10+ Salesforce Management Jobs in Delhi, NCR and Gurgaon | Salesforce Management Job openings in Delhi, NCR and Gurgaon

Job Summary

We are seeking a skilled Business Analyst to join our Salesforce Department. The ideal candidate will have a strong understanding of the Salesforce platform, excellent communication skills, and a passion for delivering client-focused solutions. You will work closely with clients, developers, and stakeholders to analyze business requirements, design Salesforce-based solutions, and ensure successful project delivery.

Key Responsibilities

• Gather and document business requirements through client interactions and stakeholder meetings.
• Analyze and translate business needs into functional specifications for Salesforce implementations.
• Design and configure Salesforce solutions, including custom objects, workflows, process builders, and reports.
• Collaborate with developers and technical teams to ensure solutions align with client expectations.
• Conduct user acceptance testing (UAT) and support end-user training on Salesforce functionalities.
• Provide ongoing support for Salesforce applications, troubleshooting issues, and recommending improvements.
• Maintain clear and proactive communication with clients to ensure project milestones are met.
• Stay updated on Salesforce features, updates, and best practices to propose innovative solutions.

Required Qualifications

• 1-3 years of experience as a Business Analyst, preferably in a Salesforce-focused role.
• Strong knowledge of the Salesforce platform, including Sales Cloud, Service Cloud, or Marketing Cloud.
• Active Salesforce Trailhead profile with demonstrated learning progress (please include Trailhead profile link in application).
• Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Business Analyst) are highly desirable.
• Prior experience in client communication or client-facing roles.
• Familiarity with Agile/Scrum methodologies.
• Understanding of Webkul’s product ecosystem or e-commerce platforms is a plus.

Why Join Webkul?

• Opportunity to work on diverse, high-impact Salesforce projects for global clients.
• Collaborative and innovative work culture with a focus on learning and growth.
• Access to continuous learning resources, including Salesforce Trailhead and certification support.
• Competitive salary and benefits package.

Application Process

To apply, please submit your resume and your Salesforce Trailhead profile link. Certified candidates are encouraged to highlight their certifications in the application.

• Technical Leadership & Delivery: Lead the design, development, and deployment of customized Salesforce solutions, ensuring adherence to best practices for architecture, scalability, and security.
• Project Oversight: Oversee all technical aspects of Salesforce projects, from requirements gathering to final deployment, including integration, testing, and performance optimization.
• Team Management: Provide technical leadership and guidance to a team of Salesforce developers, conducting code reviews, setting development standards, and ensuring timely and quality deliverables.
• Stakeholder Collaboration: Work closely with business stakeholders to understand their requirements, translate them into technical specifications, and ensure successful implementation.
• Custom Development: Architect and build custom Salesforce applications using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce tools.
• Integrations: Design and implement Salesforce integrations with third-party systems using REST, SOAP, and API integration tools such as Mulesoft.
• Platform Optimization: Manage, maintain, and optimize existing Salesforce environments, identifying opportunities for improvements in performance, security, and user experience.
• Continuous Improvement: Stay current with Salesforce releases and platform enhancements, recommending updates and innovations to keep systems at the cutting edge.
• DevOps & CI/CD: Drive the adoption of DevOps practices, including continuous integration and deployment (CI/CD), ensuring smooth and efficient code management processes.
• Mentorship: Mentor junior developers, providing guidance on best practices, troubleshooting, and problem-solving, fostering a culture of continuous learning and technical excellence.

Requirements:

• 
  
• 6+ years of experience in Salesforce development and technical leadership, with in-depth knowledge of Apex, Visualforce, Lightning Web Components (LWC), and Salesforce integrations.
• Strong experience in architecting scalable and secure Salesforce solutions, with proven success in delivering complex technical projects.
• Expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud and platform capabilities, with a deep understanding of platform limitations and opportunities.
• Extensive hands-on experience with API integration tools such as REST, SOAP, and Mulesoft.
• Proven ability to lead technical teams, manage resources, and deliver high-quality solutions on time and within budget.
• Strong analytical and problem-solving skills, with a track record of efficiently resolving complex technical challenges.
• Salesforce certifications such as Salesforce Certified Technical Architect or Salesforce Platform Developer II are highly preferred.
• Experience with implementing DevOps processes, including continuous integration and deployment (CI/CD).
• Excellent communication, collaboration, and leadership skills, with the ability to work effectively with global teams and stakeholders

Role Description

This is a full-time remote role for a SFMC Developer at Cloudsheer. The SFMC Developer will be responsible for implementing projects, optimizing performance, and ensuring reliability in digital solutions. Day-to-day tasks include coding, testing, and maintaining Salesforce Marketing Cloud platforms.

Qualifications

• Proficiency in Salesforce Marketing Cloud (SFMC) development
• Experience in coding, testing, and maintaining SFMC platforms
• Knowledge of SQL, AMP script, and HTML for SFMC implementation
• Understanding of digital marketing strategies and automation
• Strong problem-solving and analytical skills
• Excellent communication and collaboration abilities
• Ability to work independently and in a remote team environment
• Bachelor's degree in Computer Science, Information Technology, or related field

• Experience required:
•  Experience in Salesforce Implementation and Enhancements life cycle.
•  Designing and implementing Custom Business Process via Apex and Lightning Technology.
•  Strong knowledge/exposure to all major Salesforce products with hands on experience on core platform.
•  Work closely with clients’ operations and product managers on business requirements analysis, design and
• implementation.
•  Knowledge / Experience in Enterprise Solution and Architecture Design.
•  Knowledge / Experience in Design and build - clean, high performing (i.e., user-oriented, fast, efficient,
• extensible, scalable) Salesforce and Salesforce-integrated applications following best practices and using the
• latest technologies.
•  Implementing Lightning Components, Apex Controllers, Visual Force Pages, Visual Force Components, Batch
• Apex, Schedulers and Apex Triggers.
•  Having Experience in integrating salesforce with external application using third party tools via SOAP and
• REST API Integration.
•  Knowledge/Experience in Release Management with multiple phases.
•  Knowledge/ Experience of Production Deployment Best Practices.
•  Analyze and review business, functional, and technical requirements as per the role.
•  Build web and mobile interfaces on the Force.com platform using Visualforce, Apex, and other available
• tools.
•  Keep up to date with the latest plans, developments, and changes in the salesforce platform.
•  Document and develop code according to specifications and standards.
•  Prepare test data and plan and conduct basic unit or module testing.

• Executing digital marketing strategies across channels including email, social media and display advertising campaigns
• Driving achievement of growth objectives like app installs, display, search, affiliates among others
• Improving the design, UX, traffic and content of the website
• Designing, building and maintaining organization’s social media presence
• Measuring and reporting performance of all digital marketing campaigns and assessing against goals (ROI and KPIs)
• Creating paid campaigns on social media platforms
• Identifying trends and insights, optimizing spend and performance of campaigns based on the insight
• Growing the lead volume at a sustainable cost
• Collaborating with internal teams to create landing pages and optimizing user experience
• Utilizing strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Managing agencies and affiliates
• Driving maximum ROI from campaigns

What you need to have:

• MBA/ PGDM from Tier-1/2 B-School and/ or B. Tech. from a Tier I college
• Analytical skills: Keen interest in evaluating product/market situations, analyzing raw data, and transforming it into actionable marketing strategies
• Demonstrate a positive, ‘can-do’ attitude
• Willingness to roll up your sleeves and get things done
• Strong business acumen and detail orientation
• Outstanding presentation skills
• Excellent problem-solving skills
• Knowledge in OKR, Agile
• Knowledge in Jira, CRM, Power BI
• Exceptional verbal and written communication skills
• 2-4 years of experience in Digital Marketing
• Prior experience in handling campaigns development in terms of digital along with ATL/ BTL channels
• Experience in handling Campaign Management on Google, Facebook, LinkedIn, Twitter etc.
• Experience in performance marketing and affiliate marketing
• Understanding of digital marketing platforms and passion for technology
• Ability to optimize CPC and CPL in an effective manner
• Ability to manage multiple projects with varying priority at one time to deliver results on time and under budget
• High level of integrity and dependability with a strong sense of urgency and results orientation
• Thorough knowledge of web analytics (e.g. Google Analytics, Web Trends etc.) and Google AdWords    

• Managing the project plan, budget, structure, schedule and staffing requirements for the delivery organization
• Creating and executing project work plans and revising as appropriate to meet changing needs and requirements for a workstream
• Being responsible for the deliverables, cost, schedule, and quality for a workstream
• Developing, reviewing and approving project plan(s) and scope; ensuring all facets of the project deliverables are met for a workstream
• Reviewing deliverables prepared by team before passing to client for a workstream
• Identifying and managing project risk for a workstream
• Ensuring project documents are complete, current, and stored appropriately for a workstream
• Reviewing the status reports of team members and addressing issues as appropriate for a workstream