IGLOBAL IMPACT ITES PVT. LTD is hiring Experienced Team Leader
IGLOBAL IMPACT ITES PVT. LTD. is hiring Experienced Team Leaders for Website Sales Process for Kolkata location (Night Shift).
Job description
ROLES AND RESPONSIBILITIES:
Leading a team of Customer Services Associates
Define monthly target for Team and devise a strategy to achieve the goals
Guide the team to achieve the daily, weekly and monthly goals
Proactive in identifying the opportunity areas in the program and work towards solution
Conduct rigorous performance reviews with the advisors in the team, on the target management
Identify opportunity areas, review daily reports like APR, agent Quality scores etc. and provide constructive feedback to the advisors
Listen to calls daily to keep a close track on the advisors call quality
Strong planning skills and abilities to project the months performance with the ongoing trends and do a course correction, if needed to bring back the desired performance
Act as a mentor for the team and lead by example
Acts as a subject matter expert by demonstrating and training team on consultative sales approach
Responsible for all aspects of performance management for the program - setting goals / expectations, observing, coaching, counseling, recognizing and rewarding Ensure proper escalation procedures.
Must be Fluent in English (verbal and written)
Out- bound Sales, International sales experienced.
Soft calling to Business and talking feedback for their web work that we have done before.
Maintain strong-relationship with the clients and customers Send quotations to the customers on the basis of inquiries and telephonic discussions. Follow- up quotations / proposals and try to convert them to customer and achieve sales targets set by the Company.
Responsible for handling customer complaints, and efficient daily operations.
To explain the concept of company s services to clients.
Keep track of developments and price changes that take place in the competitive products.
Responsible for interacting for entire Sales Process.
Responsible for accurate and timely issue of quotations.
Responsible for completion of Order process smoothly.
Evaluating new business opportunities and exploring potential markets by conducting market research to understand gather the market area to get the maximum business and projects.
Ability to work under pressure and meet deadlines.
Subodh Popalwar
Software Engineer, Memorres
About IGLOBAL IMPACT ITES PVT. LTD.
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Conduct outbound calls to potential clients based in the United States,
promoting our IT services and generating leads.
Build and maintain strong relationships with prospects to understand their
business needs and present appropriate solutions.
Achieve monthly targets.
Develop a deep understanding of our IT services and effectively
communicate their value to potential clients.
Stay up-to-date with industry trends and competitive landscape to effectively
position our services in the market.
Collaborate with the sales team to identify cross-selling and upselling
opportunities.
Maintain accurate and up-to-date records of all sales activities in the CRM
system.
Participate in regular sales meetings and provide insights and feedback on
market trends.
We are actively hiring freshers with good English communication skills and a willingness to create a career in IT sales
Job Title: IT Sales Lead Gen
Experience: Fresher (with excellent communication) , both written / verbal
Location: Noida Sec 63 (WFO)
Qualifications: BA(Eng. Hons.)/BBA/MBA
Roles & Responsibilities:
Understanding and knowledge of trending and new technologies for web and mobile.
Will learn to generate international IT leads
Will learn to Identify sales opportunities and create a healthy sales funnel.
A candidate should have excellent communication skills and written skills.
The candidate must be familiar with technologies.
Will learn to acquire leads by client interaction and bidding.
Should be able to get Brainstorming new ideas to increase sales.
Having good communication, proven presentation, negotiation, and interpersonal skills.
Researching prospects and generating leads.
Participating in sales team meetings.
Job Description
As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the US. You will be responsible for handling inbound sales calls, building relationships, and booking flight tickets.
Job Requirements
Proven 1-year experience in sales, preferably in an international outbound calling/ Sales environment.
Benefits
- Paid Training
- IATA Certificate
- Cab Facility
- Incentives
Sales Development Representative
Responsibilities
- You will be the first point of contact for all incoming product inquiries.
- Communicating with customers, making calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Proven multitasking skills with the ability to handle multiple mediums of communication simultaneously including phone, email, and chat while working in a fast-paced environment.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Scheduling a maximum number of qualified demos.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
Requirements
- 2-5 years of a Sales Development Representative, Sales Account Executive with a SAAS organization or similar role working for an International Market.
- Hands-on experience with multiple sales prospecting techniques like Inbound calling, emailing, and social outreach (LinkedIn and Other professional platforms)
- Track record of achieving sales quotas
- Experience working with CRM (HubSpot).
- Fair understanding of sales performance metrics
- Excellent communication and negotiation skills
- Ability to deliver engaging conversations and presentations
- Qualifying leads from marketing campaigns as sales opportunities
- Presenting the company to potential prospects
· Promote/Sell various IT training/certifications to the working professionals/students.
· Intensely following up with the prospects clients/students and closing the sales within the sales cycle.
· Generate new leads, create sales pipeline and following with the closure.
· Obtaining client information Counsel Professional for trainings/certifications.
· Reaching out professionals/clients by making outbound calls, emails and if also face to face meetings/counseling if required.
· Selling Advertising Different s in the different geographies like India, U.S, Canada, Singapore, Malaysia, Middle East and few European boundaries
· Negotiating and closing the deals.
· Diligently communicating, aggressive follow up and priming the lead through different channels.
Description
- Dynamic Professional in Leading & Driving the Telecalling Team, setting up Revenue Targets in line with Organisational Goals.
- Motivating & Mentoring team to achieve & Exceed Individual & Team Targets.
- Ability to forge alliances quickly.
- Provide team with a vision and objectives and manage key performance indicators.
- Set the monthly, weekly, daily Targets for the team and ensure that the targets are achieved.
Requirements
- MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.
- 3 - 6 years of Business to Consumer (B2C) tele-sales experience is preferable.
- Awareness of the subjects taught from classes 5 to 12 across various boards/curriculum globally.
- Sound knowledge and understanding of the challenges students face in schools/coaching classes.
Benefits
- Weekly incentives: Opportunity to earn incentives on a weekly basis.
- Perks and bonuses: Contests, parties, trips and much more!
- Medical Insurance: We provide medical insurance to all our employees.
- Custodian of a bright future: Create the right educational path for students.Help them overcome their obstacles to learning by using Toppr.
- As the business grows, you grow: We want Toppr to be built from within. We look at you as someone with the potential to become a future sales leader.
- Learn from the best: Learn from leaders whose teams have brought over 25x growth over the last 2 years.
If you are passionate about the internet space, possess exceptional attention to detail, are an expert communicator, and above all, have a risk-taking attitude, then this highly visible role is for you!
What you will do:
- Researching and prospecting potential clients
- Using all channels to connect and generate leads
- Giving impactful product demo and generating business
- Managing all prospects and building pipeline for new business accounts
- Actively maintaining and expanding client outreach in the market
- Mentoring and leading other junior sales associates
What you need to have:
- 2+ years of experience selling
- Experience in tech sales is a huge plus
- Minimum 1 yr experience working in international market (US, EU, MEA, APAC)
- Exposure of handling client relationship in any form
- Aptitude for sales and hunger for success
- Excellent communication and negotiation skills
- Strong analytical, problem-solving ability
- Efficient time management and a never give-up attitude
Candidate is expected to do:-
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Research accounts, identify key players and generate interest.
- Maintain and expand your database of prospects within your assigned territory
- Team with channel partners to build pipeline and close deals.
Requirements:-
- Min graduation but we prefer people with MBA (marketing)
- folks with titles – Inside sales in software / Business development
- Need to have a sale quota
- Proven inside sales experience.
- Track record of over-achieving quota.
- Strong phone presence and experience dialing dozens of calls per day.
- Proficient with corporate productivity and web presentation tools.
- Excellent verbal and written communications skills.
- Strong listening and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Shift Timing : US 6:30 pm to 3:30 pm
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres