
IGLOBAL IMPACT ITES PVT. LTD is hiring Experienced Team Leader
IGLOBAL IMPACT ITES PVT. LTD. is hiring Experienced Team Leaders for Website Sales Process for Kolkata location (Night Shift).
Job description
ROLES AND RESPONSIBILITIES:
Leading a team of Customer Services Associates
Define monthly target for Team and devise a strategy to achieve the goals
Guide the team to achieve the daily, weekly and monthly goals
Proactive in identifying the opportunity areas in the program and work towards solution
Conduct rigorous performance reviews with the advisors in the team, on the target management
Identify opportunity areas, review daily reports like APR, agent Quality scores etc. and provide constructive feedback to the advisors
Listen to calls daily to keep a close track on the advisors call quality
Strong planning skills and abilities to project the months performance with the ongoing trends and do a course correction, if needed to bring back the desired performance
Act as a mentor for the team and lead by example
Acts as a subject matter expert by demonstrating and training team on consultative sales approach
Responsible for all aspects of performance management for the program - setting goals / expectations, observing, coaching, counseling, recognizing and rewarding Ensure proper escalation procedures.
Must be Fluent in English (verbal and written)
Out- bound Sales, International sales experienced.
Soft calling to Business and talking feedback for their web work that we have done before.
Maintain strong-relationship with the clients and customers Send quotations to the customers on the basis of inquiries and telephonic discussions. Follow- up quotations / proposals and try to convert them to customer and achieve sales targets set by the Company.
Responsible for handling customer complaints, and efficient daily operations.
To explain the concept of company s services to clients.
Keep track of developments and price changes that take place in the competitive products.
Responsible for interacting for entire Sales Process.
Responsible for accurate and timely issue of quotations.
Responsible for completion of Order process smoothly.
Evaluating new business opportunities and exploring potential markets by conducting market research to understand gather the market area to get the maximum business and projects.
Ability to work under pressure and meet deadlines.

About IGLOBAL IMPACT ITES PVT. LTD.
About
Similar jobs


Job Overview: We are looking for a highly skilled and experienced Node.js Developer to join our team. The ideal candidate will have over 5 years of experience in developing scalable, high-performance backend applications using Node.js and related technologies. You will work closely with cross-functional teams to design, develop, and deploy robust solutions.
Key Responsibilities:
· Develop, maintain, and optimize server-side applications using VueJs, Node.js and Express.js.
· Design and implement scalable RESTful APIs and GraphQL APIs.
· Work with databases such as MongoDB, PostgreSQL, or MySQL.
· Ensure the security, performance, and responsiveness of applications.
· Collaborate with front-end developers, UX designers, and product managers.
· Implement automated testing and continuous integration.
· Debug and optimize existing code for performance improvements.
· Stay updated with the latest trends and best practices in Node.js development.
Required Skills & Qualifications:
· 5+ years of experience in backend development using Node.js.
· Proficiency in JavaScript & TypeScript.
· Strong knowledge of Express.js, Nest.js, or similar frameworks.
· Experience with microservices architecture and cloud platforms (AWS, Azure, GCP).
· Expertise in database technologies such as MongoDB, PostgreSQL, or MySQL.
· Familiarity with Docker, Kubernetes, and CI/CD pipelines.
· Experience with authentication and security best practices (JWT, OAuth, etc.).
· Strong debugging and performance optimization skills.
· Ability to work in an agile environment and collaborate with cross-functional teams.
Preferred Qualifications:
· Experience with message queues (RabbitMQ, Kafka, etc.).
· Knowledge of DevOps practices and infrastructure as code (Terraform, Ansible).
· Familiarity with front-end technologies such as VueJs or React.
· Contributions to open-source projects or a strong GitHub portfolio.

1. Must have expereince in Php Laravel
2. Good to have Vue.js experience
3. Javascript / Html experience is must have.
4. Good in analytical thinking
BDA and BDE
ROLES
We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.
Job Location: Work from home
Selection process: HR Round followed by group discussion and sales manager round.
Qualification: Any Graduate/Post Graduate
Salary offered: As per industry standards
Working days: 6 days Sunday is off
Shifts:10:00am -7:00pm
Mandatory language: English
Laptop/wi-fi: candidates are to use their own laptops,
Additional Compensation: If applicable, this will be decided on the basis of your designation.
Key Responsibilities:
- Rewrite existing APIs in NodeJS.
- Remodel the APIs into Micro services-based architecture.
- Implement a caching layer wherever possible.
- Optimize the API for high performance and scalability.
- Write unit tests for API Testing.
- Automate the code testing and deployment process.
Skills Required:
- At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
- Excellent hands-on experience using MySQL or any other SQL Database.
- Good knowledge of MongoDB or any other NoSQL Database.
- Good knowledge of Redis, its data types, and their use cases.
- Experience with graph-based databases like GraphQL and Neo4j.
- Experience developing and deploying REST APIs.
- Good knowledge of Unit Testing and available Test Frameworks.
- Good understanding of advanced JS libraries and frameworks.
- Experience with Web sockets, Service Workers, and Web Push Notifications.
- Familiar with NodeJS profiling tools.
- Proficient understanding of code versioning tools such as Git.
- Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
- Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
- Experience building a large scale social or location-based app.



Job Description:
Responsibilities:
· Participate in the entire application lifecycle, focusing on coding and debugging
· Ability to design and document the product features, codes.
· Self-driven and ability to take up ownership of things
· Write clean code to develop functional applications, automation scripts, test cases
· Troubleshoot and debug applications
· Collaborate with developers, cross-functional teams to identify issue, new features and come up with solutions
· Gather and address technical and design requirements
· Provide training and support to internal teams
· Build reusable code and libraries for future use
· Ability to sync with other developers, designers to identify issues, new features and improvements
Requirements and skills:
· Solid understanding of linux development environment and systems
· Expert level knowledge of Python along with frameworks like Django, flask
· Proficient in writing unit test cases using Pytest framework.
· Expert level knowledge of SQL databases like MySQL and PostgreSQL
· Good knowledge of design principles and databases
· Knowledge of front technologies like Typescript, ReactJs
· Knowledge of Caching techniques using Memcached and Redis
· Experience of using queueing service line Kafka
· Solid understanding of microservices architecture
· Knowledge of AWS cloud services
· Expert in serverless technologies like lambda along with API gateway
· Knowledge of Git, Jira, CI/CD pipelines and containerization like docker
· Knowledge of logging and monitoring tools like Grafana or Newrelic
JOB DESCRIPTION
● Understanding of how to build performant, decoupled, testable, and maintainable code
● Sharing knowledge with teammates, and working collaboratively when you need help
● Advocate for improvements to product quality, security, and performance
● Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment. Maintain and advocate for these standards through code review
● Provide constant vision and feedback to the product team during the product development and testing process
● Define epics and granular user stories, as applicable, based on the product
requirements
● Collaborate with QA teams in reviewing test plans for applicability and test coverage
● Participate in scrum ceremonies as the solution owner and assist in sprint planning, estimation, requirement analysis and review, taking a call on trade-offs and conflict resolution
● Prioritize requirements for the sprint and the release collaborating with the offering manager
● Manage and mentor junior developers
Qualification:
● 3+ years of experience in preferably in a tech startup
● Strong foundation in server-side programming languages like Java, Node
(TypeScript), Python
● Professional experience with relational and non-relational databases
(PostgreSQL, MongoDB etc.)
● Solid understanding and experience with REST API and GraphQL API
architecture
● Experience with containerization (Docker etc.) and cloud technologies
● Experience with automation and building CI/CD pipelines
● Demonstrated capacity to clearly and concisely communicate complex
technical, architectural, and/or organizational problems and propose thorough
solutions
● Experience with performance and optimization problems and a demonstrated
ability to both diagnose and prevent these problems
● Comfort working in a highly agile, iterative software development process
Nice to have:
● Excellent verbal and written communication skills
● Product company experience
● Knowledge of Project Management tools like Jira
● Knowledge of Data Science Applications & Statistical Analysis
● Understanding of microservice architecture
● Knowledge of Infrastructure as Code tools like Terraform
A project manager is accountable for initiating, planning and allocating resources, preparing
budgets, monitoring progress, managing changes and keeping stakeholders informed throughout
the project lifecycle. Project Manager in DarwinBox operates within the defined Implementation
framework of achieving the company's goals and vision.
Responsibilities:
Contribute to managing end-to-end implementation project life cycle, driving optimization
of operating models
Determine Project Scope, Objectives and Dependencies
Develop and manage a detailed project schedule, work plan and key milestones
Determine and Define Project Resource Allocations
Manage Risks, Issues, Assumptions and Dependencies on Project by assigning
appropriate ownership and escalations
Capture project health metrics, maintaining a central repository for all projects and
project information that provide insights into processes and frameworks that work
Establish and execute Project Governances viz., Steerco Meetings, Weekly Cadences and
Track Action Items to closure
Conduct governance calls for ongoing projects and ensuring project commitments are
being met by Darwinbox’s implementation team as well as the Client’s implementation
team
Develop and manage a detailed project schedule and work plan
Collaborate with Client on requirement changes and initiate change management
process
Identify, document and update the project scope for changes
Initiate appropriate review and approvals on the changes
Evaluate and analyze the impact of changes and communicate with stakeholders
Seek approvals and commitments on the scope, cost and schedule
Ensure SOP adherence, time-logging, effectively making use/ driving adoption of Project
Management tools and methodologies
Review/prepare Project Plans for implementation projects and monitor resource
allocation
Identify Stakeholder Communication Requirements on project performance metrics
Collaborate with Product Teams on Product enhancements
Document impact and prioritize changes to Product Backlog and timelines
Stakeholder Reporting - Preparing status reports, highlighting risks to the project
timelines, proactively escalating potential red flags, and recommending mitigation
solutions
Track Project Closure / Handover activities to downstream teams.
Requirements:
B. Tech or an equivalent degree
MBA or an equivalent degree is preferred but not mandatory
Excellent written and verbal communication skills
Ability to work under pressure and adaptable to change
Excellent time management and problem-solving skills
Proficiency in MS Office tools
6-8 years of prior experience in a project management role is preferred
Any experience in MS SharePoint, MS Power Automate, Excel Macros, Project
Management Tools like JIRA, Zoho Projects is an added advantage
Any Project Management (PMP/ Prince2/Agile CSM) or Agile certification is mandatory


- Firm grasp of the JavaScript (and TypeScript ) language and its nuances
- Knowledge of (functional or object-oriented) programming
- Ability to write well-documented, clean Javascript code
- Rock solid at working with third-party dependencies and debugging dependency conflicts
- Familiarity with native build tools.
- Understanding of REST APIs, the document request model, and offline storage
- Experience with automated testing suites.


