Product Analyst / Product Support Engineer. at Wolken Software · Bengaluru (Bangalore) · 2 - 5 years · ₹4L - ₹13L / yr · Profitable · Posted 29 Sep 2022
Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.
Job Description:
- 0-2 years exp in Product Support Role.
- Need to Understand the product and features, to demonstrate them to the end users.
- Sound knowledge of Java and SQL
- Need to Analyze and Resolve the Product specific queries, MySQL.
- Consistently Deliver customer requirements.
- Engage with the Development team and manage the progress of cases.
- Should be able to cope with a high-pressure work environment.
- The working model will be 24X7.
Must require
- Good Communication both verbal and written
- Analytical skills
- Team player

About Wolken Software
About
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- Utilize social media, cold calling, email campaigns, and other strategies to generate new lead opportunities.
- Qualify leads through initial outreach, determining their interest level and suitability.
- Maintain a well-organized contacts, leads, and interactions database using CRM software.
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About the Role
Join the Blockchain Backend Infrastructure team and take a position in building and maintaining a leading blockchain management platform. You'll be responsible for building cutting-edge blockchain infrastructure while implementing high-throughput, real-time scalable software solutions.
As a Blockchain Engineer, you will be instrumental in the research and integration of blockchain technologies into the platform. Your responsibilities will include collaborating closely with foundations and developers to gain a deep understanding of blockchain protocols and on-chain projects, then applying that knowledge to implement new features within the platform.
You will focus equally on external protocol integration patterns and internal wallet infrastructure. This role serves as a technical bridge between raw on-chain capabilities and the wallet features delivered to customers.
What You'll Do
- Implement modern backend applications and infrastructure in a microservices architecture, using the latest technologies and development practices.
- Deep dive into the latest blockchain technology and become an expert in the fundamentals, protocols, and features of the chains we support.
- Collaborate effectively with developers, engineers, and other roles while demonstrating strong independent problem-solving abilities.
- Contribute to production reliability through on-call participation, incident response, and post-incident follow-ups.
What You'll Bring
- 5+ years of backend development experience in modern languages (Go, Python, JavaScript/TypeScript).
- 3+ years of hands-on blockchain development experience.
- Experience working on high-scale distributed systems.
- Understanding of microservices architecture and API design.
- Knowledge of consensus mechanisms, cryptographic primitives, and distributed systems.
- Strong problem-solving skills, attention to detail, and a collaborative mindset.
Preferred
- Experience building blockchain solutions for enterprise or institutional use cases.
- Understanding of security best practices for smart contracts and blockchain systems.
- Demonstrated ability to apply AI tools in day-to-day development.
- Understanding of MPC, multi-signature wallets, or other advanced cryptographic techniques.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Experience with Docker, Kubernetes, and Helm.
- Location:
- - EU preferred or availability to travel to one of dev hubs in Europe once per quarter.
Key Responsibilities:
- Provide SAP application support across incidents, changes, problems, and enhancements
- Ensure SLA adherence, ticket quality, status reporting, and escalation management
- Lead client discussions and collaborate with onsite/offshore teams
- Contribute to knowledge sharing (KSS) and COE initiatives
- Support continuous improvement and optimization activities
Required Skills (Any One Track):
MTD Move – SAP MM/IM: SAP MM-IM, Procurement, Inventory Management, LIV, ERS, Batch/Serial Management, MM-FI/SD integration
OR
MTD Make – SAP PP/QM: PP & QM configuration, MRP, Production/Process Orders, MTO/MTS, Quality Management, cross-module integration
Preferred:
SAP S/4HANA certification | Exposure to ALE/IDOC | Tools: ServiceNow, Solution Manager, Jira
Overview
We’re looking for a talented Graphic Designer (1–2 years of experience) to join our creative team, with a strong focus on marketing and brand identity. This role involves designing impactful creatives for social media, ad campaigns, sales demos, and product labels, ensuring brand consistency while experimenting with fresh ideas.
Location: Bangalore (Onsite) 3rd Floor, Corporate Square, 35, Vanivilas Rd, Kanakapura, Vishweshwarapura, Basavanagudi, Bengaluru, Karnataka 560004
Responsibilities
- Create engaging designs for ads, social media, email campaigns, labels & collaterals
- Support performance marketing campaigns, designing ad variations for A/B testing
- Work with marketing & sales teams to align visuals with campaign goals
- Maintain brand consistency across platforms while adapting to trends
- Contribute to brand strategy with innovative design concepts
- Refine designs based on team feedback and campaign performance
- (Optional) Create short-form videos/motion graphics to boost engagement
Requirements
- Experience: 1–2 years in graphic design (digital-first experience preferred)
- Education: Bachelor’s in Multimedia, Graphic Design, or related field
Skills:
- Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Figma/Canva for fast-paced design
- Strong sense of typography, layout, and visual detail
- Ability to balance creativity with performance-driven goals
- Basic Microsoft Office knowledge
- Strong oral and written communication in English
What Will Set You Apart
- A creative portfolio showcasing impactful designs
- Ability to apply brand guidelines across campaigns
- Independence in managing multiple projects
- Motion graphics/video editing experience
- Great communication & teamwork skills
Why Join Us
- Work on high-impact, growth-focused campaigns
- Be part of a creative-first culture with freedom to experiment
- Gain global exposure with diverse projects and clients
- Gain insights and advice from experienced professionals
- Build connections within the design community
About Vidhai :
Vidhai Technologies has built business-process expertise, in addition to knowledge of SAP application outsourcing. At Vidhai Technologies, we have a dedicated team of SAP consultants and we provide high quality work that complies with international standards.
Responsibilities :
- Substantial experience with SAP ABAP.
- Technical Analysis, Designing, Reviews, testing an implementation of SAP developments, ranging from small enhancements to large projects.
- Good Cross-functional knowledge in Sales, Marketing, Logistics especially TMS and their use of data.
- Ability to write and validate the technical specification and able to create test Scripts.
- Will work closely with the Business solutions group, to complete on demand work requests, as well as being assigned for large scale SAP cross functional project Projects.
- Keep abreast of SAP releases, enhancements/new functionality/modifications and perform application research.
- The Job role involves all phases of the project - Requirement gathering, Estimation, Project Planning, Execution, Go-live and Support.
- Ability to help resolve complex technical issues and independently manage critical/complex situations.
- Proven success designing and developing SAP solutions on the SAP ECC platform.
- Strong oral and written communication ability.
- Ensure compliance to existing and development of required data and reporting standards
Required Qualifications:
- Bachelor’s Degree – Engineering or Computer Science
- 7+ years overall SAP experience with minimum 2 End to End Implementations and at least 2 Support Projects
- TMS on S/4 2021 working experience is a must.
- Fiori experience is considered.
- Independent working experience with TMS technical objects and ABAP on HANA techniques
- Should have thorough knowledge on Reports, RFCs, Forms, OOPS ABAP, BAPI, Enhancements, BADI, Data conversions – BDC, LSMW, IDOC’s, ALE & Workflows
- Experience in Proxy & Web Services.
- Experience in XML integration and troubleshooting through SXMB_MONI.
- Experience in working with SAP PI, GXS.
- Experience in BOPF & Fiori App developments and enhancements.
- Experience in POWL enhancements.
- Experience in CVI (Customer Vendor Integration).
- Experience in DRF (Data Replication Framework).
- Experience in PPF and Output Management enhancements.
- Experience in TMS – ECC/EWM Integration
- Must be good at Testing and Debugging procedures.
- Must be able to evaluate user requirements relative to current application functionality.
- Requires clear written and verbal communication in a technical context.
- Able to work with Business, Functional and Technical Teams
- Proven ability Delivering complex and Time sensitive projects
- Excellent analytical skills and the ability to provide alternative solutions to technical problems.
- SAAS
- Enterprise
- fintech
- Payments
- Healthcare
-
Provide organization-wide leadership, direction, and execution strategy including taking Nova-wide engineering initiatives.
-
Design, experiment, and implement processes to increase the overall productivity.
-
Provide technical expertise and leadership wherever required throughout product life cycles, influence / evangelize best engineering practices
-
Liason with Product Leader and influence right product strategies
-
Work closely with cross-functional teams, customer success/operations leadership team, and a team of product managers
-
Own an engineering team of 25 plus
-
Take care of their career progression working with their PMs
-
Provide continuous feedback, training and make sure team is working on their full potential at all time to ensure your team delivers best in class products and solutions
-
Review the architecture/design of a product/module/feature and provide feedback
-
Architect, design and/or hands-on code the critical portion of a product/module/feature
-
Mentor the tech-leads on architecting the product to deliver on-time
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Be hands-on in technical architecture and reviews
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Building early-stage tech products
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Strong tech background of working in a product Nova
-
Mentoring young engineering team
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Identifying right engineering practices
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Taking decisions on build Vs buy strategies
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Take decisions related to data, infrastructure, and right tech stacks that fit Nova's roadmap and priorities
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Understanding of various backend and frontend technologies and its core concepts
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Ability to understand the business problems and solve them with innovative tech solutions
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Very strong analytical and problem-solving skills in a super changing environment
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Minimum 8 years of quality experience.
-
5 years of hands-on experience in building large-scale systems. A proven performance track record and a team player with high energy,
-
A good business sense and deep empathy towards user needs and able to envision solutions for a B2B SAAS product.
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Agility and ability to adapt quickly to changing requirements and scope and priorities.
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An enthusiastic leader who has unlimited energy to influence and daring to take initiatives and risks.
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Excellent communication, leadership, and presentation skills
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We are looking for a Senior Full-Stack Developer to join our team. You'll be part of the growing engineering team. You'll be primary responsible for front-end development using frameworks like React.js/Vue.js, but having backend-experience is a plus. If you are ready to make an immediate impact with a fun and talented team, we would love to hear from you.
Skills:
- Expertise on React.js or Vue.js
- Good understanding of CSS/Bootstrap Expertise on Express.js
- Familiarity with Git
- Experience on MySQL, MongoDB
Responsibilities:
- Demonstrated ability to develop, scale, and maintain SaaS applications end-to- end; everything from what the customer sees to the code on the server
- Maintain a driving force to write clean and concise code
We are looking for an excellent experienced person in the Frontend Development field. As a frontend developer, you will be closely working with our team to ensure the system consistency and improve your experience.
Responsibilities:
• Ensure the technical feasibility of UI/UX designs.
• Optimize application for maximum speed and scalability.
• Assure that all user input is validated before submitting to the back-end.
• Collaborate with other team members and stakeholders
• Collaborate well with team and data implementation specialists to design and create advanced, elegant and efficient systems.
Requirements:
• Proficient understanding of web markup, including HTML5, CSS3, ReactJS, Nodejs
• Responsive and Mobile Design
• Cross-Browser Development
• Problem Solving Skill
• Basic understanding of server-side CSS pre-processing platforms
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Good understanding of (Depending on the specific case, a developer should have the knowledge of advanced JavaScript libraries and frameworks, such as ReactJS, NodeJS and PHP)
Primary Skills:
• Ability to improve the performance of the website for both mobile and desktop.
• Come up with efficient, modular and scalable solutions for business and technical problems.
• Break projects into simpler granular tasks, estimate effort required and identify dependencies.
• Write efficient and readable code leveraging on a good understanding of object-oriented principles and design patterns.
• Follow release cycles and commitment to deadlines.
Yes, We are allowing working from home for most of the profiles and maintaining all precautions in the office also.
Immeidate Requirement
Our client is a 4 decade old diversified business group with holdings in FMCG and hospitality. Their FMCG portfolio comprises of a well known mouth freshener and soon-to-be-launched confectionery products.
They have an excellent reputation for their hotels in North India. The aesthetically designed rooms, the multi-cuisine restaurant, corporate facilities like conference rooms, banquets and other services like gym and spa in their hotels are all world-class arrangements at a reasonable price.
What you will do:
- Supporting the CEO in Business Planning, Budgeting decision and Relationship Management
- Tracking progress of any new initiatives and present business
- Supporting CEO in communications by preparing presentations and financial statements.
- Researching on the current trends / business models in the developmental
- Helping prepare for meetings and accurately recording minutes from same
- Preparing and analyzing required data and reports.
- Coordinating with all department heads for the tasks given by CEO
- Being In charge for all the periodic communications from the CEO's office
- Ensuring for the timely relevant escalations
- Managing bandwidth & assisting the CEO in prioritization
What you need to have:
- 2 to 4 yrs of experience in a similar role
- Graduate/ MBA from a Tier 1 or 2 college
- Candidate should be polished and have excellent communication skills (English and Hindi)
- Candidate must possess excellent analytical skill
- Candidate should be ready to travel and work in a growing organization
- Candidate who is a self - starter and has eye to details with logical thinking and problem solving skills
- Proactive, flexible, meticulous, detail-oriented and well organized
- Exceptional organizational skills and ability to prioritize and multitask in a pressurized environment
- Confident to interact with senior level management
- A flexible working attitude is required dependent on Managing Directors’ schedules
- High level of integrity and experience in handling confidential information is a must
- Proficient level of MS Office tools (Word, Excel, PowerPoint).









