Salesforce Developers

Job Summary

We are looking for a Customer Support Executive who will act as a liaison between the company and its customers. The ideal candidate will provide timely, accurate, and professional support, resolve customer queries, and ensure a high level of customer satisfaction.

Key Responsibilities

• Handle customer inquiries via phone, email, chat, or social media
• Resolve product or service issues by understanding customer concerns and providing solutions
• Maintain detailed records of customer interactions and transactions
• Follow up with customers to ensure issue resolution and satisfaction
• Provide accurate information about products, services, and company policies

Job Description – SYSTEMS ENGINEER Role Description

This is a full-time on-site role for an Information Technology Systems Engineer in Dubai.

The systems engineer will be responsible for network & server implementation, administration,

engineering, security, troubleshooting, managing and executing Annual Maintenance Contracts (AMC) & Managed Services, and overall IT services support to ensure seamless operations.

Job Responsibilities:

1. Provide prompt and satisfactory client service on System Integration assignments of IT installation and services by:

a. Performing periodic and routine onsite and offline maintenance of equipment and software as per client requirement and company Service Level Agreement (SLA).

b. Prediction of client requirements based on assignment for planned and unplanned service activities.

c. Prioritize client requirements and achieve prompt response based on criticality and urgency.

d. Ensuring monthly health check-up report as per SLA each of the assigned customers.

e. Ensure business continuity with zero downtime.

2. Independently handles complex tasks and oversees full AMC contracts.

3. Maintain 100% SLA compliance (response time, resolution time, documentation).

4. Perform preventive and corrective maintenance on IT hardware, software, networks and security through remote and onsite technical support

5. Provide remote and onsite technical support to clients and ensure timely resolution of issues and maintain client satisfaction.

6. Maintain documentation of client infrastructure, asset logs, ticket logs, SLA performance reports and service reports. Submit monthly AMC performance reports (downtime, costs, client satisfaction).

7. Collaborate with the sales team to identify potential upselling opportunities within existing AMC clients.

8. Resolve escalated complaints related to AMC services.

9. Engage in completing training and holding certifications pertinent to IT technologies and practices.

10. Engage in Pre-sales activities:

a. Conduct site assessments, technical evaluations, and feasibility studies to support solution design.

b. Deliver product and solution presentations to clients, demonstrating technical capabilities and value proposition.

13. Liaise with client departments and customers and keep a fruitful relationship.

14. Control usage of maintenance tools, stores and equipment.

15. Monitor and control maintenance costs for assigned tasks.

16. Adhere to health and safety policies and procedures of client and company.

17. Obtain and upgrade required competency training and certification from vendors and relevant institutes for maintaining and enhancing the technical competency of the employee.

18. Keep abreast of the developments and research in the chosen domain of ICT and in-turn disseminate and train internal resources.

Qualifications:

 Troubleshooting and Information Technology expertise.

 Server Administration, M365, and Cyber security skills.

 Experience with Server management, backup and storage solutions.

 Strong problem-solving and analytical skills.

 Experience with Server infrastructure, Firewall Implementations, network infrastructure and systems.

 Experience with ticketing systems, remote monitoring tools and remote desktop applications.

 Certifications such as Cisco CCNA/MCSE.

 Bachelor’s degree in computer science, Information Technology, or related field.

 Excellent communication and teamwork abilities.

 Ability to adapt to changing technology trends and advancements.

Other Details:

 Immediate joiners preferred

Job Description: React Developer (3–5 Years Experience)

Location: Mumbai

Employment Type: Full-time

Role: Frontend Developer (React.js)

About the Role

We are looking for a highly skilled React Developer with 3–5 years of hands-on experience in building modern, scalable, and responsive web applications. The ideal candidate should be proficient in React.js, frontend architecture, state management, and UI best practices.

Key Responsibilities

• Develop responsive, high-performance web applications using React.js, JavaScript/TypeScript.
• Build reusable components and front-end libraries for future use.
• Work closely with UI/UX designers to convert wireframes and prototypes into functional user interfaces.
• Optimize applications for maximum speed, scalability, and cross-browser compatibility.
• Integrate RESTful APIs and work collaboratively with backend teams.
• Participate in code reviews and contribute to continuous improvement of best practices.
• Troubleshoot, debug, and enhance existing applications.
• Ensure high code quality through proper testing and documentation.

Required Skills & Experience

• 3–5 years of professional experience in React.js development.
• Strong proficiency in JavaScript (ES6+) and TypeScript.
• Hands-on experience with Redux, Context API, or other state-management libraries.
• Good understanding of HTML5, CSS3, SASS, and modern UI frameworks.
• Experience working with REST APIs, JSON, and asynchronous programming.
• Familiarity with build tools like Webpack, Vite, Babel, etc.
• Understanding of Git and version control workflows.
• Knowledge of React hooks, performance optimization, and component lifecycle.
• Experience with testing frameworks (Jest, React Testing Library) is a plus.

Good to Have

• Experience with Next.js or server-side rendering.
• Knowledge of UI libraries such as Material-UI, Ant Design, or Chakra.
• Familiarity with Agile/Scrum methodologies.
• Basic exposure to DevOps tools and CI/CD pipelines.

Why Join Us?

• Opportunity to work on cutting-edge technologies.
• Collaborative, fast-paced, and growth-oriented environment.
• Competitive compensation and employee benefits.

7th Unit is building a wheeled upper-body humanoid robot for industrial deployment in Central Asia and Eastern Europe. This is a founding role, you own the perception architecture from day one.

What you'll do

• Build and own the full perception stack for v1 — object detection, depth estimation, workspace understanding
• Integrate perception with manipulation and motion planning systems
• Deploy and optimize perception pipelines on edge hardware (Jetson Orin or equivalent)
• Work directly on the physical robot — debugging real hardware, not simulations
• Develop the data pipeline for continuous improvement of perception performance

What we need

• 3+ years building perception systems for real robotic platforms — not research only
• Strong foundation in computer vision, 3D data processing, and sensor fusion
• Proficiency in Python and C++, hands-on experience with ROS2
• Experience deploying perception on edge compute hardware
• You have debugged a perception system on a physical robot under real operating conditions

Structure

• Position starts Q3 2026
• Equity negotiated directly, founding engineer package
• Remote during pre-build phase. In-person required from prototype assembly onward

Job Role:

The role is for an SAP UI5 Consultant responsible for developing and enhancing web applications using SAP UI5 and related technologies.

Responsibilities:

1. Develop Fiori-like web applications based on SAPUI5.
2. Implement REST Web services and enhancements to SAP Fiori apps.
3. Work with Web Technologies including HTML5, CSS3, and JavaScript.
4. Participate in knowledge transfers and evaluate new technologies.
5. Understand and implement software architecture for enterprise applications.

Qualifications:

The candidate should have a BA/BE/BTech qualification with excellent verbal and written communication skills in English. Ability to work flexible hours is necessary.

Job role: Key Account Manager

Location: Bangalore & Mumbai

Experience Required: 12–14 years

About the Role: We are seeking a dynamic and experienced Key Account Manager to drive strategic growth and manage relationship for Banking and Fintech domain.

The ideal candidate will have a strong background in leadership, account management, and consultative selling, with a proven ability to align IT services with client needs and build long-term partnerships.

Key Responsibilities:

• Build and strengthen relationships with the strategic accounts in the Banking and fintech domain by aligning IT solutions with their needs and finding opportunities to increase revenue.

• Develop and execute strategic account plans tailored to client needs.

• Collaborate with cross-functional teams to ensure seamless delivery and client satisfaction.

• Conduct regular business reviews to identify upselling, cross-selling, and partnership expansion opportunities.

• Lead account mapping, connect with key decision-makers, and facilitate client visits to build a strong pipeline.

• Drive client satisfaction and foster long-term partnerships for sustained growth

Skills & Qualifications:

• Education:

o Bachelor's degree in Engineering.

o MBA in Sales & Marketing (preferred).

• Extensive experience in managing accounts in Banking and Financial services domain.

• Proficient in risk analysis, effort estimation, cost estimation, and budget/resource management.

• Strong expertise in working with enterprise customers, engaging in consultative selling, and nurturing client relationships.

• Proven ability to develop and execute account and territory plans to expand customer base.

• Skilled in managing sales pipelines, assessing opportunities, and driving transactions to closure.

• Adept at understanding client requirements, providing tailored solutions, and ensuring client satisfaction and retention.

• Strategic thinker with strong techno-commercial acumen and excellent interpersonal and negotiation skills

Responsibilities

1. Design and Build Mobile and Web Apps

2. Support technically for CRMs

3. Working with designers to understand the user's experience with new features

4. Designing and building features for our iOS app

5. Developing unit tests along with features and integration tests into the development process

6. Maintaining current capabilities of our app which include debugging and fixing issues while maintaining code quality

Qualifications

1. At least 1 year of proven experience in building Android & iOS applications.

2. Bachelor's degree in computer science

3. Proficient in working with Jira and Confluence is a plus

4. Comfortable working in a dynamic, constantly changing atmosphere and able to prioritize work and communicate challenges

5. Excellent verbal and written communication skills, able to interact with technical and non-technical team members with experience working with both local and remote teams

PREFERRED SKILLS:

Java and Swift or SwiftUI experience is preferred