – early identification of risks and mitigation, and where required invoke relevant and timely escalation and support.
- Preparation and/or review of documentation, required across all phases of the project.
- Mentor and guide team members in helping them grow professionally.
- Provide feedback about team members to the Delivery Manager for periodic performance appraisal.
Qualification and mandatory experience
- Graduate or Post-graduate, an engineering graduate is desirable but not mandatory.
- Minimum 7 years of total experience in manual and automation testing of which at least 3 years as a hands-on Test Lead with proven experience of leading at least a 3-member team.
Mandatory Skills
- Knowledge of software QA methodologies, processes, and tools for manual and automation testing.
- At least 3 years proven experience of leading a minimum 3-member team in manual and automation testing.
- Experience of working in an Agile environment and delivering in sprints.
- At least 3+ years designing, developing, and maintaining Test Automation frameworks and solutions across various technology stacks and applications for web, mobile, API, and data validation.
- Expert level experience in at least one programming language, Java is preferable but not mandatory
- Expert level experience in debugging.
- Expert level experience in developing web UI test automation suite using Selenium or mobile UI test automation suite using Appium.
- Expert level experience in developing API test automation suite using Rest Assured.
- Raise PRs and merge test automation code.
- Knowledge of CI/CD tools and pipelines.
- Experience in at least one build tool like Jenkins, Maven or Gradle and setting up a build pipeline and integrated testing.
- Code management using Github or SVN.
- Test and defect management using JIRA or any other tool.
- Preparation of test documentation across various phases
- Preparation and distribution of periodic progress reports to internal and external stakeholders
- Excellent verbal and written communication are quintessential.
Desirable Skills
- Junit and TestNG for unit testing.
- Espresso for Android app automation.
- XCUI test for iOS app automation.
- Experience in non-functional testing, e.g., load/soak/performance, security, and accessibility, by using standard and new testing techniques.
- Experience in testing applications across eCommerce, banking, and fintech domains.
- Design and development of three-tier - high performance and scalable enterprise product.
- Own feature development from definition, design through delivery.
- Hands-on full stack developer who is passionate about Go Language, Java/J2EE development, UI, SQL, building highly scalable and resilient applications, and focused on solving complex business problems
- Orientation to contribute both as a technical lead as well as an individual contributor.
- Lead the team to deliver high-quality software, by reviewing their work and mentoring them.
- Ability to research, follow up and resolve complex challenges.
- He/She will have responsibility for unit-level design, coding, unit testing, integration testing, and participating in the full SDLC
- He/She will be expected to produce high-quality code that can pass critical peer review, and work under a high-pressure and timeline-driven environment.
Qualifications
- Bachelor’s degree or higher in Computer Science or Engineering equivalent
- Minimum of 5 years experience in product development
- Responsible, organized, and possess critical thinking with good interpersonal and communication skills
- Able to demonstrate good analytical problem-solving abilities and strong leadership aptitude
- Able to work at both abstract and detailed level
- Must be fluent in English, and strong communication skills.
- Motivated self-starter that likes to work as part of a team
Technical Requirements
- Strong experience in Core Java 8 and above, Collections and Data structures.
- Develop solutions using core java, Spring / Spring Boot, JSON, Rest API, and other web technologies.
- Hands-on with UI development with strong experience in HTML5, JavaScript, CSS3, Responsive UI. An added advantage for exposure to Angular. Knowledge of Liferay will be added advantage. Ability to design and develop UIs and end-to-end integration.
- Object-oriented analysis and design using common design patterns.
- Enforcing and Writing code following good standards (well documented with good code coverage and properly tested code).
- Excellent knowledge of Relational Databases, SQL, and ORM technologies (Hibernate and Mybatis). Ability to model & design databases for high availability and high volume.
- Ability to design and build a scalable platform with APIs.
- Strong programming skills, as well as the ability to review complex code bases written by others.
- Strong knowledge of test-driven development and continuous integration
- Exposure to security, application clustering, and load balancing techniques.
- Passion for collaboration and working on agile teams. Prior experience with working on fast-paced milestones using flexible and adaptive methodologies.
- Excellent problem-solving skills.
We are looking for a senior graphic designer with a keen eye for detail and aesthetics to join our team. The role would include designing social media posts, banners, email layouts, page layouts etc
The role can be fulfilled both remotely and in-person. Our office is based out of Santacruz West in Mumbai