
IGLOBAL IMPACT ITES PVT. LTD is hiring Experienced Team Leader
IGLOBAL IMPACT ITES PVT. LTD. is hiring Experienced Team Leaders for Website Sales Process for Kolkata location (Night Shift).
Job description
ROLES AND RESPONSIBILITIES:
Leading a team of Customer Services Associates
Define monthly target for Team and devise a strategy to achieve the goals
Guide the team to achieve the daily, weekly and monthly goals
Proactive in identifying the opportunity areas in the program and work towards solution
Conduct rigorous performance reviews with the advisors in the team, on the target management
Identify opportunity areas, review daily reports like APR, agent Quality scores etc. and provide constructive feedback to the advisors
Listen to calls daily to keep a close track on the advisors call quality
Strong planning skills and abilities to project the months performance with the ongoing trends and do a course correction, if needed to bring back the desired performance
Act as a mentor for the team and lead by example
Acts as a subject matter expert by demonstrating and training team on consultative sales approach
Responsible for all aspects of performance management for the program - setting goals / expectations, observing, coaching, counseling, recognizing and rewarding Ensure proper escalation procedures.
Must be Fluent in English (verbal and written)
Out- bound Sales, International sales experienced.
Soft calling to Business and talking feedback for their web work that we have done before.
Maintain strong-relationship with the clients and customers Send quotations to the customers on the basis of inquiries and telephonic discussions. Follow- up quotations / proposals and try to convert them to customer and achieve sales targets set by the Company.
Responsible for handling customer complaints, and efficient daily operations.
To explain the concept of company s services to clients.
Keep track of developments and price changes that take place in the competitive products.
Responsible for interacting for entire Sales Process.
Responsible for accurate and timely issue of quotations.
Responsible for completion of Order process smoothly.
Evaluating new business opportunities and exploring potential markets by conducting market research to understand gather the market area to get the maximum business and projects.
Ability to work under pressure and meet deadlines.

About IGLOBAL IMPACT ITES PVT. LTD.
About
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Job description:
Must have basic knowledge of Software Technologies like PHP, JavaScript, etc.
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Responsibilities:
1. Set project timeline
2. Monitor project deliverables
3. Monitor project baseline to ensure activities progressing as planned
4. Monitor project burndown charts
5. Monitor employee's performance with KPI's
6. Update relevant stakeholders or team members on the project progress
7. Coach and support project team members with tasks you assign them
Handle customer complaints,
Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions,
Process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Creating visual content for social media marketing and SEO.
You have to be creative and good in Adobe photoshop, illustrator and premier-pro


Roles and Responsibilities
- Develop, test, implement and maintain application software
- Take part in software and architectural development activities
- Conduct software analysis, programming, testing and debugging
- Identifying production and non-production application issues
- Ensure designs are in compliance with specifications.
- Recommend changes to improve established java application processes
- Develop modular and testable unit of code
- Collaborates with other members of the software development team
- Works well independently and has solid time management, prioritization, and organization skills.
Key Skills and Experience
- Knows core Java skills and is familiar with Java build tools like Mavan etc, EE components, testing tools, JAVA Object Oriented Programming
- Experience in the Spring, Spring Boot, and Hibernate, Maven build tool
- Excellent knowledge of Relational Databases, SQL, MySQL and ORM technologies (JPA2, Hibernate).
- Knowledge of developing REST API.
- Experience with test-driven development.
- Identifying risk and conducting mitigation action planning.
- Results oriented and focused on meeting deliverable timelines.
- Good communication skills, Problem-solving attitude
- Ability to establish priorities
- Teamwork and willingness to listen to others
- Eagerness to learn new ideas, concepts, and technologies.
Position – International Sales Development Representative
Reports to - Regional Head
Primary Objective - Sales Development Representatives are responsible for qualifying leads at the initial stages in the sales funnel. They must research potential clients, connect with and educate prospects and qualify leads before handing them off to the closers of the sales team.
Specific Accountabilities/Responsibilities -
Promoting and business through extensive and persistent cold calling, emails and communication(s) to prospective clients
Respond, engage and qualify inbound leads and inquiries
Scheduling Initial Prospecting Meetings for the Sales Team
Providing in depth information to the Sales team to enable the most qualified and productive demos
Researching and evaluating additional leads/prospects through web research
Meet or exceed assigned quota of a minimum of 40 calls / 30 emails per day
Working together with the Sales Director to grow a specific sales territory
Working with the Sales Director to support the acquisition of new accounts in the region
Help as needed to build awareness on special projects / events
Maintaining all contacts/opportunities and recording all progress
- Maintain Network Infrastructure - Configure, Upgrade and Troubleshoot - WAN and LAN Connectivity, Routers Firewalls, Switches, IP Telephony, Cloud and internal Servers Linux related technologies, Windows Server, SQL Server and Virtual Technologies: VMware and Microsoft VDI Systems.
- Prior experience working in an ITIL environment
- Internetworking - OSI, TCP/IP Model, Ethernet, IPv4 Subnetting.
- ACL, Security, NAT, QoS, WAN, Cloud, Automation
- IP Routing & Switching e.g., BGP, EIGRP, OSPF, RIP, RIP V2, and Multicast, Spanning Tree, VLANs, L2/L3 Switching & Routing.
- Wireless LAN technologies
- Knowledge of Networking, AD, DNS, DHCP, VPN, DNS, DHCP and GPO.
- Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.
- Excellent listening skills.
- Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively to find timely solutions.
- A deep problem solver, multitasking skill, able to think on your own and develop quick, sound solutions to complex problem.
- Taking ownership of issues through to resolution on all appropriate requests.
- Categorize and prioritize end user support requests and service requests by utilizing a customer ticketing system to track tickets and provide up-to-date status and information. Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.
- Ability to work with minimal supervision.
- Support Desktop Team - Configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Applications, Software applications, Windows and other Operating System.



Navgurukul is a collective of changemakers who are passionate about creating a large-scale social impact, particularly, improving the quality of our education system while making it accessible to the marginalised communities.
We train students from low-income & marginalised communities in Software Engineering in our residential programme for students for enabling them to get aspirational jobs, have a voice, and be equipped to bring at least 10 families out of poverty in a financially sustainable model. So far we have placed around 150+ students in various companies including but not limited to Mindtree, Thoughtworks, Unacademy, etc.
You can be a part of this movement through the CIF Fellowship.
To know more about CIF visit us at codeindiafellowship.org and to apply you can fill the form at bit.ly/cifapply.

1. Experience in JS Framework like Backbone
2. Good at Web Service integration with JSON
3. Project experience in MVC architecture, and Freemarker
4. Good at Intelli-J IDE with MAVEN build automation

from the office.
Experience Required - 2 years to 6 years
Location -A-45 Atrium of Quark city Mohali
Requirements :
We are looking for a Full-stack Node.js, React js.
- 2+ years of experience with ReactJS
- 2+ years of experience with NodeJS
- MongoDB Knowledge
-Skills : Node.js, React js HTML, CSS,javascript.
-Should have experience in working on Linux (Ubuntu) Environment and basic Linux
commands.
-You will also be responsible for integrating the front-end elements into the application.
- availability to start the work and join immediately
- good communication skill and have knowledge of Slack/Trello/GitHub/Bitbucket
Best Opportunity for Experienced Professionals
Role/Position - SQL DB Dev Analyst
Job Description
Proven work experience of 8+ years as a database developer.
In depth understanding of data management (e.g. permissions, recovery, security and monitoring)
Hands on experience with MS SQL Server.
Developed and maintained various T-SQL stored procedures for different applications, reports and agent jobs.
Worked with DB administrator to provide overall performance tuning of Database System which include applying Indexes and refining stored procedure.
Completed the conversion of various legacy DB applications.
Design, code, test and debug business logic for software applications using T-SQL per defined technical specifications.
Excellent analytical and organization skills.
Knowledge of software development and user interface web applications.
An ability to understand front-end user requirements and problem-solving attitude.
Should have excellent analytical and communication skills.
Qualifications
· B.E. / B.Tech. /MSC in Computer Science or IT.
Additional information Responsibilities:
· Maximize system efficiency by regularly tuning and optimizing stored procedures.
· Able to perform data analysis to clean up data, creating queries and automation routines.
· Translate use cases into functional applications
· Ensure the best possible performance, quality and responsiveness of applications.
· Help maintain code quality
· Able to work well in a team setting.
Notice Period - 15 days
Salary Package - Open

