Product Marketing Manager

Content Writer

Experience - 2-5 years

Location- Indore

Notice period - Immediate - 30 days

.Responsibilities:

• Write, edit, and proofread high-quality content across multiple formats (blogs, newsletters, emails, web pages, pdf, PPT, website content etc.).
• Adapt writing style and tone according to different audiences and platforms.
• Conduct research on industry-related topics to ensure content accuracy and relevance.

Requirements:

• 2-3 years of professional content writing experience.
• Strong command of US English, grammar, and style.
• Familiarity with different content types: blogs, pdf, whitepaper, newsletters, PPT, emails, social media, etc.

Responsibilities:

Managing and updating all social media accounts of company

Good written and spoken communication skills

Passionate about social media trends

Passionate about learning new social media management tools

Assisting the followers and customers by replying them through calls, emails, chats, and comments

Requirements:

Any graduate

Must be a team player

Should be result orientated

Good analytical skills

Experience

Min. Fresher Max. 1 Year

Senior PowerShell Automation Engineer (Microsoft 365 & Azure)

📍 Location: Open (Remote/Hybrid/Onsite based on requirement)

🧑‍💻 Experience: 4–8 Years

💼 Role Type: Automation + Engineering (80–85%) / Administration (20–25%)

About the Role

We are looking for a highly skilled and hands-on PowerShell Automation Engineer with strong experience working across Microsoft Cloud technologies, including Azure Active Directory (Entra ID), Microsoft 365, Intune, and Graph API. The ideal candidate will focus primarily on scripting, automation, custom development, and integration, with a smaller portion of day-to-day administration.

This role requires a deep technical mindset, strong analytical skills, and the ability to automate complex operational tasks, build reusable frameworks, and optimize cloud environments.

Key Responsibilities

• Develop and maintain advanced automation scripts using PowerShell.
• Build integrations using Microsoft Graph API for Microsoft 365 and Azure workloads.
• Automate user lifecycle management, compliance policies, security operations, and reporting.
• Implement automation for Entra ID, Intune, Exchange Online, SharePoint Online, and Teams provisioning.
• Perform configuration, optimization, and light administration of:
• Azure Active Directory / Entra ID
• Microsoft 365
• Intune / Endpoint Manager
• Develop automation workflows supporting CI/CD, cloud governance, and operational efficiency.
• Design and maintain database logic for automation tasks (SQL preferred).
• Troubleshoot complex issues across scripting, automation, and identity platforms.

Technical Skills Required

Primary (80–85% - Development & Automation)

✔ Strong hands-on PowerShell scripting and automation expertise

✔ Experience with Microsoft Graph / Graph API integrations

✔ CI/CD mindset for repeatable and scalable automation

✔ Database experience (SQL or any equivalent) for storing logs, metadata, and automation state

Secondary (20–25% - Administration)

✔ Administration knowledge in:

• Microsoft 365
• Azure Active Directory / Entra ID
• Intune / Endpoint Manager

✔ Experience with identity lifecycle management, conditional access, policies, and access governance

Preferred Skills (Good to Have)

• Experience with Azure Functions, Logic Apps, or automation frameworks
• Exposure to REST APIs, JSON, OAuth2, and tenant-level automation
• Familiarity with DevOps tools (Git, Azure DevOps, or GitHub Actions)

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

Get to Know our Team:

In our Full stack Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: such as TAM SAM, calculator, lead generation, campaign execution & data modeling. Most importantly though, we hire great people and empower them to be successful. Whether it’s building new projects or reimagining our existing business, you’ll make a big impact as part of the Full stack Engineering team.

The Opportunity: 

Swabhav is looking for developers to work on mission critical systems that deal with the designing and development of APIs.

In this Role, you’ll get to

• Lead development of features, experiments, technical projects and complex systems.
• Be a technical architect, mentor, and driver towards the right technology.
• Continue to evolve our architecture and build better software.
• Be a major contributor to our agile and scrum practices. 
• Get involved with software engineering and collaborate with server, other client, and infrastructure technical team members to build the best solution.
• Constantly look for ways to improve our products, codebase and development practices. 
• Write great code and help others write great code.
• Drive Technical decisions in the organization.

What You’ll Need to Succeed

• 3-6 years’ experience under your belt developing performance-critical applications that run in a production environment using Node Js, React Js or Next Js, PostgreSQL.
• Experience in full ownership of the systems involved.
• Hands on experience working with CRM platforms, Third party app integrations or Heavy file processing & Restful APIs.
• You understand that different applications have different data requirements.
• Good understanding of algorithms and data structures
• Strong coding ability.
• You are passionate about the craft of software development and constantly work to improve your knowledge and skills.
• Excellent communication skills.

It’s Great If You Have

• Experience with Scrum/Agile development methodologies.
• Experience building products.
• Core engineering infrastructure tools like Git for source control.

Company Overview

Engagedly Inc. is a fast-paced global software product organization. We make a difference to our clients by ensuring their workforce is meaningfully engaged. This niche space is attracting attention from candidates who love challenges and want to learn new things every day.

The Opportunity

‘Your success is our success! We’re looking for passionate, energetic and enthusiastic individuals who dream to be key drivers of success by directly impacting the organization’s sales & revenue growth. As an Associate - Business Development, you will operate to generate leads and interact closely with clients in the North American geography.

The Responsibilities - What will I be doing?

● Learn & understand our products, their purpose and our clients.

● Envisage plans and creatively chalk methodologies to reach out to prospective clients.

● Research prospective companies/leads, nurture and engage with them to build a potential sales

pipeline.

● Engage with the prospects via multiple outbound channels such as cold emails, cold calls,

LinkedIn and leveraging other social media channels.

● Build on qualified opportunities

The Requirements - What Skills do I Need?

● 0-1 year of proven experience in B2B sales, preferably at an Internet StartUp or SaaS Industry.

Freshers too can apply. As a fresher, you will be provided on-the-job training.

● Ability to challenge and chase goals and yet have fun at work.

● Entrepreneurial drive—you thrive being part of a small team, rapidly iterating on your approach

to unlocking opportunities,and getting your hands dirty to sell.

● Demonstration of intellect, drive, executive presence, sales acumen with an urge to succeed.

● A positive and energetic phone presence that inspires prospects to take the next step.

● Savvy with LinkedIn Sales Navigator and CRM tools.

● Experience working in a SaaS (Software as a Service) company would be an added advantage.

Why should I join Engagedly?

● You specialize in the domain that's fast-picking pace and becoming a need for many organizations

today.

● Work independently with your chosen methods to drive results

● Phenomenal learning experience with guaranteed self-development & growth.

● No dearth to growing within the business development track. Hence, you shape your career!

● A competitive compensation along with plentiful target-based incentives.

● Great people culture, work environment and freedom of space to set forth your fullest potential.

Shift Timings - 5.30 pm- 2.30 am IST

If this role sounds exciting, challenging and interesting, then we look forward to hearing from you.

All the best!

Job description

• Participate the development process;
• Cooperate with QA team;
• Recognize opportunities to improve code efficiency;
• Perform code peer-to-peer reviews;
• Contribute to software architecture planning;
• Maintain code and documentation integrity and organization;
• Help project owner in estimating new features;
• Keep up with emerging trends and technologies;
• Accurately match UI/UX design;
• Participate in various team-buildings and non-development activities (Risks identification, Threats Modeling, etc.)
• Build reusable components.

Requirements:

• 4+ years of commercial experience;
• Strong knowledge of JavaScript (ES5, ES6+), HTML5, CSS3;
• Good understanding of CSS Preprocessors, such as LESS and Sass;
• Experience with React/Redux is a must;
• Experience with TypeScript;
• Upper-Intermediate English;
• Strong knowledge in Node.js (Express);
• Experience working in an Agile environment (Scrum or Kanban);
• Experience with build tools, code coverage, and testing frameworks Webpack, jest etc.;
• Experience with SQL and NoSQL databases PostgreSQL, MongoDB;
• Strong Knowledge with Rest API;
• Proficient understanding of code versioning tools such as Git;
• Experience with Redis, ElasticSearch.

Nice to have:

• Experience with CI/CD;
• Experience with serverless, FaaS and PaaS (AWS Lambda);
• Understanding of SDLC and ISMS.

This Role Will Need To Develop A Healthy Knowledge Of The Business Offerings, Services, And Products. Responsibilities Of Candidates Include:

• Meeting With Customers Digitally Or In-Person During Sales Visits

• Develop A Business Strategy To Ensure Area Sales Growth

• Demonstrating And Presenting Products

• Establishing New Business

• Arrange Business Meetings With Prospective Clients

• Generating The Leads

• Maintaining Accurate Records

• Achieve Agreed Upon Sales Targets And Outcomes Within The Schedule

• Look For New Business Opportunities

• Cold Calling Prospects

• Handle Inbound Queries

• May Need To Represent The Company At Events