Business Analyst - Salesforce at Our client company is into IT & Services. ( WD1) · Bengaluru (Bangalore) · 5 - 8 years · ₹12L - ₹15L / yr · Posted 19 Mar 2021
Business Analyst - Salesforce
at Our client company is into IT & Services. ( WD1)
- Work with clients and end-users to gather, understand, and define business requirements
- Should have Experienced in a Salesforce implementation through the full Software Development Lifecycle
- Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
- Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories.
- Collaborate with developers to test and verify that solutions will meet the business requirements
- Participate in key meetings with clients and should have prior experience of working with them on-site including requirement sessions, system demos, user acceptance testing, and end-user training.
- Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service, or Community.
- In this role, the analyst is expected to have exemplary communication and documentation skills.
- Constructs forecasts, recommendations, and document Business Related Document based on business data and Salesforce knowledge
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Role Overview
The Finance & Operations Manager drives financial health and operational efficiency, ensuring IT projects are delivered on time, within budget, and aligned with strategic goals. This role blends financial expertise with operational oversight to optimize resources, control costs, and enable sustainable growth in a fast-paced technology environment.
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Operations Management
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- Track KPIs: utilization rates, SLA adherence, delivery timelines.
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- Soft Skills: Leadership, problem-solving, vendor negotiation.
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