Salesforce Developer & Admin

We Are Expanding Our Marketing Team at Byte Elephants

Technologies!

Join us in building one of India’s smartest SaaS Growth Engines.

Byte Elephants Technologies is on an ambitious mission to reshape the future of SaaS for ERP, DMS, HRMS, SFA, WMS, POS & Enterprise Automation.

To fuel our next phase of expansion, we are building a high-performance, AI-powered Marketing & Growth Division — and we are hiring four specialist roles.

1. Content & AI Creative Specialist
2. Social Media Lead Generation Specialist
3. Performance Marketer
4. SEO Specialist

If you are Best in Any One of These, Then Reach Out to Us.

We invite passionate, skilled, and growth-driven individuals to become part of our fast scaling team.

1. Performance Marketing Specialist (Google Ads + LinkedIn Ads + Funnels + Analytics)

Experience: 1.5 – 5 years

Role Summary

Own the end-to-end paid acquisition engine for all Byte Elephants SaaS products. Runhigh-converting campaigns, optimize budgets, build landing pages, and deliver predictable monthly MQLs.

Key Responsibilities

 Run LinkedIn Lead Gen, Sponsored Content, InMail, and retargeting campaigns

 Manage Google Search, Display, Retargeting & Performance Max

 Build & A/B test landing pages (Zoho, Unbounce, Webflow, WP)

 Track performance using GA4, Tag Manager, Hotjar

 Reduce CPL and improve conversion rates

 Integrate leads into CRM workflows & automate nurturing sequences

 Prepare weekly performance dashboards with insights

Ideal Candidate

 Strong analytical mindset

 Hands-on with LinkedIn + Google Ads

 Able to scale budgets responsibly

 Experience in B2B or SaaS preferred

Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.

100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.

The world’s largest provider of customer experiences to North American consumers.

We Serve More than 200 Major Clients Worldwide, Including:

• 4 of the top 5 wireless providers
• 4 of the top 8 healthcare companies on the Fortune 500
• 4 of the top 10 banks on the Fortune 500
• 5 of the world’s largest retailers
• 4 of the top 10 largest car manufacturers
• 10 of the top 20 regulated utility companies
• 3 of the 5 largest technology companies
• Provide customer support and resolve customer queries via call.
• Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Candidate should be flexible to work in 24*7 environments (US Shift).
• Freshers to 5yrs of experience with Customer Support * 
• Experience in an International Voice Process.
• The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
• Candidates who have experience into domestic Voice Process can be considered as freshers.

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us. 

At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.

• Job Category
• Customer Experience
• Posting Date
• 10/01/2025, 11:42 AM
• Locations
•  Pritech Park SEZ Block12, IN
• Apply Before
• 10/06/2025, 11:42 AM
• Job Schedule
• Full time
• Job Shift
• Night

Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.

Key Responsibilities:

• Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
• Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
• Suggest strategies and actions to be taken based on interactions with customers.
• Take leadership on all customer relationships and play a major role in creating a positive brand impression.

Requirements:

• Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
• Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
• Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
• Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

As a Technical Program Manager in this team, you will own one of our Learning Tracks end to end:

1. Backend Developer Track (Java, Springbot, OOP, LLD, HLD)
2. Full Stack Developer Track (HTML, CSS, JS, MERN Stack)
3. QA Automation track (Java, Selenium, TestNG, Cucumber, API Testing) Refer to the Curriculum pages at Crio for the full details of each track - Crio Programs
4. Your goal is to make that track the best learning experience in the world.
5. You will be making a difference in thousands of careers in this role. You will get to experience working at a startup with some of the brightest and most enthusiastic minds.

*In this role, you will work closely with multiple stakeholders and teams across Crio. Crio is on a sharp growth trajectory, having already grown 3x in the past few months. This provides a massive opportunity for new hires to take up challenges and scale quickly with the company.

https://www.linkedin.com/feed/hashtag/?keywords=role&;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7005446995368697856">#Role and Responsibilities:
1. Full ownership of the Learning Track.
2. Make the best possible learning track in the market.
3. Analyze the track metrics and identify areas for improvement, address these and drive/execute the necessary improvements
4. Focus areas include learning outcomes, jobs outcomes and graduation rates.
5. Work closely with the growth team, delivery team, subject matter experts, mentors and external companies.
6. Handle B2B requirements for these courses.
7. Grow and pick up additional skills and responsibilities, including creation and ownership of additional tracks or categories
8. Drive continuous improvement in Session Quality and Mentoring quality
9. Own the processes and tools for the track
10. Learning outcome definitions
11. Interviews/Onboarding and Certification for Mentors, SMEs, Teaching Assistants and Project Engineers
12. Mocks/Revisions/P2P interviews/Interview Preparation for our learners
13. Lead a team of Product Engineers for curriculum work
14. Work with Production team to productionalize/standardize/visualize content
15. Consume feedback from learners, mentors, creators and learner interviews. Address them effectively
16. Do market research and work with SMEs to keep the track relevant to the evolving industry

https://www.linkedin.com/feed/hashtag/?keywords=qualifications&;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7005446995368697856">#Qualifications and Experience
1. 2+ years of coding experience and good familiarity with the tech stack for that track (e.g. HTML, CSS, JS and MERN for our Full Stack Track)
2. Looking to get into Management areas with a background of strong technical knowledge
3. Strong ownership and attention to detail with solid communication skills.
4. 4+ years of software industry experience preferred with experience leading a team Additional Details
5. This is a full-time position
6. Preferred: Candidates who are available to start immediately
7. The office location will be Bangalore

Note: *If you are currently looking for a job and want to apply for this position, then you can alos apply through this link below: https://lnkd.in/gk5CxCFA">https://lnkd.in/gk5CxCFA

Key Account Manager Job Description

                                                                         JOB DESCRIPTION (JD)

The following obligatory points are a standard part of every JD and each employee regardless of his/her designation is fully obliged to fully understand and comply with the below:

1. Unconditional compliance of the following policies:
2. Company Inner Regulations and Information Security Protocol (ISP).
3. Departmental Policy (DP) or Work Centre Area Policy (WCAP) – whichever and wherever applicable.
4. Guidelines to systems and documentation.

Detailed description of specific responsibilities:

1. B2B lead generation.
2. Arranging meetings and demos of our offerings to potential clients.
3. Deal closure.
4. Handling ground force (supermen) and ensure customer satisfaction in terms of services and operations after sales.
5. Coordinate with formulation and tech team to give them market feedback to help in improvement of our products and also manage demand and supply in market.
6. Handle customer queries and solve their problems.
7. Onboard new distributors on panel and handle business through them. Also handle existing distributors.
8. Manage all legal paper work related to sales and subscription of our products and services.
9. Collection of payments from all the clients and distributors handled.

• Hands on Experience on  PHP, Laravel, MySQL, jQuery, HTML5, Linux
• Knowledge of open source platforms like Wordpress will be an added advantage.
• Experience on Angular JS or React is preferable
• Experience using and deploying on Linux.
• Experience in teams using CI / CD Pipeline -  Git, Jenkins
• Experience working in agile methodology