Chief Marketing Officer (CMO)

Key Responsibilities:

• Make outbound calls and handle inbound inquiries to counsel students and parents about our courses and programs.
• Understand student requirements, preferences, and academic background to suggest suitable courses.
• Follow up on leads and inquiries through calls, emails, and messages.
• Convert leads into walk-ins, and walk-ins into successful admissions.
• Meet and exceed weekly/monthly admission targets and KPIs.
• Coordinate with the academic and operations team to ensure smooth onboarding of students.
• Stay updated with course offerings, admission criteria, deadlines, and industry trends.

Required Skills & Qualifications:

• Bachelor's degree in any discipline (preferred: Education, Business, or Communication).
• Prior experience in telesales, inside sales, or academic counselling is a plus.
• Excellent verbal and written communication skills.
• Strong interpersonal and persuasive abilities.
• Proficiency in using MS Office tools.
• Goal-oriented mindset with the ability to work under pressure.

• Designing engaging and responsive landing pages
• Optimising sites for maximum speed and scalability
• Liaising with back-end developers to ensure web and app logic is properly integrated
• Ensuring website function and stability across devices i.e. desktop, mobile, tablet
• Working with marketing and research teams to incorporate brand elements and relevant market research findings into website
• Providing internal support and external customer service throughout the build and launch process of the website

Skill Required:

• HTML5, CSS3, 
• Javascript and jquery elements
• Bootstrap 
• WordPress, Drupal, Joomla
• Graphic Designing
• Photoshop
• Illustrator

• Knowledge of various testing techniques and the ability to use them in practice (at least 4 years of practical experience)
• Strong analytical and interpersonal skills with the ability to work independently and collaboratively.
• Intermediate programming experience in one or more of the following languages: Java, C#, JavaScript/TypeScript, Python
• Hands-on experience in frontend, API and/or database test automation: Selenium, Cypress, Serenity BDD, REST API testing, Cucumber
• Experience with defect tracking/management tools such as JIRA.
• Demonstrated experience with industry standard Quality Assurance best practices for Agile and Iterative SDLCs, testing methodologies, implementation, and deployment activities.
• Experience in every-day use of version control system (git)
• Experience in testing in a continuous integration environment Jenkins/TeamCity, Maven
• Basic knowledge of SQL
• Working experience in creating test documentation (Test Plan, test report, basic test metrics)
• Experience in working with requirements
• As a consultant, ability to effectively cooperate with the client and/or end users
• Fluent English in speech and writing (frequent communication with English-speaking clients)

• Must have strong knowledge of the programming language (Java).
• Experience in performing performance tests using dedicated tools (e.g. Jmeter)
• Experience in performing usability and/or security tests
• Experience in mobile testing, cloud migration testing or data integrity testing
• Team leading skills
• Ability to design test strategy for a project

Chatbot Developer

We are a Conversational AI- Product Development company which is located in the USA, Bangalore.

We are looking for a Senior Chatbot /Javascript Developer to join the Avaamo PSG(delivery) team.

Responsibilities:

• Independent team member for analyzing requirements, designing, coding, and implementing  Conversation AI products.
• Its a  product expert work closely with IT Managers and Business Groups to gather requirements and translate those into the required technical solution.
• Drive solution implementation using the Conversational design approach.
• Develop, deploy and maintain customized extensions to the Avaamo platform-specific to customer requirements.
• Conduct training and technical guidance sessions for partner and customer development teams.
• Evaluating reported defects and the correction of prioritized defects.
• Travel onsite to customer locations for close support.
• Document how to's and implement best practices for Avaamo product solutions.

Requirements:

• Strong programming experience in javascript, HTML/CSS.
• Experience of creating and consuming REST APIs and SOAP services.
• Strong knowledge and awareness of Web Technologies and current web trends.
• Working knowledge of Security in Web applications and services.
• experience in using the NodeJS framework with good understanding of the underlying architecture.
• Experience of deploying web applications on Linux servers in production environment.
• Excellent communication skills.

Good to haves:

• Full stack experience UI and UX design experience or insights
• Working knowledge of AI, ML and NLP.
• Experience of enterprise systems integration like MS Dynamics CRM, Salesforce, ServiceNow, MS Active Directory etc.
• Experience of building Single Sign On in web/mobile applications.
• Ability to learn latest technologies and handle small engineering teams.

• Candidate must have excellent verbal and written communication skills.
• Experienced candidates should have knowledge about all the portals like Upwork etc.
• Candidate should be able to find new clients, get deals finalized, and coordinate with the technical team on deliverables.
• Fresher candidates must have the zeal to learn things and have a quick learning ability.
• Responsible for finding and retaining clients.
• Manage the end-to-end bid process.
• Understand and resolve complex technical, strategic, and business issues.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Required Skills:

• Proven development experience on smartphone platforms.
• Hands-on experience on React Native Framework, including React JS, React Native, and JavaScript.
• Extensive programming experience with at least one programming language such as Swift, Java, JavaScript.
• Deep familiarity with iOS or Android development.
• Familiarity with RESTful APIs
• Familiarity with code versioning and CI/CD tools like Git, SVM, Jenkins.
• Must have worked on at least one app that is published in AppStores.

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations.

Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80 countries. Founded in 2015, Emeritus, part of the Eruditus Group has more than 1,400 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai.

With offices in six countries, 1000+ employees and more than 100,000 student enrollments over the last 12 months, Emeritus is a global leader in the $280 billion global professional education market. In 2020, EMERITUS secured a $113 million Series D round with participation from Leeds Illuminate, Prosus Ventures, Sequoia India, and Chan Zuckerberg Initiative.

Learning Design – designing to maximize the learning of the student; having a student centric approach in all decisions regarding design experience.

Storyboarding – translating the raw video footage into an accessible and engaging series of videos that enhance the student’s learning.

Visualization – using visual medium to convey ideas and enhance learning - creating visual representations of concepts, ensuring visual consistency and harmony in the videos.

Video reviews – checking the quality of videos received from the video editors.

Co-ordination with Production team – interacting with teammates the extended team (video editing partners) to create a top-quality product.

Skills and Qualifications

• Education: Bachelor’s or Master’s degree in Educational Tech, Instructional Design, Mass Communication, or Journalism. An MBA degree is highly desirable.
• Specialized knowledge: Instructional design, online learning, video-based learning, mobile learning  Other characteristics: team player, ability to work in a global, virtual team, Prior experience in a startup environment will be helpful, innovative, attention to detail, ability to grasp technical concepts and simplify them visually, and an inclination towards understanding academic content.
• Professional certification: Instructional design, video editing a plus
• Experience: At least 6 years work experience in a fast-paced, growth environment in a similar role

Characteristics

• Team player
• Ability to work in agile methodology
• Ability to grasp technical concepts and simplify them visually
• Strong written and verbal communication skills
• Innovative
• Attention to detail
• An inclination towards understanding academic content

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.