Job Description
AVP-Professional Services APAC & EMEA
Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.
The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.
Key Responsibilities
- Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
- Own the APAC and EMEA services forecast and pipeline
- Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
- Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
- Ensure customers are taken live within the promised timeframe
- Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
- Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
- Work closely with the product development team to share client feedback and for post-implementation reviews
- Track key metrics and KPIs related to implementation success
- Identify implementation areas that can be automated and work with the product or customer success teams to automate them
- Up-sell / cross-sell Acqueon’ product or services wherever applicable
Key Capabilities
- A bachelor’s or master’s degree in engineering or technology
- 12+ years of mandatory experience in Implementation world class products
- Ability to manage multiple clients and projects/tasks simultaneously
- Proven experience managing pipelines and operational forecasts
- Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
- Exception problem solving and solutions skills
- Customer success-oriented attitude
- Excellent written and oral English skills
- Understanding of how cloud-based applications are delivered and consumed
- Understand of unique features and challenges of SaaS applications
- Exceptional critical thinking skills is a plus
- Flexibility to travel is required
- Timely execution-oriented professionals will be preferred
- Focus on quality and attitude to excel will be a big plus
- He/She should have experience in contact center domain
Location
Bangalore
About Acqueon
Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.
Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com
Shubham Vishwakarma
Full Stack Developer - Averlon
About Acqueon Technology
About
Company social profiles
Similar jobs
We are looking "Tele Marketer" for Reputed Client @ Coimbatore Permanent Role
Experience: 0-3 Yrs
Preference:
a. Fluency in English, Tamil and Hindi should be excellent.
b. Should be good in cold calling
Interview Rounds:
1. Online Assessment
2. Face-to-Face Interview in Coimbatore
Store Keeper
• Required: HSC/Diploma/BBA or Certificate in Logistics, Warehousing, or Inventory Management
• Experience: 2-3 years
AngularJS (1.x)
NodeJS (Node.js)
React.js
CodeIgniterJob Description
About the company
Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand. We are already serving 11000 pin codes (57% of India) | Website: www.anaxee.com
Check out our company pitch (6 min video) to understand the goal-https://www.youtube.com/watch?v=7QnyJsKedz8
Job Role
As a software developer, you’ll be the brain behind crafting, developing, testing, going live and maintaining the system. You are passionate about understanding the business context for features built to drive better customer experience and adoption.
Job Location: Indore | Full Time | Experience: 2.5 yrs & above | Salary ∝ Expertise | Rs.5L ~ Rs.12L |
Responsibilities:
- Familiar with the software development life cycle (SDLC) from analysis to deployment.
- Comply with coding standards and technical design.
- Believes in a systematic approach to developing the system through clear documentation (flowcharts, layouts, &, etc) of functionality, address every use case through creative solutions.
- Adapts structured coding styles for easy review, testing, and maintainability of the code.
- Integrate the developed functionality and/or component into a fully functional system.
- Ensure unit and integration level verification plan are in place and adheres to a great quality of code at all time.
- Active participate in troubleshooting, debugging and updating current live system.
- Verify user feedback in making system more stable and easy.
- Work closely with the Product manager, designers, and other peer developers.
- Preparing technical training documents for onboarding new engineers.
Requirements
- Bachelor’s degree in computer science or equivalent practical experience.
- 2+ years of experience as a Software Engineer or Software Developer or in a relevant role.
- Smart Hands-on coder who can independently architect solutions and mentor team members.
- Solid experience in PHP, Node, Mongo, and MySQL
- Should have good Web service and Web application fundamentals
- Understanding of OOPS concepts, Persistence, Threading.
- Should have worked with HTML/ CSS/ Jquery/ Js / API.
- Knowledgeable in data structures and algorithms.
- Experience with open-source projects.
- Experience in designing interactive applications.
- A background in Engineering with sound oral and written communication skills.
- Prior experience with AWS, Azure, Google or OpenStack will be a plus.
- Hands-on a google cloud platform and Experience in Suite CRM is an added advantage.
Your application should include
- Details about applications you have previously worked on
- A GitHub or stack overflow profile if you have one.
What we offer
- Competitive salary, Startup Flexibility
- Great working atmosphere in a comfortable office.
- And an opportunity to get associated with a fast-growing VC funded startup.
Java
Spring BootCompany is a direct to consumer brand in affordable fast fashion space using full stack model to solve for high quality at affordable prices. We leverage in-house manufacturing coupled with strong usage of technology to drive efficiency. Rapidbox is funded by Top-Tier VC firms and
prominent angel investors.
Must Have Skills (Working Experience Needed):
Preferably a Graduate/Postgraduate from a Tier 1/2 college/university.
Core Java
Hibernate and any relational database – MySQL, Postgres, Oracle.
Redis Caching
Spring
Maven, Git
Ability to thrive in a dynamic environment with changing priorities
Spring
Experience with OO design, design patterns & deep understanding of JVM internals
(multithreading, garbage collection etc.)
Problem solver
Search solutions like ES, Solr
NoSQL data store like Cassandra/Mongo
Kafka
Microservices Architecture, Web services, API development, Enterprise integration
Experience on scalable and distributed systems
Good to have:
Distributed Cache
Performance testing tools - Jmeter, Locust, Gatling
Ecommerce background
Kubernetes
DockerResponsibilities:
- Design, implement, and maintain cloud infrastructure solutions on Microsoft Azure, with a focus on scalability, security, and cost optimization.
- Collaborate with development teams to streamline the deployment process, ensuring smooth and efficient delivery of software applications.
- Develop and maintain CI/CD pipelines using tools like Azure DevOps, Jenkins, or GitLab CI to automate build, test, and deployment processes.
- Utilize infrastructure-as-code (IaC) principles to create and manage infrastructure deployments using Terraform, ARM templates, or similar tools.
- Manage and monitor containerized applications using Azure Kubernetes Service (AKS) or other container orchestration platforms.
- Implement and maintain monitoring, logging, and alerting solutions for cloud-based infrastructure and applications.
- Troubleshoot and resolve infrastructure and deployment issues, working closely with development and operations teams.
- Ensure high availability, performance, and security of cloud infrastructure and applications.
- Stay up-to-date with the latest industry trends and best practices in cloud infrastructure, DevOps, and automation.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
- Minimum of four years of proven experience working as a DevOps Engineer or similar role, with a focus on cloud infrastructure and deployment automation.
- Strong expertise in Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure App Service, Azure Storage, Azure Networking, Azure Security, and Azure Monitor.
- Proficiency in infrastructure-as-code (IaC) tools such as Terraform or ARM templates.
- Hands-on experience with containerization and orchestration platforms, preferably Azure Kubernetes Service (AKS) or Docker Swarm.
- Solid understanding of CI/CD principles and experience with relevant tools such as Azure DevOps, Jenkins, or GitLab CI.
- Experience with scripting languages like PowerShell, Bash, or Python for automation tasks.
- Strong problem-solving and troubleshooting skills with a proactive and analytical mindset.
- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
- Azure certifications (e.g., Azure Administrator, Azure DevOps Engineer, Azure Solutions Architect) are a plus.
This role will drive operations on focused contractual agreements while working with a team of highly motivated, technical individuals who work in a collegial, collaborative work environment. Your key role is leading and coordinating a multisite VMWare operation ensuring systems and resources remain operational. In addition, you would contribute to the analysis and formulation of strategic performance direction across all areas of responsibility.
Primary Responsibilities
- Support the full system engineering life-cycle of VMware infrastructure: requirements analysis, design, development, integration, testing and implementation
- Manage and maintain multiple vCenter, vSphere, ESXi systems to include VSAN clusters
- Ensure security patching and system hardening are maintained to meet integrity and availability requirements
- Maintain system resource optimization based on analysis of hosted systems
- Draft and review information security policies, standards, and procedures.
- Complete risk and vulnerability assessment at the network, system, and application level.
- Complete regular situational awareness reports and daily monitoring
Desired Certifications / Training:
- VMware VCP or higher
- System Admin / Data Center Admin Training
EDUCATION & EXPERIENCE:
- Requires BE
- 1.5 + – 7 years of prior relevant experience
Target Closure of Hiring
- 12th Dec 2022
Pay Range:
- 4 L to 16 L INR
Remotework
- No
Night Shift
- as per Shift on Roaster
Location
- Mumbai
Leadership- Setting sales goals and developing sales strategies.
- Researching prospects and generating leads.
- Contacting potential and existing customers on the phone, by email, and in person.
- Handling customer questions, inquiries, and complaints.
- Preparing and sending quotes and proposals.
- Managing the sales process through specific software programs.
- Building and maintaining a CRM database.
- Meeting daily, weekly, and monthly sales targets.
- Participating in sales team meetings.
Experience: 2 to 4 years
Requirements:
- Technical background or qualification is preferred but not mandatory.
- Excellent command of the English language.
- Sales exposure to B2B software products / SaaS products is a must.
- Understanding of technology, specifically in Analytics space.
- Ability to interact with prospects, break ice and pitch product.
- Cold call to prospects, make cold visits.
- Prior experience in social media marketing is a plus.
- Track record of getting things done, within a fast-paced and changing environment, yet comfortable dealing with ambiguity and a changing environment
- Self-starter able to work on his own initiative with minimal supervision, works well with the team and motivates them as well.
- Based on geography, need to work the shifts.
Responsibilities and Duties:
- Researching organizations to identify new contacts and leads by geography, segment etc.
- Running customized mail campaigns to the leads, run follow-ups.
- Cold call to prospects, make cold visits.
- Working on targets, building the pipeline, and consistently meeting the targets.
- Work closely with marketing and content team to develop marketing campaigns to generate leads and increase reach on social media.
- Conduct interactions with prospects, identify and qualify prospects.
- Identify and evaluate emerging trends key trends in the analytics space and be aware of competitor products and offerings.
Java▪ Experience in developing internet web applications using Java/J2EE technologies.
▪ Experience in different modules of Spring framework like Dependency Injection (IoC), Spring MVC, Spring ORM along with JPA.
▪ Experience in Java Version 7.0+. Good experience with JMS, Spring & Hibernate.
▪ Experience in identifying database solutions for a given problem, preferably MySQL (good to have)
We strongly believe in: Innovation, Perseverance, Compassion, Value Creation & Ownership
PythonAbout the Role
Dremio’s SREs ensure that our internal and externally visible services have reliability and uptime appropriate to users' needs and a fast rate of improvement. You will be joining a newly formed team that will spearhead our efforts to launch a cloud service. This is an opportunity to join a very fast growth startup and help build a cloud service from the ground up.
Responsibilities and Ownership
- Ability to debug and optimize code and automate routine tasks.
- Evangelize and advocate for reliability practices across our organization.
- Collaborate with other Engineering teams to support services before they go live through activities such as system design consulting, developing software platforms and frameworks, monitoring/alerting, capacity planning and launch reviews.
- Analyze and optimize our core product by developing and implementing reliability and performance practices.
- Scale systems sustainably through automation and evolve systems by pushing for changes that improve reliability and velocity.
- Be on-call for services that the SRE team owns.
- Practice sustainable incident response and blameless postmortems.
Qualifications
- 6+ years of relevant experience in the following areas: SRE, DevOps, Cloud Operations, Systems Engineering, or Software Engineering.
- Excellent command of cloud services on AWS/GCP/Azure, Kubernetes and CI/CD pipelines.
- Have moderate-advanced experience in Java, C, C++, Python, Go or other object-oriented programming languages.
- You are Interested in designing, analyzing and troubleshooting large-scale distributed systems.
- You have a systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
- You have a great ability to debug and optimize code and automate routine tasks.
- You have a solid background in software development and architecting resilient and reliable applications.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon