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JOB SUMMARY:  The Senior Associate supports the Data Analytics Manager by proposing relevant analytics procedures/tools, executing the analytics and also developing visualization outputs for audits, continuous monitoring/auditing and IA initiatives. The individual’s responsibilities include -

Understanding audit and/or project objectives and assisting the manager in preparing the plan and timelines.

Working with the Process/BU/IA teams for gathering requirements for continuous monitoring/auditing projects.

Working with Internal audit project teams to understand the analytics requirements for audit engagements.

Independently build pilot/prototype, determine appropriate visual tool and design the views to meet project objectives.

Proficient in data management and data mining.

Highly skilled on visualization tools like Qlik View, Qlik Sense, Power BI, Tableau, Alteryx etc.

Working with Data Analytics Manager to develop analytics program aligned to the overall audit plan.

Showcasing analytics capability to Process management teams to increase adoption of continuous monitoring.

Establishing and maintaining relationships with all key stakeholders of internal audit.

Coaching other data analysts on analytics procedures, coding and tools.

Taking a significant and active role in developing and driving Internal Audit Data Analytics quality and knowledge sharing to enhance the value provided to Internal Audit stakeholders.

Ensuring timely and accurate time tracking.

Continuously focusing on self-development by attending trainings, seminars and acquiring relevant certifications.

This role will report to the Chief Technology Officer

You Will Be Responsible For

* Driving decision-making on enterprise architecture and component-level software design to our software platforms' timely build and delivery.

* Leading a team in building a high-performing and scalable SaaS product.

* Conducting code reviews to maintain code quality and follow best practices

* DevOps practice development on promoting automation, including asset creation, enterprise strategy definition, and training teams

* Developing and building microservices leveraging cloud services

* Working on application security aspects

* Driving innovation within the engineering team, translating product roadmaps into clear development priorities, architectures, and timely release plans to drive business growth.

* Creating a culture of innovation that enables the continued growth of individuals and the company

* Working closely with Product and Business teams to build winning solutions

* Led talent management, including hiring, developing, and retaining a world-class team

Ideal Profile

* You possess a Degree in Engineering or a related field and have at least 20+ years of experience as a Software Engineer, with a 10+ years of experience leading teams and at least 4 Years of experience in building a SaaS / Fintech platform.

* Proficiency in MERN / Java / Full Stack.

* Led a team in optimizing the performance and scalability of a product

* You have extensive experience with DevOps environment and CI/CD practices and can train teams.

* You're a hands-on leader, visionary, and problem solver with a passion for excellence.

* You can work in fast-paced environments and communicate asynchronously with geographically distributed teams.

What's on Offer?

* Exciting opportunity to drive the Engineering efforts of a reputed organisation

* Work alongside & learn from best in class talent

* Competitive compensation + ESOPs

Company Description

ExpertusONE is the zero-compromises enterprise learning platform trusted by global leaders like Siemens, Hitachi, and ABB. The platform blends elegant design, intuitive functionality, and mobile-anywhere solutions to meet diverse learning, training, and skills development needs. It interoperates seamlessly with applications like Salesforce, Slack, and Microsoft Teams, enhancing the learning experience with personalized content and interactive modules.

Role Description

As a B2B SaaS Product Manager, you will play a pivotal role in defining and driving the success of our business-to-business (B2B) software-as-a-service (SaaS) products. You will be responsible for overseeing the entire product lifecycle, from concept to launch. Your primary focus will be on understanding market needs, defining product strategies, and collaborating with cross-functional teams to deliver innovative solutions that meet our customers' requirements to drive revenue growth.

• Proven experience as a Product Manager in the B2B SaaS industry with deep understanding of content player technology, user experience, and market trends.
• Familiarity with agile development methodologies.
• A deep understanding of B2B customer needs and market dynamics ensuring that our content delivery solutions meet the highest standards of quality and performance.
• Experience with project management and product management tools.
• Strong analytical skills and the ability to make data-driven decisions.
• Excellent communication and interpersonal skills.

Key Responsibilities:

• Ability to work within a fast-paced team with high proficiency in writing clean, well-structured Product Specification Documents
• Identify opportunities for product improvements and optimizations based on data-driven insights.
• Collaborate with UX/UI designers to ensure the product provides an exceptional user experience and aligns with brand guidelines.
• Continuously monitor industry developments, competitive landscapes, and customer feedback to refine the product roadmap.
• Conduct market research to identify customer needs, pain points, and emerging opportunities.
• Gather and analyze customer feedback, user data, and market trends to inform product decisions.
• Develop a clear and compelling product vision and strategy aligned with the company's goals and market trends.
• Define clear product requirements, user stories, and use cases to guide development teams.
• Create and prioritize the product roadmap based on strategic objectives, customer requirements, and business priorities.
• Manage the product development process from concept to launch, ensuring timely delivery of high-quality software.
• Facilitate communication and collaboration between different departments to achieve product goals.
• Monitor product performance metrics, including user adoption, retention, and revenue.

If you're passionate about building world-class B2B SaaS products that transform enterprise learning experiences, we’d love to hear from you.

Connect with me on LinkedIn to apply - www.linkedin.com/in/swetha-vijayakumar-b1333022a

Required Skills:

• 4+ years of experience in embedded software development.
• 2 - 4 years of hands-on experience in C/C++ programming.
• Knowledge of TCP/IP internals and common network protocols such as DHCP, DNS, IPV4/IPV6, NAT
• In-depth knowledge of Layer 2 and Layer 3 protocols (Ethernet, IP, TCP/UDP, MPLS, BGP, OSPF)
• In-depth knowledge of RDK-B architecture, TR-069/TR-181, and networking stacks
• Work on TR-069, TR-181 data models, and DOCSIS / DSL / GPON technologies
• Experience and knowledge on IEEE802.11/Wi-Fi protocols such as WPA, RADIUS, WPS, 802.11n/ac/ax/be, mesh networking

• Strong Knowledge in Oracle Forms and Reports
• Should be familiar with various triggers, events , canvas, master child forms, record groups , build-ins, properties etc., in Forms and reports
• Strong Knowledge in SQL / PLSQL concepts
• Strong in Analytical and Aggregate functions
• Strong in writing Procedure / Function / Packages
• Strong knowledge in the user of Cursors / Collections / Exception handling
• Strong in Datatypes, Constrainsts , index
• Having exposure to JavaScript and ReactJS will be an added advantage

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

In the upcoming months, we have planned to launch our business in multiple cities in India. And also, are working closely with India’s top unicorns and building our other verticals.The upcoming months will be full of growth and finding the best potentials to grow faster with us. 

At Glint, we believe in working in a collaborative environment. We  practice flat hierarchy with more transparency and good flow of information.

We are currently looking for a Customer Experience  Associate, Chennai.

Who are you at Glint ?

At Glint, you will be the customer champion who helps us to build better relationships with our customers and also play a vital role in building customer experience. 

What will you do at Glint?

Customer Experience Associate will be the first point of contact to the customer of Glint. The customer experience associate should handle the customer relationship management and helps in retaining the customers in the customer through proper communication and resolution.

• Handling customer queries through inbound/outbound chat and phone calls.
• Exploration and fact finding - Converting business problems into metric driven statements, identifying underlying hypotheses and determining/creating metrics that will accurately represent the problem as well as the solutions.
• Benchmarking, Insights and recommendations - Consistently keeping an eye on the business metrics and variations in them to:
• Help stakeholders understand changes in the voice of customers/partners. 
• Provide RCAs on hits and misses in business performances.
• Collaboratively work with the operation team. 

What we’re looking for:

•  Consistent performer who handles stressful situations and deadline pressures.
•  Experience of 1 - 3 years of experience in customer support.
• Also, freshers with good communication and wanted to work in startup 
• Candidates who have handled the non voice process will be preferred. 
•  Ability to work in a collaborative environment.
•  Empathy with a knack for understanding what a customer really needs and why they need it
•  Bachelor's degree in any discipline.

Skills we are looking for: 

• Strong customer engagement skills
• Strong communication skills 
• Very strong relationship skills 
• Good problem solving and analytical skills
• Demonstrated ability to develop creative solutions

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software security policies and enhancements to security on existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. 

Responsibilities

• Consulting with management on the operational requirements of software solutions.
• Contributing expertise on information system options, risk, and operational impact.
• Mentoring junior software developers in gaining experience and assuming DevOps responsibilities.
• Managing the installation and configuration of solutions.
• Collaborating with developers on software requirements, as well as interpreting test stage data.
• Developing interface simulators and designing automated module deployments.
• Completing code and script updates, as well as resolving product implementation errors.
• Overseeing routine maintenance procedures and performing diagnostic tests.
• Documenting processes and monitoring performance metrics.
• Conforming to best practices in network administration and cybersecurity.

Qualifications

• Minimum of 2 years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructure such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail and other services provided by AWS.
• Experience Building a multi-region highly available auto-scaling infrastructure that optimises performance and cost. plan for future infrastructure as well as Maintain & optimise existing infrastructure.
• Conceptualise, architect and build automated deployment pipelines in a CI/CD environment like Jenkins.
• Conceptualise, architect and build a containerised infrastructure using Docker, Mesosphere or similar SaaS platforms.
• Conceptualise, architect and build a secured network utilising VPCs with inputs from the security team.
• Work with developers & QA to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional and performance status.
• Work with developers to institute systems, policies and workflows which allow for rollback of deployments Triage release of applications to production environment on a daily basis.
• Interface with developers and triage SQL queries that need to be executed in production environments.
• Assist the developers and on calls for other teams with post mortem, follow up and review of issues affecting production availability.
• Minimum 2 years’ experience in Ansible.
• Must have written playbook to automate provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
• Must have had prior experience automating deployments to production and lower environments.
• Experience with APM tools like New Relic and log management tools.
• Our entire platform is hosted on AWS, comprising of web applications, webservices, RDS, Redis and Elastic Search clusters and several other AWS resources like EC2, S3, Cloud front, Route53 and SNS.
• Essential Functions System Architecture Process Design and Implementation

• Minimum of 2 years scripting experience in Ruby/Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible)Establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
• Establishing and enforcing systems monitoring tools and standards
• Establishing and enforcing Risk Assessment policies and standards
• Establishing and enforcing Escalation policies and standards

Motion Graphics Designer

Disprz is looking for a Motion Graphics Designer to create engaging videos mainly for e-learning, concept explainers, corporate presentations and marketing and product demos. The ideal candidate will have exceptional creative skills to visualize a storyboard and deliver aesthetically pleasing, clean and engaging animations. The designer should have an eye for detail, participate in brainstorming sessions with the ID / customer and share new design perspectives and ideas.

Roles & Responsibilities

• Design and create enticing animations
• Prepare the design plan, concept and layout for the project
• Edit raw video footages where necessary and add special effects to enhance the graphics
• Select and edit audio tracks for the animation
• Edit artwork, illustrations and infographics used in the animation
• Ensure branding guidelines, specifications and design standards are complied with
• Ensure that the outputs are developed in accordance with the Storyboards
• Work closely with Instructional Designers / Customer to understand the storyboard in detail or clarify doubts
• Brief travel to customer locations if necessary

The Ideal Candidate

• Proven working experience in motion graphics, video editing, development and post-production with an impressive body of work
• Should have excellent knowledge with Adobe Creative Suite (Adobe After Effects, Premiere, Audition, Animate CC, Adobe Illustrator, and Photoshop)
• Ability to work with infographic artwork with speed and precision
• Deep understanding of fundamental visual design disciplines (typography, iconography, composition, colour, composition, layout, etc.)
• Working knowledge of Microsoft Office – Word and PowerPoint
• Maintain file structure of draft/completed artwork
• Good Communication skills