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SAP ABAP Developer with CRM Expertise
Location: Bangalore (Hybrid)
Experience: 10-15 Years
Job Summary
We are seeking a Senior SAP ABAP Developer with extensive CRM domain expertise to design, develop, and enhance custom ABAP solutions within SAP CRM environments. The role focuses on OOPs-based development, Web UI customizations, BRF+ rules, integrations, and Service Contracts processes to deliver robust CRM applications.
Key Responsibilities
- Develop custom ABAP objects including reports, interfaces, enhancements, forms, and modules using OOPs concepts in SAP CRM context.
- Customize and enhance SAP CRM Web UI components, navigation, and user interfaces using Component Workbench and UI Configuration Tool.
- Design and implement business rules using SAP BRF+ for CRM processes and decision automation.
- Build and maintain integration scenarios using IDocs, BAPIs, RFCs, and APIs between SAP CRM and external systems.
- Configure and develop Service Contracts processes including creation, pricing, billing integration, and contract management.
- Follow Agile methodologies for development sprints, code reviews, testing, and deployment using tools like Jira/ADO.
- Analyze business requirements, create technical specifications, and ensure high-quality deliverables with minimal defects.
- Troubleshoot production issues, perform performance tuning, and provide L2/L3 support for CRM applications.
- Collaborate with functional teams, architects, and stakeholders for end-to-end CRM solution delivery.
Mandatory Skills & Experience
- 10-15 years hands-on SAP ABAP development experience specifically in SAP CRM applications.
- Expertise in OOPs ABAP with custom objects (reports, ALVs, enhancements, BADIs, user exits).
- Strong SAP CRM Web UI development (Component Workbench, UI enhancements, navigation, AET).
- Proven experience with SAP BRF+ for rule-based decision making in CRM scenarios.
- Hands-on integration development using IDocs, BAPIs, RFCs, REST/SOAP APIs for CRM-external system connectivity.
- Deep domain knowledge of SAP CRM Service Contracts processes and configurations.
- Proficiency in Agile development practices and modern development tools.
Preferred Qualifications
- Experience with SAP CRM 7.0/7.3, SAP S/4HANA CRM extensions.
- Knowledge of SAP Cloud Platform Integration (CPI) or SAP PI/PO.
- Exposure to Fiori/UI5 developments for CRM mobile/web interfaces.
- SAP certifications in ABAP or CRM modules.

Top Level 5 product and service Company
Job Description
• Worked as a CRM Tech Lead who has a good blend of skills in Dynamics 365 CE full project lifecycle experience with Power Platform and Azure.
• 4+ years of relevant experience in MS Dynamics CRM (D365, 2016, 2015)
• Should have strong development skills using JavaScript, Custom workflows, Plug-ins, SDKs and Customizations, C# programming language
• Should possess hands-on experience in configuring, customizing, and extending Dynamics CRM using CRM SDK
• Developing custom Solutions, Plugins, Views, Forms, Workflows, and Dashboards in Dynamics CRM Online/On- Premise.
• Knowledge/Experience in implementing new features of Dynamics 365.
• Knowledge/Experience in custom Web API development and integration with CRM is preferable.
• Expert understanding of CRM and security model.
• Strong C# dev. to support bespoke plugin/workflow development.
• Hands-on technical implementation and deployment of Microsoft Dynamics CRM.
• Identify creative workarounds to meet requirements without the development of custom code.
• At least 1 years of experience in Power Platform, including Power Apps, Power Automate (MS FLOW), CDS (Common Data Service)
• Proficient with building and configuring apps, designing layout of screens flow and knowledge of developing custom connectors.
• Hands on experience in embedding PowerApps to Dynamics 365 CE and custom applications
• Understanding of Power Apps security capabilities, including Role based authorization.
• Should have Azure knowledge and work experience.
• Good to have experience in developing PCF controls.
• Experience in Dynamics 365 PSA, Field Service, upgrade, Data Migration, Power BI is a plus.
• Working as part of a large program with multiple partners involved
• Go-live and multi-release experience
• Detailed level of knowledge in the use of DEVOPS
• Very good level of English, spoken and written
• Testing and defect triage experience, working with external support organizations and customers
• Should have excellent Analytical and Troubleshooting skills
• Design the solution to address the pain points and deliver it is one of the key responsibilities.
• Develop solutions, resolve the issues etc.
• Experience in Integration with third party applications.
• Working knowledge of Microsoft SQL Database, Windows Server Operating System, Active Directory and Active Directory Federation Services.
Qualifications
BE/Btech, MBA (Preferred)
Additional Information
4+Years of Relevant Experiene
Please find the JD below.
2 One Order framework and APIs, BADI Implementation, Implicit & Explicit enhancements, User exits, Customer Exits ,BSP Component Enhancement, GeniL and BOL Programming
3 ABAP Programming skills, RICEFW elements, OOPS ABAP, Debugging skill
4 Abap interface using Web services, Configurations in SOAMANAGER, Basic understanding of XML
5 CRM Web UI Designing and Developments, AET tool, SQVI query
6 UI Framework & Configuration including Business Roles, Navigation Bar Profiles, Navigation Links
7 Experience on Smart Forms & mail forms and Develop/enhance smart forms
8 Knowledge on SolMan is preferable
Interview date F2F only on 1st August 2019

