11+ Salesforce Management Jobs in Chennai | Salesforce Management Job openings in Chennai

Below is the need for SFCC folks for Salesforce account. We require technically very strong resources. The rounds of interview will be L1 + client interview –

• The candidate should be very strong in B2B.
• The candidate should be having sound end to end project experience and should be able to independently handle customer scenarios . 
• The candidate is expected to have understanding and working knowledge of latest SFCC features.
• The candidate should have a sound customer facing experience.
• The candidate should have good written and verbal communication.

Position: SR. WEB APPLICATION DEVELOPER 

Job Responsibilities:

• Should maintain Apache web server (LAMP & WHM/CPanel).
• Create and Maintain PHP, Laravel Based web application / HTML, CSS & JS wireframes / mockups, websites , web assets , Landing pages.
• Conceptualize original ideas that bring simplicity and user friendliness on web sites and web applications.
• Create and Maintain WordPress Websites, Plug-Ins and Themes using the latest development and deployment methodologies.
• Create and Maintain high-performance websites with SEO and SEM integrations and managing all technical aspects of the CMS.
• On time delivery - Ensuring the project is delivered on time through continual improvement.
• Quality Benchmark - Ensure that the project is delivered with best quality and with minimal bugs.
• Ensuring effective and timely communication with the project stakeholders and team members.
• Process Compliance / Adherence to style standards on fonts, colors, images, design guidelines, best practices and standards.

Job Requirements:

• Strong understanding of Apache Server with LAMP & WHM/CPanel.
• Strong understanding of php & Laravel based app development life-cycle and best practices and CMS management.
• At least 5+ years of experience working in Laravel, WordPress / HTML 5 / CSS3 / JavaScript / PHP and NodeJS technologies
• Must have experience in building and managing websites for large consulting firms or large publishing house or large content marketing company
• Strong experience in building rapid prototypes and wireframes using HTML 5 / CSS 3 / JavaScript
• Must have experience in developing responsive , multi platform , cross browser / multi resolution user interfaces and design
• Must have Basic knowledge in SEO / SEM
• Must have experience in building new themes and plugins on WordPress CMS and integration with external systems using RESTful APIs and formats (JSON, XML)
• Proficiency in ReactJS with Redux or Angular will be an added advantage
• Ability to work with business leaders / multiple teams.
• Ability to recommend intuitive user journeys / interfaces and proactively evolve product design
• Excellent communication, interpersonal, and organizational skills

SKILLS:

Laravel, WordPress , PHP , WHM/CPanel, DigitalOcean, HTML5 , CSS3 , JavaScript , Bootstrap , jQuery , RESTful APIs and formats (JSON, XML) , ReactJS with Redux , Angular, Debugging Tools , User Interface Design Concepts , Adobe Photoshop, Adobe Illustrator, SEO / SEM.

Who are we?

Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.

Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.

Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.

What will you be doing?

- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.

   -  Looking for more technical support person with troubleshooting and product bug fixing experience.

- Coaching the team to improve and striving to give our customers the best experience.

- Planning and implementing customer support strategy whilst leading by example providing first class customer support.

- Brainstorming and implementing process improvements to increase efficiency in customer service operations.

- Measure and enhance customer experience with data-led decisions and tracking KPIs.

- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.

- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.

What are we seeking in you?

- 5+ years of experience in Customer Support for a B2B SaaS platform company.

- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.

- You understand operational processes and how to build teams and reporting structures.

- You have a rapid ability to learn & teach others.

- You have strong written and verbal communications.

- You have excellent attention to detail, alongside the ability & willingness to work quickly.

- Technical support experience, including scripting and basic bug fixes, is a must.

- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.

This is a work from office opportunity, and you will be working out of our office in Chennai.

What is it really like to work here?

At Kriyadocs, every Kriyator is driven by our culture at the core to

· Deliver Excellence - Deliver Delight

· Stay Curious - Stay Driven

· Dream Big - Rise Together

You could also be a Kriyator, if you are

· Fearless in taking on challenges

· Focused on learning, demonstrating new skills and working towards successful outcomes

· Fanatical in taking pride and responsibility in all your work

Why should you join us?

· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.

· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.

· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.

As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

Job Sector: IT, Software

Job Type: Permanent

Location: Chennai

Experience: 10 - 20 Years

Salary: 12 – 40 LPA

Education: Any Graduate

Notice Period: Immediate

Key Skills: Python, Spark, AWS, SQL, PySpark

Contact at triple eight two zero nine four two double seven

Job Description:

Requirements

• Minimum 12 years experience
• In depth understanding and knowledge on distributed computing with spark.
• Deep understanding of Spark Architecture and internals
• Proven experience in data ingestion, data integration and data analytics with spark, preferably PySpark.
• Expertise in ETL processes, data warehousing and data lakes.
• Hands on with python for Big data and analytics.
• Hands on in agile scrum model is an added advantage.
• Knowledge on CI/CD and orchestration tools is desirable.
• AWS S3, Redshift, Lambda knowledge is preferred

The Sales Associate is responsible for reaching out to potential leads through LinkedIn Sales Navigator and email to generate sales opportunities. This role requires a proactive and organized individual with strong communication skills and a goal-oriented approach.

Key Responsibilities:

1. Lead Generation: - Utilize LinkedIn Sales Navigator to identify potential leads within the target market. - Create and maintain a list of leads with detailed information for further engagement.

2. Messaging on LinkedIn Sales Navigator: - Craft personalized and compelling messages to initiate conversations with leads. - Engage with leads by showcasing the value of the company's products or services. - Establish and maintain professional and meaningful connections on LinkedIn.

3. Email Outreach: - Develop effective email templates and messaging strategies to contact leads. - Send personalized emails to leads, introducing the company's offerings and benefits. - Follow up with email communications to nurture leads and move them through the sales funnel.

4. Lead Qualification: - Gather essential information from leads to determine their level of interest and potential as sales prospects. - Assess and categorize leads based on predefined criteria.

5. Data Management: - Maintain accurate and up-to-date records of all interactions with leads. - Keep track of response rates and lead progress, providing regular reports to the sales team.

Qualifications:

- Strong written and verbal communication skills.

- Proficiency in LinkedIn Sales Navigator and email outreach tools.

- Adept at data entry and record-keeping.

- Adaptable, with a willingness to learn and adapt to changing market conditions.

- Strong communication skills and the ability to build professional relationships.

• Expert-level knowledge of developing Android based applications.
• Deep understanding of the internals of Android Frameworks.
• Good knowledge of OOPS concepts and JAVA.
• Familiarity with RESTful APIs to connect Android applications to back-end services.
• Experienced in building mobile applications that utilize web services.
• Experience with third-party libraries and APIs.
• Good knowledge of SQLlite database.
• Strong knowledge of Android UI design principles, patterns, and best practices
• Proficient understanding of code versioning tools, such as Git.

Expereince : 2-4 yrs experience

• Experience in woocommerce customization
• Experience in theme and plugin customization
• Knowledge of Jquery & Javascript is an added advantage.
• Hands on experience with any E-commerce website will be an advantage