Ligthroom Editor

TMRW House of Brands (ABFRL) islooking for a Motion Graphic Designer who will be responsible for designing& editing all social media & marketingcollaterals including static and videotemplates. The ideal candidate must be well equipped with adobe suite,canva and shouldknow how to use Generative AI (mid journey firefly Dall-e) and other relevant editing tools, and must be able to deliver quality visual content on a consistent basis. The candidates are expected to have a minimum of 3-5 years of experience as a Motion Graphic designer.

Responsibilities:

Study design briefs and determine requirements

Conceptualize visuals based on requirements

Prepare rough drafts and present ideas

Develop illustrations, logos, and other designs using software or by hand

Use the appropriate colors and layouts for each graphic

Work with copywriters and the creative lead to produce the final design

Amend designs quickly after feedback

Ensure final graphics and layouts are visually appealing and are on-brand

Meet deadlines provided by the design lead

Requirements and skills:

Proven experience in Adobe Suite, Canva

Good Knowledge on Generative AI (Mid journey, firefly, Canva AI)

Proven graphic design experience has worked with an Agency or the Fashion Industry

A strong portfolio of illustrations or other graphics

Familiarity with design software and technologies (such as InDesign, Illustrator, after effects Photoshop Canva )

A keen eye for aesthetics and details

Excellent communication skills

Ability to work methodically and meet deadlines

Qualification: Graduation/Diploma in Visual Design

Responsibilities:

• Writing engaging, interesting copy with a distinct voice

• Interpreting account & client content briefs to understand project

requirements

• Conducting thorough research and interviews to visualise and present ideas

• Liaising and collaborating across teams (client teams, designers, and other

professionals) across varied projects to produce original, clear and credible ideas, messages, scripts etc.

• Working across teams to create storyboards and to build marketing projects and campaigns

• Editing, proof-reading and summarizing copy to present and promote

messages to various audiences and to serve varied business objectives

Requirements:

• Minimum 2 years of experience in copywriting

• Proficient in English and Hindi

• Experience in building content strategy for online media

• Excellent writing, editing and proof-reading skills

• Experience in content led SEO optimisations

• Critical thinker with strong research skills

1. We are looking for champions for scalable web application development with experience in

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

Job Description - Sr Azure Data Engineer

Roles & Responsibilities:

1. Hands-on programming in C# / .Net,
2. Develop serverless applications using Azure Function Apps.
3. Writing complex SQL Queries, Stored procedures, and Views. 
4. Creating Data processing pipeline(s).
5. Develop / Manage large-scale Data Warehousing and Data processing solutions.
6. Provide clean, usable data and recommend data efficiency, quality, and data integrity.

Skills

1. Should have working experience on C# /.Net.
2. Proficient with writing SQL queries, Stored Procedures, and Views
3. Should have worked on Azure Cloud Stack.
4. Should have working experience ofin developing serverless code.
5. Must have MANDATORILY worked on Azure Data Factory.

Experience 

1. 4+ years of relevant experience

Key Responsibilities:

• Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements
• Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and development teams
• Works with RPA & Technical Team members to facilitate the planning and execution of RPA and other Automation projects
• Work with Business Units to perform value analysis (ROI) for the processes
• Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements
• Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes
• Identify and document best practices for ongoing RPA adoption
• Facilitate sessions with stakeholders to drive out requirements
• Consider change management implications for implementation of new RPA processes
• Deliver key business analysis artifacts, using best practices and tools, for the design, solution and execution of medium and large projects
• Document and diagram the existing environment and data-flows
• Gather non-functional requirements such as security, capacity performance and availability
• Act as a liaison between business and technical resources
• Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
• Define configuration specifications and business analysis requirements
• Conduct Process diagnostics & opportunity identification
• Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA)
• Help design, document and maintain system processes
• Creating Business Case and ROI which can be submitted for review and approvals

Qualifications

Essential Knowledge and Skills:

• Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders and management.  Demonstrate strong collaboration across all levels of the organization
• Ability to work independently, with limited supervision, whilst participating fully as a member of the RPA team
• Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation and continuous improvement
• Knowledge of RPA technologies and spectrum of best practices with process automation and operational excellence
• Understand the needs of and support a company with global operations
• Ability to translate requirements into processes and controls
• Strong analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures
• Flexible and dynamic personality
• Excellent spoken and written communication. Assertive and confident raising action points with senior individuals
• Experience of working on major projects
• Experience/knowledge of a range of technical platforms and solutions
• Work with individuals to understand and build detailed process maps and business requirements documents
• Ability to rapidly grasp processes and identify potential RPA solutions
• Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents
• Willingness to learn and become an expert in RPA and other Intelligent Automation solutions
• 2-5 years of experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams
• A team player that is willing to learn and adapt in a high pace delivery environment
• Bachelor’s Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields

Desirable Knowledge and Skills:

• Experience working with automation software (e.g., Automation Anywhere, Blue Prism, UiPath)
• Experience in analyzing data to draw business-relevant conclusions
• Experience writing simple SQL queries for data analysis