IGLOBAL IMPACT ITES PVT. LTD is hiring Experienced Team Leader
IGLOBAL IMPACT ITES PVT. LTD. is hiring Experienced Team Leaders for Website Sales Process for Kolkata location (Night Shift).
Job description
ROLES AND RESPONSIBILITIES:
Leading a team of Customer Services Associates
Define monthly target for Team and devise a strategy to achieve the goals
Guide the team to achieve the daily, weekly and monthly goals
Proactive in identifying the opportunity areas in the program and work towards solution
Conduct rigorous performance reviews with the advisors in the team, on the target management
Identify opportunity areas, review daily reports like APR, agent Quality scores etc. and provide constructive feedback to the advisors
Listen to calls daily to keep a close track on the advisors call quality
Strong planning skills and abilities to project the months performance with the ongoing trends and do a course correction, if needed to bring back the desired performance
Act as a mentor for the team and lead by example
Acts as a subject matter expert by demonstrating and training team on consultative sales approach
Responsible for all aspects of performance management for the program - setting goals / expectations, observing, coaching, counseling, recognizing and rewarding Ensure proper escalation procedures.
Must be Fluent in English (verbal and written)
Out- bound Sales, International sales experienced.
Soft calling to Business and talking feedback for their web work that we have done before.
Maintain strong-relationship with the clients and customers Send quotations to the customers on the basis of inquiries and telephonic discussions. Follow- up quotations / proposals and try to convert them to customer and achieve sales targets set by the Company.
Responsible for handling customer complaints, and efficient daily operations.
To explain the concept of company s services to clients.
Keep track of developments and price changes that take place in the competitive products.
Responsible for interacting for entire Sales Process.
Responsible for accurate and timely issue of quotations.
Responsible for completion of Order process smoothly.
Evaluating new business opportunities and exploring potential markets by conducting market research to understand gather the market area to get the maximum business and projects.
Ability to work under pressure and meet deadlines.
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We are looking for an experienced, ambitious and energetic BD professional to join our Sales team and help us expand our clientele.
Responsibilities:
- Identify the various stakeholders within the targeted organization and understand how to gather key information like reporting structure, budget cycles.
- Finding Key Contacts from the Targeted Accounts / Region & recognize the decision makers to generate Interest among them Via Phone Calls and Emails.
- Networking and Initiating Dialogues with Senior Executives in Corporate (CPO, V. P, Directors Etc. ).
- Prepare and deliver appropriate presentations on our offerings for Sales demo.
- Engage with prospects on an on-going basis for requirement gathering and relationship building throughout the sales cycle.
- Provide strategic inputs for the business based on interactions with prospective customers.
- End to end sales process (From Lead Generation till deal Closure ).
- Selling experience in the IT services/products domain for International Market (especially North America & Western Europe).
Requirements: Experience: 1+ years in:
- Delivering demos and hosting pre-sales calls for US Market preferred.
- Confident & goal-oriented team player with good grip on the English language.
- Powerful verbal, written, presentation, facilitation, communication, relationship building, social networking skills.
- Strategic, analytical and problem solving mindset.
- Ability to work independently and proactively in a dynamic environment.
- Ability to grow and handle more responsibility / accountability.
- Should be comfortable working in flexible shifts timings, as will be handling a Specific Territory in the International Market from Mumbai.
Job description : (International Voice Process-US Region)
- Kindly go through the job description properly.
- It's a Work From Office (Salt lake Sector 5, Kolkata)
Time : 9PM-6AM (night shift) -it's a fixed shift
Workdays : Monday to Friday (only month's last Saturday is working, rest all are off)
Job description :
- Hiring Male Candidates for International Voice Process - Telecalling (Nightshift) IGLOBAL IMPACT ITES PVT. LTD. is hiring male candidates having experience in International Outbound Process for Kolkata location (US Shift).
Job Responsibilities :
- International Calling experience.
- Quick and attentive speaking with the clients.
- Convincing skills/International Sales skills.
- Transfer call to the supervisor after initial explanation.
- Achieving the monthly given targets.
- Customer Interaction
- Maintain fruitful relationships with clients and address their needs effectively.
Skills Required :
- Excellent Communication Skills in English
- Both Graduate/Undergraduate may apply.
- Should have experience in International Voice process & International Sales
- Exceptional Knowledge in Sales
- An enthusiastic and ambitious team player with an eye for detail and commitment
- Good planning and teamwork skills.
- Candidates who have experience in International BPO in outbound process are eligible.
Job Type: Full-time
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- North 24 Parganas, West Bengal: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)
Job Description
We are looking for an ambitious and energetic Team Lead – Business Development (Inside Sales) to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales and marketing strategy.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients in the US Health Care and Media domain.
Requirements
· Responsibilities
· Conduct research to identify new markets and customer needs
· Arrange business meetings with prospective clients
· Promote the company’s products/services addressing or predicting clients’ objectives
· Keep records of sales, revenue, invoices etc.
· Provide trustworthy feedback and after-sales support
· Build long-term relationships with new and existing customers
· Develop entry level staff into valuable Business Development Resources
· Manage a team of lead qualification BDEs or Inside sales representatives
· Proven working experience as a Team Lead – Inside Sales
· Proven sales track record
· Experience in customer support is a plus
· Proficiency in MS Office and CRM software (e.g. Hub Spot)
· Proficiency in English
· Market knowledge
· Communication and negotiation skills
· Ability to build rapport
· Time management and planning skills
· Any Graduate with sales experience of at least 5+ years with team management experience of 2 plus years
Responsibilities:
· Identify strong potential prospects and generate quality leads from designated target geographies.· Using different online research tools to extract the contact information of prospects.
· Handle the initial discussions and collect the strategic information about the prospects through cold calling, e-mailing LinkedIn, and other sources.
· Identify the decision-maker through different channels and ensuring the optimum conversion within a short span of time.
· Understand complex requirements of the prospects and bringing up the projects for the company.
· Continue prospect engagement and account management throughout the sales cycle until closure.
· Independently collaborate with the technical
· team for presentation with prospects.
Skill & Experience Required
· Good written and oral communication without MTI is a must
· Strong research and analytical skills.
· Proficient with international Call Centres with a minimum of 1-2 years of US & Australian IT project acquisition experience.
· Strong interpersonal skills, ability to handle the profiles independently and in a team.
Position Description:
Our sales professionals focus on face to face sales presentations as they provide our clients an
opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business.
This position allows you to build new clients for the organization, build rapport and trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity.
The job encompasses complete P&L responsibility of a Branch comprising of 20-30 people. He shall be responsible to plan, execute and monitor the sales operations with the objective of attaining accelerated growth of new client acquisition in line with the laid down processes. The role will involve recruiting & managing direct sales force in the Branch, increasing the productivity level & overall efficiency of the sales team and ensuring target achievement as per the defined targets.
Job Summary:
- Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, client’s work status and receivables.
- Accurately forecasts weekly, monthly, quarterly and yearly revenue streams.
- Identifying the opportunity & problem areas, preparing the action plan for achieving the key
- sales figures and presenting the Branch Sales reports. Actively driving and ensuring sale target
- achievement, management of sales support function and timely work completion of customers.
- Recruit, develop & ensure Retention of respective team by formulating their development plans, meeting their training needs and communicating with them on a regular basis.
- Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel.
- Drive performance incentive structure and sales promotion schemes.
- Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy.
- To penetrate all targeted accounts and originate sales opportunities for the company’s products and services.
- To set up and deliver sales presentations, product/service demonstrations on daily basis with his/her team.
- To ensure systematic follow-up with the client organizations to take the sales pitch to timebound closure.
- To ensure that all payments are collected as per the company’s payment terms.
- Ensure adherence to sales processes and requirements.
- Conduct performance review for his/her team on regular basis.
The Lead Generation Intern is an entry level position with the responsibility of enabling new business through high-quality leads, prospects, and connections with high revenue potential in International Market.
Responsibilities:-
- You’ll be responsible for generating and nurturing leads for the organization using different marketing channels.
- Generate new leads using cold calling, email marketing, social media, and other relevant marketing channels.
- Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities. Accordingly, take the necessary steps to convert hot leads and nurture warm and cold leads.
- Organize and keep the lead status updated in the CRM software.
- Understand how the sales process works and manage the sales pipeline. Adhere to the process set by the management
- Participate in webinars, in-person events, conferences and network with peers and target audience to identify sales opportunities.
- Understand the pain points faced by the prospects during communication. Identify if they’re looking for specific features.
- Check for competitor products mentioned/used by leads and prospects during communication and the intent behind using them.
Desired Candidate Profile:-
- Interpersonal & Communication Abilities
- Good knowledge of internet searching, profile/data searching
- Strong communication skills are indispensable for Lead Generation Intern
- Computer Literacy
- A street smart candidate
- Must be active on social media platforms (e.g. Linkedin )
- Amazing research skills
- Basic knowledge of Lead Generation tools will be a plus
Rejolut - As a Career Differentiator
- We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.
- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.
- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.
- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and a Sales/Marketing Co-founder, exceptionally well at managing relationships, networking and business collaborations. All three comes with a diverse and unconventional background in thought and technology leadership positions in companies like Samsung, Purplle, Loylty Rewardz.
Benefits :
> Health Insurance
> Work from Home
> Fast growth and more visibility into the company
> Experience to work on the latest technology
> Competitive Learning Environment with supportive co-workers
> Employee friendly HR Policies
> Paid leaves up to certain limits
> Competitive salaries & Bonuses
> Liberal working atmosphere
> Get mentored by the best in the industry
Schedule:
Day Shift
Monday to Friday
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.