Cutshort logo
Acqueon Technology logo
AVP - Professional Services
AVP - Professional Services
Acqueon Technology's logo

AVP - Professional Services

Basavaraj C's profile picture
Posted by Basavaraj C
15 - 25 yrs
₹30L - ₹70L / yr
Bengaluru (Bangalore)
Skills
Professional services
Project Management
Delivery Management
Project delivery
Service delivery
Product support
Implementation
Strategic thinking
Strategic service management

Job Description

 

AVP-Professional Services APAC & EMEA

 

Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.

The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.

 

Key Responsibilities

  • Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
  • Own the APAC and EMEA services forecast and pipeline
  • Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
  • Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
  • Ensure customers are taken live within the promised timeframe
  • Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
  • Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
  • Work closely with the product development team to share client feedback and for post-implementation reviews
  • Track key metrics and KPIs related to implementation success
  • Identify implementation areas that can be automated and work with the product or customer success teams to automate them
  • Up-sell / cross-sell Acqueon’ product or services wherever applicable

Key Capabilities

  • A bachelor’s or master’s degree in engineering or technology
  • 12+ years of mandatory experience in Implementation world class products
  • Ability to manage multiple clients and projects/tasks simultaneously
  • Proven experience managing pipelines and operational forecasts
  • Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
  • Exception problem solving and solutions skills
  • Customer success-oriented attitude
  • Excellent written and oral English skills
  • Understanding of how cloud-based applications are delivered and consumed
  • Understand of unique features and challenges of SaaS applications
  • Exceptional critical thinking skills is a plus
  • Flexibility to travel is required
  • Timely execution-oriented professionals will be preferred
  • Focus on quality and attitude to excel will be a big plus
  • He/She should have experience in contact center domain

Location

Bangalore

 

 

About Acqueon

Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.

 

Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

 

For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Acqueon Technology

Founded :
2005
Type :
Product
Size :
100-500
Stage :
Profitable

About

Acqueon offers omnichannel campaign management software for sales, service, and collections. Acqueon uses Predictive Dialing and AI to optimize outreach.
Read more

Connect with the team

Profile picture
Basavaraj C
Profile picture
Rishav Rahul
Profile picture
Priya Palani

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Pune
1 - 4 yrs
₹15000L - ₹450000L / yr
skill iconData Science
skill iconMachine Learning (ML)
Natural Language Processing (NLP)
Computer Vision
recommendation algorithm

Role Description

This is a full-time on-site role for a Data Science Trainer at Technobrilliant Learning Solutions in Pune. The Data Science Trainer will be responsible for conducting science education classes, teaching physics and mathematics concepts, creating lesson plans, and delivering high-quality education to students.


Qualifications


  • Qualified Teacher with expertise in lesson planning
  • Strong communication and presentation skills
  • Ability to engage and motivate students
  • Bachelor's or Master's degree in a relevant field (e.g., Data Science, Computer Science)
  • Experience in data science or related industry is a plus


Read more
Nexevo Technologies
at Nexevo Technologies
1 recruiter
DN Abhi
Posted by DN Abhi
Bengaluru (Bangalore)
1 - 3 yrs
₹2.5L - ₹3L / yr
Wireframing
  • Conduct competitive analyses of other websites that operate in the same space
  • Prepare customer analyses based on our target demographic and initial transactions
  • Participate in creating a content development strategy
  • Coordinate with UI design team on issues like navigation, page routing, product page design and more
  • Track usability goals and prepare reports for senior management
  • Develop mockups for our development and design team
  • Conduct usability tests on each independent type of page on the website and create a report showcasing your findings
Read more
Genius Placement Service
Muskan Keshvani
Posted by Muskan Keshvani
Ahmedabad
1 - 3 yrs
₹2L - ₹3L / yr
Communication Skills
Human Resources (HR)
Management Information System (MIS)
Microsoft Excel
Typing

Responsibilities

  • The employee will be Spocsperson for all back office activities for one of our client
  • Responding to queries via mail and inbound calls.
  • Generating bulk offer letters and salary slips and sending them on mail
  • Documentation , updating of details and onboarding of received data in master file.
  • Verification of bank details.
  • Sharing and maintaining database of Esic and PF to employees.
  • Updating Nominee details and family details of employees
  • Any other back office and data maintenance activities as required in future.
  • Payroll Data Sheet Maintenance where verifying the attendance and salary details including its ESIC , PT , PF Calculation etc.

 

 

Key Skills Required

  • Excellent hands on practice on working on Ms Excel
  • Excellent knowledge of Pivot Table , Vlookup , Conditional formatting etc and shortcut key formulas
  • 30 -40 wpm per minute typing skills are mandatory
  • 1 -2+ years’ experience as database management or MIS Executive
  • Candidates who have experience in customer service while maintaining database and working on excel will be preferred
  • Satisfactory communication skills in English to respond queries on mails.
  • Person who is dedicated towards his work and understand his duties

Job Location – Paldi , Ahmedabad

 

Salary – 15000-20000

Read more
Reunion
at Reunion
1 recruiter
Kshitij Gupta
Posted by Kshitij Gupta
Mumbai
2 - 3 yrs
₹15L - ₹15L / yr
skill iconPython
skill iconDjango
skill iconFlask
Google Cloud Platform (GCP)
skill iconAmazon Web Services (AWS)
+3 more

Role Description

  • We are looking to add a Software Engineer to contribute to the development, upgradation and management of our back end services for our website / PWA / app / chatbot / internal tools.
  • You will be part of a lean team with a very steep learning / growth opportunity while working on and exploring some of the cutting edge technologies
  • This is a full-time role in Mumbai with flexible working hours (including WFH)
  • You will be working closely with the founder and be involved in strategic decisions such as back end architecture, tech stack selection, hiring, etc.
  • We have multiple products in the pipeline and we need a strong team player who can contribute shoulder-to-shoulder with the existing team in the software development process.
  • CTC offered: upto Rs. 22 Lakhs


What are we looking for in the candidate?

  • Must have qualities: logical & independent thinker; problem solver; result oriented; takes ownership; ability to work indepenently with end-to-end output delivery; ability to structure the code (to avoid rework in future)
  • Experience in writing production quality code in NodeJS, Python, Java, or Ruby on Rails
  • Hands on experience in design web application using ExpressJS, Koa, Django
  • Experience in designing and developing REST API. Familiarity with GraphQL is a plus.
  • Proficient in dealing with SQL and NoSQL databases like MySQL, PostgreSQL MongoDB, Elasticsearch.
  • Experience with in-memory databases like Redis or MemCache; webserver like Apache, Nginx.
  • Experience in stress testing and unit testing and familiarity with testing platforms is a plus
  • Proven experience in implementing user authentication and authorization in distributed systems.
  • Capability to integrate multiple data sources and databases into one system.
  • Experience in designing and developing scalable system.
  • Working experience with one of the cloud services like GCP, AWS , Digital Ocean, Azure, etc.
  • Knowledge of low-code / no-code tools to expedite production is a plus
  • Engineering degree; Computer Science preferably + minimum 2 years of work experience as a Back End Engineer (NOTE: Please do not apply if you do not meet this criteria)
  • Clear communication, strong inter-personal skills


What can you expect to gain from the role?

  • Experience of a lifetime by disrupting the antiquated tech of Real Estate
  • Steep learning curve with opportunity to
  • Opportunity to generate immense wealth for yourselves from the equity allocation
  • A good cash salary
  • Standard perks (health insurance, medical benefits etc.)

Hiring Process

  1. CV screening
  2. Coding Test
  3. Technical Interview
Read more
Nighbro
at Nighbro
1 recruiter
Arun Kumar
Posted by Arun Kumar
Chennai
1 - 5 yrs
₹1.8L - ₹2L / yr
Telesales
Communication Skills
Sales
Inside Sales
Lead Generation
• Set sales goals and develop sales strategies
• Research prospects and generate leads
• Contact potential and existing customers by phone, email, etc
• Handle customer questions, inquiries, and complaints
• Meet daily, weekly, and monthly sales targets

Requirements
• Excellent customer service and sales skills
• Strong verbal communication and customer convincing skills
• Excellent calling and presentation skills
• Strong negotiation and problem-solving skills
Read more
The most trusted platform for resolving Insurance complaints
The most trusted platform for resolving Insurance complaints
Agency job
via Jobdost by Ankitha Vyas
Gurugram, Noida
2 - 5 yrs
₹6L - ₹12L / yr
MEAN stack
MERN Stack
skill iconAngularJS (1.x)
skill iconReact.js
skill iconAngular (2+)
+8 more
Job Description - Mean Stack Developer(2-5 years)

BSc degree in Computer Science or similar relevant field with in depth knowledge of MEAN stack.
Building interactive consumer data from multiple systems and RESTfully abstract to the UI through a Node.js backend
Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant and efficient systems
Previous working experience as a MEAN Stack Developer for at least 2 years
Experience implementing applications using Angular or React
Experience creating front end applications using HTML5, Angular
Hands on experience with JavaScript Development on both client and server-side
Experience with modern frameworks and design patterns

Knowledge of the following will be considered as an advantage:
Consumer Web Development Experience for High-Traffic, Public Facing web applications
Experience with cloud technologies also a plus
Creating secure RESTful-based web services in XML and JSON, Javascript, JQuery
Version control (SVN, Git).
Read more
Jumio
at Jumio
1 recruiter
Agency job
via Anzy Careers by Nischay Gowda
Remote, Bengaluru (Bangalore)
8 - 18 yrs
₹50L - ₹90L / yr
skill iconJava
HLD
skill iconAmazon Web Services (AWS)
Microservices

Responsibilities

  • Design and implement features spanning across systems in a manner that satisfies requirements of performance, scale, security and robustness
  • Contribute to improvement of technology and execution processes in the company
  • Collaborate in setting technology standards with technology leaders across the company
  • Serve as a knowledge center on current and emerging technologies, and help train others when required
  • Foster a strong technical culture by mentoring other engineers
  • Keep up to date with the latest technologies, evaluate new tools

Relevant Experience and Qualifications 

  • Demonstrated expertise in system-level design of large scale distributed systems on the Java stack, and experience with web services and service oriented architectures
  • Solid experience with Spring (Core/Boot/Security/MVC/Data)
  • Have 8 - 12  years of professional experience in software development.
  • Extensive experience with modern open source systems including relational / non relational data stores and bigdata processing
  • Experience with AWS stack, at least the common datastores and services 
  • Experience with containerization technologies and concepts including Docker
  • Basic knowledge about security concepts and secure coding
  • Excellent analytical, conceptual and communication skills in spoken and written English.
  • Experience leading projects developed across continents.

Great to have Experience and Qualifications 

  • Knowledge of machine learning concepts, and some hands-on experience implementing machine learnt models
  • Experience with infrastructure design for cloud based apps, especially AWS.
  • Past experience with information and data security standards (PCI-DSS, ISO27000) very nice to have.

Read more
PowerSchool India
at PowerSchool India
4 recruiters
Guru Morasa
Posted by Guru Morasa
Bengaluru (Bangalore)
4 - 7 yrs
₹10L - ₹20L / yr
MEAN stack
skill iconNodeJS (Node.js)
skill iconExpress
skill iconMongoDB
Angular

Overview

This position, under the general direction of the Lead and/or Manager, Software Engineering, will be responsible for technical and development support for our award-winning K-12 software. This role will implement, code, build, and test new features, maintain existing features, and develop new plugins/accelerators that will enhance the functionality of our existing product. Additionally, this position will gather and refine requirements, develop designs, implement, test and document solutions to produce the highest quality product and customer satisfaction.

Responsibilities

Essential duties and responsibilities include the following.

 

  • Develop modules and functionalities in front end using Angular, Typescript framework.
  • Development of plugins using Node.js(Express.js).

Configuring and Working with MongoDB.

Working on Reusable libraries, Packaging in Nodejs.

Experience in Jira, Development lifecycle, handling and completing tasks assigned in Jira.

Qualifications

To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

  • 4+ years’ experience in software engineer role
  • Bachelor’s degree in Computer Science or Information Technologies required or equivalent experience
  • Knowledge of current web client technologies including demonstrable proficiency with Javascript, Angular 6,7,8, NodeJs, ExpressJs, Typescript, MongoDB, Graph QL, Bootstrap, HTML5, Css3, Json, Ajax, Scss, SASS, JQuery, GIT Lab
  • Proficient in SQL, Oracle experience a plus

 

  • Ability to architect, test, develop, implement and troubleshoot Front End applications
  • Strong written and verbal communication skills
  • •Strong ability to handle a heavy workload with multiple projects and frequent interruptions
  • Strong ability to work in a changing, dynamic environment
Read more
Artelus
at Artelus
1 recruiter
Bindu Varma
Posted by Bindu Varma
Bengaluru (Bangalore)
3 - 6 yrs
₹3L - ₹10L / yr
skill iconAndroid Development
skill iconJava
skill iconAndroid Testing
SDK Knowledge
skill iconJavascript
+2 more
Description We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our applications on the mobile platform. Android programming works closely with other app development and technical teams. Job Profile: The Android Developer provides clear, pragmatic solutions for integrating Artelus’ web based products onto the mobile platform. The Android Developer must work closely with various teams on the creation and implementation of android based mobile apps. To accomplish this, he/she must be able articulate and illustrate solutions to these challenges. The ability to prototype and implement proposals combined with industry practices and focus group research is also critical to the success of this role and a reasonably high level of HTML and CSS expertise is also required. The Android Developer reports to the Product Manager. Responsibilities • Design and build advanced applications for the Android platform • Collaborate with cross-functional teams to define, design, and ship new features • Work with outside data sources and APIs • Unit-test code for robustness, including edge cases, usability, and general reliability • Work on bug fixing and improving application performance • Continuously discover, evaluate, and implement new technologies to maximize development efficiency Requirements • Bachelors/Master’s degree in Computer Science, Engineering or a related subject • Proven software development experience and Android skills development • Proven working experience in Android app development and • Have published at least one original Android app • Experience with Android SDK • Experience working with remote data via REST and JSON • Experience with third-party libraries and APIs • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies • Solid understanding of the full mobile development life cycle. Job Type: Full time, permanent Job Location: Bangalore Who are we? Artificial Learning Systems India Pvt. Ltd.is a 2 year old company, working in the Deep Learning space to solve healthcare problems The company seeks to make products, which would complement the knowledge and assist clinicians in making faster and more accurate diagnoses. Our team comprises a group of dedicated scientists trying to make the world a healthier place using the latest advances in computer science and machine learning and applying it to the field of medicine and healthcare. Why work with Artelus? We are working on exciting new scientific developments in the frontiers of healthcare, and working with us will get you solid education whatever your level of experience. This is a very exciting opportunity for a young enthusiast and we look forward to working with you to help you to develop your skills in our R&D center. What does working with ARTELUS mean to you? • Working in a high energy and challenging environment • Work with International clients • Work in cutting edge technologies • Be a part of an exciting path breaking project • Great environment to work in
Read more
Rits Software
Rituraj S
Posted by Rituraj S
Mumbai
1 - 2 yrs
₹1L - ₹2L / yr
Graphic Designing
skill iconHTML/CSS
User Experience (UX) Design
Adobe Photoshop
CorelDRAW
+2 more
We are looking for a young Creative Graphic designer with up-to-date knowledge to interpret our clients needs and design solutions with high visual impact. You will work on a variety of products, including websites, apps, marketing material, online promotions, product packaging, exhibitions, corporate identity etc. Rits Software is a proprietorship firm based in Mumbai and we have been serving clients from different parts of the world with their technology requirements. The primary services that we focus on are as below: Web Development, Web portals. Mobile Application Development - Android & iOS Software Development - Custom Development as per client requirements Our current focus has been on industries related to Travel, E-commerce, Medical Professionals, Health & Fitness, Animation & Retail.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos