Data Engineer

Roles and Responsibilities:

• Provide a full range of customer service and technical support for products in a prompt, efficient, and professional manner.

• Install software programs and troubleshoot operating systems, software, hardware, email, modem, and home networking issues.

• Understand customer needs and recommend appropriate, effective solutions.

• Diagnose PC hardware, software, OS, internet/IP, cable modem, and cabling issues across Windows and Macintosh platforms.

• Maintain accurate problem-call tracking using the helpdesk ticketing system.

• Troubleshoot and escalate advanced technical issues to higher-level support teams when necessary.

• Prepare and process work orders for maintenance requests, determine if field visits are required, and ensure appropriate follow-up procedures are completed.

• Follow up on all daily shipments to ensure on-time dispatch.

• Accept, verify, and process paperwork for incoming customer returns as per standard procedures.

• Receive incoming shipments and coordinate filing of receipts, freight bills, and invoices with the accounting department.

• Adhere to standard packaging procedures, including weight, dimensions, pallet requirements, and carrier regulations.

• Make recommendations for packaging improvements to meet carrier and compliance guidelines.

• Perform accurate data entry, maintain up-to-date system information, and ensure documentation integrity.

• Stay updated on new technologies, products, tools, and support methodologies.

• Review reasons for customer returns/complaints and implement corrective actions.

• Ensure regular, consistent, and punctual attendance; must be able to work nights, weekends, variable schedules, and overtime as required.

• Consistently achieve or exceed defined performance expectations (KPI/MPS).

• Perform other duties and responsibilities as assigned. Qualifications and Education Requirements

• Tertiary qualification in Electrical/Electronic Engineering preferred.

• Training in handling customer calls is an advantage.

• Call center experience is desirable.

• Experience in product design, development, or product management is an added advantage.

Preferred Skills:

• Deliver best-in-class technical support with a focus on customer satisfaction, consumer trends, and continuous improvement.

• Respond to technical queries from customers and identify root causes with appropriate corrective actions.

• Process warranty, RMA, and spare-parts orders efficiently and accurately.

• Manage warranty service jobs, including scheduling labour and dispatching materials.

• Build and maintain strong relationships with service agents; authorize service invoices and resolve disputes.

• Liaise closely with internal departments on technical policies, processes, and product training.

• Assist in planning and organizing technical training requirements for customer service teams.

• Ensure all incoming technical calls and emails are handled promptly and professionally.

• Provide technical literature, product information, and documentation to customers as needed.

Employment Type : Permanent

Job Title: Software Developer - Java

Experience required: 1.6+ years

Job Location: My Home Hub, Hitech City (WFO)

Company name: Posidex Technologies

Website: http://www.posidex.com/">www.posidex.com

Job Summary

• Full stack Java Developer with working knowledge in Angular, Spring Boot and Web Services.
• Able to develop front end web applications.

Responsibilities and Duties:

• Developing front end web applications in Angular.
• Develop Webservices in SOAP and Rest.
• Develop MVC based application using Spring FrameWork
• Able to Multitask and work under tight deadlines
• Must be an effective problem solver
• Excellent communication skills.

Required Experience and Qualification:

• Qualification can be  B.Tech/M.C.A
• 2+ years of experience working with Core Java, J2EE,Angular, Spring framework and  Spring Boot
• Experience in creating modules ,components  and integrating in Angular
• Experience in Building MVC based Web Application Using JSP/ spring framework.
• Experience in Apache Tomcat and Web Services(Rest/Soap)
• Good knowledge of OOPS concepts, Spring version 4.x, Spring Dependency Injection (IOC, MVC, JDBC, JMS, etc)
• Good knowledge of Restful services , SQL and relational databases like Oracle
• Good knowledge of XML Parsers, XML Schema, JAXB,
• Experience in Git.

Role Overview:

We’re looking for an experienced SDET / Automation Tester to set up and manage automation for a web-based POS system built on Microsoft Dynamics 365 Finance and Operations. 

Key Responsibilities:

• Develop and maintain automation for Dynamics 365 F&O using RSAT (Regression Suite Automation Tool).
• Work with functional and dev teams to identify and automate key test scenarios.
• Execute, monitor, and analyze automated test runs.
• Contribute to improving testing processes and quality standards.

Required Skills:

• Hands-on experience in test automation or SDET roles.
• Familiarity with Microsoft Dynamics 365 F&O or ERP systems.
• Experience or willingness to work on RSAT.
• Strong analytical and problem-solving skills.

About Moolya

Moolya is a trusted software testing partner to several industry leaders and cutting-edge startup companies in India and abroad. We have actively invested in the startup ecosystem to nurture the quality of their products, by learning and translating the experience that we have gained from working with startups that went on to become billion-dollar behemoths themselves. Our enterprise customers love the "startup way of testing" that we bring to their enterprise IT teams - it makes them more agile, innovative, result-focused, and cost-conscious. Our customers are spread across India, USA, UK, UAE, Australia, and Indonesia. 

We love complex testing challenges across technologies viz. web, cloud, mobile, wearables, Internet of Things, Bots, AI, Enterprise Apps, Packaged Software, and Platform Implementations. Our expertise spans consumer-centric industries such as eCommerce, Payments & Wallets, Banking, Retail, Media, Healthcare, and Lifestyle. 

For more information about Moolya, visit us at https://moolya.com

We are seeking a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will be responsible for analyzing business processes, identifying improvement areas, and supporting data-driven decision-making through insights and documentation.

Job Description

You will lead the journey of growth by analysing, solving the problems and executing new projects on ground!

• Create processes and methods to gather business data and create business reports
• Analyze data to identify problematic areas and suggest improvements
• Responsible for goal setting, planning, and execution of projects at farms
• Develop requirements and operational standards - SOP’s
• Conduct continuous reviews of metrics & drive or assist on improvements

Job Requirement

• Expert in SQL, Excel, other scripting languages (R, Python, etc.)
• 1-2 years of experience as business analyst
• Hands on experience on BI tools - Power BI, Tableau, Qlikview, Data Studio, Excel etc
• Self-driven, energetic, lives and breathes data with a problem-solving mindset.
• Should be enthusiastic for travelling on ground, lead teams and execute projects.

You are a perfect fit if you are:

• A self-starter and a quick learner. Result oriented with execution excellence. A problem solver with a go-getter attitude. Passionate about travelling, executing developing and lead teams.

We are seeking a skilled QA engineer who has experience in automation. Candidates from startup eco-system will be preferred.

Requirements:

• Have worked on JS based automation framework i.e. Protractor or Puppeteer.
• Have minimum of 2 years of strong experience in front-end automation.
• Understand how Single Page Apps work.
• Experience of automating API tests (our current automation is via C#).
• Understand how CI/CD works.
• Learn-ability and a good team player.

• Sales and marketing of travel related products and services to various corporate and business houses.
• Corporate relationship build up
• Business Development

• Graduation : Graduation ( Any)
• Fluent in English
• Shall be smart, dynamic and motivated
• Willing to travel.
• 2-6 years of experience in travel industry / corporate sales (preferable).
• Compensation :
• Salary - As per Industry Standard.
• Benefits - Incentive, Mobile bills and Convenience, Health Insurance (post confirmation)