10 SAP CRM Jobs in India

SAP CRM Services - Functional Consultant

Experience: 4 to 7 Year

Job Location:  Hyderabad, Noida, Pune, Bangalore

Full Time Role

CTC 12 LPA

Location Flexibility:  Multiple Locations in Country

SAP CRM Services Experience - 4-7 Years Strong knowledge of customer relationship management principles 

• Proficiency in SAP CRM module functionalities 

• Customization and configuration of CRM processes 

• Customer segmentation and targeting 

• Sales and marketing automation 

• Service management and support processes 

• Integration with other SAP modules (e.g., SD, FI) 

• CRM analytics and reporting

Greetings from leadrat!

We are thrilled to announce an exciting career opportunity at leadrat, a pioneering SaaS CRM tool developed by Dhinwa Solutions Private Limited. Our innovative product is revolutionizing the real estate industry by integrating intelligence and business growth solutions.

We are actively seeking dynamic and motivated Pre sales Executive to join our team.

Job Title: Pre sales Executive

Company: leadrat(Dhinwa Solutions Private Limited)

Website: https://leadrat.com/

Location: Bangalore

Employment Type: Full-Time

Job Summary:

We are seeking a dynamic and motivated Pre-Sales Executive to join our team. The ideal candidate will play a key role in lead generation, customer engagement, and supporting our sales team. Strong communication skills in both Hindi and English, experience with cold calling, lead generation, and CRM tools are essential for this role.

Key Responsibilities:

• Conduct outbound calls to prospective customers to generate leads and identify opportunities.
• Understand customer needs and propose relevant solutions effectively.
• Manage and maintain the lead database using CRM tools.
• Collaborate with the sales team to ensure seamless transition and follow-up on leads.
• Achieve and exceed daily, weekly, and monthly lead generation targets.
• Communicate fluently and professionally in Hindi and English to engage customers effectively.

Required Skills and Qualifications:

• Proven experience in cold calling and lead generation.
• Proficiency in using CRM tools for lead management and reporting.
• Excellent verbal and written communication skills in both Hindi and English.
• Strong interpersonal skills with the ability to build rapport with customers.
• Self-motivated, goal-oriented, and a team player.

Preferred Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Experience in the Real estate domain is a plus.

Why Join Us?

• Opportunity to work with a dynamic and innovative team.
• Career growth and development in a fast-paced environment.
• Competitive compensation and benefits.

If you meet the qualifications and are excited to contribute to our success, we would love to hear from you!

SAP ABAP Developer with CRM Expertise

Location: Bangalore (Hybrid)

Experience: 10-15 Years

Job Summary

We are seeking a Senior SAP ABAP Developer with extensive CRM domain expertise to design, develop, and enhance custom ABAP solutions within SAP CRM environments. The role focuses on OOPs-based development, Web UI customizations, BRF+ rules, integrations, and Service Contracts processes to deliver robust CRM applications.

Key Responsibilities

• Develop custom ABAP objects including reports, interfaces, enhancements, forms, and modules using OOPs concepts in SAP CRM context.
• Customize and enhance SAP CRM Web UI components, navigation, and user interfaces using Component Workbench and UI Configuration Tool.
• Design and implement business rules using SAP BRF+ for CRM processes and decision automation.
• Build and maintain integration scenarios using IDocs, BAPIs, RFCs, and APIs between SAP CRM and external systems.
• Configure and develop Service Contracts processes including creation, pricing, billing integration, and contract management.
• Follow Agile methodologies for development sprints, code reviews, testing, and deployment using tools like Jira/ADO.
• Analyze business requirements, create technical specifications, and ensure high-quality deliverables with minimal defects.
• Troubleshoot production issues, perform performance tuning, and provide L2/L3 support for CRM applications.
• Collaborate with functional teams, architects, and stakeholders for end-to-end CRM solution delivery.

Mandatory Skills & Experience

• 10-15 years hands-on SAP ABAP development experience specifically in SAP CRM applications.
• Expertise in OOPs ABAP with custom objects (reports, ALVs, enhancements, BADIs, user exits).
• Strong SAP CRM Web UI development (Component Workbench, UI enhancements, navigation, AET).
• Proven experience with SAP BRF+ for rule-based decision making in CRM scenarios.
• Hands-on integration development using IDocs, BAPIs, RFCs, REST/SOAP APIs for CRM-external system connectivity.
• Deep domain knowledge of SAP CRM Service Contracts processes and configurations.
• Proficiency in Agile development practices and modern development tools.

Preferred Qualifications

• Experience with SAP CRM 7.0/7.3, SAP S/4HANA CRM extensions.
• Knowledge of SAP Cloud Platform Integration (CPI) or SAP PI/PO.
• Exposure to Fiori/UI5 developments for CRM mobile/web interfaces.
• SAP certifications in ABAP or CRM modules.

Key Responsibilities:

• Develop and maintain Power Apps (Canvas and Model-Driven) and Power Automate flows based on business needs.
• Collaborate with internal teams to design and implement low-code/no-code solutions and custom components.
• Assist in testing, debugging, and deploying solutions across environments.
• Provide technical support and mentorship to junior team members.
• Ensure solutions align with business goals and best practices.

Required Skills:

• Strong hands-on experience with Microsoft Power Platform, including:
• Power Apps (Canvas & Model-Driven)
• Power Automate
• Dynamics 365
• Working knowledge of:
• Power FX
• CDS/Dataverse
• Integration with SharePoint or third-party systems
• Good understanding of Software Development Lifecycle (SDLC).
• Onsite role at Kalyani Nagar, Pune

We are looking for someone to be responsible for the development and maintenance of Salesforce applications. Your primary focus will be custom Salesforce development and integration with third-party services. You will be working with other engineers and developers on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

• Translate functional requirements into technical requirements
• Design and build high-performance, reusable, and reliable Apex code with best practices
• Ensure the best possible quality of the application
• Take ownership of project work and developing client relationships (should be a confident self-starter)
• Identify bugs and align with requirements during debugging
• Write test classes for the class that you develop and ensure more than 80% code coverage
• Test bug fixes to make sure they work as per requirements, then deploy them to production

• Apex development
• Should have worked with an editor such as MavensMate or Eclipse for force.com
• Visualforce page development
• Ability to communicate with customers and provide consultation on Salesforce solutions
• Good problem-solving skills and ability to give optimal solutions
• Hands-on experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles, and reports.
• Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements
• Education: BEng (IT, CE, CS, or EC), BSc, MSc (CS), BCA, or MCA
• Certification: Any Salesforce certification would be a plus point.

1. Complex ABAP programming, testing and debugging functions related to the implementation/Support of all SAP modules (CRM and DBM major)
2. Providing  support that includes Root cause analysis , Proposing and implementing solution.
3. Understand the requirements from provided functional designs and transform these requirements into the technical designs
4. Understand the functional specification for customs developments in SAP CRM and DBM (MM, SD, HR ) modules
5. Perform technical unit testing of developed solutions peer codes reviews of team members solution’s and fix any defects and performance problems discorded.
6. Preparing technical document of the developments
7. Perform performance tuning to improve performance over multiple functions
8. Manage operational support, performing work during change windows as well as providing on call support as required by the team.
9. Ensure integration system activities including monitoring the technical architecture (particularly scalability, availability and archiving) meet all SLA's.

Please find the JD below.

2   One Order framework and APIs, BADI Implementation, Implicit & Explicit enhancements, User exits, Customer Exits ,BSP Component Enhancement, GeniL and BOL Programming

3   ABAP Programming skills,  RICEFW elements, OOPS ABAP, Debugging skill

4   Abap interface using Web services, Configurations in SOAMANAGER, Basic understanding of XML

5   CRM Web UI Designing and Developments, AET tool, SQVI query

6   UI Framework & Configuration including Business Roles, Navigation Bar Profiles, Navigation Links

7   Experience on Smart Forms & mail forms and Develop/enhance smart forms

8   Knowledge on SolMan is preferable

Interview date F2F only on 1^st August 2019