Role & Responsibilities:
- Owning offline/retail P&L
- Identifying potential locations for expansion following the company’s expansion strategy
- Liaising with various agencies in the space search
- Carrying out a detailed feasibility study on chosen locations
- Negotiation with the malls/agencies and finalization of related documents & pricing.
- Creating & implementing the organization chart for the offline/retail function
- Collaboration with the Marketing team and VM for In-store marketing/promotions and for external ATL/BTL activities
- Generates ideas about future retail activities to ensure a cutting-edge strategy; maintains up-to-date knowledge of the marketplace, competitors, and trends
- Takes a lead role in building a strong sales management culture with the operations team; spends time coaching store managers, identifying skills and opportunities for development; provides advice and guidance on Store manager issues when needed.
- Maintains and constantly develops innovative and cost-effective stock generation; monitors stock weekly to achieve bottom-line sales budget against monthly targets
- Implementation of ERP and other Technology resources for effective Business Decision Making
Expected skill sets:
- Experience of 12 -14 years with established brand(s) in the Lifestyle Retail category.
- Critical experience in Sales and/or Retail Operations is a must
- Should have worked across the key retail formats viz EBO, LFS, and MBO.
- Experienced in managing relationships at a senior level and managing a diverse (in terms of skill base and experience) team of people.
- Must be able to demonstrate the ability to c
- ontribute and successfully deliver against a business strategy.
- Excellent communication skills - verbal, written to include report writing and group presentations
- Commercially sound with a good understanding of profit and loss accounting and the influence of operating factors e.g. volume v price
- Excellent organization skills, able to prioritize
- A collaborative team player concerned with the team's success as well as individual performance
Why join us?
We are a young and dynamic team, so you will get to make a significant impact, learn a lot, and have fun in the process. We are building our team as well, so this is a great opportunity to quickly climb up the ladder and become among the top D2C experts in India.
We are a funded, capital-efficient business, with best-in-class D2C founders as our investors. We are rapidly growing, so you get to be a part of the hyper-growth phase and quickly grow with us.
Job Details:
- Work timings: Mon to Sat, Work from Office role
- Office location: Mumbai
- CTC: As per market standard
- Reporting: To founder
Subodh Popalwar
Software Engineer, Memorres
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The Product Manager is responsible for delivering a differentiated product that addresses a business need and represents a viable business opportunity. A key component of this role is ensuring that the product supports the company s overall strategy and goals. The Product Manager is ultimately responsible for managing the product throughout its lifecycle conception through end-of-life:
Define the product vision, strategy, and roadmap
Work closely with the business and engineering teams to optimize the ad-spend for maximum reach and return on ad-spend (ROAS)
Gather, manage, and prioritize business requirements and develop business case for new development of in-house Ad-Spend tracking and management
Work with business and technology teams to enable development of personalisation engine and audience segmentation for targeting and
with the data science team to plan experimentation roadmap
Keenly observe how ad-tech ecosystem is evolving, and how that impacts our future roadmap
Be the scrum master and the product owner (define stories and detailed specifications) in engineering sprints
Run beta and pilot programs with new products and features along with regular reviews with business teams to ensure that it meets the expectations
Sample Goals
Define the product roadmap (3 months, 6 months, 1 year) in the ad-tech space
Set up framework for analyzing effectiveness of ad-spend
Build low-touch processes, self-serve solutions, automation to eliminate the involvement of engineering in business-as-usual (BAU) activities - reduce engineering time spent in BAU activities to
Develop internal platform and operational dashboards for marketing managers for effective ad-spend management
Skills and Experience
Demonstrated success defining and launching excellent products
Excellent written and verbal communication skills
Technical background
Proven ability to influence cross-functional teams without formal authority
Passion to answer Product/Engineering questions with data
Overall 2+ years of experience with at least 2+ years in product management role
Capable of tackling very loosely defined problems
Prior experience with ad-tech spend management platforms, integration with Google, FB ad-platforms, development of internal dashboards for ROAS optimization, SEO
Job Purpose
• Deliver on significant portfolio indicators and maximise resolution/ roll backs/ normalization / recoveries and influence reduction in bucket inventory by enhancing performance.
• Be the executor of collection strategies implemented by the ACLM/RCLM/Centre Head.
• To ensure that all laid down processes are adhered to without any deviations. Have checks and balances to ensure smooth process adherence.
Liaison with other functions and departments viz. sales , credit, operations , RIC, Legal Receivables Management
Job Responsibilities(JR) :
• Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.
• Review field follow-up for the portfolio managed towards achievement of target set.
• Monitor the agency / field executive’s performances periodically.
• Achieve the money collection under principal, fees & charges as per targets.
• Regular visit to yard and reporting thediscrepancies / compliant items as a visitreport. (Applicable for Auto, Two Wheeler,
Agri & CTG Loans)
• Ensuring timely allocation and field follow- up.
• Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area Collection Managers to prevent the same.
• Ensure trails updates are recorded in web- collections for follow-up on skip marking,deceased specifically apart from follow-up on normal portfolio.
• Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.
• Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections. Call recordings have to be validated and updated in the visit report submitted to the agency process Management
• All Banks process to be adhered to in totality in Unit performance
• Cash deposit process including monitoring TAT taken by agencies to deposit money collected.
• Receipt Management – including receipt recon, sighting of unused receipts, completion of lost receipt formalities.
• Settlement process involving issue of settlementletters to be in line with approvals received.
• Manage escalations and ensure resolution of all cases.
• Ensure repo process including repo kit to vendors, usage of repo app at agency level, valuation, sale of vehicle (online/ off line), RC
book updation are managed as per the laid down guideline.
• Training programs to be done monthly and all employees to be covered for minimum man hours every quarter.
• All vendor bills are processed within 30 days of work and no vendor bill is left unprocessed for 60 days at any given point of time
• Ensure 100% usage of collection system and receipt mobility (HHT).
• Ensure nil delay in cash TAT and mis-posting of payments Vendor Management
• Management of field/ referral vendors
• Ensure compliance from the vendors on laid down processes.
• Monitor performance of field agencies and address performance deficiencies.
• Ensure 100% compliance of critical items like DRA certification/ police verification etc.
• Code of conduct to be followed by the vendor across aspects of field and tele calling.
• In case of yard management, ensure set targets for the inventory movement in yard and sale process are met.
Regular review of vendors/yards basis their performance, man power invested productivity expectations and process norms.
Relationships and Roles
To ensure smooth functioning of day to day process, the position is critical to have close interaction with following functions
INTERNAL
• Sales (Sales Manager) : coordinating with sales for feedback and resolutions on Non-starters / frauds. Sharing data regarding negative profiles and areas basis portfolio trends
• Local Operations/CPU : coordinating for regular schedule uploads, receipt management, PDC management , PDC presentation. For retrieval of relevant documents for skip tracing and fraud cases
• Process team (Process Managers and Central team): For process and compliance related items EXTERNAL
• Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement
Code Of Conduct & HR Trainings
To follow code of conduct guidelines of bank. Code of conduct training to be done at agency level as per process guidelines.
To nominate and get mandatory trainings done for self as per HR training schedules.
Legal
• Initiating legal in high POS delinquent cases.
• Coordination with legal team for effective use and execution of legal tools.
Educational Qualifications
Graduate / Post Graduate / MBA
Key Skills
• Should possess good communication skills
• Good leadership quality and molding and supporting the team for desired results as per management expectations(for \agencies/off-rolls staff)
• Should be able to handle deadlines and compliance items
• Should be good on follow up and accomplishment of targeted achievements
Experience Required
Sufficient hands on work experience of min. 2 years and above in financial industry
• Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.
• Should be mature enough to handle customer and agency xecutives/vendors pressurized situations and ensure targets /deadlines
• Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.
Major Stakeholders
Customers
• Branch Banking Team
• Operations / Sales / Process / RIC / Legal
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- Solid analytical and problem-solving skills
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- Strong communication and inter-personal skills
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[Pannkh] is a dynamic and rapidly growing e-commerce company focused on Women apparels. We specialize in providing top-quality products to our customers through various online marketplaces. As a leader in the industry, we are looking for a seasoned Senior Manager to join our team and drive our catalog operations to new heights.
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- Open source at heart: We are building a community where you can use, contribute and collaborate on.
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- Flexible timings: Fit your work around your lifestyle.
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- Work Machine of choice: Buy a device and own it after completing a year at BSA.
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Follow CutshortSubodh Popalwar
Software Engineer, Memorres