Chief Marketing Officer (CMO)

Responsibilities

• Manage all accounting transactions
• Prepare budget forecasts
• Publish financial statements in time
• Handle monthly, quarterly and annual closings
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Compute taxes, prepare tax returns and file GST
• Manage balance sheets and profit/loss statements
• Report on the company’s financial health and liquidity
• Audit financial transactions and documents
• Reinforce financial data confidentiality and conduct database backups when necessary
• Comply with financial policies and regulations

Requirements and skills

• Work experience as an Accountant, preferably with a hotel, construction business or CA
• Excellent knowledge of accounting regulations and procedures
• Must have working experience with GST & TDS
• Hands on experience with Tally and entries
• Strong attention to detail and good analytical skills

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

SRE - Tech Lead (DevOps):

Location: Permanent Work From Home Option
Notice: Candidates with a notice period of 30 days and less and preferred

SRE-DevOps- Tech Lead - JD:

Srijan is hiring for Site Reliability Engineering (SRE), We are looking for SRE/DevOps- Tech Lead or Sr. Tech Lead with strong automation skills and a good understanding of how to build & run secure & reliable platforms for cloud-native applications. Please find below the detailed job description and kindly go through the same for reference:-

Minimum Experience: 6+ years in DevOps/SRE

Permanent WFH option

Job Description:-

The focus of this role is to build scalable, resilient, secure infrastructure for cloud-native applications whilst automating every mundane task you could think of and build observability dashboards, set up alerts, etc to provide optics to relevant stakeholders. In a nutshell: “You are keepers of Production environments”. You must be a problem solver with the ability to multitask and come with strong collaboration and communication skills.

Key Responsibilities:-

• Proactively monitor and review application performance

• Handle on-call and emergency support

• Ensure software has good logging and diagnostics

• Create and maintain operational runbooks

• Contribute in Solution Designing and evaluating Technical Debt

• Set right practices for Well-Defined Architecture & to minimize toil.

• Own SLI, SLO configuration as per Error Budget

• Maintain production services through measuring and monitoring availability, latency, and overall system health.

• Practice sustainable incident response and blameless postmortems.

• Not be afraid to contribute changes back to the Software engineering team to improve the systems.

• Managing the delivery pipeline into production.

• Able to mentor junior members on regular basis

• Troubleshooting issues with web applications

• Understanding of security principles and best practices

• Ensuring that critical data is backed up

• Configuration of monitoring systems including infrastructure monitoring and Application Performance Monitoring systems such as New Relic.

• Ensuring that web application infrastructure is built

• Ability to act as Customer Technical Advocate and negotiate well with peers on technical fronts.

• Flexible enough to work in different Shifts for hyper business requirement

• Ability to handle multiple global clients on tech front and generate desired reports to represent health of SRE Delivery.

Skills/Experience:-

• A key skill of a SRE Tech Lead is that they have a deep knowledge of the application, the code, and how it runs, is configured, and scales. That knowledge is what makes them so valuable at also monitoring and supporting it as site reliability engineers.

• System administration, security, and networking

• The SRE Tech Lead expected to have a good understanding of system administration (Linux or Windows) and networking.

• Essential commands

• User and Group Management

• Knowledge of networking concepts (DNS, TCP/IP, and Firewalls)

• Service Configuration

• Storage Management

• Good grasp of fundamental security concepts

• Good understanding of infrastructure as code principles.

• Knowledge of a scripting language such as Bash

• Ability to configure infrastructure using a Configuration Management technology such as Puppet, Chef, or Ansible.

• Familiarity with Jenkins or any other CI/CD tool

• Proficiency in a high-level programming language such as Python or Go.

• Understanding of container technologies such as Docker, Kubernetes

• 2 yrs+ hands on experience with container orchestration technologies such as ECS, EKS, AKS or Kubernetes would be beneficial.

• Use Terraform and other IaC to deploy cloud infrastructure.

Cloud technologies:-

• Experience designing available, cost-efficient, fault-tolerant, and scalable distributed systems on AWS/Azure

• Hands-on experience using compute, networking, storage, and database AWS/Azure services

• Hands-on experience of 4 yrs+ with AWS/Azure deployment and management services

• Ability to identify and define technical requirements for an AWS/AZURE-based application

• Ability to identify which AWS/AZURE services meet a given technical requirement

• Knowledge of recommended best practices for building secure and reliable applications on the AWS/AZURE platform

• An understanding of the AWS/AZURE global infrastructure

• An understanding of network technologies as they relate to AWS/AZURE

• An understanding of security features and tools that AWS/AZURE provides and how they relate to traditional services

𝐇𝐞𝐥𝐩 𝐮𝐬 𝐜𝐫𝐞𝐚𝐭𝐞 𝐭𝐡𝐞 𝐆𝐨𝐨𝐠𝐥𝐞 𝐏𝐚𝐠𝐞 𝐫𝐚𝐧𝐤 𝐈𝐧𝐟𝐫𝐚 𝐨𝐟 𝐖𝐞𝐛𝟑 & 𝐁𝐥𝐨𝐜𝐤𝐜𝐡𝐚𝐢𝐧𝐬 

Building a missionary team, please do not apply if you just need any internship/ job/role/compensation change - you won’t be able to make the most of the growth path and the mentorship that will be invested into you.  

Read our coverage here 

https://www.decentralised.co/p/spotlight-series-supermind">https://www.decentralised.co/p/spotlight-series-supermind

Supermind is a blockchain intelligence startup that builds products for Institutional investors & crypto native hedge funds. The company is currently working on its product-market fit and this is one of a kind opportunity to work with a seasoned 1x founder, closely.  

Crypto is overwhelming and the need to understand the technical nuances of same, hasn't been more compelling than the sophisticated applications of interdisciplinary sciences that determine the pricing, risk & liquidity of an asset class. What's more difficult, we hear is having frameworks to map 2nd /3rd order effects (both driven by technical & fundamental analysis) - to confidently take directional/thematic bets. 

The core product is built around search-led personalization & discovery as a theme while giving the Crypto analysts templates to base their analysis on. 

This business development role entails ‘n’ number of things. With the emerging world of Web3, marketing strategy is a dynamic term. Your day will start by understanding the target audience, pain points and so on and then curating a close-to-perfect marketing strategy.

As overwhelming as it may sound, It is going to be the ride of growth, expanding your knowledge base every single day and discovering the Web3 ecosystem in depth. Understand that start-ups are hard and thus the metric for excellence is beyond conventional content roles. 

Your key success metrics here are:

1. Supporting the product launch, building strategies and finding creative ways of targeting the audience

2. Develop a growth strategy focused on building a community of superfans who would share valuable feedback and help us evolve

3. Conduct user research to identify new markets and customer needs

4. Arrange business meetings with prospective clients

5. Promote the platform addressing or predicting users’ objectives

6. Prepare https://resources.workable.com/contract-administrator-job-description">sales contracts ensuring adherence to law-established rules and guidelines

7. Provide trustworthy feedback and after-sales support

• Complete and end to end management of training and capability building of learners in each cohort and simultaneously running cohorts
• Deep analysis of weekly progress of each individual learner and planning of remediation
• Being a mentor and guide to each individual learner, driving their strengths and addressing skill gaps so each candidate progresses to our standard of excellence in capability
• Planning and ensuring holistic readiness of all learning infrastructure including courseware, platform, labs, projects, domain based contextual learning and business (soft) skills (with support from content and other functions and leadership teams)
• Managing a team of trainers and other resources such as training assistants for optimum resource utilization and delivering best quality industry-relevant training

• At least 10 years experience in training technical areas in computer science and data engineering or cloud
• Experience in managing trainers and managing training operations
• Clear and up to date understanding of job role requirements, talent requirements, especially in data driven technical job roles
• Strong delivery experience will be an added plus

Job Summary
Immediate vacancy for fresher male & female candidates for Kolkata Howrah hooghly durgapur Mednipore Location.

Should be smart & Presentable

Its Full time & Permanent job.
Responsibilities and Duties
Maintain good relationship with the walk in customer in the bank branch
Move towards to high value customer for SBI bank Product & its benefit
KYC updation of SBI cards
No Field work
In House banking job

Note : Work inside the SBI bank work for SBI bank under company payroll
Key Skills
banking job, fresher, freshers, back office, backend, HS pass, data entry, bank job, finance, reception, front dest, customer care, HS pass, Undergraduate, Sales job, marketing job
Required Experience and Qualifications
HS pass or 10+2
good communication skill
Should be smart & Presentable
Age 18-32 years