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Job Summary:

We are seeking an experienced and motivated QA Lead with a strong background in testing Salesforce applications. This is a hands-on role requiring 90% manual testing while leading and mentoring a team of Senior QA Engineers. We are specifically looking for candidates who are currently not employed or serving their notice period and can join our team on or before feb 17th.

• Key Responsibilities:Hands-on Testing (90%)Design, execute, and manage comprehensive manual test cases for Salesforce applications, including Sales Cloud, Service Cloud, Experience Cloud, and Lightning components.
• Conduct end-to-end testing of Salesforce-specific features, integrations, and customizations.
• Identify, document, and track defects, ensuring their timely resolution and thorough testing coverage.
• Team Leadership (10%)Lead, mentor, and inspire a team of Senior QA Engineers.
• Foster a collaborative and high-performing team environment while encouraging skill development.
• Provide technical guidance and problem-solving strategies to team members.
• Quality Assurance StrategyDefine and implement QA strategies tailored to Salesforce applications.
• Develop and monitor QA metrics to assess quality and performance.
• Collaborate with development and business teams to align on QA objectives.
• Optional Automation InitiativesDesign and implement automation frameworks for Salesforce testing using tools like Selenium, Provar, or similar (if applicable).
• Enhance testing efficiency through the adoption of automation strategies.
• Process ImprovementIdentify inefficiencies in QA processes and recommend improvements.
• Advocate for best practices, including regression and performance testing.
• Collaboration and CommunicationWork closely with cross-functional teams, including development, product management, and stakeholders.
• Provide clear updates on testing progress, risks, and resolutions.
• DocumentationMaintain comprehensive documentation, including test plans, test cases, and bug reports.
• Ensure adherence to QA standards and processes.
• Qualifications:Education:Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience:7+ years of QA experience, with at least 2 years in a leadership role.
• Extensive experience testing Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud, etc.).
• Proven ability to manage QA teams and drive quality strategies.
• Skills:Strong expertise in manual testing (90% hands-on work required).
• Familiarity with Salesforce development lifecycle and release management processes.
• Proficiency in test management tools like Azure DevOps, JIRA, or similar.
• Excellent problem-solving, analytical, and communication skills.
• Bonus Skills:Experience with automation frameworks like Selenium or Provar.
• Salesforce Administrator or QA-related certifications.

Important Note:

We are only considering candidates who are currently not working or serving their notice period and can join immediately, on or before feb 27th.

• Why Join Us?This is a unique opportunity for a hands-on QA Lead who is passionate about ensuring the quality and reliability of Salesforce solutions. You will play a crucial role in driving the success of our Salesforce-based projects while fostering a high-performance QA team

Role: AWS Cloud Engineer

Location: Bangalore (Hybrid)

Experience: 6 – 9 years

Responsibilities:

• In-depth knowledge of AWS services including EC2, S3, RDS, Lambda, ACM, SSM, and IAM.
• Proficient knowledge on AWS advanced networking services including CloudFront, Transit Gateway
• Infrastructure as Code (IaC): Proficient in AWS CloudFormation and Terraform for automated provisioning.
• Containerization: Experience with Kubernetes (EKS) and Elastic Container Services (ECS)for orchestration and deployment of microservices.
• Engineers are expected to be able to execute upgrades independently.
• CI/CD Pipelines: Familiar with tools like Azure DevOps Pipelines for automated testing and deployment.
• Monitoring & Logging: Knowledge of AWS CloudWatch, CloudTrail, OpenSearch and Grafana monitoring tools.
• Security Best Practices:Understanding of AWS security features and compliance standards.
• Scripting Languages: Proficient in common languages (PowerShell, Python and Bash) for automation tasks.
• Agile Frameworks:Proficient knowledge about Agile ways of working (SCRUM, SAFe)
• IaaS:Proficient knowledge on common operating systems (Windows, Linux)
• Mindset: Platform engineers must focus on automating activities where possible, to ensure stability, reliability and predictability.

We are looking "Network Engineer" for Reputed Client @Permanent Role.

Experience: 1 - 3 Yrs

Job Responsibilities

•VISE will work with field engineers on a technical level to troubleshoot and restore service to customer location

•VISE will give technical direction to field engineers remotely.

•A VISE engineer will be assigned ownership of a task and will be responsible for driving final resolution.

•A VISE engineer is expected to work in a team capacity, assisting other team members both technically and administratively.

•The VISE team will be expected to document VISE action plans (VAP) to field engineers

•VISE will have the ability to generate collaboration sessions with field engineers and or customers to troubleshoot and restore Cisco devices

•The VISE Engineer will record the initial details, subsequent updates throughout the duration of the task, document resolution and close the task upon completion of the necessary actions.

•VISE will be expected to perform “queue prep” prior to the start of shift, adding descriptions or pushing dispatches to other queues.

•VISE will be expected to stay 30 minutes after “queue end” in the event a dispatch needs to be handed over to the following theater.

•The VISE Engineer will maintain continuous contact with the Field Engineer throughout the resolution process for Tasks, including but not limited to, advising on the progress of the Task, and providing resolution of the Task

•Escalating with Cisco’s logistics organization on missing or late part deliveries

•Escalating to upper tier support (VSET or TAC) when reaching the end of knowledge limit within a timely and concise manner per procedures

•Providing logistics instructions and Customer details to the FE

•VISE team will be expected to take both minimal to moderately technical and administrative escalation from other teams, field engineers and customer

•Tracking field engineers when they do not make contact with VISE at committed ETA.

Specific tasks may include but shall not be limited to:

•Facilitating the replacement activity between the End User Location and FE

•Loading firmware/IOS images to Cisco devices/servers

•Applying customer configurations to cisco devices/servers

•Minimal to moderate level of troubleshooting different scenarios encountered during RMA replacement or troubleshooting only call (FE only sent out on dispatch)

Required skillsets and experience:

•1 – 3 years’ experience conducting remote technical support with business customers

•Knowledgeable in Cisco OS / UCSM GUI / CIMC

•Knowledgeable in UCS Server hardware troubleshooting (FRU component level; B & C series)

•Knowledgeable in Cisco device hardware troubleshooting (FRU component level; including but not limited to Route, Switch, ASA, Telepresence, etc.)

•Experience loading firmware/IOS images to Cisco devices/servers

•Experience applying customer configurations to Cisco devices/servers

•Minimal to moderate level of troubleshooting different scenarios encountered during RMA replacement or troubleshooting only call (FE only sent out on dispatch)

•Restoration from common or failed upgrades

•Excellent customer service and phone skills

•Very strong English language written and verbal skills

Location : Hyderabad & Chennai - Remote

Responsibilities :

● Designing and developing robust and scalable server-side applications using Python, Flask, Django, or other relevant frameworks and technologies.

● Collaborating with other developers, data scientists, and data engineers to design and implement RESTful APIs, web services, and microservices architectures.

● Writing clean, maintainable, and efficient code, and reviewing the code of other team members to ensure consistency and adherence to best practices.

● Participating in code reviews, testing, debugging, and troubleshooting to ensure the quality and reliability of applications.

● Optimizing applications for performance, scalability, and security, and monitoring the production environment to ensure uptime and availability. ● Staying up-to-date with emerging trends and technologies in web development, and evaluating and recommending new tools and frameworks as needed.

● Mentoring and coaching junior developers to ensure they grow and develop their skills and knowledge in line with the needs of the team and the organization.

● Communicating and collaborating effectively with other stakeholders, including product owners, project managers, and other development teams, to ensure projects are delivered on time and to specification.

You are a perfect match, if you have these qualification :

● Strong experience in Python and server-side development frameworks such as Flask or Django.

● Experience in building RESTful APIs, web services, and microservices architectures.

● Experience in using database technologies such as MySQL, PostgreSQL, or MongoDB.

● Familiarity with cloud-based platforms such as AWS, Azure, or Google Cloud Platform.

● Knowledge of software development best practices such as Agile methodologies, Test-Driven Development (TDD), and Continuous Integration/Continuous Deployment (CI/CD).

● Excellent problem-solving and debugging skills, and the ability to work independently as well as part of a team.

● Strong communication and collaboration skills, and the ability to work effectively with other stakeholders in a fast-paced environment

Job Description:

Organization - Prolifics Corporation

Skill - Java developer

Job type - Full time/Permanent

Location - Bangalore/Mumbai

Experience - 5 to 10 Years

Notice Period – Immediate to 30 Days

Required Skillset:

Spring framework concepts, Spring boot(Mandatory)

Spring batch and dashboard

Apache Kafka(Mandatory)

Azure (Mandatory)

GIT / Maven / Griddle / CI/CD

MS SQL database

Cloud and Data Exposure

Docker, Orchestration using Kubernetes

Genesys pure cloud or any cloud-based contact center platform that can be used to manage customer interactions.

Technical Experience:

The candidate should have 5+ years of experience, preferably at technology or financial firm.

Must have at least 2- 3 years of experience in spring batch / java / Kafka / SQL

Must have hands on experience in database tools and technologies.

Must have exposure to CI / CD and Cloud.

Work scope

Build the spring batch framework to pull the required data from Genesys

Cloud to MS reporting data storage – on prem / Cloud.

Build MS WM Contact Center Data Hub (on Prem / Cloud)

Build dashboard to monitor and manage the data injection, fusion jobs.

Event bridge implementation for real time data ingestion and monitoring

MS Private Cloud

Qualifications and Skills

• Strong knowledge of Core PHP, Shopify, Magento.
• Good knowledge of any PHP framework ( CodeIgniter and CakePHP )
• Hands-on experience one PHP framework
• Good analytical & communication skills.
• Must be proficient in PHP, MySQL, CSS, HTML, Javascript, AJAX, XML
• Should have excellent written communication skills (English)
• Must have the capacity to work independently and also as a part of a team
• Must have dedication and commitment towards work.