Content Writer

About Us:

MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.

Key Responsibilities:

• Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
• Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
• Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
• Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
• AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
• Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
• Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
• Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.

Qualifications:

• Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
• AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
• Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
• Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
• Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
• Project Management Tools: Experience with Jira or similar agile project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
• Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.

Why Join Us?

• Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
• Work with a cross-functional, high-impact team on cutting-edge AI solutions.
• Career growth and leadership opportunities in Conversational AI domain.
• Competitive compensation, remote-first work culture, and collaborative environment.

We are looking for a dynamic and result-oriented Sales & Marketing Executive who can support business growth by identifying new opportunities, building strong client relationships, and promoting our eLearning solutions in international markets.

Key Responsibilities:

• Identify and generate new business opportunities through research, outreach, and networking.
• Engage with potential clients through emails, LinkedIn, and calls to introduce company services.
• Support the sales pipeline by qualifying leads and coordinating meetings with senior team members.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Prepare sales presentations, proposals, and marketing materials for client interactions.
• Maintain and update CRM data, client records, and sales reports.

Required Skills:

• Strong written and verbal communication skills in English.
• Basic understanding of sales psychology and client engagement.
• Good analytical and research skills.
• Comfortable with LinkedIn outreach, email communication, and online research.
• Self-driven, target-oriented, and eager to learn and grow in sales & marketing.

Preferred:

• Interest or exposure to international markets or B2B sales.
• Basic knowledge of digital marketing or lead generation tools.

Designation Name: Full Stack Java Developer

Work Location: Gurgaon (Hybrid)

Experience: 5+ Years

We are seeking a highly skilled and experienced Fullstack Java Developer to join our dynamic development team.

As a Fullstack Java Developer, you will be responsible for designing and implementing software solutions that meet our clients' needs. You will collaborate with cross-functional teams to define, design, and deliver high-quality software solutions. The ideal candidate should have a strong background in Java development, React.js, Kubernetes, and Linux, and be passionate about staying updated with the latest industry trends and technologies.

Responsibilities:

● Develop, test, implement, and maintain Java-based applications

● Design and implement front-end interfaces using React.js

● Collaborate with the DevOps team to deploy applications on Kubernetes clusters

● Write efficient, reusable, and scalable code

● Troubleshoot, debug and upgrade existing software

● Work closely with UX/UI designers to implement design mockups into functional applications

● Participate in code reviews and provide constructive feedback to peers

● Stay updated with emerging technologies and industry best practices Requirements:

● Bachelor's degree in Computer Science, Information Technology, or related field

● Proven experience as a Fullstack Java Developer or similar role

● Strong proficiency in Java programming language

● Experience in front-end development using React.js

● Familiarity with container orchestration platforms like Kubernetes

● Proficiency in Linux-based development environments

● Solid understanding of software engineering concepts, algorithms, and data structures

● Excellent problem-solving skills and attention to detail

● Strong communication and collaboration abilities

● Ability to work in a fast-paced, collaborative team environment

Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!

Position: Technical Support L2 - AD & Exchange

Employment Mode: Contract to hire (Full time opportunity)

Work Mode: Work from office

Shift: 24*7 Rotational Shift

Location: 

Mumbai - Andheri

• 5 to 6 years and 2 to 3 Years in RPA  - Business analyst
• Analyse, understand, and review existing business process documentation to ensure the complete processes steps documented.
• Participate in various types of interviews, meetings, or workshops to define, design, and configure automation solutions.
• Support the creation and maintenance of solution documentation (process definition document, solution design document, user manual, process estimation etc).
• Help with the creation and documentation of test procedures and scenarios prior to launch User Acceptance Testing (UAT).
• Support business teams in testing activities, including integration testing, end-to-end (business process) testing and UAT.
• Problem-solve issues that arise in the day-to-day running of automation processes and provide timely responses and solutions as required.
• Manage end to end Project Lifecycle
• Act as a SPOC for customers, Project Teams, Leadership, and administration
• Run workshops with client SMEs to understand the end-to-end process
• Identify any automation blockers and the suitability of the process for automation
• Calculate automation % and FTE benefit and build effort estimates, No of BOT
• Present summary of findings to the client and walk them through to-be design of the automated process
• Work closely with development team to ensure requirements are accurately mapped and suitable for development
• Must be able to provide suggestions for the improvement of existing process and design to-be flows

Are you looking for a promising career with a well known ed-tech brand, which is looking to make life easier for kids and parents to understand basic concepts of learning? Then read on.

Our client aspires for equity in education along with profound, measurable societal impact. The company provides learning solutions such as digitalized educational contents, English speaking, school infrastructure, improvement and management solutions etc. for a spectrum of audiences ranging from children in schools and informal setting, to teachers, adults, and corporate. They've created significant reach and impact at scale; through their presence across 32 States and Union Territories and 478 districts of India, in 36,000 schools and with a network of around 300 Institutes of Skills, and 100 industrial clusters, they directly impact 15 million people on a daily basis. Globally, they deliver programmes in 17 countries of Africa, Middle East and South East Asia

• Responding and managing inbound sales leads from our website or any other channel.
• Doing the first conversation, understanding the requirements, suggesting a best suited solution and then connecting them to the senior members of our team.
• Understanding sales targets and building leads digitally both for the social sector, for schools, with coaching institutes and retail.
• Working with the senior team to share the relevant information, mature these leads and driving them for conversion
• Building digital connections with potential partners, distributors, resellers, CSR consultants and NGOs who can take up our solutions and grow them in their territory.
• Personally meeting the leads and giving them detailed presentations about the company and the products
• Managing schools needs by providing them with customised solutions
• Handling the North-east region and the leads for that territory
• Setting up a network of schools for future sales and support
• Sharing with them the various edtech options built by the company

• Candidate with sales experience in Education K - 12 segment (preferred) - someone with experience in managing Digital sales (B2B). 
• MBA (preferred)
• Good communication skills
• Sales experience in an ed-tech field preferably with B2B
• Excellent and Effective Communication and an aspiration to learn best of all types of communication - verbal, email, phone, WhatsApp and others
• Basic digital capabilities - Since all our inbound sales and support queries come via phone/ email, therefore the person should be good at emails, typing, and writing replies and coordinating with different people.
• Self-awareness, Peaceful mind and humility to learn

iOS Developer Responsibilities:

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.

EXPERIENCE

iOS Developer Requirements:

• BE, B Tech, ME, M Tech, MCA in Computer Science with 3-9 years of experience

• Proven experience as an app developer.
• Proficient in Objective-C/ Swift/ Cocoa Touch.
• Knowledge of iOS back-end services.
• Knowledge of Apple’s design principles and application interface guidelines.
• Proficient in code versioning tools including Mercurial, Git
• Ability to work with crash analytics, CI/CD etc regarding iOS development
• Familiarity with push notifications, APIs, and cloud messaging.
• Experience with continuous integration.