AVP - Professional Services

Review Criteria

• Strong QA Automation / SDET Engineer Profile
• 3+ YOE in Automation QA Testing
• Must have proven experience with Playwright for end-to-end test automation and Strong hands-on experience with Java or JavaScript
• Must have strong proficiency in TestNG and/or JUnit
• Solid understanding of QA principles, testing strategies, and best practices
• Excellent debugging and troubleshooting capabilities
• Product Company only

Preferred

• Working knowledge of Gradle

Job Specific Criteria

• CV Attachment is mandatory
• What's your current company?
• Which college you completed your undergraduation (UG)?
• How many years of experience you have in Playwright framework?

Role & Responsibilities

We are seeking a highly skilled Senior QA Automation Engineer to join our dynamic team. This role is ideal for a passionate automation expert who thrives on building robust test frameworks, mentoring team members, and driving quality excellence across our products. You will play a pivotal role in shaping our automation strategy while ensuring the delivery of reliable, scalable test solutions.

Key Responsibilities:

• Design, develop, and maintain automated test suites using Playwright for end-to-end testing
• Implement and optimize test frameworks using TestNG/JUnit to ensure comprehensive test coverage
• Build and manage automation projects using Gradle build tool
• Develop and execute comprehensive testing strategies that align with product requirements and business objectives
• Mentor and guide junior QA engineers in automation best practices and technical skills development
• Conduct thorough code reviews to maintain high-quality automation code standards
• Debug and troubleshoot complex test failures, identifying root causes and implementing solutions
• Collaborate with cross-functional teams including developers, product managers, and DevOps to integrate automation into CI/CD pipelines
• Drive continuous improvement initiatives in test automation processes and methodologies
• Champion quality assurance best practices across the organization

Ideal Candidate

• Programming Proficiency: Strong hands-on experience with Java or JavaScript
• Automation Expertise: Proven experience with Playwright for end-to-end test automation
• Testing Frameworks: Proficiency in TestNG and/or JUnit
• Build Tools: Working knowledge of Gradle
• Testing Methodologies: Solid understanding of QA principles, testing strategies, and best practices
• Problem-Solving Skills: Excellent debugging and troubleshooting capabilities
• Leadership: Demonstrated ability to mentor junior engineers and conduct effective code reviews
• Passion: Strong enthusiasm for test automation and commitment to quality

Preferred Qualifications:

• Experience with AI/ML technologies and their application in testing
• Knowledge of additional automation tools and frameworks
• Experience with CI/CD integration and DevOps practices
• Familiarity with API testing and performance testing tools

JOB DETAILS:

Job Role: Lead I - .Net Developer - .NET, Azure, Software Engineering

Industry: Global digital transformation solutions provider

Work Mode: Hybrid

Salary: Best in Industry

Experience: 6-8 years

Location: Hyderabad 

Job Description:

• Experience in Microsoft Web development technologies such as Web API, SOAP XML 

• C#/.NET .Netcore and ASP.NET Web application experience Cloud based development experience in AWS or Azure

• Knowledge of cloud architecture and technologies

• Support/Incident management experience in a 24/7 environment

• SQL Server and SSIS experience

• DevOps experience of Github and Jenkins CI/CD pipelines or similar

• Windows Server 2016/2019+ and SQL Server 2019+ experience

• Experience of the full software development lifecycle

• You will write clean, scalable code, with a view towards design patterns and security best practices

• Understanding of Agile methodologies working within the SCRUM framework AWS knowledge

Must-Haves

C#/.NET/.NET Core (experienced), ASP.NET Web application (experienced), SQL Server/SSIS (experienced), DevOps (Github/Jenkins CI/CD), Cloud architecture (AWS or Azure)

.NET (Senior level), Azure (Very good knowledge), Stakeholder Management (Good)

Mandatory skills: Net core with Azure or AWS experience

Notice period - 0 to 15 days only

Location: Hyderabad

Virtual Drive - 17th Jan

About Us :

CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.

Our Values :

We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.

Equal Opportunity Statement :

CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.

Role : Lead AI/Senior Engineer-AI

Location : Noida, Delhi/NCR

Experience : 5- 12 years

Education : BTech / BE / MCA / MSc Computer Science

Must Haves :

Conversational AI & NLU :

- Advanced proficiency with Dialogflow CX

- Intent classification, entity extraction, conversation flow design

- Experience building structured dialogue flows with routing logic CCAI platform familiarity

Agentic AI & Multi-Step Reasoning :

- Production experience with Google ADK (or LangChain/LangGraph equivalent)

- Multi-step reasoning and tool orchestration capability

- Tool-use patterns and function calling implementation

RAG Systems & Knowledge Management :

- Hands-on Vertex AI RAG Engine experience (or equivalent)

- Semantic search, chunking strategies, retrieval optimization

- Document processing pipelines (PDF parsing, chunking)

LLM/GenAI & Prompt Engineering :

- Production experience with Gemini models

- Advanced prompt engineering for customer support

- Langfuse experience for prompt management

Google Cloud Platform & Vertex AI :

- Advanced Vertex AI proficiency (Generative AI APIs, Agent Engine)

- Cloud Functions and Cloud Run deployment experience

- BigQuery for conversation analytics

API Integration :

- Genesys Cloud CX integration experience

- REST API design and webhook implementation

- Enterprise authentication patterns (OAuth 2.0)

Good To Have :

Conversational AI & NLU :

- Multi-language support implementation (Spanish/English)

- Telephony integration (speech recognition, TTS, DTMF)

- Barge-in handling and voice optimization

Agentic AI :

- Agent state management and session persistence

- Advanced fallback strategies and error recovery

- Dynamic tool selection and evaluation

RAG Systems :

- Re-ranking and advanced retrieval quality metrics

- Query expansion and context-aware retrieval

- Corpus organization strategies

LLM/GenAI :

- Prompt versioning, A/B testing, iterative refinement

- Prompt injection mitigation strategies

- In-context learning, few-shot, chain-of-thought techniques

LLMOps & Observability :

- Vertex AI Evaluation Service experience

- Groundedness, relevance, coherence, safety metrics

- Trace-level debugging with Cloud Trace

- Centralized logging strategies

Google Cloud :

- Application Integration connectors

- VPC Service Controls and enterprise security

- Cloud Pub/Sub for event-driven systems

Enterprise Integration :

- Third-party AI agent orchestration (SAP Joule, ServiceNow AI, Agentforce)

- Salesforce, SAP, ServiceNow integration patterns

- Context passage strategies for escalations

Architecture & System Design :

- Configuration-driven systems (Meta-Agent patterns)

- Microservices and containerization

- Scalable, multi-tenant system design

- Disaster recovery and failover strategies

Product Quality & KPIs :

- Customer support metrics expertise (CSAT, SSR, escalation rate)

- A/B testing and experimentation frameworks

- User feedback loop implementation

Deliverables :

- Architecture Design : End-to-end platform architecture, data flow diagrams, Dialogflow CX vs. ADK routing decisions

- Conversational Flows : 15+ dialogue flows covering billing, networking, appointments, troubleshooting, and escalations

- ADK Agent Implementation : Complex reasoning agents for technical support, account analysis, and context preparation

- RAG Pipeline : Document processing, chunking configuration, corpus organization (product docs, support articles, policies, promotions)

- Prompt Management : System prompts, Langfuse setup, playbook governance, version control

- Quality Framework : Evaluation pipeline, metrics dashboards, automated assessment, continuous improvement recommendations

- Integration Layer : Genesys handoff, webhook integrations, Application Integration setup, session management

- Testing & Validation : Conversation flow tests, performance testing (latency, throughput, 1000 concurrent users), security validation

- Response time <2 seconds (p95), 99.9% uptime, 1000 concurrent conversations

- Data encryption (TLS 1.2+, AES-256 at rest), PII redaction, 1-year data retention

- Graceful degradation and fallback mechanisms

1. Client Handling:

● Act as the primary point of contact for clients, ensuring clear and professional communication.

● Understand client requirements and expectations to align recruitment solutions accordingly.

● Build and maintain strong client relationships to foster trust and repeat business.

2. Scheduling:

● Coordinate and schedule interviews between clients, candidates, and interview panels efficiently.

● Manage calendars to avoid scheduling conflicts and ensure timely updates to all stakeholders.

● Use appropriate tools to streamline scheduling and improve the overall recruitment process.

3. Client Responding:

● Promptly address client inquiries via email, phone, or other communication channels.

● Provide timely updates regarding recruitment progress and candidate status.

● Ensure a smooth flow of communication between clients and the internal team.

4. Client Escalation Handling:

● Manage and resolve client escalations in a professional and timely manner.

● Investigate issues thoroughly, identify root causes, and provide actionable solutions.

● Escalate unresolved issues to senior management if necessary while ensuring client satisfaction.

5. Panel Coordination:

● Liaise with interview panels to ensure their availability for scheduled interviews.

● Share relevant candidate information and interview materials with the panel in advance.

● Provide support to the panel for any technical or logistical requirements during interviews.

6. Candidate Coordination:

● Communicate interview schedules, instructions, and expectations to candidates clearly.

● Assist candidates with any queries related to the interview process.

● Ensure candidates are well-prepared and follow up on post-interview updates.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 2+ years of experience in coordination and client-facing roles.

● Skills: Strong communication and interpersonal skills, with excellent organizational and

multitasking abilities.

● Knowledge: Familiarity with recruitment processes, tools, and scheduling software.

● Problem-Solving: Ability to manage escalations and resolve conflicts efficiently.

● Flexibility: Comfortable working in a fast-paced, client-focused environment.

Job Summary:

We are looking for an experienced Java Developer with 4+years of hands-on experience to join our dynamic team. The ideal candidate will have a strong background in Java development, problem-solving skills, and the ability to work independently as well as part of a team. You will be responsible for designing, developing, and maintaining high-performance and scalable applications.

Key Responsibilities:

• Design, develop, test, and maintain Java-based applications.
• Write well-designed, efficient, and testable code following best software development practices.
• Troubleshoot and resolve technical issues during development and production support.
• Collaborate with cross-functional teams including QA, DevOps, and Product teams.
• Participate in code reviews and provide constructive feedback.
• Maintain proper documentation for code, processes, and configurations.
• Support deployment and post-deployment monitoring during night shift hours.

Required Skills:

• Strong programming skills in Java 8 or above.
• Experience with Spring Framework (Spring Boot, Spring MVC, etc.).
• Proficiency in RESTful APIs, Microservices Architecture, and Web Services.
• Familiarity with SQL and relational databases like MySQL, PostgreSQL, or Oracle.
• Hands-on experience with version control systems like Git.
• Understanding of Agile methodologies.
• Experience with build tools like Maven/Gradle.
• Knowledge of unit testing frameworks (JUnit/TestNG).

Preferred Skills (Good to Have):

• Experience with cloud platforms (AWS, Azure, or GCP).
• Familiarity with CI/CD pipelines.
• Basic understanding of frontend technologies like JavaScript, HTML, CSS.

Roles & Responsibilities:

 3+ years of experience developing mobile apps.  Experiencing fine tuning applications to improve performance and memory utilization.  Thorough understanding of iOS development for iPhone, iPod Touch, and iPad devices.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch  Experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc.  String knowledge in Restful, SOAP APIs to connect iOS applications to back-end services  Strong knowledge of Storyboard, Autolayout, ARC.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch.  experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc  Experience with offline storage, threading, multitasking, and performance and memory tuning with  tools  (such as Instruments).  Understanding of Apple’s design principles and interface guidelines  Knowledge of low-level C-based libraries is preferred  Knowledge of Graph APIs is preferred.  Familiarity with cloud message APIs, Local and push notifications  Proficient understanding of code versioning tools (such as Git, TFS or SVN)  Familiarity with continuous integration.

Roles and Responsibilities: -

• Manage the recruitment and selection process.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Ensure legal compliance throughout human resource management.

         - Tie up with corporates via Email, callings etc. for placements 

Desired Candidate Profile: -

• Proven working experience as  HR Executive.
• People oriented and results driven.
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labor law and HR best practices
• Degree in Human Resources or related field

          Performance based appraisal.

Skills and Qualifications

• Diploma /Bachelor’s degree / Masters in human resources
• 1+ years in human resources or recruitment
• Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset.
• Adept to problem-solving and conflict resolution
• Extensive knowledge of HR policies and systems
• Familiarity with HR software and working knowledge of MS Office.

           Self Motivated, Time Management and sincere 

COMPANY OVERVIEW

QubeHealth is on a mission to change the way people access healthcare.

India has one of the highest out-of-pocket-expenses in healthcare in the world. Even with group health insurance cover, the average Indian worker pays 60% of health-related expenditures out-of-pocket. Paying for and accessing, healthcare remains a massive challenge in India.

On the other hand, there’s all kinds of innovative ways one can pay for buying the smallest item on any popular e-commerce portal. We believe it’s high time we changed that, and are leading this change from the forefront.

We are looking for a Flutter Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our Product team to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.

• Design and build applications for the Android platform
  
• Collaborate with cross-functional teams to define, design, and ship new features
  
• Work with outside data sources and APIs
  
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
  
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
  

Tech Skills

• Flutter & Dart
  
• Rest API
  
• MySQL (good to have)
  
• GitHub
  

Soft Skills

• Good Communication
  
• Team Player
  
• Creative
  
• Problem Solver

Location: Preferably based out of Mumbai & willing to work from our Mumbai office.

• Understanding learner’s career-related aspirations, concerns, and uncertainties throughout the consultation process
• Reviewing a learner's personal and educational background and how these might influence their prospective job-related choices
• Explain the gaps if any, between Aspiration Vs Ability of potential learners
• Informing learners about potential shortcomings in their skill sets and devising strategies to remedy these through appropriate learning solutions
• Proposing career-related options that are based on your insights about market, employability, career, salaries and growth.
• Walking learners through the process of compiling and restructuring their options and taking the best decision for themselves
• Guiding learners through the completion of aptitude, personality, and other related tests.
• Scoring learner’s responses to the tests and other questions, and discussing with them about the results of these.To efficiently carry out your daily responsibility, as a Career Counselor, you will,
  • Constantly research and analyze current employment trends in IT industry
  • Constantly research and analyze current market trends in emerging technologies
  • Adhere to process specifications as guided by your supervisor and training team
  • Comply with the organization’s policies and procedures
  • Manage your performance to achieve your committed goals
  • Develop positive working relationship with all colleagues - management, supervisors, co-counsellors, all support team members

   

  You are a good fit for this role, if you can/have,

  • Demonstrate history of performance through target achievements
  • Track record of meeting targets & commitments
  • Displaying excellent judgement & interpersonal skills
  • Showcase your knowledge about ever-changing trends across all dominant industries
  • Demonstrate Resilience and emotional balance
  • Top-notch investigative, assessment, and communication skills
  • Self-learner and invested in self-development
  • Hobbies that wake you up early even on week-offs