Salesforce Market Cloud Developer

Role: Senior Technical Consultant

Schedule: Fully Remote but requiring working in EDT Zone (Second shift work till 12:30 AM IST)

Benefits: Cell-Phone Reimbursement, Food Allowance, Internet Allowance, Commute Allowance

Company:

Upland Software (Nasdaq listed) is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI—enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption.

Job Description

Opportunity Summary:

We are seeking an experienced Senior Technical Consultant to join our India-based Center of Excellence team. This role demands both technical depth and customer presence—someone who thrives under pressure, communicates clearly, and solves complex integration and troubleshooting challenges in real time, often while collaborating directly with customers on live calls.

What would you do?

· Customer Engagement & Solutioning

o Lead and participate in technical meetings with enterprise customers, including troubleshooting sessions and go-live support calls.

o Translate complex technical details into language understandable by both technical and non-technical stakeholders.

o Calmly manage tense situations and help de-escalate when technical issues or deadlines create pressure.

· Technical Implementation & Integration

o Configure, integrate, and optimize BA Insight connectors with systems such as SharePoint, FileNet, iManage, and other enterprise repositories.

o Utilize REST APIs and scripting (C#, PowerShell, or similar) to implement or extend integration logic.

o Troubleshoot complex issues across multi-tier environments including application servers, connectors, indexing services, and authentication systems.

o Support orchestration pipelines that prepare data (chunking, metadata tagging, indexing) for LLM/AI consumption.

· Cross-Functional Collaboration

o Work closely with Project Managers, Solutions Consultants, and Support to ensure project milestones are met.

o Partner with Product and R&D to identify defects, suggest enhancements, and test new connector functionality.

o Support Sales and Customer Success teams in technical scoping discussions and feasibility assessments.

· Documentation & Process Discipline

o Maintain detailed technical documentation and logs of customer work.

o Track time and deliverables accurately using internal project management and time-tracking tools.

o Follow established PS methodology and internal QA/SDLC standards.

What are we looking for?

· Minimum 4–6 years of experience in a technical consulting, support engineering, or implementation role within a SaaS or enterprise software company.

· Experience with enterprise content management or search-based applications (e.g., SharePoint, iManage, OpenText, Documentum, Elastic, Solr) strongly preferred.

· Prior exposure to AI or data orchestration workflows a plus (chunking, vectorization, or integration with LLMs).

Primary Skills:

The candidate must possess the following primary skills:

Core Engineering & Development

· Strong proficiency in scripting and automation (Python, PowerShell, etc.)

· Solid experience with APIs, integrations, and data pipelines

· Ability to design and implement scalable, reusable solutions

Enterprise Search (Hands-On)

· Practical experience with:

· Indexing pipelines and ingestion workflows

· Metadata modeling and enrichment strategies

· Relevance tuning and search optimization

· Ability to diagnose issues related to:

o Missing content

o Poor ranking

o Incorrect search results

AI & Copilot Troubleshooting (Critical Skill)

· Hands-on experience or strong capability to troubleshoot:

· Microsoft Copilot / AI search issues

· Data grounding problems (AI not finding the right content)

· Permissions and access-related issues

· Microsoft Graph / Search indexing gaps

· Strong understanding of:

o Retrieval-Augmented Generation (RAG) concepts (high level)

o How AI depends on data quality, structure, and access

Enterprise Platform Experience

· Hands-on experience with one or more:

· Microsoft ecosystem (SharePoint, OneDrive, Graph, Copilot)

· Salesforce, ServiceNow, or similar enterprise systems

· Understanding of authentication (SSO, OAuth) and access models

Advanced Troubleshooting & Problem Solving

· Ability to diagnose cross-system issues (AI + search + data source)

· Strong root cause analysis skills across:

o Data

o Integration

o Platform configuration

Delivery & Ownership

· Ability to work independently on deployments and complex issues

· Experience in customer-facing or delivery environments

· Capability to guide/mentor junior engineers

Soft Skills

· Fast learner capable of mastering complex products and customer environments quickly

· Self-starter who can manage multiple projects with minimal supervision

· Team-oriented mindset with strong empathy for customers and colleagues

· Passionate about connecting enterprise data with AI to drive intelligent outcomes

· Exceptional troubleshooting and analytical abilities

· Passionate about delivering an amazing customer experience

· Able to have a change of mind, and able to change the minds of others

· Writes clearly and concisely

· Capable of working without a company office, with a fully remote team

Growth Skills

· Possesses a good work ethic; a self-starter with a desire to grow

· Always looking for better ways to get the job done

Work Schedule

· As Mentioned above.

· Flexibility to alternate schedules with other CoE Project Managers to ensure consistent U.S. coverage.

Qualification

Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience. This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.

About BA Insight

Upland BA Insight is an enterprise search and AI orchestration platform that connects knowledge across systems like SharePoint, FileNet, iManage, Jira, and Documentum. Our technology enables intelligent search and data orchestration pipelines that prepare content for use with AI models such as ChatGPT, Microsoft Copilot, and Azure OpenAI.

Role

We are looking for a Full Stack Engineer who can own the entire technical stack, design systems that scale, and ship products fast. You will work across frontend, backend, and AI systems, making key architectural decisions while building a product used by real users.

This role offers high ownership, where engineers move ideas to production quickly and take responsibility for both technical decisions and product impact.

What would you do?

• Build and own the end-to-end platform using React, Node.js microservices, Python AI agents, and AWS.
• Design and implement scalable system architecture, including caching, databases, and state management between AI and UI.
• Develop AI-powered backend services and orchestrate LLM workflows using modern frameworks.
• Build highly interactive front-end experiences using modern React and real-time communication tools.
• Define and maintain engineering best practices, including CI/CD pipelines, monorepo structures, and development workflows.
• Collaborate closely with users and product teams to identify problems and ship impactful solutions.
• Continuously simplify systems by removing unnecessary complexity and keeping architecture clean.

Who should apply?

• Engineers with 4+ years of experience building and shipping production-grade products.
• Strong understanding of system design, architecture, and scalable backend systems.
• Hands-on experience with Python (FastAPI, async systems) and LLM-based applications.
• Proficiency in JavaScript / TypeScript with Node.js and modern backend frameworks.
• Experience building modern frontend applications using React (React 18+).
• Familiarity with databases such as Redis, PostgreSQL, or MongoDB, and designing scalable APIs.
• Engineers comfortable working in fast-paced environments with high ownership and minimal process overhead.

Technical Skills

• Backend: Node.js, Express, Python, FastAPI
• Frontend: React (React 18+), interactive UI development
• AI/LLM Systems: LLM orchestration, multi-model integrations
• Databases: Redis, PostgreSQL, MongoDB
• Infrastructure: AWS, CI/CD pipelines, microservices architecture
• Real-time Systems: Socket.IO, Server-Sent Events (SSE)

About Us

Euphoric Thought Technologies is a dynamic and fast-growing technology company focused on delivering innovative digital solutions. We are looking for a creative and detail-oriented UI/UX Designer to join our team and help craft exceptional user experiences.

Key Responsibilities

• Design intuitive and engaging user interfaces for web and mobile applications
• Conduct user research and translate insights into wireframes, prototypes, and final designs
• Collaborate with product managers, developers, and stakeholders to define and implement innovative solutions
• Create user flows, journey maps, wireframes, mockups, and prototypes
• Ensure consistency in design across all products and platforms
• Perform usability testing and gather feedback to improve designs
• Stay updated with the latest UI/UX trends, tools, and technologies

Required Skills & Qualifications

• 3–4 years of experience in UI/UX design
• Strong portfolio showcasing design projects and problem-solving skills
• Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar
• Good understanding of user-centered design principles and usability
• Experience with wireframing, prototyping, and user testing
• Basic understanding of HTML, CSS, and responsive design is a plus
• Strong communication and collaboration skills

Preferred Qualifications

• Experience working in Agile/Scrum environments
• Knowledge of accessibility and design standards
• Ability to handle multiple projects and meet deadlines

Strong enterprise sales executive profile

Mandatory (Experience 1):Must have 2+ years of selling B2B SaaS.

Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).

Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure

Mandatory (Stability): Must have stable career history — no frequent job hopping

Mandatory (Note): Final round is F2F (client will handle the travel

Role & Responsibilities

Contributes to the technical vision for an engineering team, aligning with company-wide strategies and goals.

Contributes to the design and development of robust, scalable, and user-friendly web applications.

Create innovative solutions using the latest technologies and tools for front end development and backend development.

Collaborate with product managers, designers, and engineers to define product direction and to deliver complex applications.

Conduct thorough code reviews and provide constructive feedback to ensure high-quality code.

Mentor and guide junior engineers, fostering a culture of continuous learning and improvement.

Troubleshoot and debug complex issues in production environments, working closely with customer support and operations teams to ensure timely resolution and minimal disruption to business operations

Skills And Qualifications 

• 2-3 years of hands-on experience in back-end development with Node.js. ● Knowledge of Node.js frameworks 
• Good understanding of server-side templating languages 
• Understanding of code versioning tools, such as Git ● Have worked in any of the cloud based platform AWS, GCP, Docker, Kubernetes. 

Overview:

We are currently seeking an energetic Sales Development Representatives. This position is an integral part of our sales engine. SDRs are a specialised group of individuals always “hunting” for high-value opportunities.

SDRs are focussed on the front end of the sales cycle and be the face of KEKA. This individual must be highly motivated, self-starter who is able to identify and develop opportunities from multiple sources including prospect lists, discovery and individual research.

A typical day at KEKA being an SDR would involve:

1. Generating qualified opportunities for the company by rigorously prospecting and researching In the given region/market
2. Striking and initiating conversations with high-profile personas of companies you are prospecting into
3. Be the face of KEKA and introduce the company and the products to the prospects
4. Getting creative with writing emails/ Inmails and grabbing the attention of prospects
5. Being adaptable to change and have the thirst to learn new things/ways to reach the prospects and have them on board for a meeting

Requirements:

• 1-4 years of work experience in any customer-facing sales like Sales/inside sales/cold calling/business development
• Clear, concise, and effective written and oral communication skills.
• Empathy towards customers and understanding their needs.
• Interest, curiosity, and openness to learning new technologies.
• Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, etc.
• Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers.
• Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment.
• Ability to handle rejections and stay focused and driven.
• Ability to multi-task and manage your tasks effectively.
• Flexibility working in different shifts/regions. This is absolutely mandatory 

Good To Have:

• Prior work experience in SaaS product companies in domains relevant to Keka products.
• A proven track record of consistency in overachieving targets.

Greetings!!!

Please find below mentioned Job Description of Relationship Manager profile for your reference.

Company Name :- Bonanza Portfolio Ltd

Location : - Indore

Qualification : - Any Graduation

Job Description : -

1.     New client acquisition, building new relationships and increasing depth in existing relationships with clients.

2.     Selling online broking accounts- demat account, trading account.

3.     Identifying customer needs, assessing their appetite and providing them investment options.

4.     Achieving targets as assigned by the organisation on a monthly basis.

5.     Migrating offline clients to do online trading.

6.     Backend support to clients.

7.     Regular updates to the immediate superior as a when required.

Past experience in the similar role will be preferred.

If you are interested in this opportunity, please feel free to connect or refer to the suitable candidate if you know anyone.