Shubham Vishwakarma
Full Stack Developer - Averlon
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Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb
About the role
We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).
We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.
What you’ll do
- Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
- Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
- Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
- Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
- Building the playbook for our customer success function to scale for the next stage of growth.
What makes you a good fit
- You care about delivering a service experience that parallels a Michelin star Italian restaurant.
- You genuinely like helping people and making them successful
- You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
- You have a genuine interest in conversations with people from different backgrounds to learn about their lives
Job Description:
The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience.
Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.
Key Responsibilities:
• Proactively connected with Clients.
• Resolving Technical issues in a timely manner.
• Training and educating Clients on our Products & Solutions.
• Assisting Software Engineers on issues.
• Providing feedback on product development in a timely manner.
• Auditing error Plans to reduce rework with the aim of providing Scalable Products.
Skills and Specifications:
• Excellent Communication & Analytical Skills.
• Willing to work on US shift (Voice Process)
• Interpersonal Skills with a great attitude.
• Good Knowledge if Enterprise Applications, Systems & Technologies.
• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.
• Organized, flexible and multitasking.
- • Persistent with a team attitude.
Please find the detailed JD as mentioned below.
Title: QA automation
Looking for Fintech domain experience
Working Hours: 8:30 AM to 5:30 PM (Central European time zone) i.e 1 PM to 10 PM IST
Job Location: Gurgaon
Experience: 6+ years
Notice Period: 0-15days
Qualification: B.Tech, BE / M.Tech or any equivalent
Job description:
We are looking for a Test Automation Engineer to join our team in Gurgaon, India. In this
role, you will be responsible for building and extending test frameworks for API testing,
creating test plans and managing automated test suites. We are seeking candidates with
expertise in Java or C# and a background in test automation.
Basic Qualifications:
● Minimum of 6 years of experience in Java and/or C# programming languages with a
focus on test automation
● Strong development background on large collaborative projects
● Proven coding skills in C# and/or Java are essential
● Experience with test automation tools such as Junit, Cucumber, Cypress, and
Selenium
● Ability to achieve a code coverage of over 90% through automation
● Experience in performance engineering using tools like Jmeter is a plus
● Prior experience in the Finance Domain is preferred
Technologies Involved:
● SQL Server database and some work in Oracle
● DotNet and some work in DotNet Core
● VB.net and C#
Support tools: Cypress, ADO (including Git), Java version 8 (including JSP), C#, Junit,
Cucumber, Selenium, and .Net (vb.net)
Java
Spring BootJob Description: Core Java Developer
Company: Mobile Programming LLC
Location: Pune (Remote work available)
Salary: Up to 16 LPA
Position: Core Java Developer
Responsibilities:
- Design, develop, and maintain Java-based applications using Core Java and Spring Boot frameworks.
- Collaborate with cross-functional teams to deliver high-quality software solutions.
- Conduct code reviews and troubleshoot/debug complex issues.
- Optimize application performance and stay updated with industry trends.
Requirements:
- Minimum 6 years of hands-on Core Java development experience.
- Strong proficiency in Spring Boot framework.
- Solid understanding of OOP principles, web development (HTML/CSS/JavaScript), RESTful web services, and SQL.
- Experience with Git and problem-solving skills.
- Excellent communication skills and ability to work independently and as part of a team.
- Bachelor's or Master's degree in Computer Science or a related field.
Note: Immediate joiners required. Please include your resume and relevant code samples/projects when applying.
.NETWe are looking for candidates in dotnet developers who have good knowledge in
MVC
.net core
LINQ
Database
Experience: 1-12 yr
Location : Jaipur
- Working closely with People Head, department leads and founders to gain a comprehensive understanding of the hiring needs for each position, and meeting competitive hiring goals and expectations.
- Planning, designing, creating and releasing job descriptions for various positions.
- Suggesting the hiring process for each role and setting evaluation parameters for assessment.
- Staying active with current job boards, social networks, and platforms to find talent.
- Building a pool of manpower sourcing vendors for potential hiring needs.
- Managing the end-to-end hiring lifecycle across levels and roles and target to hire, onboard and retain quality talent.
- Screening resumes and prospects, qualifying, interviewing, and managing candidates throughout the interview process from preparing before interviews to assisting with final offer negotiation.
- Growing and fostering high-touch relationships with a database of qualified active and passive talent.
- Utilizing knowledge of multiple recruiting sources and executing innovative recruiting strategies to find quality candidates and prospecting for new business.
- Continuously collaborating with hiring managers to design, refine, and implement innovative hiring strategies.
- Maintaining a database of candidate records, including active and passive prospects.
- Striving to bring automation in hiring through ATS, pre-boarding software etc.
- Identifying, analysing, presenting and keeping updated the hiring metrics and implementing initiatives to combat/ mitigate the challenges.
- Designing and updating policies related to hiring, onboarding, probation, referral, exit etc.
What you need to have:
- B.Tech ( Mandatory)
- Experience of working in hyper-growth start-up ( Mandatory)
- Technology Hiring ( Mandatory)
- Strong track record in sourcing qualified candidates, market intelligence, mapping, negotiating offers, and influencing management decision-making.
- 3-5 years of experience in engagement/ talent development role, out of which at least 1 year in independently driving end-to-end recruitment.
- Hands-on hiring experience on niche skills, volume hiring and leadership hiring.
- Deep knowledge of sourcing specifically for skills like tech, product, data science, customer experience, digital marketing, lending etc.
- Working knowledge of various social media recruiting channels and should be aware of current market trends.
- Good command over documentation and process flowcharting using tools.
- Passion for creating seamless and engaging candidate experience.
- Excellent organizational skills and an ability to multi-task across concurrent projects with strong attention to detail.
- Proven ability to drive assignments on metrics using technology.
- Strong analytic skills/ comfort in data analysis, including MS Excel modelling & data manipulation skills and ability to manage reports & dashboards.
- Curious about metrics, execution processes, people trends.
- Ability to maintain a high level of confidentiality and work with sensitive data and information.
- Excellent communicator having the ability to influence and persuade others.
- Ability to manage multiple stakeholders, both external and internal.
- Commitment to demonstrably improving team metrics.
- Positive, flexible, and proactive, hands-on with a can-do approach.
- Good competitive analysis skills & intelligence to work upon data.
- Ability to identify process inefficiencies and suggest improvements.
- Target driven, detail-oriented and approachable with the ability to prioritize and work well in an environment with competing demands.
- Proficiency in MS-Excel and PowerPoint.
- Good tech startup experience is mandatory
- For gender Diversity, inviting applications only from Girl/Lady candidates
Python
Django
Javascript
HTML/CSSSummary
We are looking for an efficient technocrat as Odoo Developer, who will be responsible for developing, customizing Odoo ERP business applications with other systems, and providing ongoing support and future enrichments of those solutions to support business processes and functions. You'll be required to apply your hands-on experience of Odoo Framework, programming knowledge, and expertise to all aspects of the Software Development Lifecycle including Programming, Coding, Application Development, bug fixing, production support, version control system, object-oriented programming, Linux/Unix, UAT, Debugging, Tracing, and Logging, GIT, Cloud Services, Internet Technologies and leverage best technical solution by understanding business requirements from a techno-functional aspect, and partner continuously with Emipro's stakeholders daily to stay focused on common goals. You’ll work in a collaborative, trusting, thought-provoking environment—one that encourages diversity of thought and creative solutions that are in the best interests of Emipro's enterprise customers globally.
Job Responsibilities
- Application development using Odoo Framework & its components.
- Carrying out Odoo development activities for Customisations, Module Migration, Data Migration & Import, Generating BI Reports, Output Documents, Automation Test & Unit Test.
- Work in coordination with Technical Lead as needed to implement, test, support, and enhance ERP Business applications and it's features/solutions.
- Be part of Sprint meetings to discuss project development progress and also assist the ERP Technical Lead in preparing the Sprint report.
- Make sure to follow the prescribed coding and development best practices to give high-quality output as per the requirement.
- Adherence to the latest development methods like continuous deployment & integration.
- Documents and demonstrates solutions by developing documentation, flowcharts, algorithms, data-flow diagrams, layouts, user-flow diagrams, charts, code comments, and keeping code clean and optimized.
- Must possess a strong learning curve and should be willing to keep themselves abreast and continuously updating their job knowledge by studying state-of-the-art development tools, programming techniques for personal upscaling and in turn meeting organizational needs as well.
- Developing technical documentation to guide future software development projects.
Required Skills
- 1-2 years of hands-on experience in developing applications of Odoo.
- Proficiency in Python and Odoo framework components - model, fields, modifiers, actions, views, menu, security, controllers.
- Should be aware of core Odoo modules such as Sales, Purchase, Delivery, Accounting.
- Should proactively look for ways to make the architecture, code, and operations better.
- Must be a self-starter & be able to work with minimum supervision.
- Hands-on experience in Linux/Unix development environments is expected.
- Hands-on knowledge of version control systems like GIT, Bitbucket, etc including branching and merging.
Nice to have
- Experience in writing SQL queries for PostgreSQL.
- Nice to have experience in Module migration, code
- Experienced with Scrum/Agile development methodologies
- Outstanding written and verbal communication and interpersonal skills.
- Sound knowledge of Internet technologies like SSH/SFTP/FTP, Linux/UNIX shell scripting (eg. bash)
- Understanding of Cloud services like SaaS (Software as a Service), PaaS (Platform as a Service) & IaaS(Infrastructure as a Service)
Roles & Responsibilities
- Proven experience with deploying and tuning Open Source components into enterprise ready production tooling Experience with datacentre (Metal as a Service – MAAS) and cloud deployment technologies (AWS or GCP Architect certificates required)
- Deep understanding of Linux from kernel mechanisms through user space management
- Experience on CI/CD (Continuous Integrations and Deployment) system solutions (Jenkins).
- Using Monitoring tools (local and on public cloud platforms) Nagios, Prometheus, Sensu, ELK, Cloud Watch, Splunk, New Relic etc. to trigger instant alerts, reports and dashboards. Work closely with the development and infrastructure teams to analyze and design solutions with four nines (99.99%) up-time, globally distributed, clustered, production and non-production virtualized infrastructure.
- Wide understanding of IP networking as well as data centre infrastructure
Skills
- Expert with software development tools and sourcecode management, understanding, managing issues, code changes and grouping them into deployment releases in a stable and measurable way to maximize production Must be expert at developing and using ansible roles and configuring deployment templates with jinja2.
- Solid understanding of data collection tools like Flume, Filebeat, Metricbeat, JMX Exporter agents.
- Extensive experience operating and tuning the kafka streaming data platform, specifically as a message queue for big data processing
- Strong understanding and must have experience:
- Apache spark framework, specifically spark core and spark streaming,
- Orchestration platforms, mesos and kubernetes,
- Data storage platforms, elasticstack, carbon, clickhouse, cassandra, ceph, hdfs
- Core presentation technologies kibana, and grafana.
- Excellent scripting and programming skills (bash, python, java, go, rust). Must have previous experience with “rust” in order to support, improve in house developed products
Certification
Red Hat Certified Architect certificate or equivalent required CCNA certificate required 3-5 years of experience running open source big data platforms
Python
Amazon Web Services (AWS)
Data Analytics
Angular (2+)
React.js
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Full Stack Developer - Averlon