salesforce lead

About the Role:

We are seeking a talented Data Engineer to join our team and play a pivotal role in transforming raw data into valuable insights. As a Data Engineer, you will design, develop, and maintain robust data pipelines and infrastructure to support our organization's analytics and decision-making processes.

Responsibilities:

• Data Pipeline Development: Build and maintain scalable data pipelines to extract, transform, and load (ETL) data from various sources (e.g., databases, APIs, files) into data warehouses or data lakes.
• Data Infrastructure: Design, implement, and manage data infrastructure components, including data warehouses, data lakes, and data marts.
• Data Quality: Ensure data quality by implementing data validation, cleansing, and standardization processes.
• Team Management: Able to handle team.
• Performance Optimization: Optimize data pipelines and infrastructure for performance and efficiency.
• Collaboration: Collaborate with data analysts, scientists, and business stakeholders to understand their data needs and translate them into technical requirements.
• Tool and Technology Selection: Evaluate and select appropriate data engineering tools and technologies (e.g., SQL, Python, Spark, Hadoop, cloud platforms).
• Documentation: Create and maintain clear and comprehensive documentation for data pipelines, infrastructure, and processes.

 Skills:

• Strong proficiency in SQL and at least one programming language (e.g., Python, Java).
• Experience with data warehousing and data lake technologies (e.g., Snowflake, AWS Redshift, Databricks).
• Knowledge of cloud platforms (e.g., AWS, GCP, Azure) and cloud-based data services.
• Understanding of data modeling and data architecture concepts.
• Experience with ETL/ELT tools and frameworks.
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience with real-time data processing and streaming technologies (e.g., Kafka, Flink).
• Knowledge of machine learning and artificial intelligence concepts.
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Certification in cloud platforms or data engineering.

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

We are looking for a Business Growth Lead for an innovative influencer-oriented D2C shopping platform by a large retail group

Responsibilities

• Leading team of Growth RMs for D2C brand partnerships
• Planning and overseeing new marketing initiatives with partners.
• Researching brands to find new opportunities for business
• Finding and developing new market opportunities and improving sales.
• Attending conferences, meetings, and industry events.
• Develop quotations and proposals for various clients.
• Training and development

Requirements

• Graduate / Post Graduate degree in business, marketing, or related field.
• Must have a prior experience working with SaaS-based Industry
• Hands-on experience in handling enterprise and partnership sales
• The ideal candidate will have prior experience in Business Development dealing with brand partnerships
• Must be an organized multitasker, be able to handle diverse projects at once and meet tight deadlines. Start-up experience will be preferable.
• Strong communication skills and IT fluency.

• Plan, manage, implement, support and/or monitor SAP integration solutions and middleware for on-premise, cloud or hybrid scenarios
• Plan and conduct customer workshops, design and build integrations and interfaces, create plans for data Integration and Unit testing
• Communicating effectively with project team members at different technical knowledge levels and often remotely across diverse geographical locations
• Identify test data for unit testing, integration testing and user acceptance, working with client's functional consultants for validation of test results
• Build relationships with your clients to help Accenture become the go-to partner for SAP data integration and interfaces
• Manages small-medium sized teams and/or work efforts at a client

• Provide the team with a vision and objectives; manage key performance indicators
• Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
• Maintain the sales report of the team
• Needs to own hiring, firing and deliverables of at least 10 education counselors
• Motivating & mentoring team to achieve & exceed targets
• Design & develop business models
• Conducting weekly reviews for performance & training
• Identifying the areas of improvements & KPI’s
• Involved in a lot of calling on phone for negotiation and objection handling
• Are dynamic professionals who drive their team to exceed business targets
• Possess sound knowledge and understanding of consumer (students and parents) behavior
• Thrive in a fast paced ambiguous work environment
• Have excellent communication skills in English and the regional language
•