Tech Head

About Borderless Access

Borderless Access is a company that believes in fostering a culture of innovation and collaboration to build and deliver digital-first products for market research methodologies. This enables our customers to stay ahead of their competition.

We are committed to becoming the global leader in providing innovative digital offerings for consumers backed by advanced analytics, AI, ML, and cutting-edge technological capabilities.

Our Borderless Product Innovation and Operations team is dedicated to creating a top-tier market research platform that will drive our organization's growth. To achieve this, we're embracing modern technologies and a cutting-edge tech stack for faster, higher-quality product development.

The Product Development team is the core of our strategy, fostering collaboration and efficiency. If you're passionate about innovation and eager to contribute to our rapidly evolving market research domain, we invite you to join our team.

Key Responsibilities

• Lead, mentor, and grow a cross-functional team of engineers specializing.
• Foster a culture of collaboration, accountability, and continuous learning.
• Oversee the design and development of robust platform architecture with a focus on scalability, security, and maintainability.
• Establish and enforce engineering best practices including code reviews, unit testing, and CI/CD pipelines.
• Promote clean, maintainable, and well-documented code across the team.
• Lead architectural discussions and technical decision-making, with clear and concise documentation for software components and systems.
• Collaborate with Product, Design, and other stakeholders to define and prioritize platform features.
• Track and report on key performance indicators (KPIs) such as velocity, code quality, deployment frequency, and incident response times.
• Ensure timely delivery of high-quality software aligned with business goals.
• Work closely with DevOps to ensure platform reliability, scalability, and observability.
• Conduct regular 1:1s, performance reviews, and career development planning.
• Conduct code reviews and provide constructive feedback to ensure code quality and maintainability.
• Participate in the entire software development lifecycle, from requirements gathering to deployment and maintenance.

Added Responsibilities

• Defining and adhering to the development process.
• Taking part in regular external audits and maintaining artifacts.
• Identify opportunities for automation to reduce repetitive tasks.
• Mentor and coach team members in the teams.
• Continuously optimize application performance and scalability.
• Collaborate with the Marketing team to understand different user journeys.

Growth and Development

The following are some of the growth and development activities that you can look forward to at Borderless Access as an Engineering Manager:

• Develop leadership skills – Enhance your leadership abilities through workshops or coaching from Senior Leadership and Executive Leadership.
• Foster innovation – Become part of a culture of innovation and experimentation within the product development and operations team.
• Drive business objectives – Become part of defining and taking actions to meet the business objectives.

About You

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 8+ years of experience in software development.
• Experience with microservices architecture and container orchestration.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Solid understanding of data structures, algorithms, and software design patterns.
• Solid understanding of enterprise system architecture patterns.
• Experience in managing a small to medium-sized team with varied experiences.
• Strong proficiency in back-end development, including programming languages like Python, Java, or Node.js, and frameworks like Spring or Express.
• Strong proficiency in front-end development, including HTML, CSS, JavaScript, and popular frameworks like React or Angular.
• Experience with databases (e.g., MySQL, PostgreSQL, MongoDB).
• Experience with cloud platforms AWS, Azure, or GCP (preferred is Azure).
• Knowledge of containerization technologies Docker and Kubernetes.

About Company:

Banshi Medicare Private Limited is a leading manufacturer of surgical gloves, specializing in latex and nitrile products. We are committed to delivering high-quality medical supplies to healthcare professionals worldwide. As we continue to expand our operations and enhance our market presence, we are seeking a dynamic and experienced individual to join our team as General Manager – Sales and Revenue.

The ideal candidate will possess a strong understanding of P&L management and demonstrate the ability to drive sales growth while effectively managing revenue streams.

Key Responsibilities:

· Develop and execute strategic sales plans to achieve revenue targets and drive business growth for Banshi Medicare Pvt. Ltd.

· Lead the sales team in identifying new business opportunities, expanding market reach, and penetrating key accounts.

· Build and maintain strong relationships with existing and potential customers, distributors, and partners.

· Drive sales initiatives to meet or exceed sales quotas and revenue objectives.

· Develop pricing strategies and promotional programs to maximize profitability while remaining competitive in the market.

· Collaborate with cross-functional teams including marketing, product development, and operations to ensure alignment and execution of sales strategies.

· Analyze sales data and market trends to identify areas for improvement and optimization.

· Develop and implement effective sales training programs to enhance the capabilities of the sales team.

· Monitor and manage the sales pipeline, forecasting accuracy, and performance metrics.

· Take ownership of the P&L for the sales department, ensuring profitability and financial viability.

Qualifications:

· Bachelor's degree in Business Administration, Marketing, or related field. MBA preferred.

· Minimum of 10 years of experience in sales leadership roles, preferably in the healthcare or medical device industry.

· Proven track record of driving sales growth and achieving revenue targets.

· Strong understanding of P&L management and financial analysis.

· Excellent leadership and team management skills with the ability to motivate and inspire others.

· Strategic thinker with the ability to develop and execute effective sales strategies.

· Strong negotiation and communication skills with the ability to build rapport with customers and stakeholders.

· Analytical mind-set with the ability to interpret sales data and market trends to make informed decisions.

· Results-oriented with a focus on delivering measurable outcomes.

· Knowledge of medical device regulations and compliance standards is a plus.

Joining Banshi Medicare Pvt. Ltd offers an exciting opportunity to be part of a dynamic and innovative company dedicated to improving healthcare outcomes. If you are a strategic sales leader with a strong understanding of P&L management and a passion for driving revenue growth, we invite you to apply for the position of Vice President - Sales & Revenue and contribute to our mission of providing high-quality surgical gloves to the global healthcare community.

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by.

Our Team:

The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.

Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.

 Your Opportunity:

As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.

 Your Responsibility:

1. Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
2. Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
3. Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
4. Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
5. Work with cross-functional teams to address all technical dependencies
6. Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
7. Actively participate in technical innovations, external presentations, technical publications etc.
8. Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
9. Deploy and monitor products on Cloud platforms

 Our Ideal Candidate:

You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.

 Your Qualifications:

1. 11+ years of experience as an Engineer
2. Ability to work with teams in a collaborative and productive manner
3. Strong computer science fundamentals in data structures and algorithms
4. A self-motivated learner and builder with strong customer focus and obsession with quality

 Must-Have:

1. Strong Expertise in Backend Technologies- Java, Spring Boot, etc 
2. Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
3. Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
4. Hands-on in Architecting and developing large scale applications
5. Hands-on debugging skills
6. Design for performance, scalability, fault tolerance and high availability

 Good to have:

1. Experience in Client-side technologies such as jQuery
2. Experience in Front End Technologies is good to have (Javascript, React)
3. Experience with Storage systems - NoSQL (Cassandra/MongoDB)
4. Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features

  Behavioural traits: 

1. Excellent communication and technical leadership skills
2. Can-do attitude to take BIG problems by their horns and solve them
3. Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
4. Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Responsibilities

• Design and deliver wireframes, user stories, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces
• Create a wide range of graphics and layouts, and design solutions for product illustrations, company logos, and websites
• Work within brand guidelines to reinforce the brand’s style and voice
• Work on building design processes, tools, and culture
• Identify and troubleshoot UX and UI design problems.
• Understand the target audience and objective of the brand and reference impactful design ideas that can be adapted
• Have a keen eye for visual designs, styles, iconography, typography, and illustrations and define a compelling visual language in the Product, website, and Marketing Materials.
• Setup best practices to help the team achieve the above and constantly think about improving the UX process to aim for better organizational UX Maturity
• Make strategic design and user-experience decisions related to core, and new, functions and features
• Take a user-centric design approach and rapidly test and iterate your designs

Qualifications

• Bachelor's degree with at least 2+ years of visual design experience in a B2B product and marketing setting
• Communicative, organized, and achieve consistent results
• Proficiency in the following design tools: Figma and Adobe Suite, familiarity with prototyping tools (Principle, Invision, Framer, After Effects)
• Solid understanding of using HTML and CSS for website design. Hands-on experience with different JavaScript frameworks (JQuery etc.), Bootstrap, Material UI, Tailwind CSS, NextJS, etc.
• Experience creating and maintaining design systems for product, website, brand, and marketing assets
• Should possess the ability to convey messages and information through illustrations, graphics, and patterns
• Added benefit: Having B2B product dashboards related experience

• You will be responsible for the execution, performance and reporting of the paid social campaigns
• Manage and oversee social media content and define the KPI's
• Measure the success of every social media campaign
• Media planning based on brief parameters and media strategy
• Work with copywriters and designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales and Product Development teams
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals and influencers via social media to create a strong network

Requirements:

• Minimum 4 years of experience as a Social Media Specialist or similar role
• Experience in setting up campaigns on Facebook, Twitter and/or Snapchat Ads Manager
• Bonus if you have experience on DSP platforms
• Understanding of SEO and web traffic metrics
• Experience with doing audience and buyer persona research
• Critical thinker and problem-solving skills
• Bachelor's degree in Marketing or relevant field

• Experience in software development, prototyping, functional analysis, integration, and testing.
• Experience with Javascript and RESTful technologies including building RESTful APIs
• In-depth understanding of the JavaScript programming languages especially Angular and node.js and the ability to peer review other engineer's code constructively
• Highly skilled at problem-solving, unit-testing, and debugging.
• Expert understanding of best practice engineering principles for building MEAN applications.
• In-depth knowledge of database systems and an understanding of data structures, data normalization, and query performance considerations. Particularly Non-Relational/NoSQL databases including MongoDB.
• Automated unit testing and CI experience
• Ability to effectively communicate technical concepts pictorially, orally or in writing.
• Docker experience desired
• Ability to learn business rules quickly by reading requirements, engaging in conversation, or reverse engineering.
• Expertise in source code control and versioning concepts.

Job Description

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

What we are asking

• A fast-paced environment is something you feel really comfortable in
• Integration of user-facing elements developed by front-end developers with server side logic
• Professional working experience in Node.js
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions with MongoDB, file stores like AWS S3 or Heroku/AWS.
• Creating API for consumption using ExpressJS.
• Good Knowledge of ExpressJS middle-wares.
• Working experience with CI/CD, test- and deployment automation, and containers

Skills And Qualifications

• Strong proficiency with JavaScript.
• Strong knowledge of Node.js and ExpressJS and other related tech/middle-wares/options.
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance.
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Good to have deployment experience of NodeJS app on Heroku / AWS / Azure etc.