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Position –Business Analyst.
Location – Mumbai Andheri
Time – 1 pm to 10 pm
Experience – 7+ Years
Job description
- Gathering business and functional requirements.
- Developing requirements documents: goal model, functional modelling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA
- Preparing use cases and formal requirements documentation.
- Analyzing and simplifying the requirement scenarios and be able to write prerequisites, Acceptance Criteria. Work closely with the business and technology to gather & write end to end business testing requirements and acceptance criteria.
- Ensuring that releases are getting completed as per timeline and quality by working closely with the product delivery team and keeping daily track of progress.
- Coordinate UAT activities prior to new product releases and client onboarding events including tracking of defects and progress of resolution.
- Escalation of issues in a timely manner.
- Ensure adherence to audit, SLA and operational standards.
- Demonstrations of new functionality to business and technology users.
- Work closely with the support team to ensure timely knowledge transfer.
- Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle.
- Acting as a liaison between the technology department and other business units.
- Working on RFI or RFP proposals. Participating in process studies or pre-sales process of responding to RFI, RFP, and proposals.
- Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs.
- Quickly understanding the business issues and data challenges of client’s organization and industry.
- Providing expertise on the system's capabilities/limitations as it relates to business goals.
- Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects.
- Aligning stakeholders on business requirements, system requirements, program functions, and strategy.
Requirements
- Domain experience must include 4+ years of experience in the US property and casualty insurance.
- Good understanding and exposure to policy forms or insurance documents.
- Ability to coordinate with other business analysts and follow the direction of BA manager or the project lead BA.
- Ability to work with offshore teams located across time zones.
- Ability to work with QA team and define testing strategies.
- Ability to work independently.
- Proficient with tools like Jira, Confluence, Wiki, MS-Word, Excel, and Visio, etc.
- Have a good experience of the Agile Process (SCRUM)
- Can validate, refine, and optimize solution option models, through analysis of options, can select the option with the greatest business benefit bearing in mind the customer's & product objectives.
- Shows a good understanding of the domain and visualize new features and requirements from industry best practice and document them for technical implementation.
- Demonstrates active listening and values others input/expertise, diversity of views/opinions and responds appropriately.



Designation : Business Development Executive
Cadre : Team Member
Position Reports to : Manager
Job Type : Full time
Location : Mumbai, BKC.
Shift Timings and Working Days:
US Shift : 7pm to 3.30 am
Working Days : Monday to Friday – Prefer male candidate
Additional Perk offer for Night Shift Travelling Allowance which will be provided every Friday
General Shift : 9 am to 5:30pm
Working Days: Monday to Saturday – Prefer Female candidate
Additional Perk offer for Day Shift: Afternoon Meal will be offered by the Organization.
ABOUT FINESTAR :
Finestar is a focused organization, sight holder of De Beers group of companies. We
sources rough diamonds directly from primary sources, manufacture it entirely in our own fullyintegrated
factories and distributes the polished diamonds across the world through our
global marketing & distribution network. The group has been expanding its operations over the
last 25 years and today have a presence in 8 countries.
Job Description :
As a Business Development Executive, you will play a crucial role in our organization by
conducting a substantial volume of outbound calls daily to leads and oversee end-to-end
conversions. Through your effective communication and persuasive skills, you will engage with
potential clients, providing insightful information to convince and convert inquiries into
successful online registration.
Making outbound calls to potential clients
FINESTAR JEWELLERY AND DIAMONDS PVT.LTD.
HRD/JD/003
Take care of existing & New Clients
Closing sales leads and assisting the client in entire process
Meeting or exceeding monthly goals assigned by the Team Leader
Working with the team and keep developing new market opportunities
Perform any other jobs assign by management
Desired Candidate Profile :
Excellent English communication and presentation skills, both verbal and written
Competitive and enthusiastic personality with negotiation skills
Excellent interpersonal and customer-facing skills
Expertise in Microsoft Office
Other Requirements/Details :
Tech-savvy, proactive, and eager to learn attitude
The logical, solution-oriented mindset with good analytical ability
Bachelor’s degree in any stream
Fresher or 1-3 years of experience in Luxury domain is plus
CTC Offer : between 2.5 LPA to 3.5 LPA
Immediate joiner
Interested Candidates share me the
You will be responsible for:
1) Defining the technical specifications and architecture along with overall technical product infrastructure.
2) Provide creative and unique solutions to accommodate for the versatility and customizations during product development.
3)The role would expect you to code and/or conduct code reviews so experience in Django or similar languages would be useful.
4) Managing a team of engineers and developers; ensuring quality is met at every process of the development and deployment phases.
5) Recruitment and building a team of a good mix of talent would be necessary.
6) Managing AWS servers to track/monitor/optimize resource utilization and upgrade servers when necessary.
7) Extensive engineering expertise in the areas of tooling, specifications, product maintenance, budgeting and software products.
8) Ability to understand and collaborate on complete product lifecycle from concept to execution.
9) Implementation of new technologies to optimize product quality and usage.
Current Tech Stack:
The application is currently a fully responsive Web Application built on Django and Django REST API Framework along with AngularJS. It's a fully functional API hosted on AWS servers.
We are building a global content marketplace that brings companies and content creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
We are creating high-quality remote talent workforces across Content Writers, Graphic Designers, Video Makers, Content Strategists, Audio Artists, and eventually aim to cover each and every creative professional involved in the marketing domain. Imagine us being able to build virtual marketing teams for any company globally, by providing them a product that solves for content operations and gives the customer the ability to strategize, create, distribute and manage all their content projects at one place. At the same time, they have the ability to be able to extend their team by being matched with high-quality creators from our talent marketplace for different projects that they have. It isn’t long before content becomes so fundamental to individuals and brands alike, that there is a need for buying and selling content on-demand. We want to be that force of change!
Responsibilities: -
- We are looking for solid senior back-end developers who are well-versed with NodeJs.
- The tech stack on the back end side - MySQL, Postgres, Redis, Node, TypeScript, Express, Knex.
- We are looking at folks who have a minimum of 6-7 years of experience in back-end development and have been strong experience.
- The mindset is very different and we are looking for folks who have evolved fast in terms of skills and in terms of working on their own projects.
About Debox:
Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning and people-centred approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses and midsize corporates.
From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking.
Role: Associate Consultant – Business and Management Consulting
Location: Thane (Mumbai), this role requires travel to client sites on an ongoing basis
Work Experience: 2 Years (Freshers with Master or Equivalent degree will be considered for Management Trainee program)
Qualification: Masters or equivalent with a minimum of 2-3 years prior experience in Business Operation Management or Consulting profile
Job Description:
- Continuous Research and understanding of prospective and current clients business and industry
- Competitor Benchmarking in terms of practices, processes, and policies
- Business process understanding, evaluation, and identifying areas of improvements
- Design and deployment of new initiatives along with the implementation plan (timelines, expected outcome and measurement of success)
- Work along with existing and new members in the client team for ground-level execution
- Set KPI's and tracking mechanisms/systems for performance tracking and timely course corrections
- Ensure regular follow-ups to ensure deployment timeline achievement
- Stay updated with best practices, tools and technology that can improve engagement/project outcome
Required Skills:
- Strong in market, industry and competitive research and benchmarking
- Ability to manage and analyse a large set of data and create relevant insights
- Ability to adapt and understand multiple industries and business models within a short time frame
- Ability to tackle complex business situations and problems and give solutions
- Excellent communication and presentation skills, able to concise the communication and presentation to CXOs and Founders
- Understand key business parameters and impact areas and ensure work done has direct or indirect value addition to key parameters
- We are shaping the future of India by providing end-to-end digital solutions for businesses, institutions, and households. It has a rapidly expanding digital audience with over 800 million mobile connections and over 200 million internet users.-
- It has created an integrated business strategy offering a unique combination of telecom, high speed data, digital commerce, media, and payment services.
- We have a three-pronged focus on broadband networks, affordable smartphones and the availability of rich content and applications.
- Our Platforms focuses on designing, developing, and running end to end Digital Ecosystems in various business domains. Hugely popular products and services have been built under the umbrella of our Platforms.
About the "Quality Engineering Competency Center" (QECC) :
- Building such world-class products, operating at massive scale, requires top-notch product engineering along with deep focus on quality engineering practices. With fast moving development cycles (product releases happening on a weekly basis), the need for automated testing tools and techniques is a necessity.
- We are actively seeking a Lead SDET who will lead a team that specializes in test automation and will bring their expertise to multiple projects and teams within our Platforms.
What you can expect in this role:
1. The Lead SDET role in the QECC team is a highly technical role where you are expected to engage with various Teams, to identify and document the prevailing Quality Engineering practice(s) and their limitations, measure key Quality Engineering metrics to set a baseline, develop a Quality Engineering framework that suggests adoption of practices and tools geared towards improving overall quality and stability of product releases.
2. As a SDET Lead, you will spearhead all the test automation deliverables of your team and provide process and technical guidance on various activities such as:
- Defining and evangelizing overall shift-left based Quality Engineering strategy (focusing on preventive and detection aspects of quality) towards enabling rapid, high quality and stable product releases for Customers.
- Understand the application and create a Testing and Test Automation strategy to get quick and deterministic feedback on quality of the application
- Applying test automation expertise to help different digital platforms within in achieving faster testing cycles, that result in faster product releases
- Define robust test-data management strategy for testing complex systems with multiple moving parts.
- Setting up Build and Release Pipeline using DevOps workflow tools.
- Creating and managing test reports
- Provide detailed and effective bug reports
- Working along with product development teams to help reproduce and debug hard-to-replicate issues.
- Establishing a rigor of learnings from production issues, by way of driving RCA/COE reports, achieving closure on lessons learned/ action items from it.
- Mentoring and helping in on-boarding other team-members
- Manage and review work progress and completion by team members
- Identify bottlenecks, and challenges faced by team, and work with various stakeholders to resolve the same
- Contribute to building and maintaining the test automation frameworks for multiple application platforms and devices, like mobile apps (Android and iOS), web apps, desktop apps, or proprietary set-top-box apps.
- Manage and address tech debt related to automation frameworks and implementation
- Setup appropriate real-time reports and dashboards to understand current state of quality
- Provide holistic view of quality of the product with areas of concerns (and solutions) to stakeholders
- Show and lead-by-example how proper automation implementation looks like.
We think you could be a good fit if:
1. Extensive (overall 10+ years) experience working as SDET Lead (at least 3+ years) with hands on test development background with 5+ years of experience in a technical lead or similar role, leading test automation development efforts. The following skills are must- have for this role.
2. Experience and working knowledge of distributed systems using micro services architecture.
3. Hands on experience with BDD/Cucumber frameworks automation. (MUST)
4. Working knowledge of the technical stacks and practices used in modern distributed architecture systems. Understanding of implementation and deployment architecture of such systems.
5. Extensive daily experience in writing clean and solid code in any modern languages: Java (preferred), Kotlin, JS.
6. Strong working knowledge and understanding of different types of APIs (example: HTTP, JSON, REST, XML, SOAP, sync/async, OpenAPI spec, etc.)
7. Extensive experience in API- test automation- and UI- test- automation:
- API test automation:- Hands on experience with API test automation tools, like Postman,- REST-assured,- Karate etc.-
- UI test Automation:- Hands on experience with UI test automation tools, like Selenium- WebDriver, Appium,- etc.-
8.Experience in developing, enhancing, and maintaining custom test automation frameworks.
9.Experience in managing a team, track and make work visible.
10.Experience in using application life cycle management like Azure DevOps, JIRA, Jenkins.
11.Good Experience and knowledge of design, code, debug, deploy and maintenance.
12.Azure exposure or knowledge will be nice to have.
13.Strong understanding, knowledge of software development and testing life cycle and process.
14.Experience with non-functional testing (NFTs) such as Performance, Load, Scalability, Chaos/Resiliency, Security testing etc. You may/may not be a SME on any of these.
15.Experience working with cross functional teams, dev managers and all the stake holders for the integration and end to end testing.
16.Experience in setting up dashboards and reports to understand current and upcoming work, as well as understand quality of the product under test.
17.Extensive experience in Agile ways of working.
In addition :
1. You are an effective communicator, who has had experience in successfully building and leveraging cross function and cross-team relations to advance team goals.
2. You like to work in a dynamic and fast-paced environment that may require context switching multiple times in a day, while constantly balancing your priorities.
3. You have a strong aptitude for solving complex problems.
Educational Background :
B. Tech/B.E./MS/MTech- in- any Specialization-
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
