Business Analyst - Salesforce

Job Title : Graphic Designer (With 3D Animation)

Experience : 2 to 10 years (flexible)

Location : Noida Sector 18

Job Summary :

We are looking for a creative Graphic Designer with expertise in 3D animation and knowledge or experience in Web3/Blockchain/Crypto projects.

The ideal candidate should bring strong visual storytelling, motion graphics, and design skills to craft engaging content for next-generation digital platforms.

Mandatory Skills : Graphic Design, 3D Animation/Motion Graphics (Blender/Maya/Cinema 4D), and knowledge or experience with Web3/Blockchain/Crypto/NFT projects.

Key Responsibilities :

• Design 3D animations, motion graphics, and visual assets for Web3/crypto-related projects.
• Collaborate with product, marketing, and development teams to bring blockchain concepts to life visually.
• Create high-quality graphics for websites, NFTs, social media, and promotional campaigns.
• Stay updated with Web3 design trends, crypto branding styles, and metaverse/immersive experiences.

Requirements :

• Proven experience as a Graphic Designer / 3D Artist / Motion Graphics Designer.
• Proficiency in tools such as Blender, Maya, Cinema 4D, After Effects, Photoshop, Illustrator.
• Knowledge and prior work on Web3, Blockchain, Crypto, NFT, or Metaverse projects.
• Strong creativity, visual storytelling, and attention to detail.
• Good communication skills and ability to work in a fast-paced environment.

Job Title: Backend Engineer - NodeJS, NestJS, and Python

Location: Hybrid weekly ⅔ days WFO (Bengaluru- India)

About the role:

We are looking for a skilled and passionate Senior Backend Developer to join our dynamic team. The ideal candidate should have strong experience in Node.js and NestJS, along with a solid understanding of database management, query optimization, and microservices architecture. As a backend developer, you will be responsible for developing and maintaining scalable backend systems, building robust APIs, integrating databases, and working closely with frontend and DevOps teams to deliver high-quality software solutions.

What You'll Do 🛠️ 

• Design, develop, and maintain server-side logic using Node.js, NestJS, and Python.
• Develop and integrate RESTful APIs and microservices to support scalable systems.
• Work with NoSQL and SQL databases (e.g., MongoDB, PostgreSQL, MySQL) to create and manage schemas, write complex queries, and optimize performance.
• Collaborate with cross-functional teams including frontend, DevOps, and QA.
• Ensure code quality, maintainability, and scalability through code reviews, testing, and documentation.
• Monitor and troubleshoot production systems, ensuring high availability and performance.
• Implement security and data protection best practices.

What You'll Bring 💼 

• 4 to 6 years of professional experience as a backend developer.
• Strong proficiency in Node.js and NestJS framework.
• Good hands-on experience with Python (Django/Flask experience is a plus).
• Solid understanding of relational and non-relational databases.
• Proficient in writing complex NoSQL queries and SQL queries
• Experience with microservices architecture and distributed systems.
• Familiarity with version control systems like Git.
• Basic understanding of containerization (e.g., Docker) and cloud services is a plus.
• Excellent problem-solving skills and a collaborative mindset.

Bonus Points ➕ 

• Experience with CI/CD pipelines.
• Exposure to cloud platforms like AWS, GCP or Azure.
• Familiarity with event-driven architecture or message brokers (MQTT, Kafka, RabbitMQ)

Why this role matters

You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.

Key Responsibilities

Designing and implementing robust, mobile-friendly Web & Mobile applications which includes managing the complete software development process from conception to deployment

Managing the end-to-end life cycle for the production of software and applications

Overseeing and guiding the analyzing, writing, building, and deployment of software

Provide feedback to management during the development process

Modifying and testing changes to previously developed programs

Support customer requirements for the team within established SLA’s.

Provide technical expertise to resolve service impacting incidents and problems.

A successful candidate must have the ability to work as part of a team, be selfmotivated, and work in a loosely defined environment as well as build relationships within the collaborative team

Qualifications & Experience

• Total Experience 3-10 years in the relevant field
• Engineering Degree in Computer Science from a reputed institute
• 2-3 years of technology experience
• Extensive experience in Coding C#, .Net Core, ASP.NET, MVC, Web API, Design Pattern, SQL queries
• 2+ years experience with design patterns and best practices
• 2+ years HTML, CSS, JavaScript, emphasis on frameworks such as Angular 7+, React (good to have)
• Ability to realize and implement Design Comps into a aesthetically pleasing web experience.
• Ability to design and develop for Mobile (Experience with Xamarin will be an added advantage)
• Proven past experience of Azure storage and SQL Server
• Team player, confident, independent and enthusiastic!
• Strong critical thinking, problem solving and communication skills.
• Excellent written and oral communication skills.
• Excellent understanding of Microsoft products, software lifecycle methodology and information systems development and support.
• Ability to work with multiple projects at the same time, strong documentation skills, and a methodical approach to problem resolution are critical to succeed in this role

Position - Senior Salesforce Consultant

Experience - 3+ years

Location - Gurgaon / Jaipur / Remote

Concretio was incorporated in 2014 by Mr. Abhinav Gupta (Salesforce MVP 8 times in a row) and Anjana Gupta, with a motive to build a team of passionate individuals, who want to develop high-quality solutions and enjoy challenges posed by rapidly changing technology. Concretio Apps aims to grow steadily with its positive and friendly environment. Flexi work timings and work from home option (Once you are on client project), fully paid Certifications, 360 degree grooming, 5 days a week and great work life balance are some of our key USPs, along with other employee-friendly policies. We are looking for highly skilled Salesforce Developers OR Other Tech Developers (Java / Javascript / Angular / PHP / .NET) who love to stay on the technical side of the curve and look to groom themselves as a Salesforce Architect going forward. You will get a training to work in Cloud Computing (Salesforce & its Lightning Javascript framework as well). At Concretio, we believe that work can happen from anywhere. We believe people should be able to work and learn together whether they're across the table or across the world from each other. We are open for the Remote / Work from Home option as well, so location is not a constraint any more.

Job Responsibilities

● Developing applications for the Salesforce.com platform.

● Developing Javascript frontend/apps and integrations using REST/SOAP JSON/XML.

● Coding APEX and custom applications for Salesforce instances.

● Design, code, configure, document, deliver and support solutions to meet business needs in Salesforce, including configurations, customisations, and integrations.

● Work with Application Architects and Tech Leads to design integrations between Salesforce.com and other systems across the enterprise.

● Code, configure, unit test and create supporting documentation for application development tasks.

● Demonstrated experience building integrations with Salesforce.com (REST/SOAP - XML/JSON) Soft Skills Checklist

● Always learning attitude, with the rapidly changing Salesforce and Tech landscape, it’s a must.

● Consultant mindset, we will help you develop these soft skills, but an open attitude is needed. Talking to a client/business-user, understanding their pain points, and delivering a solution is key to project success here.

● Sense of ownership and self-discipline: We don’t like chasing our people for status multiple times a day. If you are one who enjoys taking ownership of tasks and delivering them without much monitoring, you will love it here. Tech Skills Checklist

● Strong Salesforce basics i.e. Configuration/Clicks concepts.

● Apex, Visualforce/Lightning(Aura/LWC).

● Excellent programming skills with a good understanding of OOPS.

● Knowledge of any DBMS (Tables, Joins, Relationships, SQL, Normalisation).

● Knowledge of core HTML, CSS and Javascript concepts.

● Experience of Chrome Extensions/Apps, Electronjs or NativeScript (nice to have). Cultural Alignment Checklist

● The educational part doesn't matter much

. ● CODING: Know, love and be comfortable in it.

● OPEN Mindset: An open, curious and learner profile is a must. WWW is changing at a crazy pace, we need someone who is open to adapt to this pace of change in Salesforce and tech

● We expect our team to crack suitable Salesforce certifications as KRAs, and happily sponsor the fees for the same.

● Sense of Ownership: We are not going to put a manager on your head, who will seek status updates every few hours (multiple times in a day). You will be given a task, and expectations will be to own the 100% success and failure for the same. We are never short on public praise and giving credit for a successful show.

● Excellent Craftsmanship: We differentiate and take pride in what we build and deliver to customers across the globe. Mediocrity is not appreciated here in anything. Top-quality code, deliverable, and communication is something we expect and continuously work to improve on a day to day basis.

● Strong Communication Skills: It's actually a MUST have for your experience level. Nice to have

● Salesforce Communities (Classic and using Communities). ● Taking ideas to AppExchange (OEM, Security Review). ● Developing SPA (Single Page Applications) in Salesforce.

● Hands-on experience in one or more JS/CSS frameworks (jQuery, React, Angular, Vue, Bootstrap, Foundation, etc).

● Hands-on experience of Cordova, Ionic, and Hybrid mobile development.

● How OAuth, SOAP, SAML, and other integration patterns work.

● NoSQL and how modern database systems work.

● Classic DBMS MySQL, Postgres etc.

● AWS, Google or Microsoft cloud experience

• Inbound/Outbound Calls II Good Communication
• Inform Customers about the Company's Products/Services and Offers
• Manage Inbound/ Outbound Customer calls in a Timely Manner
• Generate Leads That Develop Into New Customers
• Identify Customer's Needs and Convince the Customer to Buy the Product/Service
• Gain Comprehensive Product/Service Knowledge and Clarify Information Wherever Required

Key aspects of this role: 

• Maintain, update, and enhance ITSM environment including Incident, Request,  Problem, Change and Knowledge Management, Service Catalog, Service Portals,  SLAs, Discovery, and Integrations 
• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform. • Responsible for performing daily administration, issue resolution, and  troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need: 

• Minimum of 2 years of demonstrated experience in ServiceNow development and  configuration.  
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform  interfaces (to other data sources) and the data within tables, import sets and the  CMDB. 
• Preferably certified in ServiceNow 

• Working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams (10-25) and managing the timelines for field sourcing teams to support sourcing and on-boarding of supply
• Working on strategies to acquire supply for existing business and new product lines and executing through field teams
• Driving margins improvements by improving supply acquisition cost
• Improving driver engagement and adoption to technology
• Regularly communicating with senior management and clients on status, risks and change control
• Defining KPIs/KRAs on which would form the base for different processes

Desired Candidate Profile

• Graduates from Tier 1/2/3 engineering colleges and/or Tier 2/3 management colleges
• 2-10 years of frontline operational experience in B2B domain at a city/hub level
• Ability to adapt quickly to a new environment