Salesforce Developer

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

Job Summary:

Greenie Startup is seeking a highly motivated and experienced Backend Developer to join our team. The ideal candidate should have a strong understanding of NodeJS, Distributed Systems, MongoDB, React, and other backend languages. The candidate will be responsible for designing, developing, and maintaining backend applications for our platform.

Responsibilities:

●     Develop and maintain backend services using NodeJS, MongoDB, and other backend languages

●     Design and develop RESTful APIs for the platform

●     Work with the team to develop scalable and fault-tolerant distributed systems

●     Implement Authentication, Identity Management, and Authorization mechanisms for the platform

●     Collaborate with the front-end team to integrate the backend services with the user-facing application

●     Write clean and maintainable code with a focus on performance and scalability

Requirements:

●     Bachelor's or Master's degree in Computer Science or a related field

●     At least 5 years of experience in backend development

●     Strong understanding of NodeJS, MongoDB, and other backend languages

●     Experience with distributed systems and RESTful APIs

●     Experience with React is a plus

●     Strong understanding of Authentication, Identity Management, and Authorization mechanisms

●     Familiarity with Firewall Security and other security mechanisms

●     Strong problem-solving skills and attention to detail

Roles and Responsibility

Create exciting information visualizations enabling the user to instantly understand the data in the right context, spot patterns, trends and relations in a self-service manner. · Collaborate with designers, developers, and external project partners to ensure designs are implemented as effective user experiences. · Participate in, and integrate feedback from user research. · Define and design use cases, workflows and storyboards describing how the user would interact with easy-to-use, data visualization apps. · Identify all elements of interaction and navigation, and lay them out within a screen so they direct the user without confusion or error. · Create consumer grade usable designs using wireframes and prototypes. · Present your designs in team design reviews as well as to the extended group of internal stakeholders. · Participate in iterative design, testing and development sprint cycles to refine the overall product. · Support marketing activities (e.g. collateral development) around the successful launch of emerging solutions on multiple platforms

Job Summary:

Senior React Native developer will be responsible for developing, designing and maintaining the core framework of mobile applications for our platform. This includes tasks such as creating and implementing new features, troubleshooting and debugging any issues, optimizing the performance of the app, collaborating with cross-functional teams and staying current with the latest advancements in React Native and mobile app development. We are looking for exceptional candidates who have an in-depth understanding of React, JavaScript and TypeScript, can create pixel-perfect UI and are obsessed with creating the best experiences for end users.

Your responsibilities include:

1. Architect and build performant mobile applications on both iOS and Android platforms using React Native.
2. Work with squad leaders and other managers to provide technical consultation and assist in defining the scope and sizing of work.
3. Maintain compliance with standards such as ISO 27001, ISO 13485, and Cyber Essentials that Avegen adheres to.
4. Lead configuration of our platform HealthMachine™ in line with functional specifications and development of platform modules with a focus on quality and performance.
5. Write well-documented, clean Javascript/TypeScript code to build reusable components in the platform.
6. Maintain code, write automated tests and assist DevOps in CI/CD to ensure the product is of the highest quality.
7. Lead by example in best practices for software design and quality. You will stay current with tools and technologies to seek out the best needed for the job.
8. Train team members on software design principles and emerging technologies by taking regular engineering workshops.

Requirements

1. Hands-on experience working in a product company developing consumer-facing mobile apps that are deployed and currently in use in production. He/she must have at least 3 mobile apps live in Apple App Store/Google Play Store.
2. Proven ability to mentor junior engineers to realize a delivery goal.
3. Solid attention to detail, problem-solving and analytical skills & excellent troubleshooting skills.
4. 4+ years’ experience working as a mobile developer in React Native.
5. In-depth understanding of React and its ecosystem with the latest features.
6. Experience in writing modular, reusable custom JavaScript/TypeScript modules that scale well for high-volume applications.
7. Strong familiarity with native development tools such as Xcode and Android Studio.
8. A positive, “can do” attitude who isn’t afraid to lead the complex React Native implementations.
9. Experience in building mobile apps with intensive server communication (REST APIs, GraphQL, WebSockets etc.).
10. Self-starter, able to work in a fast-paced, deadline-driven environment with multiple priorities.
11. Excellent command of version control systems like Git.
12. Working in Agile/SCRUM methodology, understanding of the application life cycle and experience working on project management tools like Atlassian JIRA.
13. Good command of the Unix operating system and understanding of cloud computing platforms like AWS, GCP, Azure etc.
14. Hands-on experience in database technologies including RDBMS and NoSQL and a firm grasp of data models and ER diagrams.
15. Open source contributions and experience developing your own React Native wrappers for native functionality a plus.

We're looking for an experienced and mature engineer (2-6 yrs experience), who wants to build incredible products while shaping the architecture, tools, and engineering culture of our company

Responsibilities:

• Architect and build our native Android application using Java or Kotlin.
• Set up our backend using either the MEAN (Mongo, Node) or Django stack.
• Collaborate with the design team on feasibility and design reviews.
• Set up DevOps processes - CI/CD and release management.
• Hire an additional backend engineer to scale the application based on requirements.

Requirements:

• You possess strong computer science fundamentals.
• You have native Android application development skills - with Java/Kotlin as a framework.
• You have strong knowledge of Android UI design principles, patterns, and best practices.
• You have built backends for mobile applications - using the MEAN or Django stack.
• You have some mobile app projects that are worthy of public view (Play Store, Github).
• You like discussing a plan upfront, welcome open collaboration and are an excellent verbal and written communicator.
• We’re a fast-paced environment so while we value robustness, we also hope for speed. You’ll hop from project to project and should be a self-starter.
• You are open to learning new stuff (important).
• You are humble, kind, and are open to feedback (important)

We are looking for a Python Web Developer Intern responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end.

Perks of working with us:

• Competitive stipend
• Remote option available
• Certificate and Letter of recommendation
• Slack/Asana focussed environment
• Cool managers
• Meme focussed communication
• Opportunity to convert to work full-time

Skills

• In-depth knowledge in Python, with knowledge of at least one Python web framework 
• Familiarity with some ORM (Object Relational Mapper) libraries
• Able to integrate multiple data sources and databases into one system
• Good understanding of server-side templating languages
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Understanding of accessibility and security compliance
• Strong analytical skills and problem solving aptitude
• Attentive to details
• Available for 6 months

What you will do:

• 12+ years of experience in software development with least 3 years of experience as an Enterprise Architect
• Proven and demonstrable experience in creating scalable solutions
• Proven experience with leading large-scale builds, with multiple squads running at the same time
• Familiar with production Cloud / DevOps environments
• Strong analytical and problem-solving skills paired with the ability to develop creative and efficient solutions
• Good leadership and motivational skills
• Excellent interpersonal, oral, and written communication skills
• Experience in modeling and graphic representation

Technology / Tools :-

• Digital Lending Stack
• SFDC
• AWS services

Good to have skills:-

• Open-source contribution
• SFDC certification
• TOGAF 9 Certification

Key responsibilities

• Evaluate internal functions, business development strategies, and IT processes; suggest improvements
• Create business architecture models to reflect the organization's strategies and goals; create and implement business visions and goals by solutioning new implementations/improvements
• Facilitate decision making on technology architecture, build versus buy strategies and vendor (keeping in mind the IT cost)
• Architectural leadership in the resolutions of inter-program and inter-project issues; problem solve on tech challenges faced
• Audit compliance with the Enterprise Architecture standards
• Ongoing publicity and communication of the Enterprise Architecture both within the IT community, and the business units
• Ongoing research and assessment of new analysis approaches for potential use within the Enterprise
• Mentor and Coach the technical team to effectively build solutions; organize training to improve employees' knowledge and skills for future organizational growth
• Thought partner with the CIO on people, process, and platform decision