Business Analyst - Salesforce

About Us:

DriveX is India’s largest used 2-wheeler platform founded by Narain Karthikeyan, India’s first Formula 1 racer. DriveX is a fully stacked platform having capabilities across the pre-owned vehicle value chain from procurement to refurbishment to retail and service of pre-owned two-wheelers.

Website- https://www.drivex.in

Location- Bangalore

Job Overview:

We are looking for a talented Python Developer to join our tech team. The successful candidate will be responsible for developing server-side logic, integrating front-end components, and supporting the development of scalable and high-performance applications. The Python Developer will collaborate with cross-functional teams to deliver high-quality software solutions.

Responsibilities:

1. Develop server-side logic using Python for seamless integration with front-end components.

2. Design and implement scalable and high-performance applications.

3. Collaborate with front-end developers to integrate user-facing elements with server-side logic.

4. Implement security and data protection features.

5. Work closely with the product management team to define and implement new features.

6. Optimize applications for maximum speed and scalability.

7. Collaborate with other team members and stakeholders to deliver software solutions that align with business requirements.

8. Stay up-to-date with industry trends and technologies, and apply them to the development process.

Requirements:

1. Proven 3+years of experience as a Python Developer.

2. Strong proficiency in Python, with a good understanding of their ecosystems. 3. Knowledge of server-side templating languages such as Jinja 2 or EJS.

4. Understanding of front-end technologies, such as HTML5, CSS3, and JavaScript.

5. Experience with data migration, transformation, and scripting.

6. Proficient understanding of code versioning tools, such as Git.

7. Knowledge of authentication and authorization mechanisms.

8. Familiarity with common front-end development tools, such as Babel, Webpack, etc. 9. Strong problem-solving skills and attention to detail.

10. Excellent communication and collaboration skills.

11. Ability to work well in a team-oriented, collaborative environment.

12. Experience with microservices architecture is a plus.

Company Overview :

We are a purpose-driven full-scale integrated marketing & digital agency that builds brands with integrated campaigns. Armed with a plethora of multi-disciplinary skills across branding, design, packaging and all branches of digital marketing, we are a one-stop destination for brands wanting to push boundaries and disrupt their industry.

From identifying revenue streams to developing strategic positioning across key channels, we bring our creative and strategic prowess to play to help our clients grow into new verticals and territories. With our 360o marketing aimed at holistic growth, we ensure there are no gaps in your marketing plan to ensure there is no lead bleed. SEO, SEM, Social Media, Branding, Website design, and development, Creative Design, Content writing, Press release, Video production, and Martech - our bouquet of services is customized to meet the unique goals of your business!

https://webtraffic.agency/

Job Profile-

Designation: Visual Designer

( Only for people based in Mumbai, Thane, Navi Mumbai & MMRDA region only. Outside candidates strictly NO NEED TO APPLY ).

About this role:

• Coordinating with clients or account managers to discuss the business objectives and requirements of the job
• Think creatively and independently design concepts, graphics, layouts, designing and managing Social media platforms
• Translate high-level design requirements into wireframes and engaging, intuitive and functional user interfaces
• Obtains approval of concept by submitting rough layout for approval
• Developing design briefs by gathering information and data through research
• Working as part of a team with printers, copywriters, photographers, other designers, account executives, web developers and marketing specialists.
• Work on the website, enterprise applications (multichannel), embedded product UI’s
• Create mood boards, mind maps and be a part of brainstorming sessions
• Deliver high-fidelity schematics, workflows, interaction storyboards, and design deliverables that guide creative, content, and development efforts
• Stay up-to-date with the latest design trends and set a tone for the brand content.
• Ability to interact, communicate and present ideas to the clients and internal team members
• Ability to take direction from written or spoken ideas and convert them seamlessly into images, layouts, and other designs
• Excellent interpersonal and presentation skills
• Ensure consistent branding across all communication channels
• Able to deliver the requested creatives in the timeframe and follow a strict deadline.

Requirements: (Candidate from agency background is a must)

Education: Graduate degree from design college or communication or equivalent.

Skills :

• Well Versed with Designing Softwares like (Illustrator/Photoshop/CorelDraw/Dreamweaver/InDesign and others)
• Ability to have fun in the creating process
• High-level proficiency in Adobe Illustrator, Photoshop, CorelDraw.
• Excellent sense of design principles including color, typography, layout, and ability to create strong visual messaging.
• Knowledge of 2D animation & video editing on premiere pro & after effects would be an added advantage.
• Only for people based out at Mumbai, Thane, Navi Mumbai & MMRDA region only.
• Experience - Minimum 1 year and maximum 2 years of experience at a digital marketing/ creative/design agency.

Joining: Immediate and candidate should have their own laptop.

Working Days: Monday to Friday. ( 5 days a week )

Location: Powai ( Mumbai ). Hybrid model

Salary: As according to industry standards.

Process: - International Insurance Outbound Voice Process

Experience: - 0 to 2 years

Pay Scale: - 18k to 25k

Interview Timing: - 3 pm to 10 pm

Location: - office no 409, 4th floor, 93 Avenue Mall, Fatima Nagar, Pune

Qualifications:

1. Bachelor's degree or pursuing a degree in a relevant field

2. High-level fluency in English, both written and verbal

3. Excellent listening & problem-solving skills

4. Strong attention to detail

6. Effective communication skills to articulate solutions clearly to users

7. Ability to work independently and as part of a team

Skills requirements

1. Insurance background

2. Excellent communication skill

3. Fluency in English language

Dwatatech is seeking a highly motivated Business Development Executive to join our dynamic team. As a Business Development Executive, you will identify and develop strategic partnerships that enable long-term growth and profitability.

• The ideal candidate will be an experienced sales professional in software, marketing, or tech industries, and have strong story-telling, negotiations, and networking skills. You must be self-driven and have a passion for business development.

The Business Development Executive’s responsibilities include:

• Identifying and researching prospective partners, analyzing their suitability, and establishing a favorable working relationship.

• Developing and executing strategies to meet or exceed assigned targets.

• Negotiating contracts and ensuring all parties understand and comply with agreed terms.

• Working closely with marketing, product, and engineering teams to ensure customer satisfaction and proper product execution.

• Monitoring the competitive environment and market trends to identify opportunities.

• Building and maintaining constructive relations with current and potential partners.

Qualifications and Requirements:

• Bachelor's degree in business, marketing, or related field.

• A minimum of 1-2 years of proven business development experience in similar industries.

• Ability to identify opportunities and create engaging sales pitches.

• Good working knowledge of digital product development, marketing, and sales.

• Strong analytical and problem-solving skills.

• Proven track record of achieving and exceeding goals and targets.

• Outstanding communication and negotiation skills.

• Excellent leadership and organizational skills.

• Fluent in English and another language

Skills Required 

• 5+ years of strong programming experience on the .NET platform(C#.NET)
• Proficient with Web application development – we leverage ASP.NET MVC/Asp.net core / Web API / Typescript / Angular (open to candidates experienced with Web development and zeal to learn) 
• Experience building applications leveraging Azure (or AWS) 
• Hands on experience on Html, CSS, JavaScript, and Bootstrap (or any other CSS framework) 
• Experience with SQL Server (Stored Procedures & UDF) and NoSQL (Cosmos DB or others) 
• Good grip on Fundamentals of CS, OOPS Concepts, SOLID Principles, Design Patterns and its usages 
• Ability to prepare both high level and low-level design of the system 
• Familiarity with TDD, CI/CD, GIT, DevOps 
• Experience with microservices architecture 
• Hands-on exposure to cloud technologies like( azure/ AWS)

Expectations 

• Provide technical leadership and functional help working closely with team members 
• Design, implement and maintain application within all phases of the software development life cycle (SDLC) on Microsoft Azure (or AWS)  
• Independently carry out the activities without much of guidance  
• Create, understand, and validate design and estimates and be able to justify them 
• Applies knowledge of principles and techniques to solve technical problems. 
• Works closely with other functions to understand customer needs and to develop product roadmaps 
• Strong troubleshooting and analytical skills and detail oriented 
• Comprehensive understanding of OOPS concepts, data structures, algorithms and product development techniques and theories  
• Should be able to design schema for enterprise level applications 
• Should be able to apply design patterns 
• Should be open to face new challenges and learn new technologies.
• Should be ready to create proof of concepts and explain the value created out of it.
• Responsible for Deliverables on time
• Experience with debugging, performance profiling and optimization 

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

About the role: Business Executive Development will be responsible for driving company sales by sourcing new clients, and by convincing existing clients to purchase added offerings. As such, business development executives play an integral role in companies' longevity.

Responsibilities:

• Developing and executing sales plans to meet and exceed monthly and quarterly sales goals
• Identifying new revenue opportunities
• Assisting with marketing and promotional projects
• Negotiating with clients to secure the most attractive prices
• Attending networking activities to research and connect with prospective clients.

Requirements:

• Great networking skills.
• Ability to create actionable marketing strategies
• Leadership and strong communication skills
• Strong customer service skills

Is software engineering your passion? Are you always hungry for challenges? Do you like to take risks?  Do you always crave to learn more and more? Do you like to help others solve their problems? Do you like to solve complex problems by simple methods?

• Culture to promote learning and growth by relentless focus on innovation.
• A team of aces to work with.
• Streamlined engineering processes woven around Agile methodology with the help of tools.
• Design led engineering focus.
• Opportunity to work on B2B and B2C products in various domains like healthcare & education.
• Opportunity to work on cutting edge technologies like IoT, Azure, AWS, Power BI, ML, Data Analytics etc.

• At least 4 years of experience in software development.
• High proficiency of OOP.
• More than 3 years of writing code in C#.
• Strong knowledge of SQL, writing stored procedures and advanced aggregation concepts in SQL.
• Expertise in web application development using ASP.NET MVC and creating Web APIs on .NET Core.
• Proficiency in modern Javascript (ES6 and up) and/or Typescript.
• At least 1 year experience in Angular. 
• Experience with developing applications for Azure PaaS will be preferred.
• Ability to troubleshoot and debug applications for functional and common problems.

• Working experience with Scrum methodology.
• Good written and Verbal Communication Skills.
• Understanding of commonly used design principles and design patterns.
• Working experience in writing automated unit tests using MSTest or any other similar framework

Desired Candidate Profile

• 1-2 yrs of experience of working in a tech/software company
• Excellent communication and presentation skills to formulate & articulate technical, financial and value points
• Strong technical skills and capabilities to understand business applications, analytics and platform technologies
• Data-driven with exceptional analytical and problem solving skills
• Strong interpersonal skills to create and maintain customer relationship