Business Development Executive

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Role : Oracle ERP consultant

Experience: 4-8 years

Involves L3 support and Development activities.

Good at Work Order Management, Item/Bill of materials, Quality Assurance, Order Management

Job Description

We are looking for an experienced software engineer with a strong background in DevOps and handling

traffic & infrastructure at scale.

Responsibilities :

Work closely with product engineers to implement scalable and highly reliable systems.

Scale existing backend systems to handle ever-increasing amounts of traffic and new product

requirements.

Collaborate with other developers to understand & setup tooling needed for - Continuous

Integration/Delivery/Deployment practices.

Build & operate infrastructure to support website, backend cluster, ML projects in the organization.

Monitor and track performance and reliability of our services and software to meet promised SLA

You are the right fit if you have:

1+ years of experience working on distributed systems and shipping high-quality product features on

schedule

Experience with Python including Object Oriented programming

Container administration and development utilizing Kubernetes, Docker, Mesos, or similar

Infrastructure automation through Terraform, Chef, Ansible, Puppet, Packer or similar

Knowledge of cloud compute technologies, network monitoring

Experience with Cloud Orchestration frameworks, development and SRE support of these systems

Experience with CI/CD pipelines including VCS (git, svn, etc), Gitlab Runners, Jenkins

Working with or supporting production, test, and development environments for medium to large user

environments

Installing and configuring application servers and database servers

Experience in developing scripts to automate software deployments and installations

Experience in a 247 high-availability production environmentAbility to come with best solution by capturing big picture instead of focusing on minor details. Root

cause analysis

Mandatory skills: Shell/Bash Scripting, Unix, Linux, Dockers, Kubernetes, AWS, Jenkins, GIT

How You'll Contribute:

● Redefine Fintech architecture standards by building easy-to-use, highly scalable,robust, and flexible APIs

● In-depth analysis of the systems/architectures and predict potential future breakdown and proactively bring solution

● Partner with internal stakeholders, to identify potential features implementation on that could cater to our growing business needs

● Drive the team towards writing high-quality codes, tackle abstracts/flaws in system design to attain revved-up API performance, high code reusability and readability.

● Think through the complex Fintech infrastructure and propose an easy-to-deploy modular infrastructure that could adapt and adjust to the specific requirements of the growing client base

● Design and create for scale, optimized memory usage and high throughput performance.​

Skills Required:

● 5+ years of experience in the development of complex distributed systems

● Prior experience in building sustainable, reliable and secure microservice-based scalable architecture using Python Programming Language

● In-depth understanding of Python associated libraries and frameworks

● Strong involvement in managing and maintaining produc Ɵ on-level code with high volume API hits and low-latency APIs

● Strong knowledge of Data Structure, Algorithms, Design Patterns, Multi threading concepts, etc

● Ability to design and implement technical road maps for the system and components

● Bring in new software development practices, design/architecture innovations to make our Tech stack more robust

● Hands-on experience in cloud technologies like AWS/GCP/Azure as well as relational databases like MySQL/PostgreSQL or any NoSQL database like DynamoDB

We have multiple open positions for full-stack engineers to work with us on a cutting-edge eCommerce trade analysis platform.

I am looking for multiple full stack MERN developers

Must have experience with:

• Typescript
• NextJS
• Firebase / AWS services
• Experience working on SaaS applications with a large codebase

Nice to have

• Tailwind
• DynamoDB
• Chart libraries such as ChartJS

1. Act as a first line support for IT department
2. Answer internal and external customer calls and emails
3,create service desk tickets, assign technician and follow up closure
4.Monitirng service desk dashoard and sending alert for SLA violations
5. end to end front line coordination 
Skills - experience in interacting with US clients 
basic understandign of IT set up and computing issues
ITIl V3 certification would be an added advantage 
Please note that the shift timings will be 6pm to 3am and 8:30pm to 5:30am.
Home drop available
JOINING BONUS FOR EARLY JOINERS .