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Manager - B2B/OTC Collections

Manager - B2B/OTC Collections at Growing Stars Consulting Private Limited · Kolkata, Hyderabad, Bengaluru (Bangalore), Delhi, Gurugram, Noida, Ghaziabad, Faridabad · 5 - 15 years · ₹5L - ₹15L / yr · Bootstrapped · Posted 18 Sep 2026

Growing Stars Consulting Private Limited's logo

Manager - B2B/OTC Collections

MOHAMMAD FAIZ's profile picture
Posted by MOHAMMAD FAIZ
5 - 15 yrs
₹5L - ₹15L / yr
Kolkata, Hyderabad, Bengaluru (Bangalore), Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Order to cash
B2B Collections
Collections
Accounts payable
Accounts receivable
Financial accounting
Recovery management
Financial analysis
Team leadership

Role & Responsibilities

  • Lead end-to-end O2C/AR & B2C Collections operations and manage the complete portfolio.
  • Manage team performance, productivity, quality, collections, and SLA/KPI targets.
  • Handle International Voice Collections, customer escalations, and stakeholder management.
  • Monitor ageing, recovery, DSO, cash flow, and outstanding receivables through regular MIS and reporting.
  • Drive process improvements, automation, transitions, and operational excellence.
  • Collaborate with Finance, Sales, Operations, and other cross-functional teams.
  • Coach and develop team members while ensuring process compliance and governance.


Mandatory Requirements

  • 10+ years overall experience with 4+ years Team Lead/Managerial experience.
  • International Voice + Portfolio Handling – Mandatory.
  • 2+ years B2C Collections/O2C experience – Mandatory.
  • Domestic Voice experience not acceptable.
  • Excellent communication, leadership, analytical, and stakeholder-management skills.
  • Comfortable with US shifts and one-way cab facility.
  • PF registration with previous organization is mandatory.
  • Knowledge of SAP/Oracle/ERP systems preferred.
  • Bachelor's degree in Finance/Accounting/Business or related field; MBA preferred.


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About Growing Stars Consulting Private Limited

Founded :
2023
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

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